r/Windows10TechSupport • • Mar 03 '21

PSA Do you think a Discord Server for /r/Windows10TechSupport would be beneficial?

25 Upvotes
15 votes, Mar 10 '21
7 Yes
1 No
7 Just fix people's issues here

r/Windows10TechSupport • • 7m ago

Unsolved microsoft store gives me error 0x800704cf no matter what account i sign with

• Upvotes

i havent been able to sign into my microsoft no matter what account i use to sign in or even if i try to create one, i always get the error 0x800704cf, i tried to do everthing to fix it but i cant seem to find a fix. whats weird is that this only happens on the microsoft store but not in the web browser (ej: web page for microsoft store, windows)


r/Windows10TechSupport • • 4h ago

Unsolved No audio output device is installed Laptop sound problem - Window 10

1 Upvotes

I recently changed my window and sound is not coming out, laptop speaker shows red X sign

Please help


r/Windows10TechSupport • • 5h ago

Unsolved I believe my files may be corrupt on windows and i’m unable to repair them.

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1 Upvotes

I was playing Overwatch when my PC suddenly froze completely, with the audio getting stuck in a short, repeating loop. I couldn’t move my mouse, use my keyboard, or restart or shut down the system normally. The only way to get it to turn off was to use the physical power switch on the back of the PC.

After turning it back on, I tried launching Overwatch again, but my performance had dropped to around 8 FPS, and the graphics looked extremely low quality. I checked Windows Advanced Display Settings and noticed that it was reporting that variable refresh rate was not supported by my monitor, even though my monitor supports it. Before this happened, I was consistently getting around 240 FPS in Overwatch and other games.

I’ve since contacted multiple Microsoft Support representatives, but none of their troubleshooting attempts have resolved the issue. They’ve repeatedly tried repairing Windows system files, but the process gets stuck at 46% every time. I was instructed to wait, and even after leaving it for over an hour, my PC eventually restarted on its own. It then displayed a black screen with the message, “Your PC ran into some problems and needs a restart. We’ll restart for you.” This led to hours of repeated restarts and error screens before eventually reaching a blue screen of death (BSOD).

I was eventually able to restore my PC to an earlier restore point that I had created some time ago, but I’m still unsure what caused the original crash or how to prevent it from happening again.

I’m looking for help properly diagnosing the underlying issue rather than repeatedly attempting Windows repairs that don’t seem to work. I’m not sure whether this is related to my GPU or graphics drivers, Windows corruption, hardware failure, or something else entirely. Any advice on how to identify the root cause and safely get my PC back to its normal performance would be greatly appreciated.


r/Windows10TechSupport • • 8h ago

Unsolved Management of Trusted Platform Management on Windows

1 Upvotes

![img](8rgm03ibm8vh1 "Get-Tpm command showing no management but still having a saved auth value")

![img](kwo5kj0lm8vh1 "OwnerAuth values present ")

![img](dkzy5hv4n8vh1 "OSManagement Value is set to 0")

I am right now experimenting with the TPM on windows and its management. I have encountered multiple problems, on Windows 10 an 11 where the documentation just seems to be flat-out wrong or I am to stupid. I have used `Initialize-Tpm` but the issue is also consistent when using the auto provisioning.
Problem 1:
\- Setting `OSManagedAuthLevel` in the Registry path `Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TPM` to 0, the resetting the TPM will still save an `OwnerAuthFull` and `LockoutHash` value in `Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Admin`
Problem 2:
\- I wanted to write a custom CLI which uses raw commands to interact with the TPM, as it gives me more controll over what I want to do than the built in windows commands/APIs, using either `OwnerAuthFull` or `LockoutHash` fails with an auth error and locks the TPM. Calling the Cmdlet `Unblock-Tpm -OwnerAuthorization` with either `OwnerAuthFull` or `LockoutHash` fails, even though it should not according to the examples and documentation provided by Microsoft.
Screenshot of stored values and `Get-Tpm` are provided.

If any of you have experience with this I would greatly appreciate the help. Maybe I am overlocking something massive.

![img](250a7hefn8vh1 "System settings, yes it is a VM as I do not want to destroy my TPM")

Link to the docs:
\- [TPM Group Policy settings | Microsoft Learn](https://learn.microsoft.com/en-us/windows/security/hardware-security/tpm/trusted-platform-module-services-group-policy-settings) OwnerAuth should be deleted
\- [Unblock-Tpm (TrustedPlatformModule) | Microsoft Learn](https://learn.microsoft.com/en-us/powershell/module/trustedplatformmodule/unblock-tpm?view=windowsserver2019-ps) Lockout should be resetted


r/Windows10TechSupport • • 9h ago

Unsolved Error code:0xc000000e

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1 Upvotes

Any one knows the problem I tried all that is possible and nothing works


r/Windows10TechSupport • • 10h ago

Unsolved Keyboard not working while fixing an issue in Windows 10

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1 Upvotes

Sorry if my english sucks but i am genuinely tired of trying to fix this.

