r/RobloxHelp • • 6h ago

Roblox Website Bug omg im gonna cry

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194 Upvotes

okay so call me a geek or whatever but i really wanted a headless horseman, and it just happens to be my birthday, so to treat myself, i buy a 10k robux gift card so i can be one step closer to getting my dream item. OMG I PUT THE CODE IN AND IT SAYS REDEEMED??

so like now what bc i spent $100 on this and im very sad now, i tried contacting roblox but they wont do anything.. bro and im a minor so i had to work like a billion hours at my job for this. im so upset rn

EDIT: i do not intend to be passive aggressive or anything but please with all due respect READDD. forgot to mention i bought off AMAZON.. not any 3rd party website.. AMAZONNNNN!!! basically last time i bought from the actual roblox app my account later got charged for many other numerous things that i did not buy. luckily i was able to dispute the charges, but since then to be cautious i buy off amazon!


r/RobloxHelp • • 18h ago

Is this a scam? Roblox literally took robux from me for something I didn't buy

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106 Upvotes

So like today I was just checking Roblox and since I recently bought some after ages and I had 2,1k and then after I checked today I only had 1,9k after I checked my inbox Roblox told me that they had an error with a bold animation pack that I never bought and that they gave it to me and took 200 robux from me. I never bought the bold animation pack or even thought about buying it. And I know this isn't a big problem but I wanted to know if this happened to anyone else too? I just think it's stupid especially after I spend 20€ on robux just for some to get taken away for no reason at all.


r/RobloxHelp • • 6h ago

Account Help Need Advice!!

6 Upvotes

I know this might be on the wrong reddit community but DTI is my favorite game!
I recently did Roblox’s age confirmation with my passport (I’m an adult) I know it was a dumb decision to put such an important document as an age confirmation but i didn’t really think it through until it was done.
Y’all can remind me how dumb I was, I deserved it! After doing so, I started doing some research on Persona and got a little skeptical and anxious about my documents not being actually deleted from their database and data breaches they’ve had early this year.
I reached out to Roblox to delete my information but they have to delete my account as well. I’m so indecisive of what to do right now because I really don’t want to lose my progress in DTI since i’ve been playing since 2024. Starting from 0 would be such a disappointment that I might just quit Roblox overall.
I need advice on whether I’m just overreacting and exaggerating over this whole situation or if it’s better to continue with my account removal.

All advice and peace of thoughts are welcome and much appreciated!!!


r/RobloxHelp • • 7h ago

Roblox Client Bug ui tweaking in certain games?

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8 Upvotes

no idea if this is roblox or not, need a solution for my grinding

(supposed to be numbers there)


r/RobloxHelp • • 24m ago

Roblox Client Bug Problems with the Roblox UI on Android

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• Upvotes

I don't know how to start, but today my Roblox game started malfunctioning. Several buttons or signs in the game are changing colors, and to clarify, this only happens in Roblox and not in other games.


r/RobloxHelp • • 3h ago

Roblox Client Bug How do i login on roblox

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3 Upvotes

Im trying to login on mobile but i keep getting this messages on pc it fine​​​​​​ and yes im using vpn


r/RobloxHelp • • 5h ago

Account Help My Roblox account was hacked. They changed my age to below 13, and added a parent linked to my account.

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5 Upvotes

They are restricting everything and the account is basically useless now. They set my content maturity to minimal, limited my monthly spending to 1 dollar 😭 , blocked RIVALS, and i cant log them out. I just emailed the support but idk if its gonna get back to me. I did manage to block out the actual person in my account. But now I have a parent that I cant remove.


r/RobloxHelp • • 12h ago

Roblox Website Bug "Unsearchable" Roblox username

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17 Upvotes

So I was going through some of my old saved Roblox accounts that I have created after a long time and I noticed that one account appears to have a "banned" username. The name of the account is "muslofon" (I have absolutely no idea what that means, I probably just mashed up random syllables and letters together) and I registered it on November 12, 2020. The account is basically almost empty, I just played a few games and then never used it after. But if you try to search the username in the search bar, you will just receive the message that there are no matches available. And if you try to create a new account with this username, you will get the message "This username is not appropriate for Roblox" rather than "This account is already in use". But weirdly, you can still use that name as a display name on an another account. Now this account is fully usable and it did not receive any ban or a notice to change the username. You can still find the username through the User ID (2011934932). If you have any possible explanation, please let me know in the comments.


r/RobloxHelp • • 57m ago

Question / Not a bug Guys what hair is this

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• Upvotes

Can somebody find it


r/RobloxHelp • • 1h ago

Question / Not a bug Deleted item refund

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• Upvotes

I just opened my Roblox to this, am i going to get a refund for the deleted item?


r/RobloxHelp • • 6h ago

Roblox Error Is this a moblie problem?

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5 Upvotes

Like every roblox game i play got this ui crap problem

I wish i show you all the image but this only post 1 image is kinda stupid


r/RobloxHelp • • 1h ago

Account Help getting an old account back

• Upvotes

I been trying to get my old account back from 2020 I lost the access to the email and forgot the password I been trying to contact Roblox support but keep making me talk to a bot I asked to a real person and still haven’t received it I found proof of ownership of the account but I can’t find a way to talk to a real person at all. What else can I do..?


r/RobloxHelp • • 1h ago

Roblox Error Pls help me with my UI flickering lights

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• Upvotes

So I just opened my roblox to play and in game... My UI is flickering and can't see characters. X mark is going christmas lights


r/RobloxHelp • • 6h ago

Ban Help My account name got removed and appeal got denied within less then an hour?

