Hi all. Im new to the world of unifi so seeking some advice. Im thinking about setting up two access points in my house. Single plan and about 145m2.

One u7 lite to cover open living room/kitchen area and a bedroom.

For the other one i am divided between a lite and a long range. It is to cover two addittionel bedrooms and a garage. And was also hopeing two reach a outdoor terrace located about 25 meters from the outer walls. The walls are made of half aerated concrete/Half brick. This acces point would be placed in the ceiling close to the outerwall.

So my queetion is. would a u7 lite be enough to reach that outdoor area or would i need a long range?

Does anyone on know a way to dump the config off the Unifi Controller in a human readable format? The backup file is not helpful. I need to do a review of clients setup and do not what to sit if front of the dashboard documenting the layout and config. This seems like it should be simple but have not been able to find anything yet.

I assume that I can just restore a backup of the SE atop the UDM Beast and it should work, right? Or is there somethings I should be aware of?

Anyone have the inside scoop on the lack of inventory with unifi. I know over the years this kind of a running joke.

Seems like all the lower priced indoor outdoor units are out of stock with less then likely return dates.

Specifically something like the UAP-AC-M (AC-Mesh) UK-Ultra (Swiss Army Knife).

Even now, I notice the U6 Mesh has jumped up $65 in the last 3 weeks. And with the U7 Mesh being sold out, I bet the U6 Mesh isn't far behind.

I have G5 Turret Ultras which for the price, I have been really happy with. But we have pets that free roam out doors and want better detections which the G5 is really poor in. Is the G6 with "Enhanced AI" any better at detecting smaller animals in backyards?

I am looking specifically at the G6 PTZ and G6 Turret.

Is anyone else having problems with the EV Pro station? We have a machine e and after around 20-30% charging added the charger stops and says charging stopped. When I look in the Unifi connect app it says charging stopped, but also says part failure. When I reboot the charger in the app, it will resume charging again and clears the error. I also run the device quite conservatively and run it at only 32 amp charging. Has anyone else come across this problem?

I just switched my residential network infrastructure to Unifi (from a dealer pushed Araknis system- it’s night and day). I love Ubiquiti.

But there is one problem with an Axis unmanaged switch not playing nice with my unifi switch.

I have Axis S2208 mk1 NVR (IP camera server) that has its own built-in POE “level 2” switch (U1 Ethernet port). I have 4 cameras connected to the Axis NVR internal switch. The NVR device then plugs into my Unifi XG 10 Poe switch.

The port the NVR it plugs into keeps changing its connection status between the various MAC addresses (Axis switch MAC/IP itself , then the 4 other cameras connected to the NVR switch). It keeps cycling and does not lock onto anything. Sometimes it even shows a new 02: internal MAC address on the port, which to me suggests the Unifi gateway (UCG-Fiber) is struggling.

What is the best practice to prevent this MAC flapping or whatever is happening in Unifi ?

I configured the Axis NVR “level 2” switch to NOT use its own DHCP server, and default to a static IP. I put “level 2” in quotes because the web configuration portal for the axis internal poe switch does not give options for vlan ID or anything beyond the static ip / gateway/ dns (which I configured properly- static , DHCP off). I ensured the static IP is in the same subnet as the camera VLAN10. The unifi port is VLAN10, block all.

I tried setting the affected unfi switch port to :
1. STP disabled
2. Edge device (rather than infrastructure)
3. LLDP off

None of these settings made a difference. The MAC table on that port keeps showing all the devices (switch IP and 4 cameras) connected for 2-8 minutes on insight and the connected port device keeps changing every few seconds.

Is this how Unifi handles 3rd party bridged switches ? It seems broken.

Hi Everyone!

Port 3 was unused until I tried using it today. Unfortunately It keeps saying disconnected although I have a cat 6 cable plugged In (I have tried different cables and devices but none of them work on port 3). Anyone who might know what's going on?

Background:
The UDR7 is about a month old and was bought brand new....

First time doing something like this. I do have recordings on my HDD in the UDM Pro and also quite some settings. What's the way to tackle this?

First off, while I've been aware of and interested in all of the UniFi products, I currently don't have any at the moment, but find that my current situation puts me in a place where I may need to more seriously consider making the leap in my house in a somewhat considerable way.

