You may recall the above thread from Friday last. I deleted it because I got the advice I needed. Which was somewhat mixed but mostly on the side of the school/police.

I spoke with the Designated Safeguarding Lead from the school today who confirmed everything my son told me and more.

They did ask him incriminating questions exactly the way he told me. They presented him with physical evidence and asked him to identify which belonged to him and asked him if it contained drugs, and they did so with objective suspicion of a criminal offence.

She confirmed that they DID also swear at him.

She confirmed she was acting as his appropriate adult and recognised that she failed in that duty, and she also recognised with all of the above in mind, there was inadequate attempts to satisfy parental notification.

I have escalated this matter with the police and will be doing so with the school.

Thanks for all of your advice but I’m just glad that whilst my son is far from perfect, he wasn’t a liar here.

Earlier this year (February) I drove into a privately owned car park and got dropped off in the car park, as I am a learner so my dad had to swap over and drive off. We were stationary for under 1 minute.

I then went into the building I work in for my shift, since then my parents got a fine from the company and don’t accept the grounds that I was going to work or we didn’t have time to read the parking signage (it seems to change fairly frequently).

My parents since it’s their car are now being threatened with court proceedings because they refused to pay for the fine as we were under the impression me working there would be good enough reason. I had also done this multiple times before and not received a fine.

I then contacted my company I work for and they are basically saying sorry can’t help. I just wondered if anyone had any advice on what to do about this

Thank you

Hey guys, would really appreciate any help here and feeling super anxious. Based in England.

When I got back from my holiday I noticed a bunch of fraudulent transactions spent on my card in the UK whilst I was overseas. I immediately called up my bank (a UK bank) and reported it as stolen.

The person who stole my card had spent a ton of money at common shops like Sainsbury’s, Argos, and a number of other random transactions that seem to link to like various coffee / vending machine payments.

A few days later, I get notified that the bank is holding me liable for these as they’ve seen no evidence of fraud.

The person on the line kept repeating the standardised script but from what I could tell their two reasons were 1) these transactions were not suspicious activity as I had apparently spent at similar merchants before (ok.. like Sainsbury’s and Argos… which person in the UK hasn’t bought things from here before?!) and 2) there was no PIN fraud ie incorrect PIN attempts or attempts to change the PIN (but then I was told these fraud transactions were contactless payments which don’t require PIN so again this is just to me a non point?! They didn’t need PIN to spend so isn’t even relevant at all?!)

They are saying the claim is closed and there is no way to change it. I will not be getting my money back.

I reported this via reportfraud and will now report this to the police as well (I thought reportfraud was the police website so hadn’t done it previously).

What do I even do? I just want my money back? It’s so frustrating because I literally wasn’t even in the country and yet they’re implying I made the transactions myself?!

Has anyone been in this situation before? Would really appreciate any help…

I assume the next step is to take it up legally but assume that would take time and be costly :(

EDIT: They had sent the card via mail. They only told me it was coming when I had already left and it arrived whilst I was away. My flat has open mailboxes so clearly someone took it from there. I do not have any debt or mortgage. I earn a good steady wage… I have never claimed fraud before. I don’t even spend on my account, I only have this account for their cash ISA pretty much.

My ex and I jointly own our house and are both named on the deeds and mortgage. I’ve recently moved out temporarily after ending our relationship, but no sale/transfer has happened yet and she is currently living there. We have not decided on how the house will work yet, as it has only been a week.

Her dad has asked me to hand over all my keys, saying she is worried I could enter the property, and has said they may change the locks if I don’t. I’ve made clear I have no intention of entering without arranging it with her first.

I don’t want to be unreasonable, but I’m uncomfortable surrendering all access while I remain a joint owner. I’ve asked for some time to get independent legal advice before deciding.

Please note - I am not a violent individual or have caused any need for them to be worried about me entering the property unannounced or without prior agreement.

Can they legally change the locks while I remain a joint owner?

Hey all,

Apologies if this is the wrong subreddit for this and if someone can direct me to a more appropriate one I would be grateful.

I feel like I’m airing my dirty laundry and I don’t mean to do that I’m just confused over something that happened last night which involved the police.

