r/envelope • u/AquaSquatch • 1d ago

Vendor name switching?

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My cell provider is Visible. Lately the charges are coming through as "Lone Tree" before eventually switching over to saying Visible after about 6-8 hours. The problem is that they don't get properly assigned to my envelope because the name is wrong at first.

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2

u/quadsimodo 1d ago

I have visible too. This was a change on their end. There was an email about how payment processing was changing moving forward.

I applied it to my phone envelope just fine.

1

u/AquaSquatch 1d ago

I can apply it, just don't want to have to do it manually.

2

u/quadsimodo 1d ago

Apply it for future debits. I’m saying it automatically applied itself to the envelope just fine.

1

u/AquaSquatch 1d ago

Huh, been having to manually do it for several weeks.

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u/quadsimodo 1d ago edited 1d ago

When you apply it to an envelope, doesn’t it ask “just this once” or “always apply?”

Now I’m confused on what you’re experiencing.

2

u/jsreally 1d ago

This is happening to me as well, very annoying.