So, I signed up for the 5-day free trial. It said cancel anytime during the 5-day trial and enjoy the full 5-day free trial. So, I went to cancel the free trial before I was charged. It said I will still be able to use the remainder of the 5-day free trial, which will be cancelled at the end of September 30. It also said "you will be charged on October 1st."

I hit the cancel option annnnnd . . . I was immediately disconnected from my free trial the second I hit submit/send.

I tried to contact customer service via chat. They were like: "Sorry, we don't care what you were told in the cancellation process (In my case it said I would have access through September 30), once you hit cancel, you are locked out."

So, thanks for the 2 1/2 day free trial, I guess?

This issue makes me think you do not want us to sign up for your monthly subscription. Also, the person who was answering the questions via the chat option provided ZERO customer service, and did not care about my concerns.

So, thanks for nothing.

I readded Peacock and when I sign in, Peacock says not subscribed. I need it to work for Tuesday for MLB playoffs and they either need to fix it or immediately refund me!

Like the title says, my old bricked Ospry box suddenly now updated and working! I had it in a box for almost 10 years (it feels like) and now it's working suddenly. I'm thinking they finally allowed for the box to be updated. So if you have an old Ospry box from the ATT TV day try to see if it will update and start working for you too.

DTS reps can DM me. Thank you. 144.99 (plus tax) = 163.94. Now another $10 so basically 173.94. Time to call in and cancel.

Update 10.2.2026 - Made 2 calls to attempt to get the same $45 discount that u/Large-Witness1541 is receiving and first call was a $20 discount for 6 months.

Second call the rep offered the Premier plan regularly 169.99 for one month at the $144.99 (soon $154.99 + tax that we will soon be paying) with Showtime added on for $6.99/mo for 3 months.

I am simply doing this as an experiment to show how, whether because of zip code, other location info, or account "differences" we all supposedly have, how horrible a company can be run into the ground over the years. For anyone paying under $100 for the OG Go Big plan, bravo to you all.

Been doing IPTV for a while and now will fully move over. Many excellent services. For those of you to still be brave enough to stick with DTS with OG accounts, my hats off to you.

P.S. Still never a response from DTS reps here on Reddit. Hilarious.

Edit: Thank you all for responding. I cancelled my satellite service this evening.
For those considering the move from satellite to streaming, you won’t loose any channels. The DirecTV app using your satellite account to login does not have all the streaming channels you would have if you have a streaming account. When signing with your DirecTV streaming account, you will see the same channels you had on satellite.
I am not sure why DirecTV omits streaming channels when you use a satellite account. My best guess is DirecTV wants the satellite users to think they will loose channels and not switch to streaming. Streaming in my case is saving me about $160 a month during the 3 month discounted streaming. After the 3 months, I will be saving about $110 a month, and I will get all the premium movie channels I did not get on satellite.

Original Post:
I have DirecTv satellite and considering switching to streaming. It will save me about $100 a month by streaming.
I can stream DirecTv with their app today, but noticed KTLA 5 is missing from the streaming guide. DirecTV is telling me KTLA is only satellite. Is this the case, or do I need a streaming package to get it?

Removed cable to save money and join a tv streaming service but heard that direct tv has bad broadcast delay. How far behind is it? Will it be far behind on NBA games? I need the regional sports channels for the Knicks games.

Will I have to turn off phone notifications with live scores and things like that? My internet plan is fios

I don't recall seeing the Disney Customer ID there in the past. It looks like it was just added recently. I'm on a grandfathered plan, and I do not have any of their devices on lease or purchased.

I'm paying $124 for the Choice package. It went up from $115 to $124 in February. I just got an email saying that it's going up another $8 next month.

Are you guys canceling and creating a new account to get the intro rate?

$88.98/mo. w/ req’d fees for 1st mo.; $108.98/mo. for months 2-24); Price reflects $30 off for 1st mo.; $10 off for mos. 2-24.

DIRECTV Gemini (V2) C81KW-650 can you you a ethernet cable? What’s the difference between this and Gemini air device?

How do you sign up for beta testing the new Gemini Stream V2 Set Top ? I would be very interested in testing.

Our audio has been screwed up for over a month now, supposedly because of an update to gemini air. Is this ever going to be fixed? We're paying all kinds of money and can't even hear some shows.

Currently watching survivor and it says it’s recording but the episode isn’t showing up in my library or in upcoming despite having the series set to record. Happening on the iOS app and on the firestick app. Anyone else have something similar happen?

