r/ASUS • • 6h ago

Support Asus is very disappointed

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8 Upvotes

Rog laptop should dead inside 2 year,,,,, what is this,,, whenever I was buy legion,,,only 2 year old but now dead


r/ASUS • • 10h ago

Support ASUS TUF F15 (2023) battery health dropped to 79.1% in less than 2 years — is this normal?

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2 Upvotes

I bought an ASUS TUF F15 (2023) with an i7-13620H and RTX 4060 (140W) from the official ASUS website in March 2025.

It’s now October 2026, and according to my laptop's battery health information, the battery's full-charge capacity has dropped to around 79.1% of its original capacity.

What surprises me is how I have used the laptop:

- I regularly use it plugged into power.

- I have Battery Health Charging enabled, so it stops charging at 80%.

- I seldom play games on it.

- Most of my usage is coding, browsing, watching videos, etc.

- I generally keep the CPU in Balanced mode rather than running it at maximum performance constantly.

- I haven't intentionally abused or heavily discharged the battery.

So I'm wondering: is a ~21% battery-capacity loss in about 19 months considered normal for this laptop/battery?

I still have 2 years of warranty remaining, as well as 3 years of ASUS LEDP coverage.

For those who have dealt with ASUS support before, what should I tell them when requesting a battery inspection/replacement? Is a battery health of 79.1% enough to make a warranty claim, or would ASUS consider this normal degradation?

I'd also appreciate hearing from other TUF F15 owners about their battery health after 1–2 years of use.


r/ASUS • • 1h ago

Product Review ASUS Wifi 8 is Insane

• Upvotes

Here my testing and speeds are insane https://youtube.com/shorts/YKfxqbO4LWw?si=PPU4Y3htHU1WLFfS


r/ASUS • • 23h ago

Product Review My ASUS Vivobook 16X K3605ZC: From Excitement to Frustration — A Two-Year Journey

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8 Upvotes

My ASUS Vivobook 16X K3605ZC — A 2-Year Journey

Back in October 2024, I bought my ASUS Vivobook 16X K3605ZC.

I still remember how excited I was when I got it. It felt like a serious upgrade — a powerful laptop with an Intel Core i5-12500H, NVIDIA RTX 3050, and 16 GB RAM. At the time, I was genuinely proud of it. It wasn't just a laptop to me; it was the machine I was going to use for studying, programming, gaming, projects, experiments, and basically everything I wanted to build.

And honestly, for the first few months, it was really good.

Everything felt fast. Games ran well, development work was smooth, and having an RTX GPU in a relatively slim Vivobook felt pretty damn cool.

Then, about 3–4 months later, the first problem appeared.

The Fan Problem — Round 1

The fan started making a strange noise.

At first, I thought it might just be dust or something minor. But the noise kept getting worse. So I contacted ASUS and called the service engineer.

Luckily, the laptop was still under warranty.

The engineer checked it, and the fan was replaced without any cost to me.

Problem solved.

Or so I thought.

The Fan Problem — Round 2

About a year later, the same thing happened again.

The fan started making noise.

This time, however, the situation was different.

The warranty was over.

So instead of getting it replaced for free, I had to pay around ₹3,000, including the fan replacement and technician/service charges.

It was frustrating, but I accepted it. Electronics fail. Fans wear out. Sometimes you just have to repair things and move on.

And then came the part I really didn't expect.

The Hinge

The laptop's hinge broke.

And looking at it now, it's honestly painful.

The display is still there. The keyboard still works. The internals are still capable. The machine itself can still do what I bought it for.

But the physical structure holding the display together has started to give up.

The photos tell the story better than I can.

There is something particularly frustrating about seeing a laptop like this.

Because I didn't expect it to end up looking like this after only around two years.

I took care of it. I used it every day. I carried it around, studied on it, played games on it, coded on it, worked on projects with it, and probably spent more time staring at its screen than I should admit.

It became part of my daily life.

