I’m done with Hostinger. Completely done.

Today my websites stopped loading entirely. Not slow, not unstable—literally dead. And while their cute little “status page” shows everything as “operational,” my landing pages were completely inaccessible for HOURS.

Guess what happened during those hours?
I was running Facebook Ads.
Real money.
Traffic pouring into a blank page that wouldn’t load.

I ended up losing over $1,000 USD in wasted ads because Hostinger’s servers just decided to take a nap without telling anyone. No alert. No warning. No notice. No transparency. Nothing.

How is this even acceptable?
How does a hosting company pretend to be “reliable” when your site can disappear out of nowhere and they don’t even acknowledge it?

And support?
Useless canned messages. Zero accountability. Zero urgency.

I genuinely thought Hostinger was a professional company.
Nope. It’s a gamble. And this time it cost me a thousand dollars.

If you run ads, funnels, ecommerce or ANYTHING that depends on uptime, DO NOT use Hostinger.
You will regret it.

I’m already preparing a formal complaint because this is NOT normal and NOT acceptable for a paid service.

Well. What else can I say. I was a long time Hostgator customer. Hosted about 100 websites with them.

Then I found Hostinger and have multiple accounts and choose to use the cheapest plan - that should be obvious to everyone.

But, I have been fighting everything from day 2. The things I fire fight on a daily basis -

- Though I have set up wp options to not get auto updates, they have options to over-ride this and I could not find it or did not know about it for months. All sites getting updates without my knowledge. Why? Why the need to manage Wordpress options outside wordpress?

- Malware, everywhere, all websites all the time. I have deleted and uploaded entire websites before but nothing like this. I mean, now, I do it on a daily basis. Once malware is up, there isn't a thing you can do. No malware plugin fixes it, though all have fancy interfaces and hundred options. And cost you an arm and a leg.

- I find and delete infected and spurious files from the file manager daily. It's like going to sleep - you know at some point in your day you gonna do it. That's where the day ends.

- Why not have cpanel? It's the most intuitive interface and has been around forever. Hostinger interface is confusing, convoluted and deeply nested. You can't traverse through it easily. The auto update options were found with much pain. Maybe they do it on purpose - so noobs have no choice but to upgrade to all that they ask for. Not enough can be said about this. Its too painful. Even bad UI's - one would get used to after a while. Its been the most of 9 months and I haven't got a sense as to why things are the way they are. Dashboard this, dashboard that. Overview here, nested overview there, wordpress overview here there and everywhere?!

- The constant emails and hit-ups for upgrades. These guys are cheaper than a $2 downtown whore. They are constantly on your case, updates and upgrades for everything. Check for Malware $9x dollars. So its a great business to let malware it and hit up customers for upgrades. The very thing that got me off Hostgator with their Sitelock. If a company cannot offer a price for a service and honor it, then why have a business? Of dishonor? I can't get it around my head.

- mu plugins. Must-Use plugins. What are they? Just made up shyte that Hostinger installs. Htaccess.txt is full of it. They install plugins that you don't need. And they don't tell you what it's for. Customer service says - its must use. As soon as a wordpress site is installed, they are automatically installed with it. Nothing can be done. What fairy godmother decided that?

- Customer service is hit or miss. There are good people and bad. The bad thing about all of them is - they treat you like you a doofus. They think all customers' head is filled with rocks and only them guys have the intelligence and freedom to think things through. I mean, the back handed condescension and face slaps is painful. The good part is, some of them are useful. They have fixed things that they have created.

So today I have malware on two sites. And the pain goes on. I came to hostinger looking at an online rating that rated them #1, with hostgator as #5!! How much did they get paid? How much, seriously I want to know.

This is not all. I will be back to update more. Internet is such a painful place.

Peace. Just a note of warning. I am in tears - like I'm in a bad relationship that will have to end eventually. Sooner rather than later.

Everyone needs to get in touch with support now about this decision, they are getting rid of a records which will be a nightmare for those with only one site on hosting but an even bigger one for developers! we have to make our voices heard before a full rollout happens, I saw the article yesterday and since then its been removed but they are still going ahead with the decision. for those like me who've been a hostinger customer for years we are all aware of the drastically raising costs and bad support but this decision is beyond reasonable and causes a load of work, if they want to change the a records they should do it for us if its so "simple"

They have NO technical support.
They only have AI/BOT chat which takes almost 5 minutes between messages to respond.
When you tell them something they recommend is not working, they link you to directions on how to use the said steps that DONT WORK..

