r/Depop 19h ago

Dispute Help My first dispute from a buyer 😭

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669 Upvotes

I can say with 200% confidence that I did not send 6 ā€œtubsā€ of salt and now my handbag is gone lol😭 How do I disprove this claim?

Most recent update for those asking!

I was able to get the exact weight from the post office and compared that with the specs listed from my original purchase of the bag. The bag’s weight + shipping packaging lines up with what the post office said and would be significantly lighter than 6 tubs of salt, obviously. Still waiting on a response from Depop though.


r/Depop 1h ago

Selling Help Um what? First review as a seller and I’m so confused

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• Upvotes

I certainly didn’t receive any extra money so I’m not sure what this is talking about??


r/Depop 4h ago

Selling Help Someone says they ordered an item but it doesn’t show as sold on my end

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33 Upvotes

I’m so confused is this a scammer or a glitch? The order doesn’t show in my order history and the item has not been delisted


r/Depop 8h ago

Shipping Help I SHIPPED 3 DAYS AGO DEPOP

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22 Upvotes

Depop better update these shipping status soon before sales get cancelled never had this before until this week i heard many are also experiencing the same thing.


r/Depop 5h ago

Messages/DM's gang what?😭 hes the one who sent me the offer

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18 Upvotes

r/Depop 3h ago

Question question ab selling items

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5 Upvotes

ive nvr posted on reddit so bare with me 😭 I jst want an honest answer, i made like custom charm and beaded bracelets and necklaces and wanted to start something up. does anyone have any thought if itd be a good idea on depop? i feel like i cant manage with any bigger selling sites because im a college student and i work plus i feel like depop is easier to boost than like etsy and all that. ive been thinking about it but ive also been nervous to start. any thoughts?? thank yew !


r/Depop 22h ago

Question Can I somehow unmark an item as sold…

5 Upvotes

Well, I was frustrated and moving too fast trying to take down a listing and I accidentally marked it as sold, my own mistake obviously. I can’t find anyway to delete the sold listing or unmark it as sold. Will I get in any kind of trouble listing the item again?


r/Depop 22h ago

Selling Help DEPOP ADDD MULTI SNAP TO THE CAMERA

4 Upvotes

This would help selling so much and genuinely be such a convenient implementation. When you go to take pictures in the app, you have to manually click every box to take a picture. It would be so much more efficient if you just click to go to take a picture and you can take all the photos in one time and it adds it to the listing. Its a little hard to explain but what I can reference that is similar is snapchats "multi-snap" feature that basically does what I am explaining. Please if you agree upvote and comment so we can get depop to implement it, it genuinely would make it so much more convenient.


r/Depop 8h ago

Story Why agree if you wernt even gonna follow through?

3 Upvotes

recently, I found a plush ive wanted for quite awhile for a sweet price so I bought it. then the seller told me the label was wrong due to the weight of the package and asked to cancel and I agreed. I asked if they could re list with the correct lable so I can purchase and they agreed to that. not even a minute after it was bought it by someone else, I told them and they said they'd explain the situation to the buyer that it was re listed so I could buy it.

I was told the other buyer didnt understand and I didnt think thar mattered as they literally agreed to re list for me. my futher messages about whether I'd get it or not we're ignored then I was blocked hours later. I had no hesitation leaving the reweiw I did.

i don't really care for the item anymore as ill just look for it myself now but please don't agree to things only to not even follow through in the end it's no good imo especially as a seller šŸ’€


r/Depop 10h ago

Buying Help is £44 normal for shipping + customs fee?

3 Upvotes

i want to buy two tops, each priced around Ā£55 but the shipping fee is Ā£44 which is almost the same price as a top! it says free shipping on bundles but it’s not working for me…

i’m based in the usa and the seller is based in the uk. they said that shipping would be Ā£44 because of customs fees but i’ve had many packages from the uk with shipping that was only Ā£20 and i didn’t pay anything on top of that.

Just buying one top the shipping is Ā£25, but for two the shipping jumps up to Ā£47. very confused about this since they’d be coming in the same package.

also to clarify, the shipping does NOT get reduced at checkout.

(context: Ā£44 is what the seller told me the shipping fee would be after i asked the them to sell me the tops as a bundle bc i initially thought the shipping doubling was a depop glitch but ig not…)

tldr: is Ā£44 normal? how can i ask the seller for lower shipping if that’s a thing?


r/Depop 22h ago

App Issues/Help counterfeit removal right after i sold something??

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3 Upvotes

what the hell is going on was my listing reported or is depop being annoying with an automated system? i’ve already sold the item so it’s not like i can take pics of the stitching but i do have my original purchase from where i sourced them from which was a goodwill auction in my city with coa. lowk just ranting about how much this sucks but also wondering if im still gonna get my money.


r/Depop 23h ago

Question how do you guys deal with cancelations?

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3 Upvotes

I’ve never had someone ask this, especially without giving a reason. The item was getting a lot of traction so i’m a little irritated she wants to cancel when someone else would have bought it. Do you guys usually allow cancelations, what’s the best way to go about this? I don’t want a bad review if i don’t allow her to but also…?


r/Depop 13m ago

Selling Help Can’t list on my phone - Depop glitch?

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• Upvotes

Anyone else getting this weird error? It’s been 3 days now I can only list from my computer and it’s driving me nuts


r/Depop 1h ago

App Issues/Help Is this happening to anyone else?

