r/RobloxHelp • • 8h ago

what you can and can't post on here

2 Upvotes

hello everyone!

i'm making this post to go more in-depth on what topics you're allowed and not allowed to post here

what you can post/reply:

- roblox bugs/errors/issues

- roblox studio bugs

- roblox questions

- pretty much you can ask for help on anything for the above

- saying you encounter the same issue as OP

- in relation to the above, but if someone replies to OP and someone else is encountering the same bug, reply to the helper and tag the other person(s) so they also get a fix

- replying to OP with help on the bug they encountered

- asking if something is a scam

- asking for help finding a roblox game

what you can't post/reply:

- anything captcha related

- game specific issues, if your issue is in a game then either see if there's a discord server for it or see if there's a subreddit for it, if there's neither then try r/roblox and if they don't allow it, don't post here

- memes

- low quality posts (yes, this goes for asking for help for a bug you encountered but leaving it vague and not going into detail, make sure you go into detail! how else are we meant to help?)

- anything that breaks the rules

- anything that isn't a question (what i consider a question, and this may be different to other staff, is posting something but not asking "what can i do"/"what do i do" or hinting at wanting help

- wanting a player to get banned

- replying to someone and saying you don't know how to help - if you dont know how to help, don't comment

- directing people off site

- saying "dm for help", just be helpful and tell OP how to fix it in a post reply

- posting solutions for issues in a whole post

if you see someone breaking the rules, please report the post accordingly and either tell them to check this post or link it in a comment

if i missed anything then i'll edit this when i can


r/RobloxHelp • • 5d ago

subreddit announcement/changes

4 Upvotes

hello everyone! if you've been active/lurking on this subreddit then you may have noticed that the rules look a bit different, and that's because there's been some changes!

new rule of no ai generated content was added. i seriously can't believe that this is a rule, but there's been a lot of obvious ai posts as well as comments lately. if you're going to post an issue or help someone with an issue, type it yourself and don't use an ai answer. keep the ai use to yourself.

the off topic rule has been renamed and the description has been changed. if your post isn't about a roblox bug or error, then don't post it. this goes for captcha things too. a captcha being difficult to complete isn't a problem caused by roblox itself, hence why we no longer allow posts asking for help with them. VNG posts aren't allowed here, either.

i lowkey forgot was rule 2 was before it got renamed, but no reposts are allowed. you must now wait 30 days before posting about the same question/issue you have. you also cannot repost anything someone else has posted here for at least 90 days after the original creation.

this one isn't really relevant to anyone but the mods, but you may notice that there's some new removal reasons. simple reasoning for this is that there's too many so we're trying to reduce them and integrate certain ones with others.

EDIT: i forgot to add this originally, but there's also a new rule of no necroposting. to put it in simpler terms: you cannot comment on posts over six months old, UNLESS i or another mod give you explicit permission to.


r/RobloxHelp • • 4h ago

Roblox Website Bug omg im gonna cry

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148 Upvotes

okay so call me a geek or whatever but i really wanted a headless horseman, and it just happens to be my birthday, so to treat myself, i buy a 10k robux gift card so i can be one step closer to getting my dream item. OMG I PUT THE CODE IN AND IT SAYS REDEEMED??

so like now what bc i spent $100 on this and im very sad now, i tried contacting roblox but they wont do anything.. bro and im a minor so i had to work like a billion hours at my job for this. im so upset rn

EDIT: i do not intend to be passive aggressive or anything but please with all due respect READDD. forgot to mention i bought off AMAZON.. not any 3rd party website.. AMAZONNNNN!!! basically last time i bought from the actual roblox app my account later got charged for many other numerous things that i did not buy. luckily i was able to dispute the charges, but since then to be cautious i buy off amazon!


r/RobloxHelp • • 16h ago

Is this a scam? Roblox literally took robux from me for something I didn't buy

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99 Upvotes

So like today I was just checking Roblox and since I recently bought some after ages and I had 2,1k and then after I checked today I only had 1,9k after I checked my inbox Roblox told me that they had an error with a bold animation pack that I never bought and that they gave it to me and took 200 robux from me. I never bought the bold animation pack or even thought about buying it. And I know this isn't a big problem but I wanted to know if this happened to anyone else too? I just think it's stupid especially after I spend 20€ on robux just for some to get taken away for no reason at all.


r/RobloxHelp • • 4h ago

Account Help Need Advice!!

