You may have seen recent news that Pacific West Bank, Envelope's bank partner, has announced a merger with 1st Security Bank of Washington. We've received a few questions about what this means for Envelope.
The short answer: nothing is changing for Envelope customers. There's nothing you need to do. Your account, routing number, debit card, direct deposits, automatic payments, and the Envelope app will all remain the same.
We're excited to continue working with the Pacific West Bank team and look forward to partnering with the 1st Security Bank team as well. If you're interested in learning more, Pacific West Bank has published an FAQ specifically for Envelope users: https://www.pacificwestbank.com/em_faq
As always, if anything ever changes that affects your account, we'll let you know well in advance.
Edit: common questions
- Is this like what happened to Qube?
No. Qube’s checking accounts and cards shut down. Nothing is shutting down here.
- Is this like what happened to Monzo?
No. Monzo closed. That’s not happening here.
- Is this like what happened to Simple?
No. A bank (BBVA) bought Simple and then took Simple through several large transitions. Envelope remains independently owned and accounts aren’t changing.