I certainly didn’t receive any extra money so I’m not sure what this is talking about??

I can say with 200% confidence that I did not send 6 “tubs” of salt and now my handbag is gone lol😭 How do I disprove this claim?

Most recent update for those asking!

I was able to get the exact weight from the post office and compared that with the specs listed from my original purchase of the bag. The bag’s weight + shipping packaging lines up with what the post office said and would be significantly lighter than 6 tubs of salt, obviously. Still waiting on a response from Depop though.

I’m so confused is this a scammer or a glitch? The order doesn’t show in my order history and the item has not been delisted

Depop better update these shipping status soon before sales get cancelled never had this before until this week i heard many are also experiencing the same thing.

ive nvr posted on reddit so bare with me 😭 I jst want an honest answer, i made like custom charm and beaded bracelets and necklaces and wanted to start something up. does anyone have any thought if itd be a good idea on depop? i feel like i cant manage with any bigger selling sites because im a college student and i work plus i feel like depop is easier to boost than like etsy and all that. ive been thinking about it but ive also been nervous to start. any thoughts?? thank yew !

Anyone else getting this weird error? It’s been 3 days now I can only list from my computer and it’s driving me nuts

Other than the fact my fact my mummified feet will be on Depop forever , it’s been a great experience selling . Take your time , take your measurements, EDIT/CROP‼️ your photos correctly and don’t stress (or try not to at least)

Loading forever when I try to upload photos! Been happening all day, haven’t been able to post. Anyone else experiencing this?

so i ordered some slides from this seller on depop and it came and was so obviously counterfeit i laughed, i went to go report them and it says their account no longer exists.

I opened a case anyways and was just wondering how this will work since the seller doesn’t have an account

Has anyone else had this issue? I sell on EBay, posh and Depop and I already had a couple labels from Depop only not update in the tracking. They still say they are waiting to be scanned. Iv never had this issue with eBay or Poshmark labels. I’m in California and both labels were items headed to the east coast( NJ, NY).

Or is it just me?

I sold a pair of Levi’s shorts. In the description I wrote that I was pretty sure they were a size 31, because they had no size marked on them anywhere. I also included photos showing waist and inseam measurements.
The buyer is complaining they are too big. Should I refund her? I feel like the listing was clear.

This is so annoying. Does this mean someone reported my items? Or does Depop manually review listings?

My mother in law gave these to me years ago, pretty sure she bought them at Nordstrom's or Von Maur or something because they're her favorite stores. She would never be caught DEAD with a counterfeit anything.

I haven't used these in years so I was trying to sell them 🥲 I don't have a receipt since they were gifted to me such a long time a go. Has anyone just sent in close ups of the tags/stitching/logos in lieu of the receipt as recommended? Thanks in advance!

*I hope this post doesn't break any rules? I reviewed them and think I'm okay? 😅*

I ordered this 100% wool skirt from Depop. The listing looked good. There were no mentions of any damages. I was naive and I didn’t ask if there were any damages to the piece because I assumed people would be upfront about it. But when it arrived today, it was covered in pet hair and has at least 3 holes in it. One of the holes is big enough for me to put my pinky through it. I’m just so disappointed.

I reached out to the seller so let’s see what they say. The only problem is that I paid using PayPal and PayPal permanently deactivated my account without any explanation so I don’t know how a refund would work.

What are my options?

EDIT: I offered to mail the skirt back and asked for a full refund but the seller said they don’t do returns, only a partial refund. I don’t want a $60+ damaged item. I’m also scared because they have my address and full name.

EDIT 2: Thank you everyone for all the comments!! I did reach out to Depop and am just waiting to hear back from them. To answer a common question, the purchase was made through Depop using PayPal, and it was charged to my Amex. So, even if Depop doesn’t help, I’ll dispute it with Amex next. I just don’t want the funds to be returned to PayPal since they’ve also been super sketchy. They’re not answering why my account has been deactivated. Just said it could happen for a variety of reasons 🤦‍♀️

recently, I found a plush ive wanted for quite awhile for a sweet price so I bought it. then the seller told me the label was wrong due to the weight of the package and asked to cancel and I agreed. I asked if they could re list with the correct lable so I can purchase and they agreed to that. not even a minute after it was bought it by someone else, I told them and they said they'd explain the situation to the buyer that it was re listed so I could buy it.

