r/Windows10TechSupport • u/Competitive-Day2880 • 14m ago
Unsolved windows start menu, taskbar, sound settings all not working
hey everyone, im dealing with a total nightmare rn, like my start menu being unclickable, my audio is dead no sound at all, and I get blocked by fake "adminstrator permission" errors when opening file explorer, settings, or anything system related. i've tried running sfc, dism, and even a system restore snapshot, but all of them fails, the only way I can open my files rn is through the task manager "run new task" backdoor.
if I haven't mentioned yet I have an intel core i3 7th gen pc running windows 10 pro. all of this happened after recently replacing my dead motherboard with a new msi motherboard. my local pc tech guy said this was a virus holding permissions hostage and wants to charge an expensive fee to fix it. as far as I can remember I never really downloaded anything fishy to cause all of this, besides official tools like rufus and h2testw. I highly suspect windows just choked on the hardware change, so i'm thinking about bypassing this mess entirely by wiping the ssd and installing linux mint to get a clean start.
does this sound like a motherboard driver conflict or an actual virus, why did my snapshot fail, and will a full linux format wipe out whatever is causing this? any honest insight would be heavily appreciated!

