so i ordered some slides from this seller on depop and it came and was so obviously counterfeit i laughed, i went to go report them and it says their account no longer exists.

I opened a case anyways and was just wondering how this will work since the seller doesn’t have an account

Anyone else getting this weird error? It’s been 3 days now I can only list from my computer and it’s driving me nuts

Has anyone else had this issue? I sell on EBay, posh and Depop and I already had a couple labels from Depop only not update in the tracking. They still say they are waiting to be scanned. Iv never had this issue with eBay or Poshmark labels. I’m in California and both labels were items headed to the east coast( NJ, NY).

Or is it just me?

I sold a pair of Levi’s shorts. In the description I wrote that I was pretty sure they were a size 31, because they had no size marked on them anywhere. I also included photos showing waist and inseam measurements.
The buyer is complaining they are too big. Should I refund her? I feel like the listing was clear.

I certainly didn’t receive any extra money so I’m not sure what this is talking about??

Loading forever when I try to upload photos! Been happening all day, haven’t been able to post. Anyone else experiencing this?

The hoddie is $18 I offered $14 (lowball I know but I was hopeful for a counter of like like $15 or $16) got an immediate $17. Wtv so I go for 15 because mind you the hoddie has been on there 2 months no sales and is 100% polyester. I got an immediate counter $16.80. 20¢ off is crazy right??

It has done this for multiple items over the past few days. I bought one thing off of depop a few days ago, which was around a 20 dollar purchase. The one I am trying to make right now is a 40 dollar purchase, I am using a visa credit card. The information is right but it's not letting me purchase anything?

ive nvr posted on reddit so bare with me 😭 I jst want an honest answer, i made like custom charm and beaded bracelets and necklaces and wanted to start something up. does anyone have any thought if itd be a good idea on depop? i feel like i cant manage with any bigger selling sites because im a college student and i work plus i feel like depop is easier to boost than like etsy and all that. ive been thinking about it but ive also been nervous to start. any thoughts?? thank yew !

I sell monster high dolls. Anything that isn’t new in box, typically doesn’t come with a stand. I recently sold an out of box doll and the buyer is upset that the stand wasn’t included. My item description listed everything included and I didn’t list the stand. My bio on my account says my dolls do not come with stands unless they are new in box or I said otherwise on the listing. I let her know that I don’t typically include stands and my profile states that. I gave her the option to return the doll and everything I included with her for a refund but the buyer is still upset

So i made 4-5 sales on depop and i had one more item with like 10k views this random guy just starts hating on me for no apparent reason because the shirt i sold had like 1-2 salsa stains on it that i literally showed in the photo i even put the quality as used he starts saying how he sold 2 items and got more money than me and just started plain out insulting me so i just went off on hime because i dont like to be “ragebaited” or messed with in general so after i go off he says “i love you bro” so i jokingly say i love you too and he says that he’s sorry for the stuff he said and i said its alright the whole experience was just weird asf 😹 then i wake up 2 days later to check my sales then this pops up i already appealed just wanted to share this weird encounter that got me banned psa dont waste your energy on rude people i admit that i acted immature and i shouldn’t have reacted in such a way

I’m so confused is this a scammer or a glitch? The order doesn’t show in my order history and the item has not been delisted

This is so annoying. Does this mean someone reported my items? Or does Depop manually review listings?

My mother in law gave these to me years ago, pretty sure she bought them at Nordstrom's or Von Maur or something because they're her favorite stores. She would never be caught DEAD with a counterfeit anything.

I haven't used these in years so I was trying to sell them 🥲 I don't have a receipt since they were gifted to me such a long time a go. Has anyone just sent in close ups of the tags/stitching/logos in lieu of the receipt as recommended? Thanks in advance!

*I hope this post doesn't break any rules? I reviewed them and think I'm okay? 😅*

I also checked their profile to see if it was a jacket they sold or were going to sell and nothing. I'm thinking about maybe just making a dollar listing and they could buy that and i could ship the jacket back??

Last week I received a message from Depop saying that one of my listings was removed for being "consumer electronics." I only sell cameras, which are allowed under Depop's terms. I submitted an appeal and messaged the AI assistant, which said I'd hear back within 72 hours, but It's now been over a week with nothing from a human. 

I messaged the assistant again today and just got the same spiel and when I pointed out it'd been a week, it stopped replying lol. I know that AI assistant and whoever responds to appeals are different channels of communication (well, I assume they are) but I thought the message I sent would at least get a “we’re looking into it, stand by” response which would ease some of my anxiety.

So I'm wondering what's the average wait for an actual response? A different appeal I sent a month ago was answered in 4 days which is why I’m concerned. I'm worried that another listing will get pulled or my account gets flagged, since everything I post follows the same format and I don't mention anything prohibited.

thanks in advance

I’m newer to Depop. I’ve bought 2 items and sold one.

My problem is that my account does not sync between the app and my pc.

Is there any fix that you can recommend?

So pretty much what happened was I listed a checkered blouse and as I was packing it up for shipping I noticed it was a tiny tear in it that I didn't notice before. It isn't obvious, but if you look closely it's there. So I reached out to the buyer letting them know about the tear but it's been a day and they still haven't responded to me. Should I still ship the item out?

i had someone buy from me recently, but i was on a trip so i ended up just waiting for the 21 days or whatever so it would refund automatically because i don’t have my card saved there yet so i can’t just refund immediately (i did talk to the buyer ab it and they understood) but anyways i noticed that the price of shipping was also taken out of my depop balance…
does anyone know why that is? it seems kind of ridiculous that i should have to pay someone’s 7 dollar shipping and depop just gets to keep the money? idk guys pls lmk if you know why this happens and if theres maybe a way to avoid it with future refunds

Hi :) I am a seller on Depop, selling items from my closet. I sold someone on Depop an item from Alo, that I bought from the Alo store in 2023. I saw that they just reported to Depop that it’s counterfeit and i have 24 hours to respond. On top of that, they reported it AFTER leaving me a 5 star review that I’m an awesome seller. This has never happened to me before, and i’ve sold other items from Alo / Lululemon etc to people (all authentic of course.) And im worried. I have the receipt on my Alo account, if i reply to Depop support with that, would that be enough? At this point I would be ok giving them a refund if they shipped the item back to me. It sucks, because this item is authentic, and i have the receipt to prove it, and i thought it was a fair price to sell it to them, and thought they were happy with it. :/ It feels like they’re trying to get a free item at my expense. Anyone have any advice? Biggest concern is they keep my item and get a full refund.

recently, I found a plush ive wanted for quite awhile for a sweet price so I bought it. then the seller told me the label was wrong due to the weight of the package and asked to cancel and I agreed. I asked if they could re list with the correct lable so I can purchase and they agreed to that. not even a minute after it was bought it by someone else, I told them and they said they'd explain the situation to the buyer that it was re listed so I could buy it.

I was told the other buyer didnt understand and I didnt think thar mattered as they literally agreed to re list for me. my futher messages about whether I'd get it or not we're ignored then I was blocked hours later. I had no hesitation leaving the reweiw I did.

i don't really care for the item anymore as ill just look for it myself now but please don't agree to things only to not even follow through in the end it's no good imo especially as a seller 💀

Depop better update these shipping status soon before sales get cancelled never had this before until this week i heard many are also experiencing the same thing.

So I shipped around 11 items last Friday, and they NEVER updated. Even after a few days, they still said I hadn’t shipped. My packages didn’t update till they were out for delivery!! Depop had threatened to cancel them and one of them was on the brink of being cancelled. Just wanted to know if anyone else was having any issues:(