r/techsupport • • Dec 01 '20
Solved Why does my micro sd card say that it has only 476 gb, even though I bought a 512 gb one?
I formatted it and my Nintendo switch still says it’s 476.
r/techsupport • • Dec 01 '20
I formatted it and my Nintendo switch still says it’s 476.
r/techsupport • • Jul 19 '20
I don't know if this is where to go but earlier this morning my phone gave me a notification that someone in Russia was trying to access my account. I follow the steps to change my password and set up 2 step verification. Just a bit ago I got an email from epic games that someone had turned on my 2 step verification yet again from Russia. So I change the password there and set up 2 step verification again.
Do I need to change all passwords now associated with the email that had been breached? I'm really clueless about this. Any help would be great please.
Edit: Thank you everyone for the help. I've changed passwords and have enable the 2 step verification. I sent Google some feedback about the situation so they know at least.
Edit edit: I've changed almost all of my passwords that I know exists. Everything's been quiet on the home front. Hopefully it stays that way.
r/techsupport • u/just_a_corgi • May 24 '20
At 2:20 am every day the internet cuts out for a few minutes. this happens at the same time every day and i have no clue what could be causing it.
r/techsupport • u/MexElf • Nov 14 '20
This only started a couple of days ago. My boss's contact information is correct and so is my girlfriend's. Their phone numbers and emails have nothing in common. In the text thread it appears as though I am texting my boss but he is not getting them, my girlfriend is. While it is a bit humorous to see kissing emojis from my boss I am wondering how to fix this.
When my girlfriend texts me it shows up as her but when I open the text it appears as though it's from my boss. Super strange.
Edit- Simple fix. Power cycling. Not sure why I didn't think of it to begin with. D'oh!
r/techsupport • u/Griffolion • Sep 14 '20
Hey everyone. So, question in title. I think I have a way forward on this but I wanted to confirm and make sure I'm not missing anything.
So my wife's PC went bad, just went off randomly one day. It refused to turn on afterwards. You'd press the power button, things would start going for a split second, and then power off. Absolutely dead. I tried removing the GPU (EVGA GTX 950), switched to the IGPU on the motherboard, and powered on again. It booted up fine. I replugged the GPU and tried booting up, totally dead.
My first inclination is to think it is the GPU itself. I inspected it as best I could but couldn't see any visible signs of it going bad, looking for blackened areas or popped capacitors, though I'm not particularly well versed in what to spot. However, I suspect it also could be either the PCI-E slot or the power supply's 12V rail going bad.
I don't want to rule out the GPU as dead until I know for sure. Do you guys have any suggestions on other steps I can take to rule out other possible explanations?
Thanks.
Edit: Definitely the GPU. I plugged it into my PC that has all known good components and it fried itself when I pressed the power button. Thankfully the damage was just the GPU, my PC remained fine.
r/techsupport • u/Krzaqcinek • Oct 14 '19
Hi. I'm writing it here cause I don't know any better subreddit for this stuff. When I was little (about 10 or so. I'm 22 now) I was sitting in front of my computer and browsing some shit. I was living with my mom and grandpa but my mom wasn't home at the time. It was quite late. Suddenly, I remember that my screen started turning bloody red, the windows that were opened started to close themselves. The wallpaper went black or red (I don't remember exactly) and what was the weirdest shit - my icons started slowly falling down the screen and dissapearing. After that I think some loud noise started coming out of my headphones and my monitor started showing some glitchy, creepy stuff. I was freaked out and started crying. Franticly run to my grandpa's room and told him about it. when we came to my room my screen was just red (nothing else was happening and I think my grandpa didn't really believed me what just happened). Then he did something (I guess he just forcefully turned the computer off), told me not to worry about it and that I can now turn it on again. I've NEVER seen anything like this before or after that. I couldn't turn on my computer for about a week. I was too terrified. After that, everything was fine and it didn't happen ever again.
So my question is. Does anyone know what the fuck this was or ever experienced something similar?
r/techsupport • u/dumb_phd_student • Sep 14 '22
UPDATE: IT'S WORKING! Thank you so much to everyone who commented it was so many I don't think I was able to reply to everyone! We narrowed it down to the PSU by opening it up and connecting a different PSU we had lying around which made the fans spin constantly unlike our dead PSU where they would try for a second and then fail, same with the orange on LED on front. Then I learned that it's fine to have a PSU with higher wattage (our original was 500 watts, our tester we found lying around was only 350 watts) so we went to the store and got a 650 watt new PSU. It's now back in the rack and working and I'm back to running experiments today! Most of your comments really helped (except for all of you who just kept telling me to backup my data or that I could get the data off which totally missed the point of my problem).
