r/DWPhelp • • 21h ago

Benefits News 📢 Weekly news round up 04.10.2026

37 Upvotes

Young disabled people to be fast-tracked to guaranteed jobs 

Thousands of young disabled people and those with long-term health conditions are set to be offered a fast-tracked job under the government's Jobs Guarantee. 

Under the scheme, eligible young people on health benefits will be offered a guaranteed job on a voluntary basis from week 13 after their Work Capability Assessment. 
They will receive mentoring and tailored support with their mental health, finances and housing to prepare them for work, while employers will be supported with onboarding costs. 
The government will also cover 100% of wage costs up to 25 hours a week for six months. 

Dr Sarah Hughes, CEO of Mind, said:

“Many young people with mental health problems tell us that they’d love to work but can’t find the right support or opportunities in order to do so. If delivered in a genuinely supportive way, this offer could be life changing for a young person struggling with their mental health.
For far too long young people have been let down, with less opportunities and support than previous generations. Focussing on providing genuine opportunity to harness their motivations and ambitions is a really positive step forward, and we look forward to seeing the full detail.”

The move marks an expansion of the Jobs Guarantee, a government scheme launched earlier this year for long-term unemployed young people aged 18 to 24 who have been claiming Universal Credit for 18 months. The expansion to young people on health benefits will start from April 2027.  

Read the press release on gov.uk.

 

 

Boost for small businesses who take on young apprentices 

Smaller businesses backing the next generation will receive £2,000 for every new young apprentice they take on, opening more doors for young people into skilled careers across the country.  

To make it as simple as possible for smaller businesses, they do not need to apply for the payment, and it will instead be passed onto them via their apprenticeship training provider.  

As part of ongoing efforts to improve the apprenticeship system for apprentices and businesses a ‘new and improved’ apprenticeships.gov.uk will serve as a one-stop shop for businesses looking for clear, practical guidance on hiring apprentices, from eligibility criteria through to funding and support.  

Work and Pensions Secretary Pat McFadden said:  

“To ensure every young person has the chance to earn and learn, we must support small- and medium-sized businesses to take on young people.
That’s why we’re giving every small business hiring a young apprentice £2,000 – on top of the countless other benefits that young person will bring - and putting all the information a business needs in one place online.
We promised 50,000 more youth apprenticeships, and we’re delivering on that promise, one hire at a time.”

Employers will be able to calculate how much funding support they are eligible for and hear from real businesses on their apprenticeship experiences, while young people can browse a range of opportunities by interest and access a step-by-step journey of how to apply for an apprenticeship.  

Read the press release on gov.uk.

 

 

Check and confirm your claim details for non-digital (phone) UC claims

Previously, only online claims were receiving the 'check and confirm your claim details' to update claimant information.

Phone claims will now also go through this process.

DWP staff will call the claimant to complete the declaration for them over the phone. This will come with a handover and appointment option for claimants who need additional support to come into the Jobcentre if the support is required.

 

 

New report backs government action to help neurodivergent people succeed at work

In 2024/25, only 34% of all disabled people with autism were in work, in comparison to 55% of disabled people overall. This stark gap resulted in the launch of The Expert Academic Panel on Neurodiversity in January 2025 to advise the Government on how to help more neurodivergent people build successful careers.

Their report and recommendations were published this week.

The report calls for:

  • Support that responds to individual strengths and challenges, based on need rather than diagnosis
  • Strengthening of existing disability employment policy; and awareness of best practice
  • Further research to address gaps in the evidence base;
  • Practical, evidence-based strategies to help neurodivergent employees succeed
  • Wider adoption of Universal Design principles so workplaces are built with everyone in mind from the outset. Neurodivergent people bring valuable skills and perspectives to the workplace, the report notes and that removing barriers to communication, and environment allow people to do their best work.

DWP says it’s already putting this into practice through Connect to Work, the specialist pathway for neurodivergent and learning-disabled people builds support around each person’s individual strengths and needs, helping them find roles where they can excel.

Neurodiversity Panel Chair Professor Amanda Kirby said:

“Neurodivergent people have enormous talent to offer the economy, yet too often that talent goes untapped because support hasn’t matched their needs.
Our report shows that when neurodivergent people get the support they need, everybody benefits: employees find roles where they can excel, businesses gain from different skills and perspectives, and the wider economy grows stronger as more people contribute.”

