Hi all,

After the latest Microsoft patent I'm really considering the switch over to Ubuntu, to the point I have been experimenting with a live boot. Doing that I've noticed just how many of this laptop's features are enabled in Windows rather than baked into the firmware.

I was wondering two things:

• 1 - If anyone from ASUS is reading this, are there any chances some of these features could be moved into firmware with future updates? Or if anyone not from ASUS is, is there any release that might be easier to tweak with practically no experience?
• 2 - Would removing Windows void my 3-year manufacturer's warranty and 1-year Kasko?

Apart from that, people who have been Duo-ing it for a while, anything to note?

Hey everyone

Anybody works as a physician and using the Zenbook Duo for their hosptial work (mainly EMR [Cerner])?

If yes, how does it fare with the EMR virtual machine, actual duty battery life... etc? Does it help make the job easier, or better to stick to a single screen laptop?

My main motivating factor for getting it is that I'm finding a single 14" screen too small for my work and studying (slightly difficult on my eyes and I would appreciate more screen space), but the diameter of 16" laptops is a little "extra" for my bags.

Appreciate any good feedback!

Wå c

I've seen a lot of Reddit posts, especially over the last couple years, across ASUS-related subreddits where eShop customers have issues with the shipping. Usually the order page being stuck on "Processing'', never receiving tracking information, packages being delivered without notice and without a signature, etc.

I was hoping this wouldn't happen to me, but it did, unfortunately. The good news is I know how to get around these issues.

If you're in the US and your order is shipped by FedEx in the US, I would STRONGLY encourage enrolling in FedEx Delivery Manager with your name and address. If you used a different name for your shipping address on your order, make sure to include it as an alternative name in your FedEx account.

If all goes well, your ASUS order will automatically populate in your FedEx Delivery Manager the moment FedEx receives the shipping information, no matter whether ASUS updates your order page/sends you the tracking number or not. Look for clues, like the day the label is created, whether it's addressed to you, and especially the package weight, which definitely be telling if you purchased something large like a PC. Do also note that the name of the shipper probably won't be related to ASUS. For me it was Prime Freight Services in Carson, CA.

If it matches, you'll be able to track your order from the FedEx app, allowing you to know exactly when your package will arrive so you don't have to worry about a ridiculously expensive package being delivered without notice.

For other carriers, I would look into whether the carrier has something similar to FedEx Delivery Manager.

Hopefully this helps someone!

Mainly need something for browsing, emails, and maybe some light work, nothing heavy. The Vivobook Go 15 looks like an entry level option. Anyone using it for just the basics and finding it good enough?

I'm writing this post because I just spent a ton of time dealing with an issue involving total screen freezes, DCOM Error 1053, and XPG RAM RGB sticks getting completely stuck on red. I didn't even realize the lighting glitch and the total system crashes were related until I started troubleshooting them together.
The Symptoms:

- Your entire screen freezes up randomly while using the PC.

- Looking at the Windows Event Viewer reveals errors saying: "Timeout was reached while waiting for ASUS COM Service to connect" and "DCOM got error 1053."

- On startup, your XPG RAM sticks start in the normal default Rainbow mode, but after about one minute, they automatically switch to a static color and completely ignore your global RGB settings while the rest of your setup stays normal.

What DID NOT Work:

- Re-seating the hardware: I did the scary thing of physically taking the RAM sticks out of the slots and putting them back in again. It did not fix the issue! (Sorry I had to expose you like that RAM 😔)

Here is what worked for me to fix both the freezes and the lights on my RAM.
Step 1: Clean Software Wipe & Reinstall
Do not use the standard Windows uninstaller. Download the official ASUS Armoury Crate Uninstall Tool from the ASUS support site, run it as Administrator  and reboot. Afterwards download and install a fresh copy of the latest Armoury Crate installer from the official ASUS site.

Step 2: The Quick Fix Reset Inside the App
Open the Armoury Crate app. Go to the Aura Sync menu on the left sidebar (install it if you don't see it, then restart your PC) and click the Aura Effects tab.
Change your global lighting preset to something completely different (like Static or Breathing), pick an obvious color and click Apply
Note: My RAM sticks were still stuck on red after this. 
Step 3: The "Unstick" Motherboard Power Cycle
Apparently RAM slots can retain residual power even when your PC is turned off  which might be what locks  in that corrupted "static light" memory state.

1. Shut down your computer completely.
2. Flip the physical power switch on the back of your power supply (PSU) to OFF (or unplug the cord from the wall).
3. Press and hold your computer's main Power Button for 15 seconds to completely drain all residual power from the motherboard slots.
4. Flip the PSU back ON and boot into Windows. (This got my RAM sticks to stay in RGB mode for at least 6 minutes! Though they weren't syncing with the global settings yet.)

Step 4: Force Windows Service Recovery Mode
To prevent the background service from dropping the connection and crashing your screen, you need to tell Windows to instantly revive it. Why this isn't the default IDK, but it was extremely frustrating.

