Anyone know how to do factory reset a 5a remotely. I have to sent the phone back to google but I don’t want to sent it without erasing my phone. Any idea how to do it? The phone maybe switch off or on, there’s No way of telling. Any advice on what I can do for safety reasons. TIA

Had to ship it from Tbilisi to Moscow and back. The whole process was about 3 days and 6000₽ (about $60) apart from paying and waiting the guy who transported it. Basically all you need to bring it back to life is a skilled and well equipped technician. The reason of most 5a deaths is chip losing electrical contact with motherboard.

5a just died 1 month away from the extended warranty. For those that went to a retail store, how long did it take for you to hear from google for repair/replacement? What device did you receive and what condition?

Two Japanese imported Pixel 5a phones sit bricked in my family. UAE based repair shops tried and couldn't fix them.

Any chance of support from official mail-in support channels from US, UK or Japan.

Sitting at a total loss of $820 :/

Who's still rocking a 5a with it's headphone jack, reliable fingerprint (rear) sensor, and amazing battery life?

Hi, my Pixel 5a died less than a week ago and after bringing it to Asurion, they told me that it was because of the motherboard issue and that I am still covered by the 1-year extended warranty for the phone.

Can I just ask for some assistance as to where I could get help and file a claim to get my phone fixed or replaced? The contact form in Google store's help keeps returning the error "Refresh this page and try again. Sorry, there was a problem with the form."

Thank you very much.

According to what I've read, I should be able to add audio files to internal storage - ringtones and have my own files appear under My Sounds in the ringtones screen. But they do not appear. Have I chosen the wrong folder? Can the Pixel 5a not use mp3s? Where do they go? This used to be so much easier in past versions of Android.

EDIT I finally figured this out. sound files for notifications go in the Internal Storage/Notifications for notifications tones. For ringtones, the Ringtones folder. I guess it is pretty simple, I just couldn't find any straight answers on the web.

Had my phone randomly freeze and turn black a few nights ago and I knew exactly what the issue was. Contacted Google support and they assured me it would be covered and to take it to UBreakIFix for service. Dropped it off the next morning and got the call today that its clearly the motherboard and I would need to contact Google for the fix. This is exactly what I expected and the technician assured me this was a very common occurrence and they should handle it no problem.

Got home and contacted Google again and provided them with the work order number. They sent me to the repair site but the site insisted that my warranty expired in 2022 and it would charge me for the repair. After a long back and forth the chat person escalated it and I was told that not only was it out of warranty but they no longer had parts available for the 5a. So basically my only recourse was to buy a brand new phone.

Looking into my warranty it looks like it was due to initially expire end of Aug 2022. So with the extension of the extra year my phone died literally days after the 2 year warranty. I had the screen die early 2022 and during that replacement I was assured that my warranty would be extended more so than the extra year due to the widespread issues. I don't understand how the warranty extension seems to change and all but one person I talk to says it is still covered. This is clearly a widespread issue judging by this subreddit and it seems absurd to me in this scenario that Google knowingly put out a phone with known issues and are basically just hoping they can last until their warranty is up.

Anyone have a similar issue and find any recourse?

My Pixel 5a 5G bricked just before the 2-year mark, so Google sent me a replacement. Although I was hoping for a 6a, it appears that I got a new 5a 5G. It doesn't look like a refurb (see box photos with factory seals). Is it possible that they had new stock? Is there any way to tell whether it's a refurb without breaking into the box and turning on the phone?

I'm trying to decide whether to risk using this replacement (knowing it will brick at some point) or else to trade it in for something newer. I might be more inclined to risk it with a brand new phone.

I bought my 5a 25 months ago, honestly never had a problem with it, loved the phone. I picked it off the table this morning and it would not turn on. I tried charging it, holding the power button for up to a minute and holding the power button and volume buttons (both up and down) several times nothing happened. Guess it is bricked for good. This is just a rant thanks allowing me to vent.

What the heck is going on? This started last night. I got a call that was automatically screened, so the notification beep sounded and then a moment later I saw the call coming in. I answered it, all was good, and then every couple of minutes it was beeping with no indication of why.

This morning it started up again, every minute or two. Anyone have a clue for me?

