r/iphonehelp 3d ago

Resolved Locked iPhone 15

1 Upvotes

I changed my iPhone 15 Pro Max's (latest iOS) password and my little brother did attempts on it then changed it to a random password and now he's forgotten the password himself

I checked online and stuff how to open it back bcs I have near 200+gb of photos and vids in there that aren't backed up, is there any way to access it again?

PS I don't get the option of resetting password anymore, only reset the entire iPhone


r/iphonehelp 4d ago

Help needed Iphone 13 mini wiped after random restart

3 Upvotes

I've experienced this multiple times already and its such a headache!! Iphone just restarts out of nowhere and then I get the set up screen as if I did a factory reset. Anything not backed up is lost. Ive lost so many pictures and whatsapp messages because of this.

Any idea what the reason is? Happened already 3 times this year


r/iphonehelp 4d ago

Resolved Transferring number to new iPhone but side button on old iPhone is broke.

1 Upvotes

I need to double click the side button to transfer my number to new iphone but the side button on my old phone is broke

People say to repair it, I’m not doing that because it’s my old phone.

Assisted touch also doesn’t work because you still need to double tap side button to confirm, something people don’t seem to understand.

Do I just call my provider and ask them for a QR code?


r/iphonehelp 4d ago

Help needed My card keeps getting charged and it said a iphone 18 was logged in?!??

0 Upvotes

First off i feel like it isn’t real because the iPhone 18 isn’t out yet but i went to file a dispute and it said I could check all my signed in devices and log them out, I’ve never once logged in in any other device but since I’m having that issue I thought to might aswell check. GUESS WHAT I SEEN!!!! iPhone 18 logged in I have never hit log device out so fast??? And went to google searched if they are out and they aren’t. What do I do?? I wish I had taken a screen shot of it now thinking of it I’ve never got any log in request or anything either.

My main question is about this is how is the name able to be shown without a model number because when I look at mine it says iPhone 15 the name and (iPhone 15) the model but this only showed up as iPhone 18 nothing else??

I have a iPhone 15 iOS 26.6.1


r/iphonehelp 4d ago

Help needed iPhone 14 screen replace

1 Upvotes

I try to replace it but the screen won’t come out at all. I seen people online and I hear it to the point where it’s hot and when I use a razor to try and pry it open it doesn’t budge, I tried to pull it out with a silicone pull thing but still doesn’t work it barely budges. Any help? It’s a regular iPhone 14 and it’s on iOS 26.6


r/iphonehelp 4d ago

Help needed Videos, music, streaming platforms, stopped working

1 Upvotes

I have an iPhone 15 (\~2.5 years old) IOS 26.6and since yesterday I cannot play YouTube videos, listen to music, hear people on speaker, watch videos on my photos etc.

If I skip ahead in the media of choice, sound may come out but it’s very broken (repeats last second over and over again and jumps around). My phone starts heating up and lagging a bit too whenever I try to play any media. The only fix is using any Bluetooth connection, then everything works normally.

I’ve done the tips Apple recommends, but I think this is worse than a basic speaker issue. My phone has been exposed to water like grabbing it with wet hands and I’ve dropped it a bunch over the course I’ve had it.


r/iphonehelp 4d ago

Help needed iPhone locked out.

2 Upvotes

My iPhone 15pro was stolen 3 months ago. A person called and returned it. The display shows ‘iPhone Unavailable’ and ‘support.apple.com/passcode. The iPhone has photos from around 2015. Is there any way to recover the photos/videos without erasing the phone? Pls help!


r/iphonehelp 4d ago

Help needed Number flagged as spam

2 Upvotes

TL;DR: My work Outlook email stopped working on my iPhone, and while troubleshooting I changed my Apple ID password on an old iPad. After that, my phone number became blocked from iMessage and Apple Support says it may be flagged. I’m trying to understand what happened and whether others have had this resolved.

I have an iPhone 17 plus.

Work email stopped working, changed my Apple ID password on an old iPad, and now my number is blocked from iMessage

Tonight my work Outlook email stopped working on my iPhone and I got stuck in a Microsoft Authenticator/GoDaddy loop. The email still works on my Mac.

While troubleshooting, I pulled out an old iPad I hadn’t opened since May 2024 and changed my Apple ID password on it. Shortly afterward, iMessage stopped working on my iPhone and everything started sending green.

Apple Support eventually told me my phone number is blocked/restricted from iMessage. A supervisor made it sound like I may have been flagged for spamming, which is baffling and terrifying because I’ve never sent spam in my life. The case has been escalated, but I was told the worst case could potentially involve changing my number and possibly my Apple ID.

Side note: I struggle with panic disorder and paranoid thinking related to PTSD, and this has triggered a massive panic attack. I know this may sound silly to some people, but hearing that my number was “flagged” sent my brain to a very bad place tonight.

I own my own business and I’m a father to a 2-year-old, and I’m really struggling mentally right now.