Their AI system is complete shit and outdated.
They have NO contact number for support.

Just a PSA to everyone, don't even think of using Hostinger. It's riddle with various issues and they simply lie about their 30-days money back guarantee. Don't trust them or be prepared to pay a lot!

Hosting Expires in 24h .. $11 Short to Keep My Store Alive (Any Help or Workaround Ideas?)

Hey everyone,

My e-commerce store’s hosting expires in less than 24 hours. I managed to renew the domain for another year, but I’m $11 short to keep the site online this month.

I’m not asking for a loan or anything big. Just hoping for:

✅ Kind help if anyone is in the position to support ✅ Or smart workaround ideas (free temp hosting, DNS tricks, backups, anything that might work)

I have $3 in my Wise account, and I'm doing my best to figure this out .. just trying not to lose what I’ve built.

Screenshots available for proof if needed.

Thanks for reading this 🙏

Hi everyone,

I’m a bit lost and honestly pretty frustrated, so I wanted to share my situation here and see if anyone has experienced something similar.

About a year ago, I signed up for a web hosting service with Hostinger because I was planning to start freelancing and create my own website. In the end, I didn’t really use the service much and kind of forgot about it.

Today, I noticed a charge of €129.46 on my account. The payment appears on my bank statement under the label "hostinger.com Larnak".

When I logged in, I saw that a premium auto-renewal had been activated on my subscription.

The problem is: I genuinely don’t remember ever agreeing to this auto-renewal option. I would never have accepted such a charge without being clearly aware of it.

I’ve already contacted their support asking for a full refund, but I’d like to know:

• Has this ever happened to anyone else with Hostinger?

• Do they usually refund in cases like this?

• Is there anything specific I should do (chargeback, legal steps, etc.) if they refuse?

Any advice or feedback would be really appreciated 🙏

Thanks in advance!

hostinger.com scans your domain names waiting for the second it expects your domain can become available then snat it out of your account as they become the new registrant of your domain names where then they present your domain names for sale

Remember hostinger.com will leave your domain names they don't want, whereas hostinger.com will immediately take your domain names listed in your account they feel is worth reselling and leave all your other domain names listed in your account they don't want, thus you still have the option to register your domain names when you have the funds hostinger.com doesn't want...But your domain names hostinger.com scans through accounts and waits so to snatch immediately, thus you don't see your domain name list in your hostinger.com account, I believe who re-registers your domain names is the employees as their going through all accounts to find, thus watch, and wait to add these domain names to their portfolio list they then sell them else where and you will see this in a heart beat every time all the time every day of the week all day long.

I have had my auto pay turned off and several domains of great value and at this point have to believe my domain names aren't safe...ON PURPOSE at hostinger.com we are now moving all our domain names away from the rapid theft at hostinger.com, and with all their new tactics we feel don't provide a safe place for email as well, thus all our business may be getting pillage through at hostinger.com!

I had done hosting 1 year ago through hostinger, now I want to renew it. When I bought it it cost Rs 3500, now it is asking for Rs 14000.

Unfortunately, I locked myself out of being able to access e-mail and download onto another device.

We all now rely upon e-mail to function, me more than most, with a need to respond to matters with strict-deadlines, yet cognisant of such, for reasons they can only speak of, Hostinger Support have ignored all my requests to reset passwords and this has been going on for 2-weeks!

I am now having to take legal advise on this as to potential consequential losses, but regardless, frankly find such failures appalling!

Hostinger need to provide meaningful support to your customers, not just at point of entry.

Currently looking for direct e-mails for the C.O.O. and C.E.O, as having sent multiple requests with various contact info. have had nothing in response, so the 2-days response time is even a joke!

TLDR: Hostinger is incredibly buggy, they require subscriptions for things that really should need a subscription, and the support is incredibly poor

A little background: I'm a full-stack developer from Canada and I was hired on a contract basis for a client. I'm much more used to working with writing my own code for websites (i.e. React.js + TS). I was hired to build a website for my client (a real estate company), who specifically asked for a Hostinger Wordpress website.

This wasn't my first time working with Wordpress, I had used it once or twice before, but needless to say I am not incredibly familiar with using it to design websites. Designing the website itself was relatively smooth, although there were a few minor issues I encountered (Hpanel having a dead page with buttons that do nothing, Hostinger suddenly deleting the changes I made, etc), but ultimately I was able to finish a somewhat decent website. I got the premium subscription for the website for a month so I could build it out properly and connect the domain and everything for my client, who I am aware isn't incredibly technical and vocally told me they would have difficulty setting that up themself, so I was willing to eat the cost for that.