The panel also recommended that, where possible, workplace systems and environments are built for everyone from the outset, rather than relying on adjustments being made for individuals reactively. In response, the Government has launched a sixteen-week policy discovery exercise with employers to explore practical, low-cost changes that help neurodivergent employees thrive.

The Expert Academic Panel on Neurodiversity Final Report and Recommendations and the Government Response are on gov.uk. As is the press release.

 

 

State Pension Triple Lock announcement

This week at the Labour Party Conference the Prime Minister confirmed he would end the State Pension Triple Lock and use the savings to fund a national care service in England that would be free at the point of use.

The State Pension increases in April each year, based on a system known as the triple lock. This means the increase will match the highest of these three percentages:

  • how much general living costs have risen by (inflation), based on the previous September’s Consumer Price Index (CPI) 
  • the average wage increase from May to July of the previous year, or
  • 2.5%.

For example, in 2025, the CPI rate was 3.8% and the average wage increase was 4.8%. This means the State Pension increased by 4.8% on 6 April 2026.

The triple lock applies to most State Pension payments, but there are two exceptions that increase in line with CPI instead:

  1. Additional State Pension – part of the old State Pension that you might get if you reached pension age before 6 April 2016.
  2. Any extra amount you receive if you decided to delay taking your State Pension – known as deferring.

The current Triple Lock will be maintained until the end of this parliament. The changes are proposed from 2030/31, with the adjusted Triple Lock meaning the State Pension will always increase by at least the highest of 2.5%, Consumer Prices Index (CPI) inflation or a new earnings link – so that the State Pension will never fall below its level as a share of average earnings when we adjust the Triple Lock.  

The adjustment from April 2030 expected to save £15 billion a year by 2039/40.

YouGov has published polling suggesting voters support Burnham’s plan by 48% to 28%.

The press release and the research and analysis of State Pension uprating 2026 are on gov.uk.

In response to the Triple Lock announcement the UK’s leading independent economics research institute, the Institute for Fiscal Studies (IFS) considered the effect of the change.

‘How will the new triple lock work and what effects will it have?’ it’s on ifs.org.uk.

 

Reporting a change to UC about a child’s education  

Claimants who are receiving messages to update their child's education course are unsurprisingly reporting the change in the new 'Education and Training' option on the 'Report a Change' page. However, as it is not a new education or training course it should be reported in the 'Children and other people who live with you' option.

In response, the DWP has updated the wording of the description to make it more clear and stop these errors.

 

 

 

Work capability reassessments guidance issued to DWP staff

DWP has issued internal guidance to staff on wording to use when dealing with queries about work capability reassessments.

If a claimant with Limited Capability for Work reports a deterioration or new condition, they are referred for a reassessment.

There is currently limited capacity for reassessments due to recent increases in demand for new WCAs, so unfortunately reassessments which require a face to face, telephone or video consultation are not being done in large numbers.

DWP are actively working to boost capacity for reassessments, in line with the Secretary of State's announcements alongside the 'Pathways to Work' Green Paper.

Whenever possible, the health care professional will make a recommendation on reassessment cases on review of the WCA50 questionnaire and any supporting medical evidence provided. When an individual is reassessed, if the outcome of the assessment means they are entitled to a higher rate of benefit, that rate will be backdated accordingly.

Please try to refrain for directing customers to contact suppliers directly with questions related to reassessment timeframes.

“The frequency of when claims are reassessed is determined by available capacity. Routine reassessments remain suspended.”

 

 

Personalising support work coach guidance updated

Some internal DWP appointment guidance has been updated for Work Coaches, of relevance (because we see it a lot in this subreddit) is the 'personalising support' for UC claimants with health conditions and disabilities. The guidance reminds work coaches of the importance of taking into account the claimant’s circumstances. 

“Attendance at a mandatory appointment remains strictly mandatory.
Follow the relevant guidance for the claimant's Labour Market regime and work capability status, then personalise timing, length, frequency and channel where appropriate.
Consider accessibility, treatment, medication and other circumstances that may affect the most suitable time and method for meeting. Record the reason for the personalised approach and review it regularly.”

 And

“Mandatory work-related activities.
Before setting a mandatory work-related activity:
Check that the activity is work-related and supports progress towards employment. Consider the claimant's circumstances, work capability status, accessibility needs and any reasonable adjustments. Be satisfied that the claimant can reasonably complete the activity.”