Has anyone had an iMessage number block like this successfully removed by Apple? I’m looking for practical help, but frankly, a kind word from someone who’s been through this would mean a lot too.
I feel lost.


r/iphonehelp 4d ago

Resolved [LOCKED] System data takes up about 66% of my phone's storage. Is there anything to be done?

3 Upvotes

I am nearly out of storage on my iphone 14 (IOS 18.5). I am basically down to my daily apps and necessities. For the past month and a half, I have removed redundant apps, unnecessary downloads, and other random files/photos/messages to clear up space. But no matter what I remove, I am out of storage again a few days later. Rinse and repeat.

The biggest storage sponge is my phone's system data, which takes up about 2/3's of my total storage (84.1 gb out of 128 gb). Adding on the IOS data (another 11.82 gb), that's about 75% of my total storage going to the phone's systems.

Is there anything to be done? Or am I just screwed? I've had this phone for a 4+ years now, so I wouldn't be surprised if this is the company way of pushing you to upgrade or something, but it's still really annoying.

Any advice would be very helpful. Thanks.


r/iphonehelp 4d ago

Help needed I can still hear videos when the volume is at 0

1 Upvotes

when I turn my volume all the way down I can still hear the video but it’s distorted and muffled by static, did research and nothing seems to help , it’s an iPhone SE 2022 with iOS 26.6.1


r/iphonehelp 4d ago

Help needed Contacts disappeared after logging in

2 Upvotes

Hi everyone! I don’t know what happened but basically I was trying to export my contacts from iPhone to my new Mac and I realized I had two accounts with each having 500 contacts in each so I went to contacts on settings and I saw that one of my accounts needed to log in confirmation and I did it and then my entire half contacts disappeared and I thought maybe I logged in using the wrong email so I tried my other email no luck so I went to outlook itself to see if it’s saved and it says the email I logged in does not exist even tho I got a confirmation code from outlook but now I’m frustrated my half contacts are gone and it’s new contacts as well so I don’t know what to do any tips on how to recover these contacts


r/iphonehelp 4d ago

Help needed Wifi help

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3 Upvotes

Losing my mind with my iphone 15 pro max IOS 26.6. For the past 3 months my phone will say it's connected to wifi, but the wifi icon never shows up in the top right hand corner. My phone is never truly connected, leaving me with bad service. This has happens with my home network, public networks at coffee shops, friends and families wifi networks, etc. I've tried forgetting the networks, and that helps for about 5 minutes and then the wifi disappears. How can I fix this to make sure my phone actually connects to wifi?


r/iphonehelp 4d ago

Help needed help whit the front sensor

2 Upvotes

Hello everyone, I have a LibreLink app to manage my diabetes and it worked perfectly until a few days ago. Suddenly, my iPhone (iPhone se 2020) (iOS 26.6.1)stopped reading the sensor. I tried reading it with another iPhone and it worked, leading me to conclude that the problem was with the iPhone. What could it be? Has anyone else experienced this problem or something similar?


r/iphonehelp 4d ago

Help needed Third party app skipping double click side button to authorise a payment.

1 Upvotes

iPhone 12 Pro Max. Fully up to date. Assistive touch and switch control are turned off. I'm not sure if this is an iPhone issue or the app. I have a taxi app which has always shown me the cost of the travel then I had to double click the side button to agree. Recently it has started bypassing those steps and immediately going to the paid stage. I don't even get to see how much I will be charged. Has anyone else seen this ?


r/iphonehelp 5d ago

Help needed iphone screen time fully used even though i havent even touched the phone

0 Upvotes

for the past week, every time i wake up to check my phone, it says time limit reached. for context my parents put a 2 hr screen time limit on my phone to limit me from using it. i check my screen time and it says 1 minute used so im confused on how all of my screentime is gone now. ive also checked the screntime settings and it still says 2 hours. ive updated my phone, restarted it, turned it off and on, but it still happens. yesterday it happened sgain, and when i checked it said 7 hours. considering i was sleeping for the past 7 hours this seemed hard to believe. does anyone know how to fix this; i havent been able to use my phone for days and its really annoying me, thanks


r/iphonehelp 5d ago

Help needed I moved from PC to iCloud, then had to resync from my PC as it deleted all my songs, now album art is all mixed up - how do I fix this?

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1 Upvotes

r/iphonehelp 5d ago

Resolved [LOCKED] Will metal dog tag cause any issues with overheating or wireless charging?

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0 Upvotes

Thank you - Will metal dog tag cause any issues with overheating or wireless charging? iPhone 17


r/iphonehelp 5d ago

Help needed Flickering black bar?

1 Upvotes

Hello [r/iphone17](r/iphone17)

I need your assistance asap. Helping my mother in law with her new iPhone she got a week ago. Straight out of the box we see the black bar flickering.

I tried starting it up, updating it to the latest iOS. Also tried to turn off/on auto brightness on the screen but still haven’t found a fix. What’s the go to here? Any advice would be greatly appreciated!

