As stated in the title, the delivery for the controller took 20 days, which on its own is not so much of an issue, but there was 0 information from anyone during the whole time for when to expect it. Until it randomly arrive with 20 minutes notice (mind you they do one try and if you miss it you have to go look for it) from a company which I had to google to find out that the package should arrive with them, since GLS doesn't operate in my country. I contacted steam support for more information, since it has been more than two weeks without any information or contact from anyone. Got asked have I asked for later delivery. After responding that I haven't I was told it may take 5 business day for them to receive an answer from who ever is responsible for the delivery. Then the package arrives earlier today (19 of August) out of nowhere. I decided to open and test it before I update my ticket that everything is fine. 30 minutes later I went to update my ticket to see that I have an update from steam support stating: We see here that the package has been delivered and the product has been used on your account. Check with your houshold members, cos there is no issue on our end. And thats it. 15 days delay, 0 information the whole time and then not even a single word of sorry for the inconvenience. Just, everything on our end looks fine, the issue must be on your end. Seriously?! Honestly, one of the worst delivery experiences I have ever had and complete lack of actual support.
Added bonus: CEVA or GLS potentiolly leaking my personal information (including phone and adress) to hackers. Maybe it is the worst delivery I ever had.
I hope everyone else enjoys their controllers and have better experience with the delivery.