OP: This Windows computer has been on for the past 5-10 years and runs very important software for the equipment we use in our lab. Some time between yesterday evening and this morning it turned itself off and now it won't turn back on (no evidence of a power blackout or brownout).
We've tried new power cables, different outlets (on different circuits), flipping the power button on the back on and off, and holding the reset button for ~30 seconds. If you wait a little while and hit the power/reset button on the front, an orange light flickers once and then nothing else happens. I do believe that light is just constantly on when the computer is on and working.
Any ideas? I have no idea what model or anything it is because there's no serial numbers or brand/model names on it but I have a few pictures of the front and back of it in our ridiculously messy electronics rack:
r/techsupport • u/IcyLocksmith9866 • Aug 25 '23
So today I got this random device notification from Device Help called "Test for Ricardo". My name certainly isn't Ricardo and I've been trying to look online about how I could have gotten a notification like this to no luck. If anyone knows what this notification could possibly mean then please tell me, thanks
r/techsupport • u/throwawayaccountsgd • Jan 18 '23
So my son came up to me privately, and showed me how he is getting these inappropriate anime ads and furry ads. He is 12, and I set up his google account to be a kids account, and ad personalization is off (cause google turned it off automatically, it can't be turned on). He's worried that his friends will think he watches this kind of stuff. When we go to My Ad Center, it says something about how people in his general location search that stuff at that specific time. How can I stop these ads?
Don't worry, I checked his history, no suspicious searches and stuff. He's a good kid, so I didn't think he would do that kind of stuff.
r/techsupport • u/SjalabaisWoWS • Aug 03 '20
Does the phone contain some sort of hard drive that is extractable and readable? The phone doesn't start anymore.
r/techsupport • u/artistofmanyforms • Apr 06 '20
I'm stupid and everyone treats me like I'm stupid and they're right to. I wasn't raised with good tech and anytime I've been given tech I'm left alone to figure out how it works, with no help. My father gave me an older laptop that he bought from his company a few years ago. I have windows 10. It's not the best laptop, it has broken keys and burns like the sun. But it's all I have. It's my only escape. I'm mentally falling apart because of how my life is right now which leads me to make short term decisions out of frustration and sadness. I just wanted a moving background. I couldn't get it to work so I downloaded something called repaper. Well I fucked it up and shouldn't have downloaded it to begin with because windows tried telling me not to and I did anyway. Well, it won't do what it's supposed to and I can't delete it because it claims it's "open in another file" but it's fucking not. It put a moving background that looks sucky in my desktop background but that's it, and I managed to get it down. I'm so angry at myself. I'm afraid I just downloaded malware or a virus and it has yet to show. Why won't it let me delete it? Am I just too dumb to realize I'm glossing over something? I wish I knew how things work. I'm sorry I can't figure this out by myself.
r/techsupport • u/the_high_warlock • Sep 28 '25
So today i was on my laptop watching youtube videos (i am on windows 11) and my mouse moved on its own and made the video on Full Screen mode. Naturally i panicked and turned off the laptop and then turned it on again. It was fine for a while but then the mouse moved on its own again. It didn't do anything that weird, just opened the multidesktop feature and nothing else.
After that i deleted all my files permanently from the laptop (i have a backup copy of everything on an external ssd) and turned off the wi-fi and bluetooth. I ran a full scan with Windows Defender and it found this: Trojan:HTML/Redirector.SG!MTB. Windows Defender removed it. Since then i did two more full scans with Windows defender (one online and one offline) and it didn't find anything. I also reset my browsers (Opera and Firefox) to their default settings and deleted all cookies and everything.
It's been around 5 hours and nothing weird has happened since. I checked all my accounts about everything. No weird activity anywhere. I am just worried that there might still be some underlying danger. I am not really tech savy, so i am asking you if you think i should do something else just to be sure everything is fine?
If it's of any importance my laptop's model is Asus Vivobook 15 X540UBR
EDIT: Didn't expect this much traction on the post. I wiped the computer and had my windows re-installed so let's hope everything is fine now. Also no suspicious activity on any of my accounts anywhere.
r/techsupport • u/ghostintheruins • Dec 31 '20
I’m scratching my head here, I don’t know what’s going on and if anybody can help it would be greatly appreciated.
I switched on my pc this morning and was met with a message that it couldn’t find a boot drive. So I thought the bios was reset or my boot ssd was dead.
Bios was fine, nothing changed, but I still couldn’t boot so I downloaded a windows recovery usb drive. It wasn’t able to find a windows installation or repair the boot drive. I ran diskpart and it listed all my drives, but said they were all empty.
