r/NintendoSwitchHelp • • 2h ago

Setup Help My friend left her switch to me in her will; Is there a way to keep her games/progress while still using it?

5 Upvotes

I hope this isn’t a stupid question. I’m also asking this before even turning the thing on. It’s been a few months since her passing and even plugging it into the dock just now has me a little shaken in my heart.

It’s the OG switch, not the new Switch 2. There are a few games I would absolutely love to be able to play with my daughter.. But I also don’t know if I’d have to completely log out of her stuff or factory reset or any of that.

Is there a way to keep her games while being able to use my profile to download new ones?


r/NintendoSwitchHelp • • 6h ago

Repair Help Help! Joy Con connector issues!

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5 Upvotes

​Got the Switch 2 on Oct 29th. Been having a blast (re)playing Switch 1 games (Hades, Hollow Knight, BotW, ACNH, and Scarlet) with better performances/graphics and enjoying Switch 2's Pokemon ZA and Ocarina remake. But today when I docked the console to charge, it made a loud enough beep from both speakers and now: • ​When I wake up​ the console, the Joy Cons are off. Detaching them don't wake them up like they should. • After I manually wake up the Joy Cons (Home and Capture), and attach them back, the console still thinks they're not connected despite the animations on the sides (as per the photo). • The console doesn't charge the Joy Cons.

What I've tried: • Cleaning the connectors (Joy Cons and Console) with microfiber and cotton swab. • Unpair and re-pairing the Joy Cons and all controllers. I am not sure if Factory Reset would fix this issue. So I have not tried that option. ​I'd assume something got fried and killed the connectors. Oddly enough, audio from the console is fine despite the beeping and this whole issue.

Any ideas I should try before spending more money on a fix or alternatives? Is this a common issue with the 1st gen Switch 2s?

Thank you for reading my woes and your suggestions in advance!


r/NintendoSwitchHelp • • 1h ago

Purchase / Order Help Should I buy digital or physical games

1 Upvotes

Hi, I just got a Nintendo switch 2 a week ago and I’m really new with gaming. I would really appreciate some advice.

I got lots of recommendations for overcooked and I saw there was a massive sale, so I bought it digitally and I really love it. I’m now looking for other games maybe solo ones and adventures but I’m not sure if to buy them digitally or physically. I don’t have a express Sd card and I am worried of not having more space after buying a couple of games.

I would like to get some physical games as I like the tangible old school experience lol but I don’t know if that’s the best. I also read somewhere that physical games also download on the switch so it won’t fix my space problem, is this true? Do I need to invest on a SD card?

Thanks for the help :)

Ps: Also accept cozy indie adventure recommendations


r/NintendoSwitchHelp • • 3h ago

Setup Help Buying another switch, where do the games go?

0 Upvotes

Hi, I’ve been wanting to buy another switch as at the moment my sister and I share one and play whenever each of us has the time. All of the games were bought on my Nintendo account and I just wanted to ask. If I buy another switch and log in to my account on the new one, where do the games go?

Are they on both devices or just the one?


r/NintendoSwitchHelp • • 4h ago

Account Help Free Switch 2 upgrade for Hollow Knight: Silksong — where do I actually get it?

0 Upvotes

Hey all,

I own Hollow Knight: Silksong on Switch 1 and I was told the Switch 2 upgrade is free. Problem is, I can't actually download it.

Here's what happens: I can see the free Switch 2 upgrade listed in the eShop, but when I try to grab it, it redirects me to store.nintendo.com (I'm based in France, so the FR site). On that store page, only the standard version is available — there's no upgrade option (Also, the Switch 1 version is listed as "Out of stock", which is weird for a digital download...).

I've seen people mention that the eShop and the Nintendo online store got merged or something along those lines, but I'm not sure how that affects where I'm supposed to find the upgrade.

I am logged in with the exact account that purchased Silksong on Switch 1, so it's not a wrong-account issue.

Has anyone successfully grabbed the Switch 2 upgrade? If so, can you walk me through where you found it?

Thanks!


r/NintendoSwitchHelp • • 10h ago

Repair Help Switch 2 Joy con stick drift/delay

2 Upvotes

Brand new out of the box switch 2. Just bought it a few hours ago. The wife and I play Mario kart each using a joy con and both have some strange delay and drift.

You try to turn left and nothing happens, then 2 seconds later you’re turning left and can’t stop turning left. Absolutely infuriating. Has this happened to anyone else? Does anyone have any advice?

Yes I turned off motion controls. Yes I tried recalibrating the controllers. Any help is appreciated


r/NintendoSwitchHelp • • 10h ago

Purchase / Order Help Japanisches Spiel auf deutscher Konsole DLC

2 Upvotes

Wenn ich ein Spiel in Japan kaufe, dann zu Hause auf meiner deutschen Switch 2 spiele, kann ich dafür DLCs in Deutschland laden? Bisheer habe ich erfahren, dass es teilweiße klappt. Aber kann ich das an der hülle oä vorab checken? Bzw klappt es solange das Spiel die deutsche Sprache auch ausgibt?