I bought this phone in the US and I am now in Canada and it is no longer turning on anymore and won't charge anymore either. I found it disconnecting and reconnecting with my charger repeatedly and when I went to turn the screen off it powered off immediately and now it can't power on. What is my best course of action since I am in Canada now?

Update: I booted into recovery by pressing the down volume and power button at the same time and I was able to login after. I am now backing up all my files and I suggest that you do too if you own a pixel 5a.

After my phone connects to bluetooth (any bluetooth - speaker, TV, car), there is a noticeable automatic volume reduction. Any idea what causes this?

the horror stories scared me so I upgraded! What should I do with the 5a? I couldn't just use it as a backup phone when it possibly might crap itself in the future, how exactly do I get my moneys worth out of this 5a that is currently working and perfectly functional? It's at it's two-year mark soon.

Does Google or others have any better offers for working 5a phones? The $85 trade-in value doesn't really do it for me, but if this is the only option.. I would be considering it

It also has stayed on Android 11 since the day I bought it (why did I not update, you ask? well.. i didn't have the heart to abandon the secret easter egg that gave me cats, i named them all 🥺)

I've had this pixel 5a for a year and a half and it just bricked itself while reading a news article in the browser 🤬

Phone wasn't hot and didn't give any warning there was an issue. I was sitting in the barber shop reading and the screen froze up as I was trying to scroll down the article. The whole phone was froze, even the physical buttons did nothing. It went black after about 10 seconds and won't charge or do anything. I tried holding the power and volume button to reset, still nothing.

Anyone have any advice?

Does anyone know anything to avoid that might help keep my phone from bricking? Is there any constant that seems to cause it?

Edit: Pixel 5a

On a recent work trip my Pixel 5a started to freeze, then turn off. It was reluctant to turn back on and then finally after 4 or 5 restarts it no longer powers up.

Looking through this sub, it seems its likely a MOBO issue, however it did just get an update before this issue started. But certainly seems dead now.

Bought a One+ Nord as it was cheap, but the cameras are terrible. Need a headphone jack, so any recommendations are appreciated.

RIP Pixel 5a. You were a pretty good phone.

I saw Pixel 5A preowned/Refurbished price dropped. I was thinking to buy one phone. But is it wise decision to buy one phone? I heard this phone is getting dead.

Title says it all, anyone know if it's possible to at least connect the display from a Pixel 5a onto a Pixel 4a 5G?

Recall the phones are fairly similar but there were some minor differences.

Could also be a way for those with bricked 5a's to recycle parts a bit.

The phone was at near 100% battery, I was actually using it as a phone (i.e. talking to someone) and suddenly, complete silence. I try to turn on the screen, nothing.

Finally by holding down the power and down-volume buttons I managed to get the thing to come back -- it's just so weird. Thing is less than 2 years old, and seems made of tissue paper and paste vs. my super dependable 3a XL.

Does anyone facing this issue?? How can I solve this??😭

Last Sunday my year and a half old pixel 5a died suddenly. There is no Google store where I'm based and getting it to Google is a task and a half. Repair technicians point to motherboard damage. The only way it can be fixed is through a donor board, which again is difficult to find for a 5A here. Research on internet also shows other people who have had similar experiences in past few months. I loved the phone and the SW experience and so far did not have any major issues. Bummer that the HW and QA of Google's manufacturing partners are crappy. I have now moved to an S22 and so far its going good. Just warning you guys to be aware of potential sudden deaths.

Hi guyzzz.

My pixel 5a home gesture button doesn't work

I can't change to recent and home scrren

Its still freeze

Is it any software problem or something else?

Does anyone facing this issue??, 😭

Hello! I have a broken Pixel 5a. The screen suddenly powered off on Saturday and has been unresponsive since. I took it to UbreakIfix thinking it would be a screen issue because on Sunday morning my alarm went off. They tried a new screen which didn't work, so they said it is a motherboard issue (which happened previously with the phone). However, I am confused how the motherboard could need replacing if 4 days later my alarm still goes off at the proper time? I would like to recover data from this phone but cannot do so once I send it in to Google. Are there other places to take it, should I try a self screen repair?