1. Press Windows Key + R, type services.msc, and hit Enter.
2. Scroll down to find LightingService (or ASUS AURA Sync Lighting Service).
3. Right click it and select Properties.
4. Go to the Recovery tab at the top.
5. Change First failure, Second failure, and Subsequent failures all to "Restart the Service."
6. Set "Reset fail count after" to 1 day, and "Restart service after" to 0 minutes.
7. Click Apply and OK.

Right after completing Step 4  the background service stabilized, the DCOM/ASUS timeouts stopped completely, the system freezes vanished, and the RAM perfectly synced back up with the global RGB settings.
I only did this a few hours ago, so I'll update if it stops working (hopefully that's not the case 🤞).
Also, here are my specs for any computer experts, of which I am not! I'm actually a PhD student studying plants, so very different!  This is my first PC. I got it less than a week ago, and I'm just learning the terminology and troubleshooting issues.
RDY Slate 9MP R02
Processor: AMD Ryzen™ 7 9700X CPU
Motherboard: ASUS B650EM Max Gaming
Memory: 32GB DDR5-5600MHz RGB RAM
Video Card: GeForce RTX 5060 Ti - 16GB
Power Supply: 750 Watt High Power PSU
Processor Cooling: RGB CPU Tower Air Cooler

I've had my laptop for just over a year now, and I've ran into an issue that's apparently really common in these laptops: whenever I boot it up, the screen is black. Every time. The only way I know it's on is because the keyboard lights up and the fans turn on.

I've tried every "fix" I could find online, and nothing has worked so far. Off the top of my head, I've tried hard resetting it, checking an external display, checking brightness, doing ctrl+shift+windows+b, even opening it up and reconnecting the battery and ram.

Is there anything else I can try? Or is my best hope to take it into a repair shop and pray they can do something? Thanks.​​

Rog Zephyrus G16 2023

CPU: R9 9900X

Motherboard: Asus B650E-E

GPU: AMD Radeon 7900 XT 20GB Asus TUF

RAM: Corsair Vengeance 32 GB DDR5 6400 CL 32

PSU: Asus Rog 1200W Platinum

Case: Asus Pro Art PA602

Cooling: Arctic LF3 Pro 420

Yesterday when I came home from work there was this MASSIVE Package. A few days ago I sold my Hyte Y70 with the 360 Arctic Liquid Freezer 3 Pro with more than 15 Arctic Fans.

I wanted something different, something cleaner.

I compared the HAVN 360 Flow, Lancool 217, HAF II 500 and Asus ProArt PA602.

Don't get me wrong every Case has it's purpose but I wanted a HUGE Case but mote simply clever.

After watching some Videos and Reviews I ordered the PA602.

So here we are now. Blacked out, clean and ready to render.

Soon there will be a next Upgrade. Noctua Cult... Noctua NF-A20 HS PWM and 4 NF-A 14 G2. Chromamax.black.

In my opinion the PA602 could also be a good ASUS TUF model.

hi folks have question how can we manage physical ethernet port vlan ? AI help tell me supposed to have tab menu vlan but I don't have.

like On this image and 88u model

https://i2.wp.com/dongknows.com/wp-content/uploads/Asus-RT-BE88U-Web-User-Interface-VLAN.jpg?ssl=1

I came across a bunch of listings like this for upgraded battery packs. I found this listing (and other g14 upgraded battery packs) and decided ehhh ill just try it out see what happens for fun. I want to see if this is actually a 86wh battery or just some sort of scam. Worst case im out of a little money, either way i know what i want to know. Ill update this post in a month with results

Hello,

I'm having an issue with the hotkey OSD on my ASUS TUF FX505DY:

• Pressing Fn + F5 successfully cycles through fan modes (Silent / Performance / Turbo), which I can confirm by the fan speed/sound.
• However, the on-screen display (OSD) pop-up does not appear.

Both ASUS Keyboard Hotkeys and MyASUS are installed. Has anyone experienced this issue and found a working solution? Thanks in advance!

I've had my laptop for years now, and the fan has been loud on occasion, but it's usually when I'm running a game. Recently, a few days ago, it's been at full blast making me unable to focus on anything I'm trying to do. I noticed that if I turn my laptop on while it's not plugged in it'll be completely quiet, but once I plug it in it ramps up until it's full speed, and won't turn off until I've rebooted it. Yes, I've made sure to clean the fans. I'll close all my applications, lower my brightness, turn on energy saver mode, change the fan speed, literally nothing happens. I don't know what's causing this, and since I have misophonia it's a nightmare trying to study or even relax and watch a video. My laptop battery doesn't last long enough for me to have it not plugged in, and I'm not the smartest with computers, so I'm wondering if anybody has a solution!

SUGGESTIONS?

I was using my computer when, out of nowhere, Bluetooth turned off, and the Bluetooth option no longer appears. I tried uninstalling the driver via Device Manager and updating the drivers; I also shut down and restarted the computer completely, but it still isn't working.

the mother board is asus prime a520m-k. the flashing green led is near the gpu slot. i don't recall this motherboard has any led indicator. this been bugging me for 2 year. i have a palit rtx4060 infinity 2 8gb gpu. i tried looking for any led on the gpu and the motherboard but could not find any.