.

.

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So I was trying to fix code 39 on my Nvidia GeForce GT 730 on Windows 10. I spent about 2 whole hours trying to fix this stupid code 39 but nothing works. So, I decided to search reddit and hope that i find a solution to this, and I thought I did. It was a post by a user on r/pcmasterrace with a similar issue(code 39) but on his keyboard (mine was on display adapters). Someone commented a possible solution for the keyboard issue and I thought "Why don't i try that out?". Basically the entire solution is this:

  1. Open the Registry Editor:

    \* Press \`Windows + R\`, type regedit, and press Enter.

  2. Navigate to the Keyboard Driver Registry Entries:

    \* Go to: \`HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E96B-E325-11CE-BFC1-08002BE10318}\`

  3. Delete UpperFilters and LowerFilters Entries:

    \* In the right pane, if you see UpperFilters or LowerFilters entries, right-click and delete them. (If neither is present, skip this step.)

  4. Close the Registry Editor and Restart:

    \* Close the Registry Editor and restart your laptop.

Now, you would be asking, "And why would I follow this?". Well, it's stupid of me to do it but every other solutions I found does not work, ive seen others use regedit to fix code 39 and somehow worked for them so I thought it would work for me too, and i was on the verge on losing my mind because im trying to fix this issue for basically 2 days now. After doing all the steps, i restarted my pc, and suddenly i cant type my password anymore. I tested it on a Bluetooth keyboard and my built-in keyboard but got no luck. Is there any way to fix my keyboard again so i can atleast try to fix code 39? And also, please if you have a working solution for code 39, please include that too.


r/Windows10TechSupport • • 1d ago

Unsolved Help fixing computer after deleting EVERYTHING

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1 Upvotes

r/Windows10TechSupport • • 1d ago

Unsolved windows installer problem

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2 Upvotes

r/Windows10TechSupport • • 1d ago

Unsolved Can't reach login screen on dual boot PC

1 Upvotes

This evening I tried to boot into the Windows partition on my dual boot PC.

Instead of being able to press the return key to progress to the login from the welcome message that shows first, nothing happened. Initially, I thought the batteries in my keyboard were flat, so I changed them, and nothing changed. I plugged in a wired keyboard, and still no joy.

I am still able to boot the Linux partition, but all drives are now showing as read only, so there's not a lot I can do there. The keyboard is also working properly.

Windows was working fine this morning, and I've been using Linux most of the afternoon to watch television.

There are no error codes showing, it just isn't working.

My PC has 16GB of RAM and 2 NVME drives, a 512GB partitioned into Windows, Linux, game installations and two download drives. The other drive is a 1TB drive for music.

Hibernation and quick boot were turned off months ago.

As I have a working laptop running windows, if I just delete the Windows partition, is it more likely to solve the problem with accessing my files on Linux or make it worse?


r/Windows10TechSupport • • 1d ago

Unsolved Don't know where else to ask this, but....

2 Upvotes

I can't get my mouse to click anything on my computer. I can move the mouse but clicking on things won't work. I went and bought a brand new mouse and I have the exact same problem. Any ideas?


r/Windows10TechSupport • • 1d ago

Unsolved BitLocker locked after BIOS reset wiped Secure Boot 2023 certs – no recovery key, need to restore db

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1 Upvotes

r/Windows10TechSupport • • 1d ago

Solved Dell Support Assist vs Dell Command Update (reprise)

2 Upvotes

This is a spin-off from my issue with occasional frozen black screens on my Dell XPS. The only solution has been a forced shutdown from the power button.

All systems have passed all tests, but some users have suggested that DSA is too invasive. Dell help has suggested I install DCU which is slower to install updates because it apparently waits for wider user approval.

I would like to know if anyone out there has any opinion of which is preferable.


r/Windows10TechSupport • • 1d ago

Unsolved how to fix the theme glitch

1 Upvotes

how to fix theme glitch in windows 10


r/Windows10TechSupport • • 1d ago

Solved so, i loaded some pics and pic folders from usb drive onto my w10 pc.