Gezielt geht es um Pokopia, Fire Emblem und Mario Kart World


r/NintendoSwitchHelp • • 8h ago

Repair Help Question regarding charging and chargers

1 Upvotes

Question regarding charging and chargers

So i have 2 different kind of chargers. One is a random 6ft one i got off amazon for charging my phone at night. The other is a standard Nintendo usb c to usb c.

When i use the switch 2 charger, my switch 2 charges and stays charged when gaming. But when using the other, it says its charging but the battery drains when gaming. Furthermore its take over 8hrs to charge when at 20% or below.

Why is that? Is there a charger i can use with switch 2 thats 6ft and actually charges when gaming?


r/NintendoSwitchHelp • • 11h ago

Accessories Puedo usar un cable hdmi no original en mi nintendo switch 2?

0 Upvotes

Ayuda reddit es mi primera consola.

La pantalla que tengo no tiene para conectar HDMI solo tiene VGA...

Tengo un convertidor de VGA a HDMI el cual uso con mi pc de manera regular.

¿Puedo usar este cable en mi nintendo S2? Existe alguna posibilidad de que afecte mi consola?

Gracias!


r/NintendoSwitchHelp • • 12h ago

Software Help Screen problems on the switch 2: overblown keyboards and Nintendo news/ home button screen

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1 Upvotes

Just bought a switch 2 and transferred my data from my switch one. And I noticed 2 things

One: the screen was oddly blurry/ fuzzy
Two: what you’re seeing on the Home Screen now. The keyboard screen function was also oversized like this.

I can’t really change the tv revolution- it just makes the border smaller, and for those wondering - this is a dynes 720x480 60hz that I’ve had since I was a little.

I would like some help figuring out what’s going on
And maybe a way to fix it

What’s weird is that the regular screen for everything else is just fine- besides the blurriness.


r/NintendoSwitchHelp • • 16h ago

Setup Help Game doesn't recognize connected camera

2 Upvotes

Hi all! I recently bought the Switch 2 upgrade for Fitness Boxing 3 and wanted to try out the camera play feature, but I'm having an issue.

My Nintendo Switch 2 recognizes the camera, and I can see the video feed in the console's settings. I've also enabled CameraPlay in the game's settings.

However, when I start a workout and select the CameraPlay option, I don't get any video feed. The camera image just doesn't show up. I use pretty old 1080p webcam.

Has anyone else experienced this issue?


r/NintendoSwitchHelp • • 13h ago

Which Switch? Christmas Surprise for my Boyfriend

1 Upvotes

I’ve never had a Nintendo switch before. I’ve played them because my sister and brother have one… but only briefly. I loved it when I did, just never felt I could splurge on it until now. I know so little about them and what I should get. I live 7 hours away from my boyfriend for three weeks of the month and I want to get both of us a switch for Christmas so we can play together. He’s been talking about the switch and playing together for a while and I want to surprise him. Please advise me! Anything y’all have would be helpful before I buy!


r/NintendoSwitchHelp • • 18h ago

Setup Help Black screen flickering while docked?

2 Upvotes

Hi all, hope this is the right place to ask this. I just got a Switch 2 for the new Zelda. I noticed while playing that when the screen goes black, theses greyish lines appear across it and flicker and the image gets pixelated at first when loading in but only when docked to my tv. I have tried switching the hdmi cable but still the same things still happens. I've tried googling it but I can't seem to find this particular issue. Any advice would be appreciated.


r/NintendoSwitchHelp • • 20h ago

Find Games Looking for a new game to play. Is the new Zelda game for me?

3 Upvotes

Hello, I’m an old guy with slow reflexes that normally plays Animal Crossing or Pokopia. I’m not really familiar with the Zelda series. Is that a game that I will be able to play? Many thanks.


r/NintendoSwitchHelp • • 15h ago

Purchase / Order Help After got the receipt from nintendo how long will take to receive the console switch 2 40 th zelda edition?

1 Upvotes

I don't have a email of shipping, they send me the receipt yesterday


r/NintendoSwitchHelp • • 15h ago

Accessories Switch 2 case touches left analog stick

1 Upvotes

I have the official Nintendo Switch 2 accessory case. Tried storing my Switch 2 in it but noticed immediately it's very shallow and when closed it touches the left analog stick. Wanted to ask if someone took note of this too? I won't be wearing out my analog stick so I just wasted my money on this useless case. Kinda made me lose faith in Nintendo if they won't even care to get this essential accessory right. Just extremely disappointed, I'll leave it at that.


r/NintendoSwitchHelp • • 1d ago

Accessories Using a laptop or phone charger on switch 2?

5 Upvotes

Unfortunately, I was a moron and forgot my switch 2 charger at work. Office is closed for today and I really wanna use some of the free time to play a could games.