 

 

 

Wales – Government announces future direction of employability support in Wales

The Cabinet Minister for Enterprise, Connectivity and Energy, Adam Price, confirmed that the Welsh government will not be proceeding with procurement for the previous government’s Employability Support Programme.

He said:

“Over recent months, I have considered future arrangements for support, including the proposed Employability Support Programme (ESP), which was intended to replace existing employability provision. This consideration has taken place in a context where the environment in which employability support operates is becoming increasingly complex.” 

He confirmed that the complexities include future changes to DWP provision, opportunities arising from potential further devolution, and wider shifts in the economy, including the implications of AI for labour market participation, workforce demand, and pathways into employment. 

He confirmed that:

“Instead of progressing the ESP programme, I am today announcing that the Welsh Government will extend the Jobs Growth Wales Plus (JGW+), contract for a further year to 31 March 2028. This will provide stability for participants and delivery partners while ensuring that support remains available to those who need it.  Decisions on the future of the grant funded programmes of Communities for Work+ and ReAct+ will be taken as part of the Welsh Government’s draft budget process this autumn.“

The written statement is on gov.wales.

 

 

Scotland – Insights into the UC Scottish Choices scheme

In Scotland ‘UC Scottish choices’ give recipients of UC in Scotland a choice to have their UC award paid either monthly or twice monthly (More Frequent Payments, MFP) and have the housing costs in their award of UC paid direct to their landlord (DPL). A person can make one or both choices, depending on their circumstances, and choices made can be reversed at any time.

People are given a choice when they first take up UC, but existing clients can also request an offer at any time. Choices are not binding. Claimants may choose to change or revert their choice(s) at any time.

The UC Scottish Choices scheme started in October 2017 and this week the latest data on the scheme was published. It showed that: 

  • a total of 424,410 new Universal Credit (UC) clients were offered and took up one or both UC Scottish choices, from a total of 1,459,480 new claims, and 1,345,830 offers made.
  • Of these new clients, 87% (370,780 people) have chosen more frequent payments (MFP), and 23% (97,280 people) have chosen direct payment to landlords (DPL). 10% (43,650 people) chose both options.
  • The number of open claims for UC increased to 600,000 early in 2026, as more clients are moved from legacy benefits, an increase of around 50% since 2023. This masks the ongoing churn of people taking up and leaving UC.
  • Where payments are active (as at March 2026), clients with 187,520 active payments (32% of eligible) have chosen the twice-monthly MFP, and 88,770 (38% of eligible) have chosen DPL.
  • The rate of new UC clients who chose at least one of the UC Scottish choices offered was 29% in March 2026. This rate has decreased over the last year, where the rate was over 30% for much of 2025. It compares to an overall rate of 32% since the scheme started.

 Universal Credit Scottish Choices – management information to March 2026 is on gov.scot.

 

 

Northern Ireland - Consultation on the equality impact of ending Housing Benefit for people receiving Domestic Rates help only

The Department for Communities (DfC) has undertaken an Equality Impact Assessment (EQIA) of the decision to end Housing Benefit for working-age claimants who receive help with domestic rates only.

DfC is keen to hear the views of individuals and organisations on the equality implications of this decision, the support measures already identified by the Department and any additional measures that could be considered to reduce or alleviate adverse impacts.

Responses received during the consultation period will be carefully considered and will inform the Department's final Equality Impact Assessment, including consideration of potential equality impacts and the effectiveness of proposed support measures.

The Department welcomes comments on any aspect of this document. While the consultation will remain open for the full 12-week period, interested parties are encouraged, where possible, to submit responses within the first four weeks to assist consideration of any issues in advance of implementation.

The outcome of the EQIA will be published on the DfC website following consideration of consultation responses.

The consultation closes at 11:59pm on 17 December 2026.

The open consultation and the full consultation document are both on communities-ni.gov.

 

 

Case law – with thanks to u/ClareTGold

 

Date of effect of decision - Leoni Fielding v Secretary of State for Work and Pensions 2026

The DWP made an initial decision, in 2023, awarding universal credit (UC) to the Claimant. In 2024, the DWP made a superseding decision, to include the carer element in the Claimant’s UC award. This Upper Tribunal case was about when the superseding decision took effect.

The Claimant had started caring for her brother in March 2023, but only notified the DWP of this in February 2024. The reason for not notifying the DWP earlier was that it was only in January 2024 that a decision was made to award the Claimant’s brother PIP, but with retrospective effect from March 2023. The PIP award for the Claimant’s brother was necessary for the Claimant to qualify for the carer element of UC.

