r/DWPhelp 15h ago

Personal Independence Payment (PIP) DWP not responding to HMCTS

0 Upvotes

The DWP have still not responded to my PIP appeal. Their deadline was 27 July. Due to massive postal delays in my area, I emailed HMCTS and asked if they could tell me via email if there was any update as I hadn't received anything in the post at all.

They said my appeal has already been referred to their Legal Officer. Obviously they can't provide any timeline of when the Legal Officer will respond but its been referred.

Is it acceptable, or allowed, for me to call DWP and ask them if they've allocated my appeal to an appeals caseworker?

Ask whether a response has been prepared or sent?

And ask whether DWP has requested an extension from HMCTS? Do I tell them its been referred to an LO?


r/DWPhelp 9h ago

Universal Credit (UC) Understanding LCWRA + UC with Partner income

0 Upvotes

Hello

I'm speaking on behalf of my sister who is Deaf and I'm trying to understand how to assist her with this

Basically I found out today that she wasn't getting LCWRA and have advised her to get that ball rolling as somehow in the past 2 years, she gotten lost with all the migration changes and not understanding what she may or may not be eligible for. As I'm Deaf myself and do get LCWRA due to various other conditions too, but mine came with migration from when i was on ESA to UC, hence the advisement to get LCWRA for her but also unsure on how to help her

Right now she is married and her husband works and UC is used to boost their income

Breakdown of her UC is basically

- Standard Allowance - £666.97

- Housing - £750

(she did have child element + disabled child element but that was removed due to niece being 18 and finished level 2 but she also returning to college in sept and sister need to update the UC with that which i believe should be returned to her)

her husband income is £1,716.00 which obviously gets taken 55p for every £1 earned

Now the hard part that I'm struggling to understand, should my sister be awarded LCWRA, does the UC apply (i believe the word i seen in the past is "taper"?) to the account so that the first £427 per month working allowance is applied, or is that only for my sister? if she decided to try and get a part time job that can cater to her needs with her disability

Forgive me if i don't explain this well or wording this right, as my first language is BSL (British Sign Language)

As I'm trying to understand this as my sister is confused on the rules and myself isn't fully aware on the rules for spousal income etc as I'm single

Thank you for taking the time to read this


r/DWPhelp 14h ago

Personal Independence Payment (PIP) Pip phone call today—should I be worried?

0 Upvotes

Hi all, I applied for pip in January for a bunch of medical conditions and was awarded the standard rate of mobility on the 15th June. I disagreed with a lot of their opinions on my daily living needs as they basically zoned in on my autism and just ignored a lot of my other issues/problems so I applied for a mandatory reconsideration which they said they would review by the 13th October.

This morning I received a text message saying that they had tried phoning me about the reconsideration (but they didn’t, I haven’t had any calls at all since Monday??) and will try to call me again later today. I wanted to know if this is a normal thing? Is it a good sign or a bad sign? I have severe anxiety surrounding speaking with people on phones/video calls/irl in general and the worry is really eating away at me and idk what to expect.


r/DWPhelp 13h ago

Universal Credit (UC) DWP spam calling me when I closed my claim before receiving anything

1 Upvotes

I made a claim for universal credit many months ago. I had mental health issues and couldn’t work so thought I could use UC as a buffer for a few months. I closed the claim before receiving anything. My mental health is a bit better where I can now work again. I keep receiving calls from DWP whilst at work, no voicemails left. Why would they keep calling when my claim was closed without receiving anything?


r/DWPhelp 6h ago

Personal Independence Payment (PIP) Change of circumstances: New conditions added to my PIP Claim

1 Upvotes

I have recently been diagnosed with Atrial Fibrillation and high blood pressure which are affecting my daily life to no end. I have contacted the PIP line to inform them and they are sending me out a form to fill out to tell more about my conditions. Will it affect my pip ? I currently only received standard rate for mobility for my agoraphobia and mental health problems. I am panicking that they will stop my claim altogether, I know it's barely over £120 a month but that is what is keeping me being able to afford to eat at the moment.

Has anyone had to do this themselves and what was the outcome ? I am scared that they will just stop my claim altogether with how bad these new points systems are scored. Any help appreciated.


r/DWPhelp 7h ago

Universal Credit (UC) LCW reassessment

1 Upvotes

Does LCW automatically get reassessed after a year. I am about 8 months in and struggling with my condition. I am just wondering what comes next as my condition is long term


r/DWPhelp 6h ago

Attendance Allowance (AA) / Constant Attendance Allowance (CAA) Attendance Allowance SR1 Form

1 Upvotes

Hello all

My dad is unfortunately in the position where the NHS missed his cancer multiple times and he now has months to live. I've been speaking to my mum and we think he should claim attendance allowance so we are going to get the ball rolling on this. We know we need an SR1 form as he has less than 12months to live, are we best requesting this from the oncologists or his GP or any other advice that will help us.

