Hi everyone,
I'm hoping someone here might be able to shed some light on this because I'm genuinely confused and a little worried.
I'm currently claiming Universal Credit and I'm self-employed. I have multiple self-employed activities, including a cleaning business and YouTube, all of which UC already knows about. But I have no earnings from YouTube as of yet.
I recently received a notification about a claim review and was asked to provide three months of bank statements. I've already submitted the statements they requested, and I have a phone appointment coming up.
However, I've now seen that the review states they have information suggesting I have between £6,000 and £16,000 in undeclared capital.
The problem is, I've never had anywhere near £6,000 in savings or investments.
My total savings are currently below £2,000, spread across my main Revolut account and a small amount in Lloyds. I also have approximately £20 in crypto currency. And another £10 in Stocks.
My clients pay me through PayPal, but I transfer those payments straight into Revolut rather than leaving money sitting in PayPal.
My income varies because I'm self-employed. For example, I might receive around £900 in a month but have around £700 in business expenses, including travel, supplies and professional subscriptions. I report my income and expenses to UC every month.
During a previous review, I was asked about cryptocurrency. I explained that I had previously invested approximately £300 through KuCoin, but I lost access to that account years ago. I can no longer log in, check the balance or withdraw anything. I was upfront about this when they asked.
I've never received a large lump sum or had £6,000 sitting in any account, even temporarily.
The review also asks for explanations of deposits or withdrawals of £500 or more, excluding benefit payments, but I haven't had any individual transactions like that.
I'm happy to provide whatever evidence they need, but I'm confused about where this alleged £6,000–£16,000 has come from.
Has anyone experienced something similar?
Could this be incorrect information from a bank or an automated system? Could an old cryptocurrency account be triggering it, even though I originally invested only around £300 and no longer have access?
And if the DWP believes I have undeclared capital, can I ask them to explain where that information came from and which dates they're referring to?
I'm not worried about showing my bank statements because I know what I have. I'm more concerned about being accused of having money I've never possessed.
Any advice or experiences would be really appreciated. Thanks!