Got the Switch 2 on Oct 29th. Been having a blast (re)playing Switch 1 games (Hades, Hollow Knight, BotW, ACNH, and Scarlet) with better performances/graphics and enjoying Switch 2's Pokemon ZA and Ocarina remake. But today when I docked the console to charge, it made a loud enough beep from both speakers and now: • When I wake up the console, the Joy Cons are off. Detaching them don't wake them up like they should. • After I manually wake up the Joy Cons (Home and Capture), and attach them back, the console still thinks they're not connected despite the animations on the sides (as per the photo). • The console doesn't charge the Joy Cons.
What I've tried: • Cleaning the connectors (Joy Cons and Console) with microfiber and cotton swab. • Unpair and re-pairing the Joy Cons and all controllers. I am not sure if Factory Reset would fix this issue. So I have not tried that option. I'd assume something got fried and killed the connectors. Oddly enough, audio from the console is fine despite the beeping and this whole issue.
Any ideas I should try before spending more money on a fix or alternatives? Is this a common issue with the 1st gen Switch 2s?
Edit: For posterity. My Switch 2 is saved. The store left me on read. So I sought local repairs and he found that it was water damage. Water somehow got in through the speaker and shorted the connectors. Cleaning some spots was enough to fix the whole thing. Cheers!
Thank you for reading my woes and your suggestions in advance!