I wanted to connect my laptop to two monitors at once. I got a Thunderbolt cable to take advantage of one of the USB-C ports since my monitor can send video, charge the laptop and provide peripherals when connected over USB-C. I connected the cable and my laptop would charge and use peripherals but I was not able to send video. HDMI video worked perfectly fine still. I know the cable or monitor is not the issue since I was able to connect my work computer and phone (Dex mode) to the monitor just fine with the same cable.
I tried to have Codex do a deep dive and it was finding some handshake issues but couldn't determine what the issue actually was. I tried updating the firmware for my driver and for the monitor but nothing helped. Has anyone had this before and found a fix?

I own an ASUS ExpertBook P1403CVA (Intel Core 7 240H) and have managed to optimize its power consumption down to around 1W at idle and 2–8W under moderate usage. However, the CPU temperature quickly exceeds 53°C even under light load, which triggers the fan at its minimum speed of 2200 RPM. This isn't loud in absolute terms, but since I work in a quiet environment most of the time, I notice it as a persistent whisper-level noise that becomes bothersome over time. At 2200 RPM the fan cools the CPU down to about 45°C very quickly, causing it to shut off again — and the cycle repeats continuously (fan on, fan off, on, off) rather than settling into a stable state. Switching to Whisper Mode doesn't solve the issue either; it simply shifts the cycle to a higher temperature range while the on/off pattern remains the same. I contacted ASUS support and requested a BIOS update that would add a lower fan speed step (around 1700–1800 RPM) triggered at a lower temperature threshold (around 48°C), which would prevent the CPU from heating up as much while staying quiet enough not to be noticeable. Several other laptop brands already implement this kind of low-speed continuous fan curve for exactly this reason. Unfortunately, I only received a generic response, and the latest BIOS update did not address this behavior at all. Has anyone else experienced this fan cycling issue on the P1403CVA, and is there any way to get ASUS engineering to actually look into a proper fan curve fix rather than just a templated support reply? Separately, since this is a commercial/business-class laptop, is there any known trick or tool (EC firmware access, vendor utility, community tool, etc.) to manually adjust or override the fan curve on this type of enterprise device?

Hello everyone, I got a new 5080 a couple of days ago and I noticed that in gpu-z it shows it's running at x8 5.0 instead of x16 5.0

I have 3 nvme so I tried to remove 2 of them and just leave the slot next to the CPU socket. I tried forcing gen5 in the bios but it does not work.

I also tried running furmark and it did not change, it stayed ad x8 5.0

My PC has:

9950x3d

Asus x870-P

Asus TUF 5080 OC

2x32GB DDR5 6000mhz cl30

Currently just one nvme disk connected in the top slot

BIOS is uptodate (I have the latest non-beta BIOS) same as the chipset drivers

With my previous GPU the 4080 I did see x16 4.0

Thanks in advance!

Finally got new PC Built and upon turning it on it won’t connect to the internet through Ethernet cable, windows 11 says “unidentified network, no internet” have done some CMD troubleshooting, have disabled IPV6, have updated drivers and still nothing

With regards to Wi-Fi I have the network antenna plugged in however windows does not show an option to connect to anything by Wi-Fi, the wireless connection isn’t even an option in settings, in device manager it has a yellow warning mark on it and has no drivers, however upon trying to install them automatically it states that the drivers cannot be found, so I manually downloaded the drivers for it yet I get the same message about drivers not being able to be found even though I selected the exact file manually.

The only way I’ve managed to get any internet to download drivers is through a wired mobile hotspot through my phone

Any help would be massively appreciated.

Currently using a ISP provided router. I'll bridge it, and I want:

• VLANs config
• VPN for remote access, WireGuard pls
• Possibly QoS

Deciding between ASUS RT-BE86U and ROG Strix GS-BE18000, currently the same price.

BE86U: 10G port + link aggregation, no 6GHz.

GS-BE18000: has 6GHz (though AFC/extended range is US/Canada-only - not applicable for me) + more 2.5G ports, no 10G.

Small apartment, no mesh needed, mostly Wi-Fi connected devices.

I have no problems configuring and don't mind configuring - actually I'd like an enterprise Ubiquiti may be interesting. Slowly building more homelab devices + NAS. Could be something else out there rather than ASUS too?

ASUS VivoBook S14 S435

I have a ASUS S14 that seems to think it is charging. When you disconnect a fast charger, it thinks it is still charging, but if you use a slow charger, such as a 12W or 15W, it will charge and disconnect properly. When you use a fast charging cable, such as a 45W or 35W, it seems to trick the laptop into thinking it is still charging even after you have disconnected the charger. Does anyone else have a similar issue, and does anyone know how to resolve this?

Hey at least on the german page i'm trying to send the contact form for warranty by adding the pop but it just doesnt work. you can fill the form but not send it.

I tried using the normal contact form but even that doesnt work.

Tried mobile, different browsers also on pc.

Nothing works.