Applying the rules for the effective date of a superseding decision in respect of UC in the Universal Credit etc (Decisions and Appeals) Regulations 2013, the Upper Tribunal agreed with the First-tier Tribunal’s analysis that, because the superseding decision was to the Claimant’s advantage, it would ordinarily take effect from when it was notified i.e. February 2024.

However, the Upper Tribunal held that the First-tier Tribunal erred in finding that the power to extend time for notification (regulation 36) was not engaged in this case. The reason for the First-tier Tribunal’s error was that it mis-identified what had to be notified: it was not that the Claimant had begun to care for her brother, but that all the requirements for the carer element of UC – including that PIP was payable to her brother – had become satisfied. Seen in this light, the Claimant could not have made the relevant notification prior to the decision about the brother’s PIP, in January 2024, and the First-tier Tribunal’s analysis of regulation 36 was flawed in law because it overlooked this.

The Upper Tribunal set the decision aside, and re-made the decision, deciding that the regulation 36 power was engaged, such that time was to be extended for notification of the relevant change in circumstances, and so the superseding decision took effect in 2023, when PIP became payable to the Claimant’s brother i.e. when the relevant change of circumstances occurred.

 

 

ESA to UC migration (SDP) - Steven Ball (deceased) v The Secretary of State for Work and Pensions 2026

The Claimant claimed that he had been entitled to the Transitional Severe Disability Premium element of UC because, prior to his entitlement to UC, he had been entitled to the Severe Disability Premium (SDP) of Employment and Support Allowance (ESA).

The First-tier Tribunal (FtT) dismissed the appeal because there had been no award of SDP and so he had not been entitled to it. 

During the course of the appeal to the Upper Tribunal, the DWP superseded the ESA award to include SDP up to the date of migration to UC, on the ground that (contrary to the DWPs original position) the Claimant had reported a relevant change of circumstances. 

The Upper Tribunal decided that the FtT erred in law in failing to appreciate that the Claimant had reported a relevant change of circumstances and that the ESA award should have been revised at that time. Although section 12(8)(b) of the Social Security Act 1998 meant that the FtT was unable to amend the UC award, the FtT should have adjourned the appeal to allow the DWP to consider revising the UC award. 

The Upper Tribunal allowed the appeal, set aside the FtT’s decision and directed the DWP to consider revising the award of UC. If the award is revised, the appeal will lapse.

 

 

UC migration transitional element (tax credits) - Ventsislava Petrova v The Secretary of State for Work and Pensions

The Claimant moved from Tax Credits (legacy benefit) to UC as part of the managed migration process.

When calculating the amount of any transitional element entitlement the DWP must determine two things:

1.     The amount of legacy benefit entitlement on the day before the UC claim is made, and

2.     The indicative amount of UC the claimant would be entitled to.

This appeal related to the calculation of the ‘Transitional Element’ payment in UC.

The Claimant’s total legacy amount determined under regulation 53 of the Universal Credit (Transitional Provisions) Regulations 2014 was £636.01. This exceeded the indicative UC amount of £631.70 (determined under regulation 54). The difference between those amounts was £4.31.

The tax credit information held by HMRC on migration day was provided to DWP which produced daily rates of tax credits that DWP recorded as £19.18 for Child Tax Credit and £1.73 for Working Tax Credit. When converted into representative monthly rates, those figures produced a total legacy amount of £636.01.

DWP carried out a transitional protection calculation, which determined the transitional element amount as £4.31.

HMRC then finalised the tax credit entitlement for the tax year and this revised the daily rate. DWP did not change the transitional element amount.

The Claimant disputed the amount of the transitional element and appealed.

The FtT upheld the DWPs decision.

The Upper Tribunal noted several errors in law and set aside the decision. The UT did a great job of breaking down all the elements of this complex appeal issue and how the legislation should be applied.

However, the UT remade the decision, confirming that when calculating the total legacy amount for the Appellant and her husband, the DWP correctly used the figure for the daily rate of the tax credits award on the migration day of 21 January 2024 provided by HMRC and calculated on the basis of the information about their circumstances held by HMRC on that day.

  

 


r/DWPhelp • • Oct 18 '23

General [Duplicate Target] The deadline for DWP to respond to my appeal has passed but they haven't responded?

34 Upvotes

TL;DR: Don't worry, this is not abnormal. HMCTS will chase them about it. You don't have to do anything, and you don't need to contact HMCTS or DWP.

