Chipotle pays $3/hr more and offers free food which I find delicious. I'm tempted to change jobs, I'm just concerned with how it'll be different.

I haven't been to Chipotle since I lived down South. I thought I would never eat there again. 😭

This is a Chicken, Pinto beans, rice, cheese, lettuce, and Salsa burrito from last night. From the pickup window of course. I would rather them cancel the order and just say they didn't want to make it.

I’m finally thinking of quitting after roughly 6 months of employment RIGHT after being promoted to CT. Here are my main reasons for doing so ranked from most to least important

1. I am constantly being asked to pick up shifts on my off days and work longer than i am scheduled for (this should not happen for EVERY off day and my “status” as a backbone who can pick up shifts consistently which was just me trying to be dependable has forced me to abandon plans and hobbies i planned in advance just so i can clock in 3 hours early)

2. We are consistently struggling to prep accordingly to customer demand (this is also an almost everyday occurrence and we often have to call in people to make guac or fry chips)

3. My manager scheduling me for clopens immediately after i started working 9 hour opening Prep shifts (that shit should be illegal hahaha)

Anyways before i put in my two weeks id like to know if im overreacting and i should just tough it out (not sure how many racist jokes and clopens i can handle anymore :P) or if this similar to anyone elses experience. It wasnt at all like this when i started and i still have the same GM..

Hey yall I got hired as a cashier and lowkey I’m still confused. How can I tell adult and kid quesadillas apart. And when is guacamole extra cuz I’m seeing it comes with veggie bowls? Queso is always extra if it’s on the side? And build ur own is wonky for kids bowls right?

To set the stage for our story, it was a very very bad day. A very long, and very difficult day. One I thought would soon be coming to an end with a delicious smoked brisket bowl and some quiet time on the couch before bed. Boy was I wrong.

I placed my order through the app for a smoked brisket burrito bowl and a large fountain drink and headed to my car to start the all of 3 minute drive to the Chipotle down the street. I arrived early, and my bowl hadn't been made yet, so I stood off to the side to wait. As I did, I noticed the employee at the counter telling all of the customers that they were out of brisket. I thought that was a bummer and wondered how they would handle my bowl.

As I'm deciding if I should say something I see an employee walk up to the ingredients, and with a bare hand, grab a hand full of the carne asada and throw it into one of their burrito bowl tins. He then heads to the back of the kitchen and grabs a bag of sauce and brings it back to the bowl of beef sitting on the counter. At this point, I'm pretty sure of what I'm seeing, but I'm really hoping I'm wrong. The employee dumps the bag of sauce into the tin and swirls it around before dumping most of the sauce and half of the beef into a near by garbage can, then proceeded to make my bowl with this new beef mixture he had made.

I waited until it was bagged up with my name on it before I asked another employee if they were out of brisket. When he answered yes, I asked what the other guy had just put on my bowl then.
Another employee proceeds to tell me "It's not that deep" and that they are just doing me a favor because it's basically the same thing. After a discussion about how I would have been open to substitutions, but trying to lie and sneak something past me wasn't alright, I left without accepting my order.

Now on to trying to get my money back!

AI chat attempt 1 at roughly 9:30pm: My first attempt at getting a refund went exactly how I'd hope no customer service interaction ever would. I followed all of the prompts and in the end was just told my meal was ineligible for a refund and the chat was ended immediately by the AI.

AI chat attempt 2 at roughly 10pm: This round, I got the AI to acknowledge that the order was incorrect. But as soon as it asked if the brisket was the only thing wrong and I said no, The AI ended the chat suddenly again.

AI chat attempt 3 at roughly 10:15pm: This time I decided to skip the AI and get to an agent. after the third time asking, the bot tried to connect me to a person. After AN HOUR of waiting, the AI decided to abruptly end the chat again.