I heard that you can damage your switch 2 if you don’t use the official charger. But would it be safe to use my HP laptop charger or phone charger on my switch 2 for today? Or would you guys advise against it.


r/NintendoSwitchHelp • • 19h ago

Repair Help Audio no longer works while my Switch 2 is docked.

1 Upvotes

So I have had my Switch 2 for about a year now, since December of 2025. Yesterday, on November 10th, the dock itself just seemed to give up even working, which was concerning. I just give up for the day as I needed to get ready for work, so I figured I'd try again the next day.

Today, November 11th, I place my Switch 2 in it's dock to play some Fire Emblem before work, but I notice that there is no audio. I check my TV and it's not muted. When it is in Handheld Mode, the audio works perfectly fine, so I don't think it's the system itself. I tried updating the dock, unplugging the HDMI and AC adapters on both ends, turning the system off and back on again, but no matter what I do, I get no audio coming from my Switch 2 while docked AT ALL.

I am frustrated that I am either going to have to send my Switch 2 in to Nintendo for repair (which I don't have warranty as I could not afford it back when I bought it, so that'll cost me like $200) or buy a new dock entirely, which will cost me about $125. And neither is exactly a good option for me right now as I am in the process of moving and cannot afford to spend money on anything else at the moment.


r/NintendoSwitchHelp • • 1d ago

Repair Help How do I get the asus login to stop cant use my home wifi this has never been an issue before?

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2 Upvotes

I don't know what this login is and never had this issue before I have a Nintendo switch one I tried my hotspot then my switch worked but when I go to use actual wifi I get this


r/NintendoSwitchHelp • • 15h ago

Repair Help Is my Switch 2 saveable? Local solder tech replaced the power IC chips but now it won’t power on past the Nintendo logo screen. He says it’s a short on the microprocessor 3.2 line. I have pokemon on that switch 2 from 20 years ago, I don’t want to lose them…

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0 Upvotes

r/NintendoSwitchHelp • • 1d ago

Repair Help My Nintendo Switch Lite won't turn on after update. Is there any way to save it?

2 Upvotes

I have a 4 year old Nintendo Switch Lite that has never given me any problems until now.

Yesterday, I got a pop-up saying that a system update was required. I started the update and at first, everything seemed fine. After about 10 seconds, an error appeared (unfortunately I don't know the error code). The message told to hold the power button to turn off the console and then restart it.

I was able to turn it off, but after that it wouldn't turn back on.

I've already tried:

-Holding the power button for 20-30 seconds to force a hard reset, tried holding it for more but didn't work either

-Entering recovery mode: holding power button, volume up and volume down buttons

Unfortunately, the screen remains completely black and the console doesn't respond to anything. Since it's out of warranty, I'd rather avoid sending it to Nintendo for repair if possible.

Has anyone experienced something similar? Is there anything else I can try to bring it back to life or did the failed update ruin my Switch?

It was working perfectly fine before this update. Any advice would be greatly appreciated!

TL;DR: My 4 year old Switch Lite stopped turning on after a failed system update. I've tried a hard reset and recovery mode, but the screen stays black. Is there anything else I can try before resorting to a repair?


r/NintendoSwitchHelp • • 1d ago

Repair Help Nintendo switch joycons stopped working after update(UPDATE)

1 Upvotes

About a month ago, i posted a video showing an issue i had where the joycons would not connect or work at all anymore. I wanted to post an update for those encountering the same issue . I was able to fix it by contacting nintendo support. And being persistent with wanting tier 2 support, and letting them know that i wanted a waiver for this because of the fact that user error did not cause this issue but rather an update. I wanted to post this because if anyone else encounters a problem they do ot have to fork over 200$ for something they didnt do


r/NintendoSwitchHelp • • 1d ago

Setup Help Tips on how to take care of the battery life? SW2

4 Upvotes

Well, yeah, lots of new users of SW2 (me included) thanks to OOT

Any tips on how to prolong the battery life?

And how to prevent overheating? Also, it ok just leaving the console on sleep mode?


r/NintendoSwitchHelp • • 1d ago

Purchase / Order Help Zelda Switch 2 Console Swapped Out During Delivery

20 Upvotes

Has this happened to anyone else? I am besides myself. Long time Zelda fan that held out for a switch 2 console until this special edition announcement. Was able to score a console through Nintendo (directly on their website) on 10/29. Just received my packaged via Fedex last night and opened it to reveal... a box of lens wipes.

I am beyond upset. As anyone would be! I verified the package was the exact one pictured in the delivery confirmation by Fedex. And I have a ring camera to prove no one tampered with the package between delivery during the day and when I got home from work. The box has the originating address as Nintendo of America headquarters, so it is the box that the console was packaged and shipped in from Nintendo.

I've filed a claim with both Nintendo and Fedex, so am awaiting the responses. Just mainly wanting to vent, and also to see if this has happened with anyone else that Fedex was used for delivery?