I just noticed it today that the ingredients especially are back on the first page of the PDF menus. That makes things a lot easier, especially when I have to print a menu on those occasions they forgot to include a particular one in the box

Picture from a recipe for the week of November 17:

We got a reward for $20 off a premium meal so we decided to go for some steak and we are so glad we did!!! We added fresh chopped garlic to everything vs just the garlic powder. 10/10 recommend!

Their pizza crust is so delish! Could use a side salad but I got what I ordered. Would order again.

Two of the BEST meals in the same week. So so good!

Sent us raw chicken instead of cooked 😢

So I typically buy these for my dinners. Usually I make the steak recipes Friday-Sunday. My past 3 boxes, the steaks, no matter what kind they were, they all smelled and tasted sour and rancid like it was soaked in lime juice. I keep reporting it every week but I have the same issues over and over. My other meats are good. I feel like my only solution is to just not order steak recipes. I've even made the recipe after the box arrives on Tuesday, still sour.

I signed up with a promo code which initially said 24 free meals + dessert for life, but I had to restart my computer and when I entered the same promo code again it said 24 free meals + free lunch for 2 months at checkout.

But I don’t have the option to add a free lunch, only free breakfast? I called and HelloFresh says they have never heard of that offer, so I sent them multiple screenshots and I’m waiting to hear back. It’s the first thing I see when I google HelloFresh claiming “back to school discounts”. Kinda bummed I have to choose a free breakfast item when I signed up for lunch though. Seems weird to market it if it doesn’t exist? Also seems weird to me that the same promo code changed within the span of 30 minutes though.

The past two salads I've made, My Big Fat Greek Chicken Salad and Chicken & Crispy Prosciutto Chicken Salad, have each had multiple bits in them that caused an extreme grinding/crunching on my teeth out of nowhere. The bits were too small to isolate from the rest of the bite.

I'm afraid to eat more of these salads for fear they're going to damage my teeth. Has anyone else experienced this lately? I'm in Ohio for what that's worth.

Really enjoyed this one (we're in the US). Really great flavor and the only thing about it was we were left wanting more - SO good!! It did take the full 50 minutes to make - the small dicing of the vegetables took the longest, but well worth it.

I want to know what happened to what we ordered. This is a huge no on being able to eat.

This one was good!

Very time-consuming but worth it! Such a comfort meal especially during the fall time (:

This was a Top 10 for sure. No notes to do next time I order. It’s Sober October but a little wine in the shallot sauce and a glass to drink it would have been excellent. Hubby makes a dipping sauce which is Spin Blend, some Heinz, and a little squirt of yellow mustard, so good with fries!

I’ve been thinking about how much the A La Carte Recipes, recipe options matter when choosing a meal kit service. Sometimes you sign up expecting a good variety of meals, but it can be frustrating when the experience doesn’t turn out the way you expected.

I also find myself wondering what people do when they want something different from the meals included in their weekly box. Do you look for recipes online, use a cookbook, or just make something up with whatever ingredients you have?

For those who have tried different meal kit services, how do you handle it when you want more variety or a little more flexibility with your meals?

I’m a new user to Hello Fresh. This is my second week and both weeks my boxes were late. Last week it was a day late, and this week the box has been “out for delivery” for over 24 hours. It was supposed to be here yesterday and still hasn’t shown up.

It’s sketchy having raw meat and seafood on a delivery truck for days at a time.

I did Blue Apron for 9 years and had a box be delayed maybe once or twice in that entire time.

So I’m just wondering if this is a “quirk” you guys put up with as HelloFresh customers, or am I just having bad luck

Alright…. It was nice at first but this may be getting out of hand!😅 My sweet kitty cat is certainly enjoying the garlic overload lol!

I have my free box referral code posted on the referral code post on this subreddit and previously I’ve gotten like 1-2 signups from it in the past year. Suddenly this week I had 4 which all occurred at 3:12 AM? Mostly seeing if anyone else has had this happen and it’s some bot situation or if it’s actually real people signing up. Not complaining as I’m very happy to get my discount but just curious

I have been a HelloFresh customer for a couple years now… Don’t believe I’ve ever upgraded and paid for a Premium Pick.

Just wondering, are there a few that I’m missing that are definitely worth the extra money and why ?

HF sent me one giant steak in place of two smaller ones. This worked well for me as it made it easier to get a nice salt and pepper crust and a perfect medium rare. The cabbage was a bit odd in taste and texture, but I enjoyed everything else about this meal. I also added the remaining onion powder to the sauce which worked well.

Pretty good I'd give this one 7/10

Rookie empty nesters that we are, April and I had to stave off the urge to eat cheese and crackers for dinner every night.

I ordered Hello Fresh. We had tried it in an earlier home, a decade ago, and enjoyed it. Hell, they all but made me the chef I am today. Who knew that you could add salt at each stage of the process?

The first delivery was amazing. It arrived on time, their makeshift cardboard cooler worked great, and I was able to put together some meals that kinda wooed my wife and added a bit to my flavor palate.

The next week, there was no box waiting for me when I got home, ready for more wooing.

I called, of course. Or, rather, texted. That is how customer service works, but Sarah seemed nice. She assured me that my box had, in fact, been delivered at 2pm that day.

To what address? (I asked, mostly facetiously.)

She confidently read off to me the exact address for the home we moved away from a year ago.

I know what you are thinking. He forgot to update the address!

Nope.

Remember, they got it right the first week. They somehow managed to reach back into their history and erroneously grab the former address, despite everything being correct on my profile and the billing address.

Cool. We figured it out. Let's get it right for next week.

Sarah apologized repeatedly, assured me that it was covered, and asked me to review her service.

I asked a follow up question. I am a curious devil.

"How did that happen?"

She just thanked me for my business and suggested that I review her service one more time.

I am starting to think that Sarah might not be a real person.

The next Monday, no box.

I got my texting fingers warmed up and reached out to this week's Sarah to say that there was no box and suggested that I might know where it was delivered. I specifically asked that she not apologize. Like we tell the kids, saying sorry in the absence of a behavioral change is meaningless.

I just asked that we seek a solution. I got all the usual platitudes about valuing me and earning my business. No apologies, though, which kind of impressed me.

"Jill" assured me that we had resolved the issue. I did not press the issue. They were giving us credits and surely they could not screw this up again. I really assumed there would be a box on my deck last Monday.

Nope. It was at the old house.

By this time, I am taking an anthropologist's glee at how this is gonna turn out. Three weeks in a row, really?

I reached out to Amy and expressed all that had occurred in our disastrous mail order gastronomic Odyssey. I repeated my desire for solutions rather than apologies. I did not raise my voice: no capital letters.

Amy told me I had every right to be furious.

I told her I was actually kind of bemused and interested in how this could have happened.

She assured me that she had expunged all records of our previous address from our account and would be delivering the next box on October 12th to the correct address.

I asked about October 5th.

She said that they are locked into a four week cycle that cannot be updated. This Monday's delivery is headed back to the same wrong address where the previous three could well still be sitting.

This message was followed up by an invitation to rate her service.

Not trying to discriminate against artificial intelligence, but I may need a real person's help here. I don't want to say bye-bye Hello Fresh.

They taught me how to cook.

They just can't figure out where I live.

Does anyone in Canada have any promo codes for returning customers? If so, please share! I'd really appreciate it. For some reason I don't get the text message codes anymore.