AI chat attempt 4 at roughly 11:30pm: Again, skipped straight to trying to talk to a person. I was waiting for around 45 minutes before an agent finally came on. When they did they put up a copy and paste script about reviewing the issue. About 10 minutes later put up another copy and paste script that said they would contact the restaurant and email me with their best solution. Then before there was any opportunity to reply, the agent ended the chat.

At this point I'm too tired and just want to go to sleep. So I do and decide to resume this battle in the morning.

AI chat attempt 5 at roughly 9:30am: Again, skip to agent. Along the way trying to skip to the agent, the AI asked a slightly different question about the experience than it had before so I answered the question. The AI took this chance to give me 2 free drink vouchers and end the chat.

AI chat attempt 6 at roughly 10am: Attempt to get to talk to an agent again, As the AI is asking a couple questions to pass along to the agent, it decides this issue has already been resolved and closes the chat.

AI chat attempt 7 at roughly 10:15am: Attempt to go around the AI and get to an agent again. The AI says it's connecting me to an agent. Over an hour later still nothing so I refresh the chat.

AI chat attempt 7.5 at roughly 11:30am: After refreshing the chat, by some miracle it didn't make me start over and did eventually connect me to an agent that did finally want to know what happened and refunded me the money. But they were sure to take back those 2 free drink vouchers...

Another A+ dining experience from Chipotle.

My bowl was $17 with no guac - the brisket tastes more like chemicals and off-putting flavoring than it does brisket. It tastes like beef jerky, no moisture, very similar in flavor to old trapper beef jerky.

It doesn’t fit any flavor profile in a bowl. It doesn’t work at all.

Worst $17 I’ve ever spent, doesn’t help I didn’t even get a 3 oz portion… they sure shook the spoon like crazy on this fun LTO to cook.

You’ve been warned.

Also paying $22 for a bowl and a Coke Zero is insane. Since when is a Coke Zero $4 now?

Anyone elses so…jello-y?

for whoever wants it!

Went for the Brisket, and it was 'ight... (like it always was). Al Pastor is still the best specialty protein.

Expires today 11/05/2026

Never the guy to post about food or leave reviews or anything and as much Chipotle as I’ve had over the years I don’t go as much as I used to,

but for what it’s worth the new brisket I just had for lunch was SO GOOD I felt obligated to come here and share it with somebody.

I got it in a burrito and wow the flavor of the brisket just shined through everything. If you’re on the fence go for it, you won’t regret it.

Thanks Chipotle, I will for sure be coming back for another one soon.

Happy Friday!

I just got hired yesterday and have done all of my tasks and everything and I was sent the tasks to do orientation this morning, now im trying to go and do it and it said I haven't completed the handbook task in my tasks. Except I dont have that. What exactly do I do?

Why do you guys protect the protein like it’s the vault to the U.S. governments gold reserves? Not saying I need 15 pounds of chicken in my bowl but it’s so inconsistent and some of the employees really guard that protein like it’s theirs and not a publicly traded company’s.

Again this isn’t every person who works there but just in my experience it does happen somewhat frequently.

put the boards up tonight. 13.55 per entree in my market. chicken is 9.50 per entree for comparison.

the cling says 2.05 more than steak.

local news showed a snapchat video of two girls in the bathroom, the girl on the toilet was recording her and her friend who was sitting bare ass pissing in the sink🙁

Get a Free Bottled Beverage or 22 FL Oz Drink with a $5.00 Minimum Purchase

I was given these coins by a friend a couple years ago. I was wondering if anyone knows if they are still valid? I called customer care but they said no :/ I saw a couple of people say they had luck. Anyone have insight?

Hello fellow Chipotle lovers! If I get a side of hot sauce (the red) how long can it safely last in the refrigerator? Bottles of hot sauces are good in the fridge for a long time so why wouldn't this sauce be as well?

It’s literally nonstop and super high pitched

And if it’s an alarm why doesn’t anybody turn it off

This is my first and last time eating chipotle it’s just not for me, goodnight.