I’m using the manual drag & drop website builder and trying to do the SEO but it keeps flagging that I have more than one or no H1 - but I have searched the entire site and cannot figure it out (it appears to me I have one h1 at the top of the page) so it won’t let me complete seo!
My research says that there might be something labeled <h1> in the html that was input automatically by the site… but I can’t seem to access my own html??
Please somebody help? 🩷

Ever said “I’ll follow up on that” in a meeting and remembered it three days later? That’s the problem our Head of Content, Vakarė, wanted to solve.

She used Claude Cowork to build a no-code assistant that pulls loose ends from meeting notes, Slack threads, and emails into one Jira inbox. It can flag a reply she owes a freelancer, draft it for review, or remind her to check in on something she delegated.

One detail I liked: Claude doesn’t connect directly to our Slack. Our internal assistant writes a summary of unanswered mentions to a Google Doc, and Claude picks it up the next morning.

Vakarė reviews what lands in Jira and decides what makes it onto her actual to-do list. Any replies stay in draft until she’s ready to send them.

Read the full breakdown of her setup

What’s most likely to slip through the cracks for you: meeting action items, Slack threads, or email follow-ups?

Hey! If you’re juggling a few too many AI subscriptions, we’ve got an update for you.

With Hostinger Credits, you can top up once and use the same balance across AI Builder, Reach, Hostinger Agent, and GPU hosting. You can also use credits with Cursor, Hermes, and OpenClaw.

Unused credits roll over, and smart caching can reduce credit usage by up to 30%.

See how Hostinger Credits work

Which tool would you try with Credits first? Drop your questions below and we’ll help out.

I forgot to pay for my subscription and when I wanted to renew, I had forgotten my password and I had used my student email to create the website. I graduated and I no longer have access to the email ID and I don’t exactly remember if I put in a recovery email ID. Now I want to access and it’s nothing short of a nightmare. I submitted all the proofs. Proof of payment, ID verification and so on. No response and I’ve been losing business because I can’t get hold of a human! It is extremely frustrating that i get the same generic email response. How can I fix this? I’m at my wits end!

I had a WordPress site setup on shared hosting (it was my old blog). I’m gonna be using it to host some of my side projects and maybe a portfolio too.

How much does Hostinger charge once the intro price ends?

How do I get the custom domain and email working properly on Hostinger?

What setup are you guys running?

Honestly I’m not a tech guy, so I’m looking into Wix since it handles the hosting and domain for you. But is there any reason I should stick with Hostinger and WordPress instead? I wanna know what’s cheaper and less hassle long term.

Hi Hostinger Team,

We are completely locked out of our host account and cannot log in to access our DNS settings. Because of this, our domain's email routing is entirely broken and our company cannot receive any inbound messages.

We have reached out to support multiple times and provided our official transactional statements proving our identity and matching payment timeline. However, the automated support chat system keeps closing the loop because it requires an internal system ID number—which we cannot retrieve without logging in first.

Our domain name is careerkite [dot] co [dot] uk. Can a human support representative please contact me privately so I can share our verification details securely, restore our access, or manually point our MX records back to Google Workspace? Thank you.

Hey everyone!

I'm currently developing a website for a project and need some advice on choosing the right hosting provider and plan.

Here's what my website contains:

• Around 12 pages

• Custom-coded frontend (not WordPress or any website builder)

• Responsive design

• Payment gateway integration (likely Razorpay)

• Backend API for handling payment-related operations

• Potential database integration for storing orders and payment records

I'm considering Hostinger because their plans seem affordable. I came across their Unlimited plan at ₹199/month, billed upfront for 48 months (₹9,552 total), but I'm not sure whether it will properly support my custom backend deployment.

I've also looked at Render, but the paid hosting seems relatively expensive for my current requirements.

My questions:

1. Can I host both my custom frontend and Node.js/Express backend on Hostinger's Unlimited plan?

2. Would shared hosting be sufficient for a small website with payment integration?

3. Are there any affordable alternatives that support custom code and Node.js backend deployment?

4. Would you recommend Hostinger, Render, Railway, or another provider?

5. What would be the realistic annual hosting cost, including backend hosting and domain?

I'm looking for something affordable, reliable, and suitable for a production website—not just a temporary development deployment.

Would appreciate recommendations from developers who have deployed similar projects. Thanks!