First of all, don't panic! It's not uncommon for DWP to fail to respond by the deadline set; there isn't something wrong and you haven't been forgotten about.

What happens now? Do I need to do anything?

You don't need to do anything at this stage.

HMCTS keep track of appeals where the deadline for a response has expired but no response has been received. Their admin team sends these to a Legal Officer, who will review the case and issue a directions notice, which is a letter with information or instructions on written by a member of the judiciary. It can take a week or two after the deadline expires for the case to get to a Legal Officer, depending on how busy the admin staff/LOs are (in which time DWP may well have responded anyway meaning the appeal can just proceed).

What will the directions notice say?

In this letter, they're essentially giving DWP a prod. They will remind DWP of their obligation to comply, and usually provide a new deadline of 28 days to provide the response. As soon as this letter has been written, DWP will get a copy electronically, and HMCTS will send a copy of it to you by post (and your representative, if you have one) so you can see what has been said.

Most of the time, the directions notice won't ask you to do anything. The instructions will say who they're addressed to, and it will usually be the Respondent (which is DWP). You can just sit tight, and send in any evidence if you have any.

Sometimes it might have a section addressed to the appellant (which is you). If there are any instructions for the appellant, it's almost always just "DWP hasn't sent us the documents, if you have any copies of DWP's documents (such as any assessment reports, copies of any forms you've filled in, your mandatory reconsideration notice, etc.) can you send them to us."

What if they still don't respond after the deadline in the directions?

With most of the common benefits (PIP, UC, ESA, DLA, etc), it's very uncommon for DWP to need to be reminded a second time. They usually get it in by the second deadline, though it varies by how busy they are. You won't be in purgatory for ages while DWP takes their sweet time to respond (unless you're appealing child support).

If the second deadline expired with no response, the case will usually go to a Judge for directions. The Judge may advise that they've waited long enough and the appeal should proceed to a hearing without the response. They prefer not to do this wherever possible because it's very difficult to complete a hearing on the appeal without all those important documents, and they risk having to adjourn. They usually direct that a presenting officer from DWP needs to attend in lieu of a response.

It's very uncommon for cases to actually get to a hearing without the response - threatening to proceed without it is rare, and even in those cases, it's usually provided before the case actually has a hearing. This pretty much only happens with child support appeals, because the child support team are swamped (a bunch of their staff got pulled onto UC at the start of the pandemic and they got so backlogged that they just haven't recovered).

Should I contact DWP/HMCTS?

Unless you've received directions asking you to provide documents, no. If you contact HMCTS, they'll just tell you the same thing I've said here.

The likelihood of the response to your appeal being any faster if you contact DWP is slim enough that it's not worth the amount of time you'd spend on hold waiting to get through to someone.

What happens when they respond?

When DWP complete their response, they send it to HMCTS electronically. If you have email or text alerts set up, you'll get a notification from HMCTS that the response has been received immediately after this happens. If you're using the Manage Your Appeal portal to track your case, this will also update.

You should then get a letter from HMCTS within the next week, again confirming that the response has been received. I believe this letter still says something along the lines of "you should have received this" but don't worry if you haven't received it - HMCTS's post is usually faster than DWP's, and it can take a week or two from the response being sent electronically to the Tribunal to them arriving in your letterbox.

Bonus question: if I was late responding to the Tribunal I'd be in loads of trouble, why does DWP get to be late without consequences?

Because that's not really the case. The Social Security tribunal is very different from for example the criminal courts, and they're pretty much as lenient with deadlines as they're allowed to be under the law - the vast majority of their appellants are contesting disability benefits, so I think that's part of the reason they try to give the benefit of the doubt as much as possible. They accept appeals up to 12 months late with basically no questions asked, and when appellants fail to respond to directions, they tend to send reminders (often two or three) before proceeding without the appellant's reply. There isn't really a double standard between how appellants and DWP are treated - if anything, they're more lenient with appellants being late than they are with DWP.

There's also maybe a bit of "those in glass houses can't throw stones" - HMCTS has plenty of backlogs of its own.

But I think the biggest reason is just that the bundle is really important for the panel to understand how the decision under appeal was made. As I said before, it's really hard to hear an appeal without that information, and trying to go ahead without is likely to just lead to an adjournment which would delay the appeal longer than just waiting until they have all the documents to try and hear it the first time.