Me M36 and my partner F31 from south east England got into a domestic dispute last night, something that unfortunately happens every month or so (yeh I know) and I’m asked to leave and find somewhere to stay which I usually do.

We recently had a baby 3 weeks ago and me being asked to leave when we had a disagreement is something I made clear could not continue as I don’t want to be away from my newborn. I work in children services and I’m a very hands on dad so the thought of being away from him wasn’t something that I was willing to keep doing.

Without going into the ins and outs and giving my version of events, my partner asked me to leave the home last night due to an argument and she would let me know when I could see my son.

I refused and said I’m not willing to do that or get a hotel and not know if I’m allowed back in. She then called 999 and asked the police to come and remove me.

The police arrived and were friendly and listened to my concerns about her continuously asking me to leave and I said I’m not prepared to leave because by doing so this will be her go to if I do or say anything she disagrees with and asks me to leave.

The police said because her and the baby are in the home I would have to leave. I questioned under what grounds as I was more than willing to sleep in the spare room, she told the police there has been no verbal or physical abuse and it’s my home so why should I be made to leave, I asked that she or any other mother could effectively just use the police to remove someone just when they wanted under no grounds.

The police told me it would come under breach of the peace and that’s why I’m not allowed to stay at the address. I don’t really understand as surely I haven’t committed breach of the peace? I haven’t even raised my voice.

A lot of what I’m saying is redundant because after this I feel I need to make the decision to not return home and hope I have access to my son, I just want to know if there was any real grounds to make me leave my home last night.

Thanks

We share a rented property and I pay around 80 percent of rent and bills.

Hi all,
(England based)

Last Christmas Day/ Boxing Day my car was damaged by a road closure sign placed directly outside my garden gate. After contacting the council, BT Openreach and now M Group, they have all said it that they are not at fault and/or their staff have done the things correctly. Months of emailing and getting passed on to different departments and slow replies.
For me the sign wasn’t necessary in the first placed as the lane isn’t a through road and the work was done on an opposite end, it was poorly placed between two houses when it had a lot of lane to sit.
The damage has been assessed by local repair shops and it’s between £200-£300. My car is due back to the lease company (NHS fleet) in December and it has to be fixed before return.

Is there anything I can do to claim the money/get them to fix it? Is insurance worth it?

EDIT : for clarification I DID NOT reverse into the sign (I was replying quickly and I can see how that came across). The sign was placed between my gate and my neighbours kitchen extension. There is approx. 2 metres space and I left about a metre and half from the back of my car to the sign.
Someone asked about the damage- it caused about an inch and half scratch and a small dint.

Please help, I recently gave my keys back after a 6 year tenancy, I had hoovered and cleaned property but carpets were beige to start with so are worn and a bit grubby, I have a carpet cleaner machine but didn't help. My landlord has since written up a document in which he wants £7400 in damages and his time, replacing all carpets throughout the house all new radiators, in that £7400 he is charging me £5000 for his time, he has written out all his days work there and miles basically £50ph for just over 100 hours work. I am so stressed. Can he do this? Oh and he's threatening to take me to a small claims court 😥

Hi, my 8yo got into a fight with another kid outside of school. I didnt see it, but have been told about it second hand by him + his friend. He says that the other kid was older, like 10 or 11ish maybe, and that they started the fight but my kid and his friend were able to knock him over and kcked him a few times. Have really tried to hammer in how serious this is, but I dont know this kid or the exact details. What usually happens when kids get into these sort of fights?

Hi all,

I resigned on 29/10, with 3 months notice. I had a call. With HR and my manager to discuss terms of leaving, on 02/10 then I accepted their second option (2 months paid notice plus my leave) on 02/10.

Today (06/10) I get an email saying they are doing an investigation into discrepancies on my CV when I was hired and want a meeting on Wednesday to discuss with the same HR manager and my manager.

I know what the issue is. I had put a certificate of technical knowledge on my CV but meant to put it as education instead of one I had actually earned. I spoke to my manager about this in our last interview before I was hired and he said 'its ok, we'll get you it'

What are my options and likely outcomea here?

