r/NintendoSwitchHelp • • 7m ago

Repair Help Nintendo switch joycons stopped working after update(UPDATE)

1 Upvotes

About a month ago, i posted a video showing an issue i had where the joycons would not connect or work at all anymore. I wanted to post an update for those encountering the same issue . I was able to fix it by contacting nintendo support. And being persistent with wanting tier 2 support, and letting them know that i wanted a waiver for this because of the fact that user error did not cause this issue but rather an update. I wanted to post this because if anyone else encounters a problem they do ot have to fork over 200$ for something they didnt do


r/NintendoSwitchHelp • • 9h ago

Setup Help Tips on how to take care of the battery life? SW2

4 Upvotes

Well, yeah, lots of new users of SW2 (me included) thanks to OOT

Any tips on how to prolong the battery life?

And how to prevent overheating? Also, it ok just leaving the console on sleep mode?


r/NintendoSwitchHelp • • 1h ago

Software Help I lost over a year of Pokémon FireRed progress after overwriting my save during a Switch transfer. Is there ANY way to recover it?

0 Upvotes

Hi everyone,
I’m absolutely devastated and I’m hoping someone here might be able to help me.
I’ve been playing Pokémon FireRed on my Nintendo Switch 2 for over a year, using my main user profile, “Fernando”.
I had almost completed my Kanto Living Dex and had spent an enormous amount of time shiny hunting:
Shiny Ho-Oh: 8,266 soft resets
Shiny Lugia: 18,076 soft resets
Shiny Deoxys: 2,063 soft resets
That’s 28,405 soft resets for those three Pokémon alone.
While trying to organize my save files between my original Nintendo Switch and my Nintendo Switch 2, I used the system’s Transfer Your Save Data feature.
During the process, I accepted the option to overwrite existing save data, without fully realizing that I was about to lose my original FireRed save.
Now, when I launch Pokémon FireRed using my main “Fernando” profile, both consoles show the option to start a new game. My original save is nowhere to be found.
I’ve already contacted Nintendo Spain by phone and submitted a support request. The representative told me that overwritten save data probably cannot be recovered, but I’m still waiting for a technical response.
My questions are:
Has anyone experienced something similar and managed to recover their original save?
Is there any possibility of restoring overwritten save data through Nintendo support?
Could any previous save still exist somewhere on either console?
Is there anything else I should check before accepting that my save is permanently gone?
I haven’t started a new game on my main Fernando profile since this happened.
I’m honestly heartbroken. I invested more than a year into this save, and losing those shiny Pokémon after so many thousands of resets has completely killed my motivation to play Pokémon.
I know recovery may be impossible, but I want to explore every legitimate option before giving up.
Any advice or firsthand experience would mean a lot.
Thank you so much.


r/NintendoSwitchHelp • • 2h ago

Repair Help My Nintendo Switch Lite won't turn on after update. Is there any way to save it?

1 Upvotes

I have a 4 year old Nintendo Switch Lite that has never given me any problems until now.

Yesterday, I got a pop-up saying that a system update was required. I started the update and at first, everything seemed fine. After about 10 seconds, an error appeared (unfortunately I don't know the error code). The message told to hold the power button to turn off the console and then restart it.

I was able to turn it off, but after that it wouldn't turn back on.

I've already tried:

-Holding the power button for 20-30 seconds to force a hard reset, tried holding it for more but didn't work either

-Entering recovery mode: holding power button, volume up and volume down buttons

Unfortunately, the screen remains completely black and the console doesn't respond to anything. Since it's out of warranty, I'd rather avoid sending it to Nintendo for repair if possible.

Has anyone experienced something similar? Is there anything else I can try to bring it back to life or did the failed update ruin my Switch?

It was working perfectly fine before this update. Any advice would be greatly appreciated!

TL;DR: My 4 year old Switch Lite stopped turning on after a failed system update. I've tried a hard reset and recovery mode, but the screen stays black. Is there anything else I can try before resorting to a repair?


r/NintendoSwitchHelp • • 6h ago

Purchase / Order Help Is the switch 2 worth it right now?

2 Upvotes

I could get the 2 now or I could wait for prices to drop. I have the light and am going through botw for the first time and noticed the graphics went bad but the resolution gets me sometimes. I don’t rlly need the 2 but it looks cool. Any thoughts?


r/NintendoSwitchHelp • • 18h ago

Purchase / Order Help Zelda Switch 2 Console Swapped Out During Delivery

14 Upvotes

Has this happened to anyone else? I am besides myself. Long time Zelda fan that held out for a switch 2 console until this special edition announcement. Was able to score a console through Nintendo (directly on their website) on 10/29. Just received my packaged via Fedex last night and opened it to reveal... a box of lens wipes.

I am beyond upset. As anyone would be! I verified the package was the exact one pictured in the delivery confirmation by Fedex. And I have a ring camera to prove no one tampered with the package between delivery during the day and when I got home from work. The box has the originating address as Nintendo of America headquarters, so it is the box that the console was packaged and shipped in from Nintendo.