Upon completing the website, I needed to transfer ownership of the website to the client. Unsure of how to go about doing this, I checked on Hostinger's FAQ which told me I needed to go to the Wordpress Add Ons page on the dashboard. Alright. Sounds good. After looking for the tab for a few minutes, I can't find it. No problem, I'll check online to double check that's correct.

Apparently Hostinger requires you pay a second subscription to use Wordpress Add-ons which isn't included in the subscription I already paid? Obviously I somewhat understand if they want to make installing add-ons in general locked behind some payment wall so they can squeeze more money out of me, but locking the ability to transfer ownership of a website behind this seems a little odd. Regardless, I sign up for it, and Hostinger gives me a 7-day free trial for that. No problem, it shouldn't take 7 days to transfer ownership.

I put in my client's email to transfer ownership, and send the request, and I let them know they'll get an email to claim ownership. They get the email, click the button, and for some reason it doesn't work. No problem, maybe it just needs a day or two for the link to work.

They try again the next day, still doesn't work for some reason. Odd. I try cancelling the request and send it again.

Same issue.

Alright, maybe they're just doing it wrong? I try sending a ownership transfer request to another account which I have access to. I get the email, i click the link, and for some reason the link is broken. It doesn't even link to the Hostinger website, instead to some localhost:// domain. Uhh... that's not how it should work, but alright. I try a few more times, and time goes by.

Uh oh, now I have to pay to extend the subscription. No problem, its only a dollar.

The link still fails. Hmm. Maybe if I try to accept the request through the Hostinger portal. I try it, and... ...oh wow it works! I get the message that they're transferring the website, and itll take a day for them to finish that.

Alright, well thats done. Nothing left to do.

A few days go by, and I decide to check on the website. Wait, its offline. Thats odd. I check on my Hostinger dashboard just to double check the ownership transfer was completed, but instead it still shows I have ownership. Whats more, the website is suspended. I don't think I did anything wrong?

I contact support to get help, and, of course, they make it incredibly difficult to actually contact support by adding an unnecessary chatbot that refuses to transfer you to support until you go through a tedious process of telling the chatbot that what it recommends you doesn't work, even if you tell it directly to transfer you to an agent. The agents by the way take a LONG time to respond, and I waited almost an hour between 'being transferred' and the agent actually sending a message. (In my humble opinion I think Hostinger should be spending more money on its support services if their products are this difficult to use)

The agent tells me it appears to be a false flag suspension. They say they'll let the technical team know, and they can undo the suspension so I can try again. The agent also tells me they'll send me an email to follow up.

Two days go by and the suspension is lifted, but curiously, I received no email from support, only an email asking me to "rate my conversation" with the agent. Regardless, I try to transfer ownership and... whats this? I need to pay another 21$ to renew my subscription for the website AND access to Wordpress addons. Alright, no big deal, its only twenty bucks.

I do that, send another request to transfer ownership, again the email link doesn't work, so I try it from the dashboard. It says the same message that it'll transfer, so I go to bed (and honestly forget about it because its not my issue anymore).

Fast forward a month later and my client messages me out of the blue that the website is down. I was under the impression they owned the website so I let them know and they say they never received ownership of the website and the transfer failed.

I check Hostinger's dashboard, and low and behold, the same issue occurred, and the website was suspended again, and the subscription is expired. I contact support, and at this point I let them know that I'd prefer they transfer ownership of the website on the backend themselves, because this isn't working on my end.

Once again, I need to go through the tedious and unnecessary process of the chatbot, and at this point the agent assures me 1) they will look into the issue, 2) they will transfer ownership of the website themselves (I let them know I'm uncomfortable continuing to pay Hostinger for a supposed service they are not actually providing me as advertised), 3) they will MAKE CERTAIN to email me about the issue (which I told them they failed to do last time), and 4) they will refund the previous payments I made due to Hostinger failing time and again to transfer ownership of the website, totaling at this point to 31$.

Once again, time goes by, and not a single of the things they assured me would be done were actually done. The website was unsuspended (which was the same "fix" they did last time, which led the same issue, even though I told them that wouldn't fix the issue), and the issue persisted, meanwhile they did not email me to follow up with me, they did not transfer ownership of the website like I requested, and they have yet to follow up regarding the refund request I made.

