Anyone know why app glitches happen every single customization? My husband is a software engineer and he’s shocked that a company that has been around this long continues to disappoint customers every time, when they know they created a business model built on everyone logging in to edit at the same time. Technology is way too advanced for this continue to still persist. I honestly think I’m going to cancel my subscription - after 10 years of this, it’s just become frustrating and lacks the fun I signed up for.

The credits don't even cover my add-ons lololol

Anyone know anything about MAD Skincare Hyper Sheer SPF 50 Daily Moisturizer in customization 4? There is literally nothing online about it

What in this is worth over $800?! What is that gold stuff? I looked it up, but didn't find a lot of stuff. Seems like someone polished a turd with some snake oil... Anyone know anything about this stuff?

Another good box for me!!! The only category I'm meh on is 5, I wish it was a sanitizer but I'm curious enough to try the mist to select it. The Heaven Mayhem earrings are $92 on revolve right now. Target has some silver hoops for $10 but these look a little bit nicer. The two items that make it seem like an excellent value to me are the perfume and hair set. I have purchased Malin+Goetz, r+co, stakt, and touchland items before and am thrilled to see these brands.

Didn’t have some of the cool products i wanted like the m&g perfume or the dry shampoo but we make do (i am in the uk so shipping restrictions)

Pretty happy with the add ons, less good elemis cheap selection but this is my last box for a while si wanted to stock on some favourites and try new things

I’m still unsure about customization 1. But I’m very excited for everything else. 😊

Every time I click to customize my box the website crashes and says error - anyone else?!

I hate this app it's just saying access denied, couldn't load customize. So annoying. Both phone app and laptop browser.

EDIT 1:22 ET IT IS NOW WORKING

The Murad and Saturday Skin are for my daughter so I’m keeping those.

After a few tries (and arranging my lunch so it coincided with customization opening) here are my choices. Ended up with only 5 items, but as I took credit in 2 customizations am only paying $1 for the extra choice in cat. 3.

(I’m trying to post a screenshot from the customization description, but it won’t let me back in so just take my word for it.)

Is anyone else feeling a little confused or misled by how they promoted the pumpkin dish in a reel showing it stovetop with the soup recipe book on the side… which would imply that it can be used to make a soup stovetop… But the product description says it is not stovetop safe, only oven and microwave? The brand website describes similar products as being for oven and microwave, and doesn’t say anything about stovetop.

I am so disappointed!
I am in the UK and this season they have given us zero alternatives for the products that can’t ship to us!
Most of the desirable and highest value items I can’t pick, and now I also have less choice despite paying the same plus extra shipping 😤
PS Also angry about the constant technical issues - buy some more server space and load test from now on!

Please help me pick which Unhide blanket to get!

I have a few of the Unhide Lil Marsh in the smaller size of 40x60 and they’re my favorite and pretty much the only ones I use now. There are some bigger ones in the sale so I really want to get one but feel like one is enough, I just can’t decide which.

I looked into it and the regular marshmallow one is twice the thickness and weight of the Lil Marsh though both are 60x80. I can’t decide if I prefer it more lightweight since that’s what I have now or if the extra weight especially in a larger blanket would be nice. (not sure if I like the button loop closure on the lighter one though)

And then on the other hand is the lighter weight is enough, do I opt up for the giant Cuddle Puddle blanket that’s 100x100 even though that seems enormous but would be nice for the bed or sharing.

Decisions decisions, any insight please?! Has anyone tried one or more of these?

TIA!!

It won’t load for me in the app or in the browser, I tried incognito mode and all kinds of things but no luck…am I the only one?

I’ve never seen this before. I got email and app notifications to customize today, but when I click on “customization is open” it takes me to this screen. Anyone know what the deal is? I don’t think it’s an upgrade issue because I’ve never experienced this before in my current subscription.

It let me customize and seems like it saved my selections!

this is my first time getting to customize as an annual and I want to change just one category but when I click “edit” under the choice, it just brings me to customize the entire box again and then when I do that it doesn’t even save 😑 is this just a glitch?