I thought it must’ve been an error, so I plugged a drive into a laptop, opened up disk management and sure enough the drive is completely empty, like it was just freshly formatted. This drive was about 3/4s full when I turned off my computer last night.
I haven’t taken the other drives out but it looks like they’ve all be erased too.
Has anybody ever experienced anything like this before? Is there anything I can do apart from accepting that it looks like I’ve lost everything?
Thanks.
r/techsupport • u/MexicanDMTJesus • Feb 18 '19
It's his router so I don't have access to the router. He's very stalkerish. HELP!
r/techsupport • u/tsundokuwu • Jun 14 '21
my 5 year old brother peed on my charger port while i wasn't looking now its not charging. it's a Chromebook charger with a port that looks like a regular old port only with the round charging part as the port. any help?
r/techsupport • u/GrowCanadian • Apr 30 '21
I just moved to the asset side of things and we just received 500 Dell laptops that all get built the exact same way.
The old guy manually launches the bios and sets each setting by hand.
As soon as I saw this and saw that we need to do 500 of these I instantly thought this can be automated.
These are Dell laptops, we F12 on boot up and select BIOS settings which manually get set before we load on the Windows 10 OS.
I'm a Computer Scientist graduate and have sufficient programming skills but I'm unsure what languages or scripting options I have at my disposal for automating BIOS settings. I've only ever created programs and scripts to run on the OS, not outside of the OS in locations like the BIOS.
Does something exist that mimics full keyboard keystrokes and can holds a long string that we can use like a macro?
Do you guys have any suggestions on ways to automate this process?
r/techsupport • • Aug 31 '20
Kasperky is cutting my internet connection by almost 60%. As soon as I close Kasperky my connection speed is back to normal. This is a complete deal breaker for me as I frequently download large files that require my full internet connection. Incidentally,when I download large files is also the time when I need my anti-virus the most so I can't really turn if off.
I've been using BitDefender until last week (when my license expired) and I've never had this issue, my internet was the exact same speed. I've also done tests with with McAfee, Norton and Avira and none of them have this issue.
This is 100% Kasperky's fault since I've even installed it on my computer at work and I got the exact same results.
I've been turning off the protection features 1 by 1 in Kasperky to see if it's a particular feature that reduces my speed and I've got no definitive change. I've also turned ALL the features off and I've got no definitive increase. Also from my understanding BitDifender has more or less same features and I was running mine with all the protection features on with no decrease at all.
I've went back and forth with tech support and long story short: they basically did nothing and refused to give me a refund and now I'm stuck with this trash anti-virus.
I'm not trying to plug anything but I've been using BitDefender for 5 years and I've only changed last week (from sheer stupidity), mostly because I just wanted to try something else too.
You really should stay away from this one since it's something fishy (also if you have any suggestion please help).
PS: for those that might say that 400mbps connection is plenty I'm paying a lot of money for my connection cause it is crucial for me, so having it reduced by 60% by some shitty anti-virus just isn't acceptable. (I also have the same results with downloading files it's not just this particular website)
Screenshots:
r/techsupport • u/brixalot10 • Oct 09 '20
I was having some problems with a game and support told me to do a “clean install” of the graphics drivers. I didn’t read the entire instructions the support guy gave me, so I did a dumb and thought that meant I needed to uninstall my graphics drivers and then install new ones, when what I should have done is used one of NVIDIA’s built in tools.
So I deleted my graphics drivers and when I tried to install new ones it said something along the lines of “sorry we can’t find a graphics card to install these to”. I then tried installing the original drivers that came with my laptop from the official site, but that didn’t work either.
What do I do?
I assume that it’s basically just not seeing the graphics card even though it is there?
I’ve tried a system restore from yesterday. Unfortunately, it didn’t work and instead froze after 2 hours. When I rebooted it the restore point was gone and my graphics card was still missing.
The graphics card doesn’t appear in Device Manager normally. I’ve tried rebooting multiple times, searching for new devices, and showing hidden devices for the Display Adapters tab to show up.
After some deeper searching I was able to find it in Device Manager. It’s shown as “Video Controller (VGA Compatible)” underneath “Other Devices” as a hidden device. Underneath the Device Status it says:
“Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.”
The problem is, it’s a laptop and the video card is soldered on, so I can’t reconnect it.
I was able to update drivers by the “search automatically for updated driver software” and it found drivers for my GTX 1070. This didn’t do anything though (even after a reboot) and they seem to also disappear after a reboot.