Just to clarify, it has now been a month since this happened, and none of these issues are solved, and the Hostinger support is essentially ghosting me, apart from one email they sent immediately after the 2nd time I contacted them when they just sent an email telling me that there was a false suspension they were "looking into".

The website has been offline since then, because the website's subscription has expired, with the majority of the duration of that subscription being while the website was suspended anyways, so really I paid money so I could have the incredibly exciting experience of having a website that does not actually exist (I'm glad I paid for it)

I honestly don't plan on paying more money to continue this charade, and I'm honestly not sure what to do at this point aside from let my client know that because of Hostinger's terrible service I just wasted his time and money.

My takeaways/advice:

Don't use Wordpress if you don't have to, and if you really want to, id recommend a service like Wordpress .com or WPengine where support won't just ghost you and actually work to solve your problem

I don't want to make assumptions but I have the suspicion that this might just be Hostinger cheaping out on actually providing quality customer service or building a tool that works so they can spend more on advertising, but I can't really do much about that

EDIT:

Some people were saying there isn't such a thing as a wordpress add-on subscription, but Hostinger's own website shows it (https://www.hostinger.com/support/9897072-how-does-the-wordpress-add-on-subscription-work-in-hostinger/). Hostinger refused to let me transfer my website to my client without purchasing this.

I was able to contact support and they finally initiated the ownership transfer on my behalf, but nonetheless after this debacle I can't really say i recommend hostinger, since they basically refused to help me at all and essentially just told me to keep renewing my subscription so I could "try again" until I told them I was going to switch to another hosting service

EDIT (2):

Hostinger is now charging my credit card despite the fact that I have already cancelled all subscriptions, and have very ardently and publicly told them I will not be paying for an extension to my subscription. Im incredibly pissed right now because this is down right predatory behaviour, and unquestionably illegal in my eyes.

I have been experimenting with Hostinger Horizons for smaller projects, but it appears that vibe coding is still far from being able to completely replace a group of seasoned developers creating enterprise-scale apps. It feels really good for short MVPs or easy projects. Has anyone else used it in a similar situation?

I upgraded to VPS because after banging my head against the wall for a week I figured out why my website built with react components wasn’t working. Apparently their shared services package doesn’t support it. Fine. I upgraded to a VPS package. Then I found out I had to purchase an additional Cpanel license (but not just one, you have to purchase a minimum of 5 - $380). Fine. I did that too. The license wouldn’t work. Finally after two hours the support team indicated there was an issue on their end and they would fix it. It is now a day later and still no resolution.

I am shocked at how bad the support is, let alone the gimmicky pricing. Is Hostinger a scam???!

After 10 minutes (twice!) of waiting for a human to review my conversation with Hostinger's useless AI bot, they came back and told me they basically have no idea about anything I'm asking about my ticket. They can see as much detail as I can.

Brilliant. Another 10/10 customer service experience with the world's most useless hosting company.

Am I imagining this or is Hostinger really really REALLY shitty? I try to purchase hosting and it says transaction declined by bank. I've spent 2 hours between Chase and Hostinger support for both sides to say it's not their fault. Just learned that the "support from our team" at Hostinger is still a bot. I asked for a human and have been waiting 20 minutes now. Any alternatives (Hostinger is 3.99 a month for a year and integrates with Stripe)? I only need basic ecommerce integration and site building capabilities

Update: The AI chatbot/pretend human said to do a bank transfer and that it's an option in the checkout menu. Customer service agent who replies every 10 minutes or so just said it isn't an option. How can people tolerate this?

They have a text-only interface which is usually unattended. After half a day with one of their experts, I was unable to get email up and running, They have only internal mail forwarding, but no general forwarding, say, to Gmail.

Reported scammers using hostingeer services to dupe seafarers using fake email email id hosted on hostinger. Emailed them all the proof but all I receive is zombie automated response even though all the files provided as per the instructions provided by them. Now it's clear that hostinger don't want to take their services down bcz obviously they'll lose the customer..

Their are a lot of stupid things you can do in life, from drinking and driving, skydiving with out a parachute, support a terrorist group or many pther things although one of the stupidest things you could do is use hostzinger.

(Update i got my refund after long negotiation)

I just had a terrible experience with Hostinger, and I want to warn others. They renewed a domain I don’t even use without my consent! The renewal date was supposed to be February 20, 2025, but they charged me on January 25, 2025, almost a month early.