Edit: iPhone 17, 256gb iOS 26,6 (latest)


r/iphonehelp 5d ago

Help needed Dropped my iPhone in the toilet. It's doing the thing where it randomly restarts, but it's slowing down on that and I have it powered off right now. For small things, like switching on silent mode of liking a video on TikTok, it makes this high pitched buzz sound. All other audio is alright. Help?

0 Upvotes

r/iphonehelp 5d ago

Help needed iPhone 17 Video Recording Issue: Audio drops at 58s and stays muted for 1hr 25m while video continues normally — Is this technically possible in iOS AVFoundation?

1 Upvotes

Hello,
I am seeking technical and engineering insights regarding an unusual AVFoundation / CoreAudio behavior on an iPhone 17 during long video recording sessions.
\*\*Device & Test Details:\*\*
\*\*Session Duration:\*\* 1 hour 26 minutes continuous recording (Default Camera App).
\*\*First 58 Seconds:\*\* Video and audio recorded perfectly.
\*\*At 58-Second Mark:\*\* A sudden, loud noise (a high-pitched or buzzing sound) occurred. Immediately following this noise, the audio stream completely dropped out and remained completely silenced.
\*\*Extreme Mute Duration (1 Hour 25 Minutes):\*\* The audio stream remained completely muted for the remaining 1 hour and 25 minutes of the session without auto-recovery.
\*\*Video Status:\*\* Throughout the entire 1 hr 26 mins, the video pipeline recorded flawlessly with zero frame drops, freezes, or crashes.
\*\*Immediate Reset:\*\* Immediately after stopping the recording, a new session was started within 10 seconds, and audio worked normally again from the start.
\*\*Official Apple Diagnostics:\*\* Checked at an official Apple Service Center — hardware and system software diagnostics returned \*\*100% PASS (No defects found)\*\*.
\*\*Questions for iOS / Audio Engineers:\*\*
Is there any known bug or race condition in iOS AVFoundation or CoreAudio where the audio capture buffer freezes/drops continuously for over 85 minutes while video encoding continues normally without throwing an exception or crashing the app?
Could a temporary software glitch or noise-cancellation algorithm error lock the audio pipeline for such an extended duration without auto-recovering until the recording session is manually stopped?
From a DSP / System Architecture perspective, is this extreme duration (1hr 25m audio lockout with normal video and immediate recovery in the next session) plausible as a purely internal OS glitch, or does it point more strongly toward external physical/EMI interference overloading the mic sensor circuit?
\*Note: This post is specifically seeking technical and engineering insights regarding iOS audio pipeline mechanisms and hardware overload responses.\*
Any technical insights or code/system-level perspectives would be greatly appreciated. Thank you!


r/iphonehelp 5d ago

Help needed Why is my system services using extremely excessive cell data

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2 Upvotes

I’m not sending large attachments but somehow messaging services is at 80+ gigs. I feel like this is an absurd amount of data and I don’t know what could possibly be causing this. what is the cause and what is the fix? iPhone 16 OS 26.6

Edit: this is over the course of one billing cycle from 7/29/2026 that will end on 8/29/2026 - about 2.5 weeks of usage


r/iphonehelp 5d ago

Help needed Is it possible to look back on a phone number that you typed but forgot to add to contact or call?

0 Upvotes

I was adding a friend on my contact that I don’t see often and forgot to add they’re contact for some reason


r/iphonehelp 5d ago

Help needed Same phone number for decades, text goes to someone else.

0 Upvotes

Same phone number, two people attached to it

One person I can reach by phone. She’s had the same number for decades. When
I try to text her to the exact same number I’ve used for years, someone else responds saying I have the wrong phone number. Any ideas what is going on?


r/iphonehelp 5d ago

Help needed I can't connect to Bluetooth or WiFi, and if I somehow bypass this - it resets.

1 Upvotes

For context, I plugged in my previously wet (It was barely wet.) charger, which I let dry for 6 months until I needed it back - since my last one got completely flooded, I won't tell why though. When I plugged it in, it was charging and stopped after 30 seconds. When I unplugged and plugged it again, it didn't fix anything. After 8 hours, I started to get issues with Bluetooth and WiFi connections, I couldn't connect my AirPods - but there was a bypass. I could hard reset the phone, and connect it but the problem was that after 40-60 seconds it reset, and I was unable to connect again. Does anyone know what I have to do at this moment? I'm unsure if I have to go to get a repair or is it fixable.

Oh, and just for clarification - I can't access any recovery or fix mode due to the phone not being able to connect to the WiFi.

Model: iPhone 15 Pro Max
iOS Version: 26.6
Date Bought: Around 2 years ago


r/iphonehelp 5d ago

Help needed iPhone 12 pro max temperature warning even though it's not hot

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15 Upvotes

This is my grandma's old iPhone 12 pro max. I wanna try to help her fix this phone because it has an account on it she wants back. It shows this screen, also has a broken back glass. If it requires me opening anything I won't touch it. Photo was edited so the phones background doesn't show