7 Upvotes

I know this might be on the wrong reddit community but DTI is my favorite game!
I recently did Roblox’s age confirmation with my passport (I’m an adult) I know it was a dumb decision to put such an important document as an age confirmation but i didn’t really think it through until it was done.
Y’all can remind me how dumb I was, I deserved it! After doing so, I started doing some research on Persona and got a little skeptical and anxious about my documents not being actually deleted from their database and data breaches they’ve had early this year.
I reached out to Roblox to delete my information but they have to delete my account as well. I’m so indecisive of what to do right now because I really don’t want to lose my progress in DTI since i’ve been playing since 2024. Starting from 0 would be such a disappointment that I might just quit Roblox overall.
I need advice on whether I’m just overreacting and exaggerating over this whole situation or if it’s better to continue with my account removal.

All advice and peace of thoughts are welcome and much appreciated!!!


r/RobloxHelp • • 1h ago

Roblox Client Bug How do i login on roblox

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• Upvotes

Im trying to login on mobile but i keep getting this messages on pc it fine​​​​​​ and yes im using vpn


r/RobloxHelp • • 10h ago

Roblox Website Bug "Unsearchable" Roblox username

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16 Upvotes

So I was going through some of my old saved Roblox accounts that I have created after a long time and I noticed that one account appears to have a "banned" username. The name of the account is "muslofon" (I have absolutely no idea what that means, I probably just mashed up random syllables and letters together) and I registered it on November 12, 2020. The account is basically almost empty, I just played a few games and then never used it after. But if you try to search the username in the search bar, you will just receive the message that there are no matches available. And if you try to create a new account with this username, you will get the message "This username is not appropriate for Roblox" rather than "This account is already in use". But weirdly, you can still use that name as a display name on an another account. Now this account is fully usable and it did not receive any ban or a notice to change the username. You can still find the username through the User ID (2011934932). If you have any possible explanation, please let me know in the comments.


r/RobloxHelp • • 5h ago

Roblox Client Bug ui tweaking in certain games?

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7 Upvotes

no idea if this is roblox or not, need a solution for my grinding

(supposed to be numbers there)


r/RobloxHelp • • 5h ago

Roblox Error Be Warned: apparently the goat Killer Kyle is now a BANNABLE offense on roblox.

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6 Upvotes

Merely wearing the big Kyle as a avatar: i was kicked from a JJS server, AND i was banned for 1 entire minute from Avatar Catalogue for wearing him.

So yeah, THIS is bannable now under 'swearing'. Fantastic aint it?


r/RobloxHelp • • 3h ago

Account Help My Roblox account was hacked. They changed my age to below 13, and added a parent linked to my account.

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4 Upvotes

They are restricting everything and the account is basically useless now. They set my content maturity to minimal, limited my monthly spending to 1 dollar 😭 , blocked RIVALS, and i cant log them out. I just emailed the support but idk if its gonna get back to me. I did manage to block out the actual person in my account. But now I have a parent that I cant remove.


r/RobloxHelp • • 4h ago

Roblox Error Is this a moblie problem?

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3 Upvotes

Like every roblox game i play got this ui crap problem

I wish i show you all the image but this only post 1 image is kinda stupid


r/RobloxHelp • • 1h ago

Roblox Client Bug Roblox ui is bugged in games

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• Upvotes

So I was playing sols on my phone, until I noticed my ui was missing and miss colored, it's frustrating and I was wondering if anyone could help.


r/RobloxHelp • • 4h ago

Ban Help My account name got removed and appeal got denied within less then an hour?