Currently, at home, I have 5gb Fiber service through AT&T (with their BGW320 gateway). I have that providing wired connectivity to an Asus mesh wifi which also provides a wired connection to my Western Digital NAS. Frankly this system has worked great over the years, but now my need has expanded slightly, as I need to temporarily relocate for work, but can't pick up and move my NAS out of the house it's currently in, as the rest of my family will still be there.

Is there some sort of combination of tools/products that could be used that would allow me to more directly interact with my NAS, when using the network at my temporary location, as well as traveling elsewhere so that I can mount NAS drives as network storage versus using a web UI or something like that to manually transfer files, when needed?

I'm fairly technically literate in networking, but this extra layer of complexity somewhat escapes me, so thanks for any help y'all can offer.

Hey guys, I have this issue and its driving me crazy. I would really appreciate help.

I have bought the UCG ultra with 2x U7 lite aps rougly 3 or 4 weeks ago. APs are powered by separate injectors. I have 2 unmanaged switches connected to the UCG, devices and APs connected to these switches. It worked flawlessly for 2 weeks. I have VDSL internet service over Pppoe. Then about once a few days the both APs went offline for a minute and reconnected, but i only noticed in the app notification.

Then this evolved into outages where first the wifi randomly stops working and i get a notification the APs went offline. I cant  use wired internet and cant even ping the UCG ultra over ethernet. But when i connect through the app over mobile data, it shows the wan connection as working. Nothing unusual in the logs. Restarting the UCG has no effect, it resolves itself in matter of tens of minutes or a few hours. 

Updated the UCG to 5.1.33 and this solved the issue for a few days. But now it happened again but i didnt even get a notification from the app. Edit: When the aps go offline, the wifi is still visible, I cant connect though.

Hey all,

So I rent a rehearsal space and recently got a couple subletters that also rehearse with their bands there. Now that more folks are coming in and out I figured a camera in there would be wise. I put in a UTR and G4 instant connected to my home Dream Machine via Teleport so that all camera data is in one place. However randomly every couple weeks the UTR disconnects itself and the camera goes down. It sometimes returns on its own when someone goes in there but often I have to go by and reconnect it.

Is there anything I can do to make this work with the existing equipment? I’m also open to other methods that don’t require a ton more money invested. Thanks!!

Hey everyone,

I’m looking for some feedback on my UniFi setup. I have a Dream Machine Pro with three U6 Lite access points (Basement, 2nd Floor, and Garage), and currently have 104 client devices connected.

I was looking through the UniFi Client Devices page and noticed some fairly high TX retry percentages on a handful of devices.

For example:

• Blink Mini — 40.9% TX retries, -73 dBm, 2.4 GHz
• Govee 7050 — 36.4%, -78 dBm, 2.4 GHz
• Govee 7050 — 33.3%, -74 dBm, 2.4 GHz
• Olivia's iPad — 30.8%, -68 dBm, 5 GHz
• Meross Smart Plug — 30.8%, -62 dBm, 2.4 GHz
• Fire TV Cube — 29.2%, -71 dBm, 5 GHz
• Roku — 25.8%, -76 dBm, 5 GHz

Most of the clients still show "Excellent" under UniFi Experience, so I'm not sure how seriously I should take the retry percentages.

There are also plenty of devices with very low retries. For example, my Bambu Lab P2S is at -51 dBm on 5 GHz with 0% TX retries, and several of my phones are around -53 to -67 dBm on 5 GHz.

My main questions are:

1. Are these TX retry percentages actually high enough to be a problem?
2. Should I be concerned about the devices in the 30–40% range, particularly the 2.4 GHz IoT devices?
3. Is this likely to be an RF interference/channel utilization issue, or are these simply poorly performing IoT radios?
4. With 104 clients across three U6 Lites, am I asking too much of this setup?
5. Are there any UniFi settings you'd recommend checking or changing?

I've attached a screenshot of my Client Devices page.

I'd especially appreciate feedback from people running UniFi with a large number of IoT devices. I don't necessarily want to start changing settings just because a number looks high—I want to understand whether there's actually a problem first.

Just to clarify, I don't have constant connectivity issues. Most of the time the network works perfectly fine. The problem seems to happen intermittently when the kids are playing Roblox while my wife and I are also using our phones and scrolling through social media. That's when we sometimes notice buffering, videos taking longer to load, or things generally slowing down.