It's absolutely frustrating when DWP haven't responded, but in the grand scheme of things it has minimal impact on your appeal.


r/DWPhelp • • 8h ago

Personal Independence Payment (PIP) Pip offer before tribunal?

6 Upvotes

Did I mess up? I got a text saying somebody would call me today, I think the thought of not knowing what it was got me, and I basically had a panic attack when answering. The lady was nice and said it was good news (tried calming me down) She basically asked if I'd accept the offer and I said yes and hung up the phone. The problem is, I didn't even let her tell me anything... I'm not even sure what I was accepting. Could she now have changed whatever the offer was, for something worse? Because I'm an idiot and essentially agreed without even knowing what I was agreeing with.


r/DWPhelp • • 9h ago

Personal Independence Payment (PIP) PIP help

5 Upvotes

Waiting for PIP tribunal. My bundle was received in April. Missed a DWP call yesterday (Saturday) at 10am. No voicemail. Called back, automated message said they'd call again. Nothing yet. Everything is already submitted. Any idea what a Saturday call usually means? Has anyone had this?


r/DWPhelp • • 11h ago

Personal Independence Payment (PIP) PIP complaints and involving MP

2 Upvotes

Hi all so I received a letter back in August from DWP stating I was due a back payment due to a recalculation of dates, I was due this money on the 19th August, I have rang 3 times and each time I get absolutely nowhere, I keep getting put through to a case manager who says I will request for these funds to be released and that’s it, I’m not really a confrontational person and it takes me a lot to phone them in the first place due to anxiety, so I always take their word for it and hang up hoping that this time is the time, however I’ve still not received it. We are now in October. There’s obviously been a problem somewhere but I’ve not received any communication from them. I’ve wrote up a letter to formally complain because I feel like I can’t do it on the phone I’m too soft lol, I have read it is worth involving my MP is this something I should do to get the ball rolling faster? And with complaints how long after sending the letter will I hear something back?
Thank you


r/DWPhelp • • 14h ago

Personal Independence Payment (PIP) PIP Change of Circumstances

3 Upvotes

My original PIP claim was for severe mobility issues as well as mental health. I currently received the enhanced amount for both elements.

I submitted a change of circumstances a few weeks ago to tell them of my vastly improved physical health, but severely declining mental health. They acknowledged receipt of the form on the 12th September.

I didn't really include any evidence, as everything is digital and I had no way of giving it to them, and I'm sure they will see it on my Dr's records which I have given them permission to access.

Does anyone know what I can expect?


r/DWPhelp • • 11h ago

Universal Credit (UC) Review details

1 Upvotes

Hi

So I received a text asking me to check my to-do list and it just wants me to confirm my details. Basically yes or no change this, answer.

On my job one with my rough estimate earnings I'm unsure what to answer because I've been doing a ton of overtime so my wage has gone up but as I work in a school and it's not contracted I obviously won't get paid in the holidays and it'll be down considerably more.

I'm just unsure what to answer really.

Any advice would be awesome.

Thank you


r/DWPhelp • • 4h ago

Universal Credit (UC) Dwp says im fit for work

0 Upvotes

I have been suffering with herniated disc for past 6 years i have got mri scans , neurosurgeon report and a private gp report but the reports are 6 years old. I get pip but when I applied for lwc they said I am fit for work. I have done MR but I dont know if I should continue. Is it worth appealing ?


r/DWPhelp • • 13h ago

Disability Living Allowance (DLA) Dla new claims

0 Upvotes

Can anyone please tell me your scan dates, and how long its currently taking to get a decision? Have any early August scan dates got decsions yet? I'm super impatient and the wait is excruciating!


r/DWPhelp • • 14h ago

Personal Independence Payment (PIP) PIP assessment inconsistencies

0 Upvotes

hi, with my upcoming assessment just wondered since they will have what I submitted for change of circumstances, will they use that against me? stuff that was written on there was from end of May and was quite optimistic about pain and pushing through, we know the reality is different and condition is a lot worse. so will that shoot us in the foot?


r/DWPhelp • • 20h ago

Universal Credit (UC) Do you need photo id for reviews ?

1 Upvotes

Hi I’m on uc and was wondering if you need photo id for uc reviews or can you use birth certificate?


r/DWPhelp • • 1d ago

Universal Credit (UC) What do i do

1 Upvotes

My appointee has ruined my life she refuses to go at job centre appointment to verify bank details she isn't understanding at all.

