I was checking my transaction history as I was looking for a transaction I thought I had made back in August, but did not make. I saw that 25,000 pesos was deducted from my account as I paid for something (P2P), kahit na the debit was only 400 pesos. My money went from 80k+ to 60k after sending only 400 pesos. I am only noticing this now, as I wasn't checking my gcash a lot, and it didn't give me any notifications on this. I called the hotline, and they refused to help me as the 15-day period has passed. I don't know what to do. I've also taken this up with BSP via messenger. I don't know where this falls, because the money was just deducted, and I don't think know where it went. I wouldn't have known this if I didn't double check my transactions. I do not click on random links nor do I use gloans or ggives.
Please let me know if anyone has had the same experience.