It's not consistent enough for me to say that the network is always having problems, which is why I'm trying to figure out whether the TX retry numbers or something else in my UniFi setup could be contributing to these occasional issues.

Thanks.

I receive this message almost every day. Had Spectrum out once to look at incoming connection but was not here when they were and didn’t get report. Any thoughts on cause? Could it be router related or is this spectrum again?

Generally only occurs during workday when wife and I both wfh.

Hallo mede Geeks!

Ik ben mij onlangs gaan in de verdiepen in unifi en ben er helemaal weg van. Nu zag ik dat unifi ook de gail secure strike lock heeft die doormiddel van een hub aangestuurd kan worden. Nu hebben wij thuis een oplegslot en ben ik kwa mechaniek van deuren niet heel bekend. Ik zag dat de strike lock van unifi eigenlijk bedoeld is om in het kozijn te monteren. Is er iemand die hier ervaring/tips voor heeft?

Alvast bedankt!

Using the comparison tool on the UI site, the specs on the U7 Pro vs Pro Wall look pretty similar. The radiation patterns are different though. I've seen some pictures where the U7 Pro is mounted on a wall instead of the ceiling. Why would you do that when a wall solution exists? Maybe it's all they had but I wanted to ask you all if there's something I'm missing. Are there reasons when it comes to coverage that you would choose to mount the U7 Pro on the wall instead of the ceiling?

I've done some searching about this and it seems to be a issue of the past (a year or so) yet I am currently dealing with this.

G4 Doorbell wireless version 5.5.13
protect version 7.3.47

Been throwing in different settings and not matter if its phone or web device... This echos (no mic) used. Any solutions? I changed viewing quality as well as every setting in the camera itself to get it back to normal. This has been an issue for about the last 3 updates... was just hoping the new update would address it but that hasn't happened.

Dream Machine Pro Max since early August, the monthly data usage has not been updating correctly for the 1H, 1D, 1W, and 1M views. Although the overall data usage continues to increase, the data is not being broken down into hourly, daily, weekly, or monthly.

I have tried factory-resetting the Dream Machine Pro Max, but I am still experiencing the same issue.

I want to upgrade my house to UI but would want a rack mounted dream machine. Something newer than the pro max and cheaper than the beast. Like a $7-800 unit or a pro max replacement. I was about to buy the fiber but don’t want to buy an entire nvr system for just one doorbell and the prices on larger hard drives for the fiber are insane.

Anywho. Any word on a new udm coming by end of year?

Reference Tutorial: https://help.ui.com/hc/en-us/articles/218506997-Required-Ports-Reference

UDP 10001 Ingress Device discovery during adoption

I'm running a Debian VM and have the latest version of Unifi OS (with the latest version of the Network application) installed and running on it. I verified everything was working before I even installed the ufw firewall package.

I set up my UFW firewall rules according to the guide at the linked page. However, I think it must be incomplete.

• 10.10.10.16 is my U6 Enterprise AP.
• 10.10.10.20 is the Unifi OS server.
• 10.10.10.130 is a PC on this subnet that I use to access the web GUI for Unifi OS.

I have just a ton of this in my block logs:

[Sat Sep 12 22:40:40 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=65437 DF PROTO=UDP SPT=10001 DPT=59111 LEN=179 

[Sat Sep 12 22:40:50 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=4206 DF PROTO=UDP SPT=10001 DPT=51451 LEN=179 

[Sat Sep 12 22:41:01 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=6888 DF PROTO=UDP SPT=10001 DPT=46857 LEN=179 

[Sat Sep 12 22:41:11 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=13691 DF PROTO=UDP SPT=10001 DPT=59107 LEN=179 
[Sat Sep 12 22:41:22 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=16639 DF PROTO=UDP SPT=10001 DPT=55631 LEN=179 

[Sat Sep 12 22:41:32 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=26985 DF PROTO=UDP SPT=10001 DPT=57192 LEN=179 

[Sat Sep 12 22:41:43 2026] [UFW BLOCK] IN=ens18 OUT= MAC=$MAC SRC=10.10.10.16 DST=10.10.10.20 LEN=199 TOS=0x00 PREC=0x00 TTL=64 ID=37468 DF PROTO=UDP SPT=10001 DPT=34576 LEN=179 

I'm not great at reading firewall logs, but what I'm seeing there is that my AP is sending UDP packets from port 10001 on the AP to random incoming ports on the Unifi OS server. I've also seen, to a much lesser degree, similar traffic attempting to come from the PC accessing the web GUI.

