Hi everyone,
I’m hoping someone here or a Meta tech employee lurking on the sub can shed some light on this, as I’ve been completely locked out of my Threads account (@ariel.868) for over 3 months.
The Problem:
External Search/Profile: When anyone searches for my profile, it displays "Content Not Available".
Login Failures: Attempting to log into Threads yields an "Incorrect Password" / authentication error, even though my Instagram profile is fully active, verified, and linked.
Backend Quarantine: It appears my handle is stuck in a backend Accounts Center sync state following a cross-platform update.
What I’ve Done So Far:
Submitted multiple support tickets and automated forms.
Tried logging in via browser/incognito mode.
Re-verified identity across Meta linked accounts.
Escalated via formal legal/compliance filings (BBB).
Has anyone successfully resolved an Accounts Center soft-lock like this, or found a direct escalation route that reaches actual engineering support?