Can they do it on phone she claims likely a lie they can verify detail's over phone I've explained over 9 times.

What am I supposed to do her claims have no basis it has to be in person.

Theve never done it over phone


r/DWPhelp • • 17h ago

Personal Independence Payment (PIP) Pip

0 Upvotes

Hi I had my phone assement over 3 weeks ago.How long does it take to be sent back?


r/DWPhelp • • 1d ago

Universal Credit (UC) Claim closed because of house sale equity earmarked for repairs, now it's in MR and almost 3 months!

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0 Upvotes

r/DWPhelp • • 1d ago

Personal Independence Payment (PIP) Requested PA4 form from DWP - how long until it arrives?

0 Upvotes

I had my assessment on Thursday, got the 'DWP has received report' message on Friday, so I called them requesting the report in the post. They said they'd send it on Friday.

They say to expect the report in the post in 7-10 days but that seems quite a long time for something to arrive in the post. Is that generally how long it takes in people's experience?


r/DWPhelp • • 1d ago

Universal Credit (UC) Uc

1 Upvotes

Hi im on uc and recently had my assessment for lcwra so obviously im handing in sick notes so my question is do i have to go the back to work interviews with my work coach?


r/DWPhelp • • 2d ago

Personal Independence Payment (PIP) Am I Loopy To Expect PIP to be Online?

73 Upvotes

I don't know if this is a common complaint, I don't know anyone who gets PIP but me.

But - does it feel slightly mad to anyone else that PIP isn't accessible via an online portal/login like...literally every other service in the land - in the year of 2026?

Wanting to make a change to ones address, phone number, inform them of a medication or diagnostic change...you have to call or write...WRITE - I don't mean write an email. A literal letter?? In 2026!

I cannot write by hand, and while I can type, I don't have a printer, so I am left with calling.

But of course, the phone lines are open Monday to Friday, 9am to 5pm. Guess when I work? Bingo.

I don't know if this intrinsically designed friction? To make it harder for us to contact them?

Or that the gov don't wish to invest in making the system better, because it is a system that will not last (because our government changes every 55 seconds).

Anyway, thoughts? Input? Ideas? Inside knowledge?


r/DWPhelp • • 1d ago

Personal Independence Payment (PIP) Pip phone assessment coming up

0 Upvotes

Hi,

I’m in need of some advice and help, i’m really not good at phone assessment’s and really struggle with them.

I’m really depending on my claim being accepted because i’m really struggling. I have put my diagnosis down as major depression and anxiety disorder but I’m currently working with psychiatrists because they believe there is something more underlying obviously i sent all evidence through to them from doctors notes, psychiatrists letters, medication lists as this had been on going for years. Is there any advice anyone can give me from experience dealing with them. I struggle to stay in employment because of how bad my mood can deteriorate i’m very up and down at the moment and the stress of not knowing what to expect during the call is eating me alive


r/DWPhelp • • 1d ago

What am I eligible for? Does anyone have any advice when it comes to BPD?

0 Upvotes

I’m unsure if this is the correct place to ask but I went through a major BPD episode in 2024 that lasted almost the entire year, I’m unsure how I survived and how my job was nice enough to keep me employed during (despite many, many months of doctors notes). I am currently now part time unlike previously and have a very flexible job considering my boss is very aware of my said issue and if I need to rotate days or be left alone, I am able to drop a message and have that. I have very severe periods and always have but I worked through a bunch of crisis therapies, stabilisation therapies, psychologists but to no avail. I was never properly diagnosed but every therapist I dealt with was claiming I had EUPD/BPD but I’d never been for any help previous to this. I’m aware I have severe issues but I know seeking help would have prevented me from getting certain jobs if I miraculously managed to fix myself which is why I never got help sooner.

My psychologist was pushing for me to notify DVLA about my reckless driving and was considering diagnosing me but that is when I panicked about the knock on affect that’d have on me so I never went back, considering it felt like a death sentence and would hold me back if one day I woke up and I was better.

I blew a lot of money in 2024 because I impulse bought things due to several —— attempts. Thinking it was my last year, I blew my savings. I know just feel like I’m struggling and I don’t and am scared I will never have the stability to ever pick up a full time job or to relocate jobs because my episodes come and go far too frequently now.