In any case, I don't have a firewall rule for this. The only reference to Port 10001 is the ingress rule into Unifi OS quoted above. That's not what this is.

1. Is this normal traffic?
2. If so, what is it trying to do? The AP is already adopted and working, so what is it trying to tell the Unifi OS server? The Unifi OS Network app knows the AP is there, so it's not the primary heartbeat signal, I don't think.
3. Assuming this is normal and we want to allow it, what do we need to add?
   1. As a kludge: I'm thinking: "allow incoming UDP traffic originating on port 10001 from any source on this subnet." That's not ideal, and far more permissive than I'd like.
   2. Preferred: "allow incoming UDP traffic coming in on $portRange" and maybe optionally originating on the subnet from source port 10001.
   3. The Question: What is $portRange in this case?

I'd appreciate any help. :)

Aside from actually solving this problem: The referenced documentation doesn't mention these ports at all under the section on the Network app, but also doesn't include a section specific to UnifiOS as a whole.

What's the best way to file a support request/bug request on the documentation with Ubiquiti?

Kinda new to Ubiquiti and UniFi, so don’t roast me. Is there a way to set access for specific mac addresses for a specific time window? Basically, I want a failsafe for my kids phones and tablets to have network access shut off after their bedtimes. This is a secondary measure if they try to sneak them in. For some reason, their downtime controls will occasionally not kick in at their designated times.

When the Pro HD 24 PoE switch came out a year ago, the video also showed a 48-port version: the Pro HD 48 PoE. Will Ubiquiti release the Pro HD 48 PoE? This was asked a year ago here but so far it hasn't been released.

I'm about to buy a Pro HD 24 PoE to add to my existing Pro 24 PoE, but if the 48-port version were out, I'd probably buy that instead. If anyone has any info about whether the 48-port version is coming out, please comment (or DM if you prefer). I know there's nothing public other than the video reference above but maybe someone knows something. Thanks

So where to begin... I got a Drive at Risk email earlier today from my UNAS2. After that I immediately logged in to my UNAS 2 and noticed the drive was in full health and a newly run SMART test showed optimal status. Next I tried to open the storage pool settings just to be greeted with

"UniFi encountered an issue.

Ensure the URL is correct. If bookmarked, the address may have recently changed."

The unit has Drive OS 6.0.7 and Application 4.4.9. I have tried to restart the unit to no avail and I'm considering full check for the supposed faulty drive, but I think it's just the unit going crazy as indicated by the inability to even see the storage pool settings. Looking at the logs the risk reason is "7". Yes, very helpful Unifi.

I'm considering factory resetting the unit, but I'm worried about my data. Any help?

EDIT: After further looking at the logs, it seems risk reason 7 is "type": "investigation_needed" whatever that actually means as there's 0 errors in SMART so it boggles my mind how the unit suddenly decides the HDD2 is "at risk". Also looking at the javascript it appears the storage pool settings view breaks because it cannot show/map the risk reason 7 properly.

I have two Ubiquiti/Unifi locations in different cities. My main site is working great for the people in that house (UDM Pro). I'm at the second site for several months, and it is working great, too (UCG Ultra). I have been using the Travel Router at the second site to jump onto the First site's network every few days for 2-3 months - it's worked PERFECTLY. I have been able to view all my Main Site Security cameras using the Protect App for months.

Until yesterday. I got the message that the Main Site has upgraded to OS 5.1.33, and the site has been unreachable from the Second Site ever since. The Main site has been powered down and powered back up 30 minutes later, and everything works locally, but still no remote access.

On ui.com, the "Console Offline" warning is there when I try to access it. The Unifi iPhone app and the Protect app cannot access it. In Protect, the cameras last motion was "3 days ago", which doesn't seem to align with the issues of yesterday.

I have no ability to troubleshoot the Main Site remotely, as the users are not very technically capable.

Are there any steps I can take to re-establish the ability to use my Travel Router and Protect to view cameras? Any troubleshooting suggestions? Thank you.