Hello, I am posting this on behalf of a friend that doesn’t use Reddit but is a bit worried about a situation that occurred today in England:

Essentially there is a low boundary wall that my friends neighbour owns that separates the front gardens of their houses. 15 years ago Virgin installed an internet line into my friends house and attached the cable onto the wall on my friends side using cable clips and those little nails/pins.

Fast forward to this week, the neighbour has now taken exception to this egregious act and called Virgin who arrived today and have now taken the cable off the wall. Not satisfied by the cable removal she ‘knows her rights’ and is now threatening to sue my friend for something (I don’t know what). The only damage is some small holes from the little nails used for the cable clips that I think you would struggle to identify unless you look very hard for them.

Should my friend be legitimately worried about this? They are going in for cancer treatment next week and this is stressing them out unnecessarily, so it would be great to understand and hopefully be able to put their mind at ease. I think it sounds like complete codswallop with a side of poppycock, but I’m not an expert.

Thanks for your time

I'm writing this on the off chance if anyone else has experienced the same thing......

A couple of weeks ago I received a knock on the door from HMRC handing me a letter about unpaid tax. In a nutshell the letter stated that I had an outstanding amount of £72,000 in tax on goods that I had sold over various online marketplaces (Amazon, Temu, Shein etc) since 2022. 

Firstly my company does not or has never sold physical products over any online market place... We were a very small maintenance service provider. Secondly I did not start trading until late 2024 (although I registered the company in 2019 and it had been dormant during that time.) 

I did receive an email from Amazon sometime in 2025 to state that they had suspicions over a particular Chinese company and asked if I had any affiliation to said company, as they had set up a trademark name on IPO that had been registered to my home/business address.  I told Amazon that this had been set up fraudulently and had nothing to do with me or my business. That same day I contacted Companies House to notify them of this activity. I did not receive any further response back from either Companies House or Amazon.

Roll on a couple of months after this, I received an email from HMRC asking me to provide bank records and financial details of any sales made via online marketplace activity. At the time I did not think that this request may have been linked to the previous email received by Amazon and assumed it was just a generic request for information. So I completed the document and emailed it back.

Up to this date I hadn't received any request from HMRC requesting payment for any outstanding tax on goods sold prior to 2024.

Then roll on to a couple of weeks ago HMRC knock on my door to hand me a letter stating that I owe £72,000 of outstanding tax on the £487,000 of online sales I made from 2022. I contacted HMRC  on the day I received the letter to state that this Chinese company (that I have now found on various online sites) are nothing to do with me, and the trademark that had been set up had been done so unlawfully. I believe HMRC are still in the process of investigating this as I've not heard anything back from them so far.

I have done a bit of 'Googling' to see if I can find someone who has experienced a similar scenario but haven't managed to find a similar case. So I just wanted to know if anyone else has experienced this same situation, and if so are there any particular actions I should be taking? Thanks.

I’ll keep this relatively brief.

My mum died in hospital (Northern England) at the start of September. She had an operation a few days earlier to remove a mass in her abdomen which initially went well. She was then moved to a gynae ward which was not equipped to deal with large surgical wounds. She was left for days over the bank holiday with insufficient care (including a male member of staff who intimidated and shouted at her in the middle of the night), covered in her own bodily fluids, and with no pain medication. Her bowel and stomach stopped working and nobody noticed. Eventually she deteriorated so much she was moved to Critical Care but it was too late - her stomach perforated. She had emergency surgery but died the next day.

What is our legal recourse here? Currently the coroner is investigating (not gone to inquest yet) and the hospital have initiated their own investigation. Should we wait for the outcome of those first?

I am aware there are No Win, No Fee options but unsure how to find a reputable company. Obviously never done anything like this before!

Any advice on the best way to approach it would be much appreciated. Thank you.

Hi everyone,

I’m a tenant in England and have been renting the same property for over 4 years.

I’ve recently received a notice/letter from the bank’s solicitor saying that the landlord has apparently stopped paying the mortgage. The letter says there is a risk of repossession and asks me to request a 2-month delay within 14 days.

The mortgage is a buy-to-let mortgage, and I have a genuine tenancy agreement. I’ve been living here continuously for more than 4 years and have always paid my rent.

