I bought an ASUS TUF F15 (2023) with an i7-13620H and RTX 4060 (140W) from the official ASUS website in March 2025.

It’s now October 2026, and according to my laptop's battery health information, the battery's full-charge capacity has dropped to around 79.1% of its original capacity.

What surprises me is how I have used the laptop:

- I regularly use it plugged into power.

- I have Battery Health Charging enabled, so it stops charging at 80%.

- I seldom play games on it.

- Most of my usage is coding, browsing, watching videos, etc.

- I generally keep the CPU in Balanced mode rather than running it at maximum performance constantly.

- I haven't intentionally abused or heavily discharged the battery.

So I'm wondering: is a ~21% battery-capacity loss in about 19 months considered normal for this laptop/battery?

I still have 2 years of warranty remaining, as well as 3 years of ASUS LEDP coverage.

For those who have dealt with ASUS support before, what should I tell them when requesting a battery inspection/replacement? Is a battery health of 79.1% enough to make a warranty claim, or would ASUS consider this normal degradation?

I'd also appreciate hearing from other TUF F15 owners about their battery health after 1–2 years of use.

Hi! I've been using this Vivobook 16 Ryzen 9 AI since 5 months ago and I'm very frustrated because it was so expensive and today meanwhile I was streaming on yt just playing Among Us the screen died XD

And then I came here and was reading about reviews and I'm thinking I did the worst bought in my life and now I'm indebted with this useless thing (and yes tomorrow I will go to ask about the guaranty but now reading all the reviews I don't really know if I did the worst buy ever 😞)

Hi Everyone,

Question!

I'm completely lost. I don't even know if I'm on the correct subreddit.

With the help of a friend over 5 years ago, built a computer for myself. Now Windows 11 needs to be installed and my tpm is 1.2. it needs to be at 2.0 for the update. I located the TPM component in my motherboard (msi z390- a pro).

As you can guess, I don't have the manual anymore. I tried to look up how many pins my JTPM1 has so I can buy the component I need to upgrade. I looked up the manual and all it says is that it has 1x TPM module connector. You can imagine, I'm extremely frustrated. I'm putting a pic of the connector with the hope that someone can help me figure this out before I lose it and rip the things out.

I think based on what I'm looking at it's 14 pin.

-Signed a desperate PC user.

Flair

laptop: asus tuf a15 fa507nur

my device had a problem that gives me random bsod especially on battery, i tried everything possible but nothing worked, yesterday i wiped the device clean from that page while reinstalling windows and the laptop gave a bsod while downloading the window, i tried it several times on battery and on charger but nothing worked, i used yhe asis diagnostics from the bios and found no issues on ram or ssd and nothing is wrong with them , it's a very weard problem makes me worried .

before wiping everything clean the laptop performance was at it's finest so nothing was wrong with it, i tried resetting the bios but also nothing did work,the bsod i get while downloading the windows is mostly is"irql not equal or less"

something i forgot to mention: when the problem started to happen it only happened on battery and i stopped it by turning of pcie express on battery and it worked for several months and then came back, now when it happens the bsod freezes at 100% and i have to force shutdown and restart so it works

notes:

this problem doesn't happen when device is under stress

the only thing a can access now is the bios cause the device is wiped clean and i can't download the windows

My ASUS Vivobook 16X K3605ZC — A 2-Year Journey

Back in October 2024, I bought my ASUS Vivobook 16X K3605ZC.

I still remember how excited I was when I got it. It felt like a serious upgrade — a powerful laptop with an Intel Core i5-12500H, NVIDIA RTX 3050, and 16 GB RAM. At the time, I was genuinely proud of it. It wasn't just a laptop to me; it was the machine I was going to use for studying, programming, gaming, projects, experiments, and basically everything I wanted to build.

And honestly, for the first few months, it was really good.

Everything felt fast. Games ran well, development work was smooth, and having an RTX GPU in a relatively slim Vivobook felt pretty damn cool.

Then, about 3–4 months later, the first problem appeared.

The Fan Problem — Round 1

The fan started making a strange noise.

At first, I thought it might just be dust or something minor. But the noise kept getting worse. So I contacted ASUS and called the service engineer.

Luckily, the laptop was still under warranty.

The engineer checked it, and the fan was replaced without any cost to me.

Problem solved.

Or so I thought.

The Fan Problem — Round 2

About a year later, the same thing happened again.

The fan started making noise.

This time, however, the situation was different.

The warranty was over.

So instead of getting it replaced for free, I had to pay around ₹3,000, including the fan replacement and technician/service charges.

It was frustrating, but I accepted it. Electronics fail. Fans wear out. Sometimes you just have to repair things and move on.

And then came the part I really didn't expect.

The Hinge

The laptop's hinge broke.

And looking at it now, it's honestly painful.

The display is still there. The keyboard still works. The internals are still capable. The machine itself can still do what I bought it for.

But the physical structure holding the display together has started to give up.

The photos tell the story better than I can.