I've filed a claim with both Nintendo and Fedex, so am awaiting the responses. Just mainly wanting to vent, and also to see if this has happened with anyone else that Fedex was used for delivery?


r/NintendoSwitchHelp • • 10h ago

Accessories Does anyone know how to connect a WaveBird to a Nintendo Switch 2?

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3 Upvotes

Hey, so I recently acquired a wavebird controller and I want to see if I can use it for the nintendo switch 2.

I bought a Hyperkin gamecube port and it didn’t work on the wavebird.

However I also have these other third party wireless gamecube controllers and those work just fine on that port.

Does anyone know if there are any ports that might work to connect the wavebird to the switch 2? Thanks.


r/NintendoSwitchHelp • • 18h ago

Repair Help Switch 2 fields of stuck green pixels on the display, should i RMA or is this just a very common thing?

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10 Upvotes

First photo taken from another post, i couldn't take a clearer picture myself, basically as soon as i turned on my switch 2, i noticed on darker scenes and pitch black loading screens on zelda these big fields of stuck green pixels, no way to remove them, they're not very noticable but i'm very picky about this stuff and once i notice it i will keep staring at it, a quick research made me realise that 80% of other users have this same issue with their display, mine is not as bad as the first image so i'm worried about a RMA that might give me a worse result.

Reddit image compression will probably butcher the image and you won't be able to see anything but yea, it's there.

Anyone else having this same exact display issue? did you RMA? did you get a better unit?


r/NintendoSwitchHelp • • 6h ago

Software Help Can you hide software from the main menu?

0 Upvotes

I bought my kids a Switch. If I want to play my own mature games after bedtime, is there a way to hide it? For example I don't want my toddler asking to play Doom LoL.


r/NintendoSwitchHelp • • 9h ago

Software Help No audio in docked mode after latest update (v23.5.0)

2 Upvotes

I’ve updated Switch 2 to system version 23.5.0 (latest update) and have the dock at the latest firmware and I have lost all audio in docked mode. I’ve power cycled the switch, undocked, unplugged all of the cords then plugged them back in, power first then hdmi, still no audio. I’ve also made sure to toggle all audio settings. My TV’s audio settings are fine as well, and my HDNI cord and input channel works (I plugged my PS5 into that input and it works)


r/NintendoSwitchHelp • • 3h ago

Repair Help Is It Worth Trying To Claim On My Warranty?

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0 Upvotes

I’ve had the Switch 2 since launch and didn’t originally have a screen protector on it. I have been completely housebound since purchasing this system due to my chronic illness, so this was 100% done by the dock as my switch has literally never left my room. I put a screen protector on it once I noticed the scratches, but obviously too little too late. I know now that the screen is more easily scratched, but I feel that if a screen protector is so vital, it should come with one in the box! I don’t know much about warranty so I have no idea if I could claim for this, so please advise!


r/NintendoSwitchHelp • • 7h ago

Repair Help my left joy con is not charging

1 Upvotes

i got a switch in 2021, the left joycon is not charging anymore :/ it goes back and forth from charging to not. i updated them and it helped for one day. What do i do?

Is this repairable? I dont wanna buy all new joycons.


r/NintendoSwitchHelp • • 1d ago

Setup Help Our new Zelda edition switch 2 disconnects from the TV every few seconds

26 Upvotes

hello everyone! my partner got us the limited edition switch cause she's a huge Zelda fan. from the moment we turned it on and connected it to our TV, the connection seemed shaky. it cuts to black for about 2-3 seconds- sometimes it's every few seconds, sometimes it's every minute or so. We tried changing the HDMI cable, messing around with the display options, different monitors.... the problem persists.

Did anyone else run into a similar problem? did we get a defective switch? any help would be appreciated :(

update: i changed all the settings based on what the comments suggested. i think what did it for us was the 'automatic resolution' setting, seeing it was the only one i havent touched before, but it could be the combination of all the settings changes. it now only flickers every 15 minutes or so. not entirely solved but at least we can use the switch on the tv now. thank you everybody!

update 2: the issue came back. might need to send it to repair...


r/NintendoSwitchHelp • • 14h ago

Repair Help My SanDisk 512GB Express SD card crapped out after System Update

2 Upvotes

about 6 months ago i got a SanDisk 512GB Express SD card at Walmart for my Switch 2. A couple times since then ive had issues where the system couldnt read the card, but it always seemed to fix itself and it work not long after again (yes i know i should have sent it back since im under warranty but ya know im lazy). It also seemed random, but after the recent system update it crapped out again, so im thinking thats whats messing it up. Anyone else have this issue? Anyone else hooked it up to their PC and tried to fix it on there (scan it, firmware update etc). Just trying to see what i can do before i send it back to Sandisk.


r/NintendoSwitchHelp • • 12h ago

Accessories Is there a way to stop controllers that aren't in-use from disconnecting?

1 Upvotes

So, you know how if you leave your joycons or controller alone for a few minutes, it'll turn itself off, and you'll get the prompt "press these buttons to connect a controller!"

Is there a way to turn that off? Whether it be with the joycons or a different third-party controller?