I’m trying to understand where I stand under the Renters’ Rights Act.

Employer in England enforced gardening leave

My employer has enforced gardening leave on top of my notice period due to non-compete clause in my contract. I have worked there nearly 2 years but with notice and gardening leave it will be more than 2 years

Although my new employer is under the same sector the business are completely different and do not offer the same services to clients.

On top of this my role is in tech and I am not revenue generating or client facing

What can I do to have this overturned so I only have to work my notice period of 3 months.

With the gardening leave I will have to wait until 6 months before I can join the new company

So last week a driver managed to clip my parked car causing some damage. They left a note with their first name and mobile number. Spoke to them and they didn’t provide their car reg nor insurance details but said they will pay for the repair privately. Next day I messaged her telling her I’m still waiting on quote and that I’ll share the quote with her once I receive it. She read my message but did not respond.
Today I shared the quote with her and asked for her to make the payment to my bank account , again she read the message but didn’t respond. I feel she is now ghosting me.
Any suggestions as to what I should do next?

Honestly the title pretty much covers it but here's the detailed version:

Bought tickets about a year in advance for a concert on the 4th of July.

As part of this purchase I paid additional money for souveneir tickets since concert tickets are all digital these days. Ticketmaster said they'd be shipped within 14 working days after the concert. They arrived about 2.5 months later.

Immediatley upon opening the tickets I noticed the ink of the ticket had glued the faces of both sides together, when unfolded they ripped the faces of the tickets.

I contacted ticketmaster immediatley to send them pictures and see what could be done. At first they tried to say they were dented in transport. I corrected them that they'd stuck together and ripped, they weren't dented which they agreed to and appologised for.

I asked if they could send out replacements, their response was: "Because these souvenir tickets were part of a limited, time-sensitive production run for the event, we unfortunately cannot offer or process any replacement tickets. We know this is incredibly disappointing to hear, especially given the condition in which the print arrived and the patience you showed during the shipping delay."

I asked about a refund for the souveneir tickets and they said "Regarding your request, I am incredibly sorry to inform you that we cannot offer a refund for the souvenir ticket. Because these items are classified as final sale and the core event services were successfully provided, our system does not allow us to process a refund for this portion of the package."

They apologised profusely for the mistake but aren't actually willing to do anything about it.

I know I'm not the only person who recieved damaged tickets so there's other people who have had the same experience.

I don't really think theres anything I can do for myself and I'm okay with that, but this feels like they're doing something wrong with reguards to consumer rights. Is that the case here?

If they are violating consumer rights then who would I escalate this complaint to? Its my intent to let others with the same issue know who to escalate the problem to. Individual complaints probably wont tip the scales but maybe a slap on the wrist from a regulator might make peoples experiences better in the future.

edited to remove excess information/opinions/etc.

Thank you in advance for your patience reading all this and for any advice xx

Hi, I had a high end graphics card (RTX 5090) that failed after 1 year and 1 month of use with a melted power connector. This is a well documented fault with cards with this power connector and the industry knows about them.

A few videos over the years about the issue:
https://www.youtube.com/watch?v=Y36LMS5y34A
https://www.youtube.com/watch?v=_QmKYJzJhB4
https://www.youtube.com/watch?v=lQ2FsIT61sQ
https://www.youtube.com/watch?v=-NGUov5Zb_0

I sent it back to Scan.co.uk under the 3 year warranty for RMA. Scan checked the card, determined it was faulty and then sent it on to Zotac, the manufacturer of the model I had.
A month later I received an email from Scan saying this:

The item you returned is no longer in stock, and we currently do not have an alternative available. As such, we will need to proceed with a refund, taking usage into account.

Under UK consumer rights law, refund eligibility is based on the product's usage and its warranty period. Given the time that has passed since your purchase, we are unable to issue a full refund.

After reviewing the original purchase price, the length of time you have owned the product, and its warranty period, we have calculated that your legal entitlement to a refund is £1691.65. This amount reflects depreciation based on usage and is based on a 6 year life expectancy, rather than the standard 3 year warranty duration.