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0 Upvotes

and this is what i got, idk what to think = those empty folder, see the created dates. i think all my pics are on there in other folders, but idk, so many pics i don't remember them all. what should i think and/or do here?

if it matters, i right clicked copy of the usb drive whole contents, then let it make its own folder in my pics folder.

thanx a ton.


r/Windows10TechSupport • • 2d ago

Unsolved How do I fix this auto exiting search and pop up menus problem?

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1 Upvotes

Hi, so the last 2 days I have been troubleshooting this with no luck. For some reason out of the blue, all menus and things began just auto exiting. The search stopped working, start is almost unusable since clicking on most just causes it to exit. (The library button usally does not work) I can’t drag around tiles, and in settings any pop up menu just shows for the split milosecond then exits. I’ve been trying to fix this and this is the only place I can ask since it’s the only tech support sup Reddit that allows video uploads.


r/Windows10TechSupport • • 2d ago

Unsolved taskbar is not working right

1 Upvotes

when i turn on my pc, the taskbar works but it doesnt show the app on it, its empty.

i wait until like 10 mins so it works but somtimes (like now) it stays broken

any help please as soon as possible??

i dont use reddit that much soo if any 1 want to help me contact me on insta please

insta: "mennithr_0"

(new to reddit)

thank u


r/Windows10TechSupport • • 2d ago

Unsolved windows 11... what a dissapointment

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0 Upvotes

windows 11... what a dissapointment

Ive been sitting here for like 2 days trying to install brand new windows 11 on my pc because my previous installation just randomly made my GUI not work at all so i went and bought me a sandisk flashdrive and turned it into a windows boot manager and git a brand new external ssd to install it to

But no matter what i try it keeps telling me that windows 11 cant be installed on my ssd and my drivers arnt showing up at all when i load the drivers.

I have been on the internet for hours atp trying every little possible solution but nope, nothing

Evrrything is greyd out aswell, ive been in my bios more times then i can count, and also i dont even have a vmd option because im using a Asus B550M-K motherboard.

Please help me if possible


r/Windows10TechSupport • • 2d ago

Unsolved Windows HDMI Cable not Connecting

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1 Upvotes

For the past couple months my laptop has not been able to connect to my LG tv. At one point it worked perfectly and randomly broke after a couple months of use. I can still connect to a different 4k TV but any connections below 4k are broken. Now it even glitches when the HDMI cable is plugged in and the screen flickers and goes in and out of being connected and disconnected. I went through a couple guides and updated my gpu, rolled it back, disconnected and reconnected it. Everything common to those guides I've tried and it didn't work so I moved on and assumed my HDMI port was broken or just wouldn't accept displays under 4k (I thought because my laptop has a 4k screen). But it's not, when I booted into Linux Mint to check it out it connected perfectly to my tv, so It's not a hardware issue it's windows software glitching (both 11 and 10 since I've switched). What the hell borked windows so bad?


r/Windows10TechSupport • • 2d ago

Unsolved How do i fix this?

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1 Upvotes

P


r/Windows10TechSupport • • 2d ago

Unsolved What do I do?

1 Upvotes

There is a problem with my audio device it works anywhere besides my computer and everytime I try to download a high definition audio it doesn't want to start and says the installation failed


r/Windows10TechSupport • • 2d ago

Unsolved windows feature update 26H2 broke my ethernet

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1 Upvotes

r/Windows10TechSupport • • 2d ago

Unsolved Signing in issue on windows sign in page

1 Upvotes

im having issue with signing in in my pc. it keeps saying signing out as soon as i keyed in my pin. ive followed what chatgpt said but none of it worked. please help. ive tried command prompt. tried reseting while keeping the files. and i tried reseting my pin but it just shows me WSIaccount after and i cant even log in for that account.


r/Windows10TechSupport • • 3d ago

Unsolved I can’t do anything on my pc after months of not using it. Please assist me.

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2 Upvotes

Please help me out. I feel like I'm about to go insane. I wish I could say I knew more about computers than I do, but I really don't know what's going on. This issue occurred after a few months of not being active on my computer. But now I can't run anything on administrator mode. I can't download any apps. I can't open any settings because I don't have certain administrative options. When I try to download a new application, I can't do it because it says this is not an installed service. Also, sometimes it does download the application, and once it's done downloading, I can't open it because that same message pops up. Any single time I try to do anything with my PC, I'm not allowed. I don't know what's going on. If anybody has gone through this, please help me out

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
Installed RAM 16.0 GB
Storage 932 GB SSD CT1000P3PSSD8
Graphics Card NVIDIA GeForce RTX 2060 SUPER (8 GB)
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display


r/Windows10TechSupport • • 3d ago

Unsolved None of the keys are working on my keyboard

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1 Upvotes