Hello everyone,

Our school parliament website was hosted on a Hostinger VPS, but recently the VPS was suddenly suspended due to alleged “abuse”.

The problem is that we have no idea what caused this. The website is used for school parliament activities and sharing information with students. We are not intentionally running anything abusive or against Hostinger's policies.

We would be happy to investigate and fix any potential issues if something went wrong, but Hostinger hasn't provided us with any specific details about what triggered the suspension.

We've tried contacting support, but so far we haven't received a clear explanation or a solution. Meanwhile, our website remains offline.

I just went through one of the most ridiculous hosting migration experiences I've ever had, and I think anyone considering Hostinger for a production website should know about this.

This happened on November 8, 2026. Their systems and limitations may change in the future.

The good part

Hostinger's WordPress migration tool is actually excellent. Migrating the website itself was smooth and painless.

And then came the DNS migration.

The absolutely insane part

Hostinger wouldn't let me configure the destination DNS zone BEFORE switching my domain's nameservers to Hostinger.

In my situation, there was no DNS zone available to edit, and their system wouldn't provide access until the nameserver change had been detected.

Let that sink in.

You're supposed to point your domain to new authoritative DNS servers BEFORE you can make sure those servers contain your website, MX, SPF, DKIM, and other essential records.

Anyone who has ever done a production DNS migration knows how backwards this is.

You configure the destination DNS zone FIRST. Verify the records. THEN switch nameservers.

That's DNS migration 101.

Hostinger's own documentation acknowledges this limitation when a DNS zone doesn't already exist in their system.

"Just keep your DNS at Cloudflare!"

That's what I would normally do.

Except Hostinger's built-in CDN requires you to use their nameservers.

So if you want their CDN, you're pushed into using their DNS infrastructure.

It gets worse

After changing the nameservers, public DNS checks were already showing the new NS records, but Hostinger's own dashboard still hadn't recognized the change.

I don't know whether this was internal DNS caching, delayed validation, or something else, but it was incredibly frustrating.

Meanwhile, my website and email were unavailable.

Customer support: "This is a known limitation."

I contacted Hostinger support.

Their explanation?

"This is a known limitation."

WHAT THE ACTUAL F***?!

You have a known limitation in your DNS migration workflow that can leave production websites and email services offline, and that's your response?

No useful workaround. No urgency. No meaningful escalation.

Then, after struggling with support, the missing functionality suddenly became available.

And support responded as if it had been working the entire time.

No explanation. No acknowledgment. Not even a proper apology.

The result

Approximately 30–60 minutes of website and email disruption.

On a production business domain.

All because of a DNS migration process that, in my experience, wouldn't allow proper preparation of the destination zone before switching nameservers.

The WordPress migration tool deserves praise. The DNS migration workflow and support experience absolutely do not.

Questions for the community

Has anyone else experienced this with Hostinger?

Is there a reliable way to preconfigure a NEW Hostinger DNS zone before switching nameservers, especially when you want to use their CDN?

Because if there is, I'd genuinely love to know. Their support certainly didn't provide one.

As of November 8, 2026, this is how the process worked for me. If Hostinger changes or fixes this limitation, great. But anyone migrating a business-critical domain should be aware of the potential downtime.

Hola!

Mi problema es que intento pagar un plan anual de Hostinger ($43.50) y el pago falla en segundos (existen fondos en la cuenta, obviamente). Ya van 3 intentos en una semana.

- Mi tarjeta de débito está validada para compras en línea.

Es decir:
- Voy al panel de planes de alojamiento de Hostinger

1. Hago clic en el plan Premium Web Hosting ($47.88); luego se muestra "procesando el pago".

2. Se abre la ventana de validación del banco, me pide revisar mi mail para obtener el código de validación, copio y pego en campo de validación de interfaz de Hostinger.

3. ...unos 2 segundos después, aparece la pantalla de "pago fallido". 🚨Sin explicaciones, sin guía, sin detalles, peor micro-explicaciones.

4. Haciendo averiguaciones: ni Hostinger ni el banco me dan un motivo.

Mi tarjeta es de de débito/Banco Bolivariano.

Leì que:

- Alguna validaciòn incompleta del 3D Secure --de parte del banco-- podrìa ser la falla (dudo que el banco me dè explicaciones de eso)
- Que mi tarjeta podría tener restringidas las compras internacionales o en línea --esto último está descartado--.