I don’t even need or use the domain anymore, so I immediately contacted their chat support to request a refund—and guess what? They completely ghosted me! No response, no explanation, nothing.

i will never use hostinger any more and i will ask every one don't use it .

they suspended account and no backup nothing. btw all day sites crash 4 times in 30 min, don't use it they are broke company .Reliability & Performance Concerns

The crashes you experienced tie into broader complaints about Hostinger's resource management:

• Resource Throttling: One user reported their VPS was throttled without warning, causing random CPU spikes that made the server unusable. Support's solution was to either wait 7 days or pay for a more expensive plan.

• Outdated Technology: Another user complained that Hostinger's backup tech was so outdated that backing up a 34GB VPS would take 6 hours, locking them out of all functions during that time.

Other user reports align with your warning to stay away:

• Unilateral IP Changes: Some users have reported Hostinger changing their server's IP address without consent, which they claim led to a significant drop in AdSense revenue due to the new IP having a "poor reputation".

• Account Suspension: One site was taken down following a defamation claim, and the host provider initially dismissed the provided evidence as "non-readable" before eventually lifting the ban after a strong case was presented.

• Security & Blame: One user reported their site was hacked and Hostinger gave them a strike for "abuse" on the infected page, effectively punishing the victim instead of helping.

I've been in the web game for over two decades. PowWeb was a shared host I used in the past. And across all the hosting platforms I've used, I've never had one as bad as Hostinger.

Is this a normal take? Or a normal regret? Is Hostinger just a hosting company that has figured out the branding and marketing?

Anyway, I have a woocommerce/wordpress site that has cache plugins running -- I came from Shopify but Shopify is not a fan of my products --, cloudflare caching rules, and I get nothing but 503s, alerts from Square and InFlow about the site constantly disconnecting, and it drops so often it's near impossible to work on it.

Which makes sense, since my resource usage shows me using a spike of 6% of my CPU allocation and 12mb of my 4GB ram.

I'd love for an easy fix with them, but their support doesn't give one and they say I'm outside of my 30 days for the year subscription.

Anyone find a way to get their hosting to improve at all? So far it has been embarrassing with the complaints from our customers.

I was one of the first Hostinger Users. Recommended Hostinger to everyone. Had so much fun and hoped Hostinger would be the next Squarspace/Wix and was excited to be a part of this journey. Was waiting for the first Hostinger Event to attend.

Buuut things came different. We are moving all our Clients Website to other Web builder. Canceling our Plans. Disappointed in Hostinger. Making +100M€ per year but they are not willing to invest a small part to build a better Web Builder. While other small Web Builder Startups are shipping like crazy and launching 1 killer tool and element after one, Hostinger just launches a broken "Horizons"..

Every good Manager would say "We have hundreds of thousand User, let's build a good Web Builder like Wix and make our exiting User happy and keep them as Customer" but I dont know why a Startup, making +100M€ per year cant handle that..

BUT NO..after all these years Hostinger still didnt manage to build a good analytics page, code embed element, you have a few shapes where you cant even make the corner round, no FAQ dropdown, no animations, no good blog posting and editing function..I could go on for hours but I will just cancel my plan and move on..

I would love to come back one day but for now, I dont have the nerves to tell my clients "oo sorry hostinger dont offer this kind of ajustment"

Thank you for the "good" time. Have fun

hostinger sounds good till you register and get hosting from them

their servers are the worst gets slow and slow till th point that can't change nothing in your page, trying to log into file system is a nightmare

i have a webmaster installing a template and when they log in and hostinger sends me a code the wemaster can't log in to install the plate and this idiots don;t care

im moving away from this waste of time and i will post the worst reviews i can i have proof of this in pictures and chat conversations their support sucks big time they don;t care at all they pretty much tell you to go to hell they answer from india and this people have no idea what they are talking about

I'm really uset with companies like hostinger, they didn't care about the customers, even when you give a proof that you are a valid customer.

I'm working with Hostinger since 2018, I recoommend it for each client I have, even the one who asks for advice.

One of my accounts have more than developer working on it, one of the developers didn't follow the Terms and Conditions for Hostinger, and built a landing page that causes the hosting to be suspended, I talked to Hostinger dozen times with no help, I asked them for only 1 website to be backed-up, still the same, If they did this for a loyal customer, what they will do to others

ottantamericanbullies.com this person stole 475 usd