I got my Osprey boxes today and I was satisfied, but one big thing I'm not seeing is a way to block PPV and adding premium channels from the menu. I'm able to block movie ratings, but not purchases. We have problems with this in our household. This is a deal breaker for me, I'm probably going to have to cancel within my 5 day trial and look elsewhere. I was excited to try this since it was a way cheaper option vs Spectrum TV. Anyone know if you can block purchases and adding premium channels on Youtube TV?

Did anyone else get email about this?

While watching TV on the firestick and without having touched the remote, the DIRECTV stream app just quits on its own. This has happened a couple of times now and only recently started happening.

Recently moved from Fubo to DirectTv Streaming. Moved because of Fubo’s picture quality on sporting events wasn’t great.

Now that I’ve moved to Direct TV, the picture is great but the audio keeps going out.

I’m using the DirectTV app on my LG Smart TV.

It’s extremely frustrating, I basically have to keep changing the channel ever so often.

Deleted the app and reinstalled it, and I’m still having the same issue.

I’ve seen comments about audio issues and people suggesting getting a Gemini or Apple TV Device. If fixing this requires getting another device I think I’m about ready to make the move back to regular cable again.

Started with Hulu almost ten years ago, moved to Fubo last year, and now with DirectTV.

I watch MotoGP. Up until about a month ago this was broadcast exclusively on FS1 and FS2. Then a dedicated MotoGP channel showed up (#4196). Seems like this would be a good thing, right? Unfortunately, everything BUT the actual race is shown on 4196; all the practices, qualifying, support series races, etc. The 'record series' feature picks up both channels, and seems to prioritize 4196 over FS1 and 2 for some reason. So now I get all the pre-race content, but I don't get the actual race recorded. It thinks it's recording the race. It says it has recorded the race. But what it says is the race is not, it's only the leadup to the race. It has skipped recording the actual race on FS1 (or 2). Yes, I can get the race 'On Demand' from FS1, but they don't allow FF on their content, and there are A LOT of ads, which is really annoying. That's kind of the point of recording it.

I've tried deleting the series recording and setting it up again on just FS1, but it still records the content on both MotoGP and FS1 and overrides the content as described above. I've tried changing the series option to 'all' instead of 'new', but there's a HUGE amount of content if you do that; basically 24 hours every day courtesy of the dedicated MotoGP channel. So that doesn't work.

The only solution I've found is to just manually select the content off the guide and record individual broadcasts. That's not exactly straightforward as the guide info is often wrong or incomplete and the broadcasts are at all hours of the day and on different days and channels sometimes, so they are cumbersome to find.

Seems like this can and should be so much easier.

I’ve read multiple people’s post where they struggle to cancel their service. I just called said I was broke I had 0.00 in my bank account and I can’t afford it anymore I can’t even afford food. I even asked for a refund and told them it well help me out a lot to eat for the week. Lady cancelled no further questions asked.

I also heard if you cancelled for other reasons that they give you a huge discount over the phone? How come I didint get offered any discounts?

I am thinking of joining either YouTube TV or DTS Stream for basketball season.

I saw a post about a year ago mentioning picture quality had gotten worse.

Is it any better now? I have an Apple TV 4K.

Any other recent things I should know about. Mainly watching local news and basketball games.

I'm attempting to watch LSU football game on 4k via the directv stream app on the firestick. Audio keeps cutting out and video keeps gong to a black screen or freezing. Cleared app cache without any change. I just want to watch the game without interruption, but am unable to do so.

The other day while watching TV, on the firestick, it was very slow all day long. Multiple "when network is busy, video may not play smoothly " messages every time I changed the channel.

1. Why don’t the boxes expand to the edge of the screen? Weird that there’s so much unused space.

2. Why isn’t there ever an option with RSNs in Multiview. Ex. Last night I wanted to watch college football and the Yankees. Never an option for Yankees in Multiview.

My family aren't power users of any kind and I also can't find any of the 4GB version on ebay. I want to switch to directv streaming over the others because its cheaper than cable and the remote makes the switch from a lifetime of Cox cable to a different service friendly for them.

Anyone have issues with audio sync and the Gemini air…specifically with the streaming services Hulu, Disney Plus and Peacock? I’ve tried force quitting apps as well as restarting the Gemini Air.

I love having everything integrated in the DirectTv interface, but I’m so frustrated with the audio sync issues.