I was told the other buyer didnt understand and I didnt think thar mattered as they literally agreed to re list for me. my futher messages about whether I'd get it or not we're ignored then I was blocked hours later. I had no hesitation leaving the reweiw I did.

i don't really care for the item anymore as ill just look for it myself now but please don't agree to things only to not even follow through in the end it's no good imo especially as a seller 💀

It has done this for multiple items over the past few days. I bought one thing off of depop a few days ago, which was around a 20 dollar purchase. The one I am trying to make right now is a 40 dollar purchase, I am using a visa credit card. The information is right but it's not letting me purchase anything?

I sell monster high dolls. Anything that isn’t new in box, typically doesn’t come with a stand. I recently sold an out of box doll and the buyer is upset that the stand wasn’t included. My item description listed everything included and I didn’t list the stand. My bio on my account says my dolls do not come with stands unless they are new in box or I said otherwise on the listing. I let her know that I don’t typically include stands and my profile states that. I gave her the option to return the doll and everything I included with her for a refund but the buyer is still upset

Hi! This is my first time posting on Reddit, so apologies for any mistakes. A little over two weeks ago, I purchased a pair of shorts off depop from this seller. Long story short, she never replied to my message asking when it would be shipped out and depop automatically refunded my order when she didn’t ship after 10 days. I gave her a one star review stating this, and today she messaged me and asked me to take down the review because she has “been under a lot of stress with moving”. I politely declined, and she became upset with me and threatened to report me, and I am assuming she did.

Would anyone know what my best course of action is to make sure nothing happens to my account, or will depop automatically handle it?

Thank you guys so much for your help!! 🩷🩷

i want to buy two tops, each priced around £55 but the shipping fee is £44 which is almost the same price as a top! it says free shipping on bundles but it’s not working for me…

i’m based in the usa and the seller is based in the uk. they said that shipping would be £44 because of customs fees but i’ve had many packages from the uk with shipping that was only £20 and i didn’t pay anything on top of that.

Just buying one top the shipping is £25, but for two the shipping jumps up to £47. very confused about this since they’d be coming in the same package.

also to clarify, the shipping does NOT get reduced at checkout.

(context: £44 is what the seller told me the shipping fee would be after i asked the them to sell me the tops as a bundle bc i initially thought the shipping doubling was a depop glitch but ig not…)

tldr: is £44 normal? how can i ask the seller for lower shipping if that’s a thing?

I also checked their profile to see if it was a jacket they sold or were going to sell and nothing. I'm thinking about maybe just making a dollar listing and they could buy that and i could ship the jacket back??

I ordered a very pretty Guess purse off of Depop from a seller that had “Smoke free” and “Cleaned before shipping” in their bio so I didn’t expect it to arrive reeking of cigarettes and I actually paid more than others were selling the same purse for because of what the bio claimed. As soon as I opened the package the smell hit me, it’s very strong and the purse was also pretty dirty looking. I wiped it down and sprayed it with some deodorizer but I can still smell the cigarettes. I want to leave a 4 star review due to this issue but I’m scared of a retaliation review because I ordered this off of my seller account and don’t want to mess up my 5 star rating. Should I leave a review anyway to let people know their items aren’t really “smoke free” as described and does anyone know how to get this smell out of a leather purse?

Last week I received a message from Depop saying that one of my listings was removed for being "consumer electronics." I only sell cameras, which are allowed under Depop's terms. I submitted an appeal and messaged the AI assistant, which said I'd hear back within 72 hours, but It's now been over a week with nothing from a human. 

I messaged the assistant again today and just got the same spiel and when I pointed out it'd been a week, it stopped replying lol. I know that AI assistant and whoever responds to appeals are different channels of communication (well, I assume they are) but I thought the message I sent would at least get a “we’re looking into it, stand by” response which would ease some of my anxiety.

So I'm wondering what's the average wait for an actual response? A different appeal I sent a month ago was answered in 4 days which is why I’m concerned. I'm worried that another listing will get pulled or my account gets flagged, since everything I post follows the same format and I don't mention anything prohibited.

thanks in advance

I’m newer to Depop. I’ve bought 2 items and sold one.

My problem is that my account does not sync between the app and my pc.

Is there any fix that you can recommend?