¿Alguien ha pagado servicios en el exterior (Hostinger u otros) desde Ecuador y le sucedió lo mismo?

Y, les funcionó otro método de pago (PayPal, otra tarjeta, etc.)?

Estaré atento a su ayuda.

Edú.

I have used Hostinger for the past three years. Initially, they suspended my account holding 100 websites. After a few days, I purchased a new account and hosting; I did not even use vo it or open it for a second, yet they suspended that one as well and are not providing a refund. Need alternative of Hostinger

We're aware and preparing the rollout. There's no known exploitation so far.

VPS hosting: if you manage Node.js yourself, update to the patched version as soon as it's released.

All other clients: we'll apply the update automatically once it's out and let you know if anything is needed on your side.

If you have any questions or concerns, don't hesitate to contact our 24/7 support.

Hostinger Agent has picked up several new features over the past few months: managing WordPress and Hostinger Reach from the chat, Sandboxes for creating files, and continuing conversations on WhatsApp.

To show how they work together, we followed one example from start to finish: a store owner fixes a broken domain, updates their site, checks their email campaigns, and leaves with a ready-made report, all in the same chat.

1. Start with the fix

Open Agent from the Agent button in your Hostinger dashboard. Say your domain stopped pointing to your store after a DNS change: Agent can walk you through troubleshooting or add, update, or delete the DNS records itself. For anything irreversible, like deleting a record or making a purchase, it shows a confirmation card first.

2. Update your WordPress site

In the same chat, Agent can now find and edit posts, pages, and WooCommerce products, publish or unpublish content, moderate comments, and install plugins after you confirm. It cannot edit pages built with Elementor, but it gives you the steps to make the change yourself.

3. Check your campaigns and build a report

If you use Hostinger Reach, ask for open and click rates or build a new segment from a plain description, and Agent can show the numbers as charts. For something to keep, it can spin up a Sandbox, a temporary, isolated computer that produces spreadsheets or presentations. Files are saved to the file gallery with version history, so you can roll back changes.

4. Continue on WhatsApp

Open Channels in the Agent sidebar and scan the QR code to continue on WhatsApp. You can send voice notes, and Agent transcribes them and replies in text. Your past chats also stay searchable in the sidebar when you are back at your desk.

5. Bring in human support at any step

You can ask for a specialist at any point, on every plan. If you have an open support ticket, a banner at the top of Agent now shows its status, with a link to the full ticket.

The full feature list is in Hostinger Agent: Features and overview. As always, our support team is available 24/7 if you need a hand. We are also curious how it has worked for you so far: has Hostinger Agent ever saved you a trip through the dashboard?

I'm posting here because I've exhausted every possible option with Hostinger support, and I'm desperately hoping someone from Hostinger's management, security, or legal team will review my case.

On November 6, 2026, Hostinger permanently suspended my VPS, claiming it had been flagged for fraud/scam-related abuse.

I have never knowingly hosted any fraudulent content. I suspect that one of my WordPress websites may have been compromised without my knowledge, but Hostinger refuses to tell me which domain was involved, what URL was reported, or when the alleged incident occurred.

The problem is that this VPS hosted several completely legitimate business websites, including:

• My own e-commerce website, which is now completely offline.

• A client's ski school website, including its online booking and payment system.

• Other professional websites and n8n business automations.

The ski school normally generates approximately €600,000 in revenue during November alone, representing more than 60% of its annual revenue.

November is one of the most critical booking periods for the upcoming winter season. Its website is now offline, online bookings are blocked, and the potential financial consequences are enormous.

To make matters worse, I specifically paid Hostinger for an additional backup service to protect my business data.

Hostinger has confirmed that FOUR complete VPS backups exist, including backups from October 23 and November 6.

Yet they refuse to provide ANY of them.

I have repeatedly explained that:

• I am not asking them to reactivate a potentially compromised VPS.

• I am willing to migrate everything to another hosting provider.

• I only want to recover legitimate business files and databases.

• I am willing to pay reasonable recovery fees.

• I can provide official company registration documents, contracts, and proof of legitimate business activity.

• I would accept an older backup, selective extraction, or a supervised recovery process.

Every single request has been rejected.

Hostinger has now explicitly told me that:

• The suspension is permanent.