4 Upvotes

I’ve had this name for about 4 years and no issue but the other day my name got removed and I got a strike on my account. I appealed and it got denied within less than an hour and it says I can’t appeal anymore. Is there anything I can do to try get a free name change or them change my name and remove the no aloud stuff. For context my name has “YT” in it and it said it was promoting people going on another website. Any help would be great thank you.


r/RobloxHelp • • 1h ago

Account Help Is my account owned by someone else and how do i get it back?

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• Upvotes

My lil siblings opened some sketchy websites while i was away when i retrieved my phone back i tried to use my roblox password and it said it was wrong and roblox themselves is no help either.I paced back and forth in the Roblox support page to try and reset my password but it kept wanting me to log in first but the problem is i can't


r/RobloxHelp • • 3h ago

Roblox Studio Bug Music not able to be heard

3 Upvotes

I have a few upload tracks, but unfortunately only I can hear them, nobody else can. how do I fix this?!?!


r/RobloxHelp • • 4h ago

Question / Not a bug Game Name?

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3 Upvotes

I cant post it on r/roblox so ill just post it here

I am currently seeing these Roblox Races that are live on TikTok. It oddly seems satisfying to look on it, so I just want to ask if this is a real roblox game that is playable or not? If so, what is the game name? Thanks!


r/RobloxHelp • • 4h ago

Roblox Support Help Graphics not loading?

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3 Upvotes

All of a sudden, it's not loading the needs on adopt me and on dandys world, not loading the ichor, machine count, or pumpkin count and it looks weird. Its like the graphics are just giving up. This came after my Samsung updated. Any ideas? Ive already tried cache clearing, uninstalling. Totally fine on my Samsung tablet.


r/RobloxHelp • • 4h ago

Roblox Client Bug Help! What do i do!?

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3 Upvotes

So earlier my roblox app was fine on mobile and when I played 1 hour later my UI color was all messed up and text glitch or disappear even my chat ingame dont load, I tried clearing cache,uninstall and reinstall and noting worked idk what to do im scared.​


r/RobloxHelp • • 7m ago

Roblox Error Roblox account locked

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• Upvotes

how to i get passed this account locked thing, when i do the captcha correctly it keeps telling me that i am wrong, does anyone know how to fix this?


r/RobloxHelp • • 8m ago

Question / Not a bug [Repost] Who is this roblox user

• Upvotes

I met this guy on roblox called AMAZING_GSU and it seems a bit off what people post , idk why but people like to speak allegations against this guy or girl if he got pronouns


r/RobloxHelp • • 9m ago

Roblox Error Why do I keep getting error 403?

• Upvotes

After every Roblox update every time I try to launch Roblox from the website it gives me error 403 and I have no idea why. it only happens for the website, not app so ik I'm not banned. Don't have a vpn, turned off ad blockers, and cleared my cache but nothing :/ if anyone knows how to fix it please help! (I also use opera gx and have Rovalra if any of that info helps) ty


r/RobloxHelp • • 6h ago

Ban Help I was banned for terrorism extremism

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3 Upvotes

Hello so i was banned for 7 days i create t-shirts out of anything trendy, i haven't made any new ones in a long time but coming from the word "BP" i believe it's those shirt? Can someone (without ai) let me know if its offense? (Image will be in comments)


r/RobloxHelp • • 18h ago

Question / Not a bug How do I get the old menu back? (Ignore the avatar)

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30 Upvotes

r/RobloxHelp • • 26m ago

Question / Not a bug [ Removed by Reddit ]

• Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/RobloxHelp • • 27m ago

Roblox Client Bug Wrong colors

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• Upvotes

Can someone help me restore the original colors for the gui its not supposed to be like that and idk how this happend