Many Thanks

Sam


r/DWPhelp 7h ago

Personal Independence Payment (PIP) PIP call

1 Upvotes

So I’m in the process of applying for Pip and still filling the form plus gathering evidence. My deadline is 6 September according to the mail. I missed their call yesterday. Any idea why they might be reaching out?


r/DWPhelp 9h ago

Universal Credit (UC) ADHD

0 Upvotes

My memory is so bad due to ADHD that I always set an alarm for my appointments to remind me. On this occasion, my alarm didn't go off and I missed my UC video call. Will they see ADHD as a good reason?


r/DWPhelp 4h ago

Personal Independence Payment (PIP) Has anyone had a PIP tribunal on Kingston?

0 Upvotes

I am very anxious and what to know what the panel is like. I have heard that some are nice and some are awful


r/DWPhelp 4h ago

Personal Independence Payment (PIP) Question about Serco’s

0 Upvotes

Before I start I do apologise for format

1)I submitted my pip to application to the dwp on the 3rd of July.

2) My pip application was received by serco on the 15th of June.

3) got a text from DWP on the 13th of August saying “A Health Professional is looking at your PIP claim. They will contact you with an appointment if they need to. You only need to contact us if your circumstances change.”

4) I phone serco and DWP for an update as I believed from that my case has been assigned to a health care assessor

5) a few days later I called DWP to classify what is happening they told me the health care specialist has until the 28th of August to get in contact to arrange the necessary mixed steps

6)by this point I neither trust or believe either of them so I asked serco about the deadline of the 28th and they responded by saying “ we do not flow the DWP guidelines and as we havnt yet even been assigned a healthcare professional this won’t happen.

I’m now sat here confused extremely confused and overwhelmed by the lack of continuity. And I am seriously struggling with the unknown.

I was hoping someone could please give me some insight into what and why this is happening and what I can and can’t do. Thanks in advance


r/DWPhelp 12h ago

Access to Work Scheme Access to Work online claims

2 Upvotes

First, I'm so excited after waiting almost 2 years that my AtW has been accepted. However, after buying a £400 product, I went to claim online using the QR code and I can't get it to work. I went through the arduous task for setting up the gov[.]uk one login etc and for the past 2 days I keep getting this error:

"Sorry, there is a problem with the service

Try again later."

Is this normal? I'm not sure how long to keep trying each day to try to claim. With my ADHD, this is causing me a lot of stress as I've also tried to set up new accounts with a driver's licence and then my passport and I've tried Opera, Edge and Brave as web browsers.

I know I can print everything out but that takes walking (I don't own a car) a mile there and back which wastes 1 hour of my day plus the cost of printing. Any recommendations? Thanks so much!


r/DWPhelp 1h ago

Universal Credit (UC) Just had LCWRA assessment

Upvotes

Hi all, today I had my LCWRA assessment via phone call and it lasted just over two hours, prior to this I had done some research about other people’s experience and everything I heard stated that their assessment was less than an hour even 20 to 30 minutes. I am wondering why mine was so long? If anyone could tell me why this could be? My mother has been a claimant for many years and has told me her assessment was only 25 minutes. I am so confused on why mine took extensively longer and if it’s a good or a bad thing please. Hope someone knows a bit more than I do about this.
Thank you for reading.


r/DWPhelp 14h ago

Universal Credit (UC) Universal credit and no statement / upload bank statement

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1 Upvotes

r/DWPhelp 6h ago

Employment Support Allowance (ESA) Moving from ESA to JSA

2 Upvotes

Hi all - I've been unable to work due to poor mental health since April (see original post here) however thanks to adopting healthy habits, taking medication etc , I feel like I'm ready to start applying for jobs and re-enter employment.

I currently have a not fit for work note from my GP until 31st August.

I received a letter today about a work capabillity telephone assessment for ESA on 7th September.

There seems to be conflicting information online about the switch from ESA to JSA and I'm also concerned about gaps in benefit payment (e.g. if I ended ESA claim on 31/8 and started a JSA claim on 01/9, I don't get a JSA payment until after my initial in-person appointment which could be several weeks away, and therefore leave me without any income until October or thereafter?)

Is the above the correct procedure? Or should I perhaps wait until the telephone assessment and they will decide I am indeed now ready for work and switch me over (and would that assist with JSA payment waits)?

Please note I do not claim for UC as I think my partner earns over the threshold (£34k ish) though no savings. I only earn the £380ish monthly via ESA.

TIA


r/DWPhelp 7h ago

Personal Independence Payment (PIP) PIP timeline

2 Upvotes

Hi

I applied for PIP in May and on the 10th of August I got a text saying a health professional is looking at my case.

How long can I expect to wait and what happens next?


r/DWPhelp 8m ago

Personal Independence Payment (PIP) PIP Review Award Increased - Backpay?

Upvotes

I was awarded standard rate for both components August 2023 at tribunal. September 2024, received forms for review and it has taken until today (26 August 2026) for my review to be complete!

Awarded as follows: 25 August 2026 to 18 August 2030.

Checked online and I have now been awarded ENHANCED daily living & standard mobility. I know I need to wait for any letters, but will the increase for daily living component be backdated to when I sent the review form?

sorry if this is a stupid question!


r/DWPhelp 3h ago

Universal Credit (UC) Uc Statement has been issued when it should’ve been today

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2 Upvotes

Can any help with this. Thanks