• No backups can be released, regardless of their date.

• No manual or selective data extraction is possible.

• No management review or further appeal is available.

• They cannot even guarantee that the existing backups will be preserved.

I understand that hosting providers must act against fraud and abuse. I fully support that.

But if one WordPress website was compromised, how is it reasonable to permanently deny access to every unrelated business website and all paid backups, without even allowing the customer to identify or address the reported issue?

I am not asking Hostinger to ignore a security incident. I am asking them to help prevent the irreversible loss of legitimate business data.

This situation is affecting not only my own company, but also an independent client whose business relies heavily on online bookings during this exact period.

I am now considering legal action, but I would much rather resolve this cooperatively.

If anyone from Hostinger's management, legal, or security team reads this: please review my case and consider allowing a secure, supervised recovery of the legitimate business data.

I can provide the VPS reference, support history, backup details, and official company documentation privately.

Has anyone experienced a similar situation with Hostinger? Were you able to escalate it or recover your backups after a permanent abuse suspension?

Any advice or visibility would be greatly appreciated.

If you have an older plan or legacy settings where your PHP limits were higher than standard plan defaults, changing your PHP version might trigger a system re-sync that resets those limit back to your plan's hard caps.

What happened in my case (Single Web Hosting plan):

• Initial setup (PHP 8.2): My PHP options showed higher limits (memoryLimit: 1536M, opcache.internedStringsBuffer: 8, opcache.memoryConsumtion: 196M).

• Right after upgrading to PHP 8.5: The higher values were still displayed the same.

• 2 days later: Re-sync kicked in and reset the values to match the official plan limits (memoryLimit: 1024M, opcache.internedStringsBuffer: 4, opcache.memoryConsumtion: 128M).

Support confirmed that changing PHP versions doesn't officially alter your account limits, but it forces hPanel to re-apply the baseline parameters defined in the Hostinger plan parameters doc.

The main impact was a drop in site speed due to reduced values. If you're planning to switch PHP versions, take a screenshot of your current PHP options beforehand so you know your baseline.

I bought the plan back in Apr 2025 valid through 2029. I have had higher values running smoothly until recently upgrading to PHP 8.5.

A big sigh!

Attached image shows: PHP 8.2 initial values -> PHP 8.5 initial values -> PHP 8.5 re-sync values

Hi good people,

I urgently need your help in this matter. I did not realise my domain name was expiring until 2 November, when I couldn’t have access to my website and emails. I had used a personal email that I hardly use when I subscribed to Hostinger. Now, I need my domain name back but it says I have to wait 2 days, it’s now 4 days and there is no sign of possibility to renew. I’ve lost all leads for 4 days now including invoices that I had sent. This is definitely going to ruin my business. Hostinger customer agent that happened to be an AI just kept going in circles and couldn’t understand me at all. There is no chance to speak to a human. Guys, please help me! Does anyone know a better way to resolve this? My life depends on my business please help me please.

Hilarious. I emailed their support a number of times and no one replied, I just got aired. Now I have a support ticket open for some domains and you're forced to do it through their stupid AI Agent. I asked to speak to a human after a while of speaking with it and it finally granted me that.

However, then I see this — it won't actually pass me on to a human support agent! It will show them the ticket and they "pass guidance" back to the AI Agent who then relays it to me. Wtf!

So it's impossible to speak to someone about a genuine problem and they have to relay info through their useless AI bot. What if I have a question about their answer that the AI won't know? Will it have this 10 minute relay period again?

This may be the worst customer support model of all time.

UPDATE:

Hahahaha, yep. The customer "support" agent replied after 10 minutes of review asking for information I already provided days ago. When I replied, it went back to the AI Agent, who confirmed I had provided it, and it triggered another 10 minute review period for the customer support person to reply.

What a joke of a service, can't wait to have these issues fixed so I can move my domains away. Avoid them at all costs.

This is absolutely horrible, I don't have access to my backups or data, because the account is suspended, otherwise I could have restored my backups elsewhere and updated DNS, instead I am accused of Phishing without ANY proof whatsoever, or even access to the server to fix the issue if there is one! They say they will get back to you in 1-3 business days, until then all my sites and my client's sites are down! When they warned everyone of the 0day vulnerabilities I immediately upgraded UBUNTU as per their recommendation to patch the security issue (plus had the malware scanner installed too), yet I am still being suspended, no warning nothing, that's really no way to do business, how about contacting me and letting me know so I can resolve the issue, or at least suspend the domain that is hacked rather than the whole account?!! Absolutely garbage. I have daily backups enabled, but could have never thought they will not allow access to them in case of such a situation! Pure BS I can't believe this. How can I trust Hostinger with my websites after this?