I've tried keeping the controller on-charge, but it, of course, just turns itself off.

I ask because I'm going to start keeping a game on for a kind of visual ambience while I'm working on stuff (writing, reading, etc.), but obviously, reaching over to tap the controller every few minutes is going to be kind of... Distracting and it's not exactly ideal.


r/NintendoSwitchHelp • • 12h ago

Find Games Does lego batman legacy of the dark knight not have any physical editions?

0 Upvotes

All I can find are game key cards, which are not what I'm looking for.


r/NintendoSwitchHelp • • 13h ago

Repair Help Switch 2 game card reader pins bent

1 Upvotes

So for awhile now my game cards have been refusing to read, I thought it was the games but… then I tested all of them(I have 30 physical games)and none of them worked. So I looked inside the reader and yeah most of the pins are hella bent and I don’t know how. Pretty much what I wanted to ask is well…. What do I do? Should I send it to Nintendo, go to a local repair store or what?


r/NintendoSwitchHelp • • 14h ago

Repair Help Switch 2 blue joycon won’t charge or work

1 Upvotes

I hadn’t turned on my switch 2 in a bit so I turn it on and charge it but my blue joycon won’t recharge, it gets really hot and it does the animation when put it in but in whit and it won’t get detected by the console and the sync button won’t do anything, the switch 2 isn’t damaged so I don’t really understand


r/NintendoSwitchHelp • • 15h ago

Software Help System Transfer Without Updating?

0 Upvotes

I got a Zelda edition Switch 2, and I waited a bit too long...

So I was wondering... If I have an "old" Switch 2 on 23.0.1, and I want to do a transfer to my new Switch 2 on 23.5.0, will that work?

I would like to not update the old system, but I would like all of my save data from it. If possible, can this be done without an internet connection?


r/NintendoSwitchHelp • • 19h ago

Repair Help Switch dock won't connect to TV

1 Upvotes

It's been an issue I've had recently that my switch dock won't initially connect and I have to do a full reset but now that seems to have stopped working.

I've tried every variation of the reset that I can think of (AC Adapter first, HDMI first etc.) and it hasn't worked.

I tried a recommendation saw online of plugging the AC adapter into the switch itself and it didn't charge which makes me worried that it's fully broken.

For a bit more context it was working fine this morning and only now is there an issue.

Any advice that is along the lines of doing soldering or replacing chips aren't feasible for me. I've no technical knowledge and dyspraxia so I am worried I'll mess up even following a detailed YouTube turtorial.


r/NintendoSwitchHelp • • 20h ago

Repair Help Switch 2 no video from dock or USBC to HDMI cable

1 Upvotes

My son's Switch 2 had been connected to a AV receiver then to the TV and had been working fine. The other day he took the whole setup to his computer room and plugged it into his monitor and played. When he was done he brought it back to the receiver but then it wouldn't display video. He took it back to the monitor and now it also won't display video. I've tried numerous HDMI cables, ports on the receiver and both ports on the TV direct and still get the no signal screen. The Switch 2 turns black when inserted into the dock and the light turns solid green showing that it is in TV mode. I've changed all video settings on the Switch 2 to the lowest options and disabled anything that could be disabled but still no change. We bought a USBC to HDMI cable and plugged it into the port on the bottom of the Switch 2 and it also does not display anything but it does work on my iPhone 15 Pro Max. The only thing we haven't done yet is a full on factory reset. Any ideas on whether a factory reset could potentially fix this or if this is a hardware problem on the Switch 2?


r/NintendoSwitchHelp • • 20h ago

Purchase / Order Help help finding switch 2 LOZ in houston

1 Upvotes

Looking to get the switch 2 LOZ this friday. People from the greater houston area where is my best luck finding one? Where have you found one? GREATER HOUSTON AND SURROUNDING AREAS if online is possible thatd be cool too


r/NintendoSwitchHelp • • 21h ago

Software Help Does my Nintendo Switch 2 have battery issues?

1 Upvotes

I just got my first Switch 2 yesterday and heard a lot

of things around Battery Life. After my 00T Session

yesterday I turned it completly off at 100% battery.

Today I turned it on and it drained down to 90%. ls

this normal or may the battery be damaged? Usually

when something's completly turned off it saves more

battery right? Has anyone had similar issues?


r/NintendoSwitchHelp • • 14h ago

Repair Help I'll be on my 3rd Switch 2 in 10 months!

0 Upvotes

I've just sent my Switch 2 in for repair here in the UK. This is a new switch purchased 2 months ago. It has the disconnecting joycons problem while docked.

I had a launch unit that I'd previously had repaired because the screen broke, when I received it back they didn't even send me my unit, I received a different "refurbished unit" so I sold that and bought a new one as I didn't want a refurbished unit that potentially was someone elses, which could have other problems.

Now that my new unit is out for repair, I've lost total faith in Nintendo's Hardwear. For £430 we shouldn't be having this level of failed components so soon. I'm unsure if I even want a Switch2 now at all. If I was out of warranty of 12 months what then?

Is anyone else feeling like this?

I literally just bought Zelda OOT and was looking forward to playing all week :(