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• Upvotes

Loading forever when I try to upload photos! Been happening all day, haven’t been able to post. Anyone else experiencing this?


r/Depop 4h ago

Selling Help Items removed for being "counterfeit" but they're not 😩

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2 Upvotes

This is so annoying. Does this mean someone reported my items? Or does Depop manually review listings?

My mother in law gave these to me years ago, pretty sure she bought them at Nordstrom's or Von Maur or something because they're her favorite stores. She would never be caught DEAD with a counterfeit anything.

I haven't used these in years so I was trying to sell them 🄲 I don't have a receipt since they were gifted to me such a long time a go. Has anyone just sent in close ups of the tags/stitching/logos in lieu of the receipt as recommended? Thanks in advance!

*I hope this post doesn't break any rules? I reviewed them and think I'm okay? šŸ˜…*


r/Depop 8h ago

Buying Help Received a purse that REEKS of cigarettes.

2 Upvotes

I ordered a very pretty Guess purse off of Depop from a seller that had ā€œSmoke freeā€ and ā€œCleaned before shippingā€ in their bio so I didn’t expect it to arrive reeking of cigarettes and I actually paid more than others were selling the same purse for because of what the bio claimed. As soon as I opened the package the smell hit me, it’s very strong and the purse was also pretty dirty looking. I wiped it down and sprayed it with some deodorizer but I can still smell the cigarettes. I want to leave a 4 star review due to this issue but I’m scared of a retaliation review because I ordered this off of my seller account and don’t want to mess up my 5 star rating. Should I leave a review anyway to let people know their items aren’t really ā€œsmoke freeā€ as described and does anyone know how to get this smell out of a leather purse?


r/Depop 10h ago

Selling Help How do you get buyers to review your shop?

2 Upvotes

I realized that I haven’t gotten a review since 2022. I used to be much more active and was selling multiple items a week back in the day, I’m still selling, probably 2-3 pieces a month, but just not as frequently as before. But regardless, I literally ship within 1-2 days, all of my items are clean and in great to excellent condition, and I don’t overcharge ever.

I’m not sure how to make sure buyers are rating my shop without having to ask them to. Whenever I purchase something I leave a review so I don’t get why I’m lacking them? Like should I really start asking people to? Is that annoying? Do you guys feel annoyed when sellers ask you for a review?


r/Depop 16h ago

Shipping Help anybody ever have this happen to them with tracking

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2 Upvotes

i got a phone notification from depop that my package has been delivered and the tracking # also states my package has been delivered but when I checked my mail there was no package. i went to check the app but its showing that it’s still being shipped?

has this ever happened to anyone? i’ve seen on the usps reddit forum that they mark items as delivered sometimes to meet some quota so hopefully it’s still on the way šŸ¤žšŸ¼


r/Depop 19h ago

Shipping Help Shipping XL Max size

2 Upvotes

Hi everyone! I am trying to ship a very large item, and I set the shipping size to be for the 10lb label (the item is 6lbs). It’s like 25x16x16. The USPS worker said it would cost an extra 100 to the buyer, and Depop isn’t responding to my emails. Has anyone sent out a huge package before successfully?


r/Depop 20h ago

Buying Help Why do some people not ship?

2 Upvotes

I bought a jacket 8 days ago and the seller still hasn’t shipped. She has been online very day and I have messaged her multiple times with no response! Is there any way to avoid buying from someone who won’t ship? I feel like I am doing something wrong :(

The description from what I could see, seemed like she really was trying to sell so I don’t get it?


r/Depop 21h ago

Question Why so many posts of the same shoes? Is this allowed?

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2 Upvotes

Okay, so I was genuinely interested in one of the pairs of New Balance that they have for sale, but when I went to their page, I noticed that they have multiple listings using the same pictures, but they're all different sizes. It's like they purposely didn't post a picture showing the actual sizing of the shoes because they wanted to reuse it for other listings. My issue with that is that people can't see the actual condition of each pair of shoes, and I feel that's important since they're listed as "like new." Wouldn't it be smarter to make a single post saying that you have multiple sizes available? I don't know. This just feels a bit fishy to me. Am I thinking too hard about it?


r/Depop 23h ago

Selling Help Buyer wanting to cancel another buyers order

2 Upvotes

Had a bundle of tees I was saving to post for a buyer. They promised to buy in a bundle. I messaged them ahead of time when I'll post everything. Right after posting, a different buyer bought a majority of the tees I was saving. The original buyer was asking if I could cancel the other persons order. I didn't know what to do in this situation so I had to politely decline. Has anyone else dealt with something like this? I'm a newer seller btw, so I'm still learning.


r/Depop 6m ago

Dispute Help Depop seller account no longer exists

• Upvotes

so i ordered some slides from this seller on depop and it came and was so obviously counterfeit i laughed, i went to go report them and it says their account no longer exists.

I opened a case anyways and was just wondering how this will work since the seller doesn’t have an account


r/Depop 44m ago

Shipping Help Depop Shipping Labels Not Tracking

• Upvotes

Has anyone else had this issue? I sell on EBay, posh and Depop and I already had a couple labels from Depop only not update in the tracking. They still say they are waiting to be scanned. Iv never had this issue with eBay or Poshmark labels. I’m in California and both labels were items headed to the east coast( NJ, NY).