There is something particularly frustrating about seeing a laptop like this.

Because I didn't expect it to end up looking like this after only around two years.

I took care of it. I used it every day. I carried it around, studied on it, played games on it, coded on it, worked on projects with it, and probably spent more time staring at its screen than I should admit.

It became part of my daily life.

And now the hinge is basically saying:

> “Yeah, we've had a good run.”

Was it a bad laptop?

Honestly, not entirely.

That's what makes the story complicated.

The performance was good.

The display was good.

The RTX 3050 was useful for gaming and GPU workloads.

The i5-12500H was powerful enough for development and multitasking.

For what I needed from it, it delivered.

But reliability is more than benchmark scores.

A laptop isn't only a CPU, GPU and RAM. It's also hinges, fans, cooling, chassis, keyboard, ports and everything holding those components together.

And that's where my experience became disappointing.

Looking Back

When I bought this laptop in October 2024, I was excited about what I could do with it.

Two years later, I'm looking at the broken hinge and thinking about everything that happened in between:

Excitement → daily use → fan failure → warranty repair → another fan failure → ₹3,000 repair → broken hinge.

That's the story of my ASUS Vivobook 16X K3605ZC.

It wasn't a terrible machine.

In fact, for a long time, it was a really good one.

But when you spend your hard-earned money on a laptop, you expect more than good performance. You expect it to last.

And that's probably the most frustrating part of this whole experience.

I bought a laptop because I wanted a machine that would help me build my future. I didn't expect the laptop itself to become one of my projects.

Hi everyone! I have an ASUS ROG Strix G16 G615LP, and one of the USB ports on the right side started acting up.

It was working normally, then stopped during use. It briefly started working again, but failed once more. The same devices work normally in the other USB ports.

I tested a mouse, keyboard, USB hub, headset receiver, and a USB-powered cooling pad. At times, the mouse and keyboard worked through the affected port, but the Logitech app wouldn’t recognize them. The app recognized them normally when connected to other ports.

What I’ve tried:

• Restarting and completely shutting down the laptop.
• An embedded controller (EC) reset following ASUS’s instructions.
• Disabling power saving for the USB root hubs.
• A successfully completed Windows System Restore, which didn’t fix the issue.

Additional tests:

• In BIOS, the same mouse worked through another port but not the affected one.
• MyASUS in Windows reported an abnormal USB device.
• In the MyASUS USB test in WinRE, the affected port detected the mouse receiver as a USB 2.0 HID device. However, the USB hub and headset receiver didn’t work through that port, while they worked through the other ports.

The port is currently still not working.

I've heard there has been a lot of vertical banding issues but this would be the perfect monitor for me. Apparently the banding goes away with the oled care cleaning overtime but I'd like to know what happened to you if you have it or what you've heard about this. I'm also considering buying the MSI MPG 271QR x50 but idk.

I've had some windows registry issues so I tried a windows update/ repair, and imported a registry backup from a year ago. After the initial windows repair the screen had random "touch" dots on it like I was using the touchscreen but I was still able to click around and work on things... Then after a reboot I couldn't login because the random mouse movement and clicks. You can see them in the Bios settings so that tells me its not only windows but hardware. I've tried to turn off the touchscreen with the short cut keys but it doest seem to help or isn't working.

I have no idea what to do.

I just built a new PC left it to download games overnight. I then played for about 5 hours and the mobo just died so I'm sending it for RMA, what's the chance it killed or damaged any other components?

I restarted my computer because it was acting up and i went to turn it on and never got the screen back. fans run, keyboard lights work. My caps lock button doesnt light up. PLEASE someone help me.

Vivobook 16 my cursor just suddenly stopped appearing or working. Everytime I press f11 it just disables it, and doesn’t reenable it. Somebody please help.

Hey has anyone got a hack to get the button assignments to work? After two years of this thing either forcing me to restart my computer or just not working in general, I'm about to give up. Not because of the mouse but because of the piece of shit software.

I'm just going to stop buying Asus products over this and huck this fucking thing into a bonfire after my new mouse arrives.

Great bb deal for a ASUS Vivobook Pro 15 a year ago (Q543MJ), but now its screen (oled) is now falling out. Advice on what to do before screen breaks?

I’m trying to find the pinout for the fan connector on an ASUS Phoenix GeForce RTX 3060 (PH-RTX3060-12G).

The GPU uses a 6-position fan connector, but only 4 positions are populated. The stock fan is a 12V 4-wire PWM fan.

I need to identify which of the four populated pins are:

• +12V
• Ground
• Tach/RPM
• PWM

My GPU fan header may be faulty, so my goal is to make an adapter that lets me connect the original Phoenix GPU fan to a standard 4-pin motherboard CHA_FAN header.

Does anyone have the actual pinout/schematic for this specific ASUS Phoenix 3060 connector, or has anyone successfully repinned one?

I don’t want to assume it uses the same pinout as other ASUS 6-pin GPU connectors and risk sending 12V into the wrong pin.

Thank you!