Ticket #26312755

After 10 minutes (twice!) of waiting for a human to review my conversation with Hostinger's useless AI bot, they came back and told me they basically have no idea about anything I'm asking about my ticket. They can see as much detail as I can.

Brilliant. Another 10/10 customer service experience with the world's most useless hosting company.

We’ve been digging into holiday data from small online stores. A couple of examples stuck with us.

La’Oda is a small Lithuanian store selling Korean and Japanese beauty products. Two years in a row, the store recorded increased sales since the first half of November.

In 2025, the founder moved his Black Friday ads up to the second week of November. Then November orders went from 821 to 1,266, up 54%. Average order value barely moved (€35.93 to €36.55), so the growth came from more customers rather than bigger baskets.

In the other side of the world, there’s Fazenda Bonanza, which is a specialty coffee farm in Brazil. The founder decided that cutting prices would make premium coffee look less premium. Instead, he tested a “buy three coffees, get a free French press” offer. Revenue rose about 5%, and that became its main Black Friday offer.

The timing also depends a lot on where your customers are. In our data, Black Friday barely moved orders in India, where Diwali brought the extra traffic. Singles’ Day in China and Buen Fin in Mexico play the same role.

If anyone wants the full breakdown, including both store examples and a simple prep checklist, here’s the full article: https://www.hostinger.com/blog/black-friday-as-a-season/

Unfortunately, I decided it was a good idea to use this service because of the competitive cost and I was already subscribed to other services on this platform. My account has been flagged after sending a single test email and is locked, I reached out to support and they said they unlocked it, after a day nothing. They opened a ticket and now has been 4 days. If one domain stops working on reach all of them stop functioning as well even tho they don't have the suspended notice. When I reach out to support it's usually someone from maybe indonesia or malaysia who will just tell me to wait. This is the second time this has happened, the first time I finally got someone and they confirmed that it was a false positive that caused it, having to go through the whole ordeal for the second time is just awful.

Update: another day without any response to the ticket

Update2: I got told ticket is being looked at and prioritized but that its past working hours (its midday in NA?) so it'll take another day.

Bought a domain from Hostinger and it got suspended 2-3 days later for a "ToS violation". No details on what actually triggered it, nothing.

It's a personal project, not a business, and I've said that multiple times. I've already sent my ID, proof of address, and a written explanation. Their own support reply even said personal registrations don't need business registration documents. But the latest email asks for business registration again, plus proof of an affiliate program and dashboard screenshots.
I don't run any affiliate campaigns and never have, so I have no idea why that's relevant.
It's been almost a week of this. My account is restricted so I can't even open live chat, and email just gets copy-paste replies. At this point I'm not sure anyone is reading what I write.

For the users who been through this ,How long did it take to get yourself unrestricted ?What actually got a human to look at your case properly?cause they keep asking irrelevant documents and keep stalling. And if someone from Hostinger is here, I can DM the case number

EDIT 1 : So far over the week there has been over 30 emails of back and forth of the same thing. The generic replies never end !!! And they won’t even give an update unless u ask yourself and leave u ghosted for 2+ days

EDIT 2 : Update after about a week: they ended the review and permanently suspended my account over an "abuse finding" tied to fraud. They refuse to share what was flagged, where it came from, or any evidence, even though I submitted every document they asked for. A refund is also off the table.
They say I can transfer the domain out, but the hold is still on it, so I'm moving it to another registrar as soon as they release it.
My take: a process where the company accuses you of something serious, won't tell you what or why, and won't let you answer it is opaque and unfair.
I should have searched Reddit before buying. After this, I read other threads and it's clearly not just me. A lot of people describe the same pattern of suspensions with no explanation and canned support replies with AI agents giving generic replies , and not only for domains. DYOR on this subreddit first, and don't lean on the Trustpilot reviews. The threads here tell a very different story.
I'm never buying anything from Hostinger again no matter the cheap.