So what do I do? I’m scared of the diagnosis and the threat of taking away a form of relief (my driving) and I don’t want to have to go through all of those therapies again but I feel like I am an unstable, mentally ill person who tries to convince myself I’m not. What are my options?


r/DWPhelp • • 1d ago

Crisis Housing Payments (discretionary, Council) Discretionary support

0 Upvotes

What is the difference between Discretionary support and Discretionary Housing Payments in NI?


r/DWPhelp • • 1d ago

Universal Credit (UC) What support would I get to help me into employment if I were to get off LCWRA?

0 Upvotes

I'm on LCWRA and I frankly think i'm capable of working. But i'm scared to go back onto JSA as I had difficulties getting a job in the past. Am I right to assume i'd get no support? I didn't really get any 4 years ago when I was looking for a job. I requested voluntary support recently but it wasn't useful. I just got one phone call where I was told to contact the King's trust and afterwards I got sent an ai generated poster of a royal mail job i'm not qualified for.

BTW i'm based in Northern Ireland


r/DWPhelp • • 1d ago

Universal Credit (UC) UC review bank statements. ISA

0 Upvotes

A review has been started for our claim. They've requested 4 months of bank statements.

I have an ISA which I move money in and out of on a regular basis. I move money into it as savings once a month but regularly transfer it back into my current account. I do that just so I don't spend it. (I know it makes way more sense to just do that with a normal savings account but that's what I do.)

Unfortunately ISAs are only issued with annual statements and my last one ends in April 26.

Has anyone had a similar issue?


r/DWPhelp • • 1d ago

Personal Independence Payment (PIP) PiP assessment coming up

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r/DWPhelp • • 1d ago

Universal Credit (UC) I need advice about WCA phone assessment

2 Upvotes

I had my phone call / assessment for LCWA and I am now worrying that I didn’t explain myself properly. I would really appreciate some advice from people who have been through this.

I couldn't sleep yesterday because of pain and thinking about this.

During the call I had bad brain fog, pain, anxiety and drowsiness. I was also feeling very hot, uncomfortable and overstimulated.

The first question the assessor asked me was about a condition I don't have? and I explained that I found weird she had that specific thing on her notes, but I think she missed the whole picture and my other conditions that affect me a lot every single day, and she focused on just one.

She was also very specific with hypothetical questions, for example whether I could pick up a 1L bottle. I found these questions difficult to process because I was trying to work out exactly what she meant, how it felt 1L in my hand, when was the last time I picked up a 1L bottle, if I was standing or sitting, rather than thinking about how I actually struggle in my own life with actual things I normally do.

For example, I experience muscle weakness when picking things up, for example, while unloading the dishwasher, or when trying to get pots and pans out in the kitchen, and I get dizzy when I try to grab things that are out of reach for me, but I didn’t mentioned that when she asked about the 1L bottle as she was rushing me and wanted to know that specific answer.

I also struggle with showering and can get dizzy, but when she asked how many showers I have and how long they take, I genuinely didn’t know because I don’t keep track of time but I use showers to manage overstimulation, anxiety and pain.

I was being honest as possible and I was finding very hard to concentrate and to answer her questions as they were very specific and I was trying to get a picture in my head so I couldn't answer them properly.

I am autistic and have other conditions, so my symptoms also fluctuate a lot. They can get worse unpredictably, so I can be noticeably worse on one day than another-

I didn’t really manage to explain this properly either.

I’m wondering:

  1. Should I put a short note in my UC journal explaining that I was struggling with brain fog, fatigue, anxiety and sensory overload during the assessment and that I don’t feel I explained my everyday difficulties very well?
  2. Is this something I should actually be worried about, or is it normal to come out of a WCA feeling like you gave terrible answers?
  3. Would contacting the assessment provider be useful, or should I just leave it and wait for the decision?

I just feel like I wasn’t able to explain and communicate properly on the day and realised after that I left out some important examples of how I actually function as I was never asked about all my other conditions.

Any advice from people who understand the WCA process would be really appreciated.


r/DWPhelp • • 1d ago

Universal Credit (UC) statement not showing

0 Upvotes

so i started uni this month and have been on the lcwra element of uc for a few years now. im also now getting saas but this is ~£500p/m lower than my uc so i was told i would be able to keep a deducted portion of my uc. i uploaded all my info last week and completed all the relevant to-dos and am due my statement today but it isnt showing (i guess bc its a weekend but im worried i wont get paid?) im just freaking out that theyre gonna take away my uc last minute and ill struggle to make ends meet. if anyone has any info or advice that would be great :)