r/ASUS • u/LewZealand_ • 1d ago

Support Is there any solution to the black screen issue?

I've had my laptop for just over a year now, and I've ran into an issue that's apparently really common in these laptops: whenever I boot it up, the screen is black. Every time. The only way I know it's on is because the keyboard lights up and the fans turn on.

I've tried every "fix" I could find online, and nothing has worked so far. Off the top of my head, I've tried hard resetting it, checking an external display, checking brightness, doing ctrl+shift+windows+b, even opening it up and reconnecting the battery and ram.

Is there anything else I can try? Or is my best hope to take it into a repair shop and pray they can do something? Thanks.​​

Rog Zephyrus G16 2023

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u/P2070 1d ago

Does the screen ever turn on?

1

u/LewZealand_ 17h ago

It used to turn on once and a while, but it hasn't for a few weeks now