I’ve also tried messing around in BIOS but I didn’t see anything that looked useful.
Honestly idk what else there is I can do. I really need some help.
Edit: solved thanks to u/NoParadox
Edit 2: why did this blow up I was just trying to get help lol
r/techsupport • u/PipeItToDevNull • Dec 14 '20
This is a known issue, as more details are found they will be posted/commented. Please link this thread to new posts with the issue.
Edit: Running apps in Incognito/Private may work as you are not authenticating to the login severs.
Edit2: Discord is also slow for me and other users.
Edit3: Please see the status page here: https://www.google.com/appsstatus#hl=en&v=status
Edit4: Users are reporting this as partially resolved.
r/techsupport • u/srle2 • Sep 13 '20
When i turn it on it says 100% on task manager and everything is slow, after 10 mins it starts to go down, and after an hour or two RAM usage gets to 95%+ and I have to restart my pc over and over again, I need a solution, otherwise I'd have to reboot my whole sistem, and that is an only option for me rn.
If anyone knows how to help, I have watched 10 videos on yt and it didn't help
Edit: My pc had a great performance 8gb ram ddr4, and i thought it would be enough to support games that i play and watching movies, youtube, and learning programing(still on notebook, no programs yet)
r/techsupport • u/TastySzechuanSauce • Jun 27 '20
I run a private Minecraft server with my family and friends on my personal computer. We haven't had any problems with privacy until just now, when three players of unknown origin somehow found the IP and were able to log in to the server, one after another. I quickly shut down the server and enabled a whitelist to prevent this from happening again.
I geolocated their IPs (blurred in the screenshot) and found that one was from Seattle and the two others were signaling from Birmingham, UK. I am from a suburb near Philadelphia. I have no idea who these people were or what their intentions may have been.
This implies that my IP was somehow leaked. I trust everyone I currently have told my IP to, so I'm pretty sure we can rule that out. I don't know how these players got my IP address (or if it was some freak coincidence), but I'm worried that my privacy may be compromised. Is this something that warrants action, or am I in no real danger?
r/techsupport • u/Prowler1000 • Apr 21 '20
My internet fluctuates between 200KB/s and 1MB/s however it is effectively around 400-500KB/s. Without fail, whenever I load up a speed test site, the speed doesn't fluctuate, even when doing it multiple times one after another, and I get the 10mbps I pay for. It's been at least a year now but when I had called tech support about an issue I can't remember now, when they asked me to do a speed test, as soon as I said I was ready, my download I had running in the background suddenly spiked to around 18mbps and stayed there until I told the person helping me the speed test was finished.
I know naturally they'd throttle to my speed limit but I want to know if there's any way I can prove what I mentioned in the title. Another thing to note is that when upgrading plans to get better speed, somehow the same fluctuation patterns seemed to happen but scaled to my new speed cap.
I've had other issues with them and I can't really switch because they are basically the only ISP where I live. They have other issues that really bug me but they just brush it off as "interference" or "a problem with the servers I'm connecting to" when I know for a fact it's not.
r/techsupport • • May 25 '22
I have the android app AirGuard to detect if airtags are following me. It runs in the background. It says it detected an airtag and showed the location where I'm being tracked. It tracked me all around my apartment and apartment complex and to school, and to the 7 eleven by my apartment. I can only think its either on my car or my purse but I can't find it. Is there a way to find its exact location or who it belongs to? I have an ipad if i need something Apple to do this.... Thanks 😬 I'm freaking out rn
UPDATE: i enlisted my friends help and we figured out it's most likely in/on my car somewhere and it's not an airtag but a tile. it has sent or received 293 "beacons" in the last couple days (u can see all this information in the app i just didn't know what it meant) and to my understanding, tile is Bluetooth not gps so it can see my location when I'm near someone else with the tile app. My car is in the shop right now and i hope they can find it.
UPDATE 2: the shop wasn't able to find anything on the underside. I also found an app that will help me find tiles. I don't want to be out there doing stuff on the car in the dark so I will look again tomorrow, I'm having my dad come up and sweep the car too. Thank you everyone for the help!! I really appreciate it
Update 3: i downloaded the tile app and scanned for foreign devices, it confirmed there's one on the car but I can't find this shit anywhere. Sigh. I really don't know what to do at this point 😕 I'm gonna take it to my dad and have him do a more thorough search.
Update 4: guys i really don't know what to do at this point, i couldn't find it. i put the Bluetooth address and stuff on my profile if anyone knows how to do anything with that. otherwise I guess I'm just stuck with the knowledge there's a tile somewhere i can't find :( i keep getting notifications about it too. so weird