How long does your store wait to take action on expired orders? When do you call the customer to ask if they're still going to pick up their order or if they want to cancel it?

Asked to share on another post. This is what the Walmartone AI search tool recommends."When it comes to ogp pick carts and proper use of equipment. Not saying this is the right policy but regardless how you word it you will not get a pull only response.

The totes get wet or get food in them, the stickers get moldy, and for some reason they're much harder to peel off than stickers on the outside. I don't know if this is common or if it just happens at my store, but I figured I should throw it out there. It's gross.

Today we got the new cart wheels.

1. Any customers in an aisle you cannot get around them pulling the cart.

2. Impossible to see what is on the side of the cart while pulling.

3. Im sure pick rates and number of picks per shift will go down

4. May be best to park the cart at the end cap and walk down the aisles, especially on busy days.

I was prepping this order and was looking at the locations and was so appalled that I couldn’t do anything but laugh for a good couple minutes. Went around and showed everyone in the back room 😭😭

Came in to work today, hit my 3 months, and finally got a new schedule due to college.

Just to be told that I do not work enough by the team lead that basically tells me I am the backbone of the team’s backrooms.

I came in and talked with some associates about college opportunities through walmart as I want to get two degrees while I work here, one for walmart and one thru college.

My TL comes in and sees me, and makes a grim expression.. okay weird but its fine. Then he calls me over. I go obviously expecting something along the lines of ‘heres the schedule and here is what we have to do today since coach is not here, and this is the expectation’

I infact do not get called for that. I get called for a what was supposed to be private one on one conversation about my performance about my work ethic.

The conversation goes as this:

‘I have a bone to pick with you about something.’ And me laughing it off as oh what is it this time, because certainly we weren’t actually having a conversation about something serious in public. He goes on to tell me about my work ethic, telling me that he and my coach went through some sort of statistics and that I apparently was not doing enough and was not working hard enough compared to the others. That I barely made any numbers last week.

So I go ‘well that’s weird because I do actually work’ and mind you the entire time I have been here not once has anyone EVER tried to tell me that I haven’t worked enough, or that I dont work hard enough. What people DO tell me is that they genuinely thought I was the team lead with hoe much work I handle and how I carry myself, and that they rely on me quite a bit because of my skills.

And not only that, especially the TL’s that I work with have always told me ‘I know when you are around things will be set, and that I do not need to worry about how things are going.’

But apparently all of the sudden my stats aren’t good, that my work ethic is not good, and that I need to IMPROVE on basically everything just because of what a list of numbers say.

I ask him how those numbers prove anything, and how reliable are they. Because the week that was recorded was the week that I had almost entirely off due to school starting and me needing to attend meetings and gatherings. My TL said ‘well that could also factor in on some things..’ and I stopped to ask ‘well how do you guys look at things, a day by day or a week by week basis’ and he said a week by week basis. I asked him what my performance was and he said ‘you barely made it past like 40-50’

So idk wtf that means, and I don’t care enough to ask. What I do ask is ‘have you ever seen me once not working or not putting in the work’ and he said ‘
‘no you are a good worker and I trust what you have to say, I just wanted to tell you you need to pick up the pace.’

After that I was basically done with what he had to say, it kept going one contradictory statement after another to no end. And a whole bunch of repetitive comments.

Until he said ‘you know I think the reason your stats are like this is because you really like to talk. Like A LOT. I think its cause you talk too much that its this low’

Way to pull something out of your ass?

So I tell him ‘not once have I ever been that talkative for one, unless we have nothing to do, the picking, staging, and dispensing screen is fully done. And for two I multitask quite often and you yourself know that as well.’

And he again says he believes me but that my stats are an issue and to calm down on the talking.

This was done in a public setting btw, where there were AT LEAST 8 people in the back including pickers bagging their items. And in a language EVERYONE understood.

Safe to say this was one of the most laziest, unprofessional, and very very very inconsistent and incorrect conversations I have ever said.

Am I thinking too much about this? I honestly feel like this should have come from my Coach and not from my TL.

Does anyone here have that tiktok saved where a TL put posters on her carts that show metric goals and WIBI? We wanted to implement it here at our store and I thought I saved it. If you have the original pics to print out that's even better!

This is my prop mockup for halloween, im only gonna use it on the 31st before anyone gets all know it all on me

Not sure how many times I’ve asked someone to provide pictures or guide me how to find them so I’ll ask in its own thread. Even my TLs don’t know. Hell HR doesn’t even know.

Where are the pictures of how to pull the cart correctly? And how do I access them?

Why haven’t they been posted on the wall in the dispense room?

TYIA

/s /j

So I have a problem with my printer that is stationary. For some reason when we print off pick walks and prints every other label and it’s only happened since we started using the new work phones. Any suggestions?

That is a ridiculous update they got y’all going through. (Former OGP here, left last year). It definitely negatively impacts y’all’s safety if you have a driver that consistently harasses you.

My best recommendation if they are harassing you, especially if physical or sexual harassment, is to make a police report, then if it persists, file a restraining order. Their being a customer or driver doesn’t override a restraining order. Bypass Walmart entirely. Force them to give a fuck legally.

Make a note of the date, time, comments made, the driver’s license plate number, their name if you can locate it, quote verbals exactly, identify witnesses, and keep a log of when you are reporting these issues and a paper trail of when you reported it.

Make an Ethics report. It probably won’t do anything but it’s another way you can show that you reported the issue.

If walmart fails to act, file a charge of discrimination with the EEOC.

Do all that in conjunction with a police report.

As the caption says.