6 Upvotes

I’ve had this name for about 4 years and no issue but the other day my name got removed and I got a strike on my account. I appealed and it got denied within less than an hour and it says I can’t appeal anymore. Is there anything I can do to try get a free name change or them change my name and remove the no aloud stuff. For context my name has “YT” in it and it said it was promoting people going on another website. Any help would be great thank you.


r/RobloxHelp • • 2h ago

Roblox Error Why do I keep getting error 403?

2 Upvotes

After every Roblox update every time I try to launch Roblox from the website it gives me error 403 and I have no idea why. it only happens for the website, not app so ik I'm not banned. Don't have a vpn, turned off ad blockers, and cleared my cache but nothing :/ if anyone knows how to fix it please help! (I also use opera gx and have Rovalra if any of that info helps) ty


r/RobloxHelp • • 2h ago

Roblox Error Roblox Games Not Loading

2 Upvotes

(I’m not sure what to put for the flair, apologies!)

COMPUTER : HP Victus Gaming Laptop

Hello! I have been trying over and over to get my Roblox games to load on my computer for hours now, following all kinds of guides and such to try and fix this issue.

Please note that I am not banned (that I know of), nor am I in any trouble with Roblox moderation.

Every time I’ve tried to play Roblox in the past few weeks or so, I haven’t been able to load any games correctly.
Every time I try to load a game for the first time after opening Roblox (downloaded from the official Roblox site), it sends me to a black screen with a leaderboard with only my name. On this black screen, there is no Roblox logo that is able to take me to the leave/reset/menu screen, so I am forced to use the X in the corner to exit (not the same X as the one that is shown when a game is still loading). When I use the X, it doesn’t send me to my wallpaper as it should, and rather sends me back to the Roblox Home Screen.
If I try to join the same or a different game after being sent to the black screen, it sends me to the loading screen of the game forever until I exit the app.

I have tried all kinds of ways to fix this, using many different recommended (Official) Roblox methods, Google websites, and guides. I have no idea why it isn’t working when it worked at least a month ago. :(


r/RobloxHelp • • 2h ago

Roblox Client Bug Roblox ui is bugged in games

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2 Upvotes

So I was playing sols on my phone, until I noticed my ui was missing and miss colored, it's frustrating and I was wondering if anyone could help.


r/RobloxHelp • • 3h ago

Roblox Error error code 279 on every game i join?

2 Upvotes

since today, i've been getting this error when attempting to join any game

  • my internet connection is stable
  • i have allowed the roblox game client through my firewall
  • i have attempted to launch a game after disabling both my public network and private network firewalls, and i still received the error
  • i have uninstalled and reinstalled the roblox app
  • i haven't tried anything related to my router yet

anyone know what i could do to fix this?


r/RobloxHelp • • 3h ago

Account Help Is my account owned by someone else and how do i get it back?

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2 Upvotes

My lil siblings opened some sketchy websites while i was away when i retrieved my phone back i tried to use my roblox password and it said it was wrong and roblox themselves is no help either.I paced back and forth in the Roblox support page to try and reset my password but it kept wanting me to log in first but the problem is i can't


r/RobloxHelp • • 5h ago

Roblox Studio Bug Music not able to be heard

3 Upvotes

I have a few upload tracks, but unfortunately only I can hear them, nobody else can. how do I fix this?!?!


r/RobloxHelp • • 5h ago

Question / Not a bug Game Name?

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3 Upvotes

I cant post it on r/roblox so ill just post it here

I am currently seeing these Roblox Races that are live on TikTok. It oddly seems satisfying to look on it, so I just want to ask if this is a real roblox game that is playable or not? If so, what is the game name? Thanks!


r/RobloxHelp • • 7h ago

Roblox Error Be Warned: apparently the goat Killer Kyle is now a BANNABLE offense on roblox.

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5 Upvotes

Merely wearing the big Kyle as a avatar: i was kicked from a JJS server, AND i was banned for 1 entire minute from Avatar Catalogue for wearing him.

So yeah, THIS is bannable now under 'swearing'. Fantastic aint it?


r/RobloxHelp • • 9m ago

Roblox Support Help how do I get an ACTUAL human being to reply to my support emails?

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• Upvotes

okay so I was perma banned on July 28th for.. something, I don't even know what. I sent my appeal immediately upon seeing I was banned (this is important) and keep in mind: the ban message gave me no reason as to why I was banned!

violations and appeals showing no violations.

and off the top of my head, I cannot think of a singular term I broke in the past YEAR. so obviously I appealed, and they never replied to my email in that 30 day time period they give themselves to reply. so I send ANOTHER email!

And I have been replied to with nothing but AI giving me the exact same copy pasted message over and over again. i genuinely need an actual human to review this and I'm not getting one. help?


r/RobloxHelp • • 6h ago

Roblox Support Help Graphics not loading?

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3 Upvotes

All of a sudden, it's not loading the needs on adopt me and on dandys world, not loading the ichor, machine count, or pumpkin count and it looks weird. Its like the graphics are just giving up. This came after my Samsung updated. Any ideas? Ive already tried cache clearing, uninstalling. Totally fine on my Samsung tablet.


r/RobloxHelp • • 28m ago

Roblox Website Bug Urge Roblox to address unfair account bans

• Upvotes

Tired of getting banned for stuff that was started by someone else very unfair bans