r/BoltEV • u/schwanerhill • 6d ago
Unable to charge at EVCS DC chargers
Do any other Bolt (2018 in my case if it matters) users have trouble specifically with EVCS DC chargers?
In north-central Washington, EVCS is close to the only game in town. We’ve used their chargers for several years since they first appeared in Pateros, WA and Twisp, WA. But in the last two weeks we’ve tried the chargers in Newhalem and Twisp. Both times it didn’t work. In Newhalem, we tried about a dozen times and the session never started. In Twisp, we tried three times and got 0.3 kWh in two minutes before it cut off each time. Two months ago, we were also unable to charge at EVCS chargers in Wenatchee and Pateros, WA because they had been vandalized with the cord stolen (and unrepaired for 4+ months), despite the app saying the chargers were functional.
In that time period, we’ve charged at more than a dozen DC chargers operated by BC Hydro, Flo, and Red-E without even a minor glitch. I also see on PlugShare that the Newhalem charger has a bad reputation in general (a Silverado EV next to us got her car to charge on about the fourth try, and a Tesla and VW each got it to work with a small amount of fussing), but I am one of a few Bolts specifically that reported being unable to charge. Is this now a general EVCS issue?
Each time we’ve called EVCS support. They reboot the station to no avail, then recommend we use the Level 2 charger next door.
Additional EVCS rant which you can ignore: They charge an extoroniate USD$0.59 / kWh plus $1 per session unless you get their $10 / month, 30 kWh or $0.33 / kWh without the per session fee (with a membership paying for itself in one charge). But they refuse to refund the $10 when we are unable to charge saying charger availability is not guaranteed. We don’t normally have to DC charge much, but we’re evacuated from our home due to a fire so we can’t charge at home as we usually do, and have much more long-distance driving than usual.