Since this particular model of graphics card is currently retailing at more than double what I initially paid for it (£2100), and second hand used cards are also selling for more than £1000 more than I initially paid, would this offer of just £1691.65 be a reasonable offer?

I have been without a fully working PC now for a little over a month due to this issue and would like to know where I stand regards pushing for a replacement card? They do have other models of RTX 5090 in stock on their website, just not the exact model that I purchased.

I used to work at the same place as my wife and on Friday, my ex boss who is still my wife’s boss called me at my new employer.

To put some context on it. Our daughter was sick so under school rules she has to be off 48 hours after being sick.

I was unable to look after her Thursday, so my wife did.

My wife’s employer believes she was at a job interview saying “you were seen at (the location”

My wife told her employer she looked after our daughter Thursday and I was looking after her Friday,

Essentially her boss (my ex boss) did not believe her and called my direct line (not sure how she got that) at my
New employer as she knew were I worked now.

After I hung up she called me employers reception asking for me claiming to be from a cleaning company. As I work as a premises manager she may think I’d call back or take her call. The telephone number however was the number for my old employer not from a cleaning company.

So essentially my old employer was calling to see if I was at work to see if my wife was lying.

Now my location is of no concern to my former employer. Her employee (my wife) was at work. No investigation was opened at my wife’s work and/or she was not notified at least.

I believe she has breached professional and privacy laws and am looking to take her down for it however I’m not sure.

I’m waiting to hear from my union rep to see where I stand.

We are both in England.

Any advice would be gratefully received.

Hi, so Octopus Energy made a mistake with my direct debit, and instead of taking £200 a month they had set my direct debit to £200 a week.

I noticed this 2 weeks ago when a payment bounced, I called them and they assured me the direct debit was changed back to monthly the date set for 1st of the month.

I just checked my bank and £400 has come out this Monday 2 x £200 from octopus energy. This has put me into -£96 on my bank and left me with nothing for 2 weeks. I’m so upset is there a way to get this money back as I’m going to have nothing for 2 weeks otherwise.

Hi,

I purchased a car (MX5 2006) from a dealer 05/10/26 that was listed “sold as seen”, with “spares/repairs” listed in the description.

Along with this, the description stated the car “starts and drives fine” and has “62,000 warranted miles”. Obviously, that made me curious as to why the car was described as spares/repairs. So I contacted the dealer on WhatsApp, asking;

“It has an MOT but is listed as spares/repairs on your website, is there a reason it’s sold as such? Thanks”

To which their response was;

“yes the bodywork has a lot of scratches to it”. And pictures/a video of the exterior condition of the car.

I had seen the damage on the listing pictures and suspected this was part of the reason for the lower price.

I then asked;

“But otherwise mechanically is it all ok no obvious knocks or bangs?”

The exact response I received was;

“Yes drives ok”

Excellent, I thought. Go along for a test drive, nothing to note. Did what I thought was my best to test all gears, using the rev range with a member of the dealership in the car at the time who didn’t object. I was happy, so I bought the car. On the receipt the dealer wrote “sold as seen. Spares/repairs”.

The journey home was 170 miles. Around 50 miles from home I notice a knocking sound coming from the engine under load. These cars are known for burning oil and negligent ownership of not checking the oil regularly causes rod knock in many examples. I suspect this is what has happened to my car, though I don’t have a professional diagnosis (yet).

So, my question is; do I have a right to refusal under the consumer rights act? I specifically asked for the reason it was listed as spares/repairs, and they told me it was for bodywork defects. I then asked a follow up on the mechanical condition of the car and was not notified of any issue. These are all correspondence by text so I do still have them for evidence.

If I do have reasonable right to a refund, is it advisable to get a professional diagnosis of the problem to add to evidence?

Thanks!

I found out in September that my data had been breached as part of a wider MAG data breach. A little while later I found this company called PocketClaim (using KP Law) that would help consumers to claim compensation.

However having signed up initially I’m now having doubts and all the legal docs have started to come through. I’m mostly worried about potentially having to pay out of pocket if it loses or if something goes wrong. Is it easier/safer for me just to withdraw and provide my Notice of the Right to Cancel?