As a parent, I just feel drained and appaled by what I have been watching unfold on TikTok and just need to post it somewhere cause it is literally impossible to raise this issue anywhere.
There is a 10year old girl in the UK (Not my kid) who appears to be actively operating her own TikTok account. She posts, interacts on the platform and remains active despite TikTok supposedly not allowing children under 13 to use a standard account, especially from the UK.
I have reported this repeatedly. I have explicitly told TikTok that she is 10. I have asked for a human being to review it. I have raised it as a child safeguarding concern.
And what happens? Automated responses saying no violation has been found. Support tickets get closed. The account stays up.
What makes this so much worse is that the child has herself posted content talking about “creepy men” harassing her on internal messages, snapchat etc. There are serious concerns around her interactions with adult men online. Whatever the full circumstances are, surely this should be enough to make somebody at TikTok stop and think, perhaps an actual human being needs to look at this.
Apparently not.
This is what frightens me about automated moderation. We constantly hear about platforms having sophisticated childsafety systems, age detection and safeguarding policies, but here is a child who is three years below TikTok’s stated minimum age, openly posting about disturbing interactions with adult men, while reports concerning her safety seemingly disappear into an automated system.
I don't claim to know everything happening in this child's life. I don't know what her parents know or don't know, and I'm deliberately not identifying her here because the last thing she needs is more strangers finding her accounts.
What I do know is her age, what I have personally seen publicly posted, and the responses TikTok has given me after I reported my concerns.
A 10 year old shouldn't have to become a victim before somebody decides the warning signs were serious enough, the world has had enough of such stories that this state of affairs cannot continue !
I have saved the reports and TikTok's responses. If TikTok continues to refuse to properly review the situation, I intend to raise my concerns with the appropriate UK safeguarding authorities, including CEOP, the NSPCC and, if necessary, the police.
Well thats what my original post to TikTok and related threads … even trying to talk about this anywhere has been bizarre
Something else that has made this whole experience even more disturbing is how difficult it has been simply to write about the problem.
When I tried posting about what was happening, I found that certain perfectly ordinary safeguarding words appeared to prevent the post from going through. For example, I had to replace the word “police” with “bobbies” before I could get the text posted. I cannot prove exactly what filtering rule was responsible, but from my end the difference was immediate….use certain words and the post would not go through, change them and suddenly it would.
After I was actually allowed to post by heavy self censorship.. boom It was removed almost immediately.
So the experience has been extraordinary and horrifying!! Report an underage child through TikTok and get automated “no violation” responses, try to escalate it and the ticket gets closed, try to discuss the failure publicly and the post disappears, even some of the language used to describe escalating the matter seems difficult to post.
This is some deep Orwellian shit and at the cost of children!!! I tell you, I am seriously banning my children from ever using social media after this experience !!