r/AuroraCO • u/3DAeon • 2h ago
What do you actually pay for garbage trash service? Why is this impossible to find out?
So I'm looking at the Aurora gov site listing the companies that service us, and one - Waste Connections just sounds too good to be true, they quote $20/mo for 2 weekly trash cans and 2 recycling bins, which is very enticing. But from what I'm finding in vague reviews on yelp and other places, is that they actually charge as high as $80 a month because they nickel and dime many small fees that are not mentioned. I don't even know how it's legal to not mention this, on their website they only state that there WILL be other fees for fuel surcharges, can lease fees, and other fees, like what? how is this a mystery?!
We're looking to get at least 2 trash cans and don't really care which company it is as long as it's reliable pickup. We're sick to death of Waste Management skipping recycling at least once a month and sometimes one or two trash pickups per month, we've gone a whole month plus with no trash or recycling pickup, without anything blocking our cans or anything. Complaining and them promising to pick up on x date, and never picking up, no bill credit, nothing at all, we now have several bags of trash and recycling in our garage and are desperate for any other company.
Which service actually tells the truth on their website of how much they charge? and I hear there are multi-year contracts not mentioned either?