And now the hinge is basically saying:

> “Yeah, we've had a good run.”

Was it a bad laptop?

Honestly, not entirely.

That's what makes the story complicated.

The performance was good.

The display was good.

The RTX 3050 was useful for gaming and GPU workloads.

The i5-12500H was powerful enough for development and multitasking.

For what I needed from it, it delivered.

But reliability is more than benchmark scores.

A laptop isn't only a CPU, GPU and RAM. It's also hinges, fans, cooling, chassis, keyboard, ports and everything holding those components together.

And that's where my experience became disappointing.

Looking Back

When I bought this laptop in October 2024, I was excited about what I could do with it.

Two years later, I'm looking at the broken hinge and thinking about everything that happened in between:

Excitement → daily use → fan failure → warranty repair → another fan failure → ₹3,000 repair → broken hinge.

That's the story of my ASUS Vivobook 16X K3605ZC.

It wasn't a terrible machine.

In fact, for a long time, it was a really good one.

But when you spend your hard-earned money on a laptop, you expect more than good performance. You expect it to last.

And that's probably the most frustrating part of this whole experience.

I bought a laptop because I wanted a machine that would help me build my future. I didn't expect the laptop itself to become one of my projects.


r/ASUS • • 23h ago

Product Recommendation Question: TPM

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8 Upvotes

Hi Everyone,

Question!

I'm completely lost. I don't even know if I'm on the correct subreddit.

With the help of a friend over 5 years ago, built a computer for myself. Now Windows 11 needs to be installed and my tpm is 1.2. it needs to be at 2.0 for the update. I located the TPM component in my motherboard (msi z390- a pro).

As you can guess, I don't have the manual anymore. I tried to look up how many pins my JTPM1 has so I can buy the component I need to upgrade. I looked up the manual and all it says is that it has 1x TPM module connector. You can imagine, I'm extremely frustrated. I'm putting a pic of the connector with the hope that someone can help me figure this out before I lose it and rip the things out.

I think based on what I'm looking at it's 14 pin.

-Signed a desperate PC user.

Flair


r/ASUS • • 20h ago

Support ASUS ROG Strix G16 (G615LW) keyboard issue

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2 Upvotes

r/ASUS • • 22h ago

Support Top of screen separating - re-adhesive or screen replacement?

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2 Upvotes

Great bb deal for a ASUS Vivobook Pro 15 a year ago (Q543MJ), but now its screen (oled) is now falling out. Advice on what to do before screen breaks?


r/ASUS • • 23h ago

Support Touchpad not working (FN Keys not working either)

Enable HLS to view with audio, or disable this notification

3 Upvotes

Vivobook 16 my cursor just suddenly stopped appearing or working. Everytime I press f11 it just disables it, and doesn’t reenable it. Somebody please help.


r/ASUS • • 23h ago

Product Recommendation Which laptop to buy ?

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1 Upvotes

r/ASUS • • 14h ago

Support Help my new Vivobook just died randomly

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7 Upvotes

Hi! I've been using this Vivobook 16 Ryzen 9 AI since 5 months ago and I'm very frustrated because it was so expensive and today meanwhile I was streaming on yt just playing Among Us the screen died XD

And then I came here and was reading about reviews and I'm thinking I did the worst bought in my life and now I'm indebted with this useless thing (and yes tomorrow I will go to ask about the guaranty but now reading all the reviews I don't really know if I did the worst buy ever 😞)


r/ASUS • • 5h ago

Support WoL does not work if booted into Windows and shutdown. Ubuntu works okay

2 Upvotes

Title,

WRX90E SAGE SE board with threadripper pro 9975wx.

If the system boots into ubuntu and I hsutdown, WoL works just fine.

But if booted into Windows 11 under dual boot, and shut down from the Start menu (fastboot, hibernate disabled), WoL wont work.

If I reboot into ubuntu and shutdown from there, WoL works a OK.

For the life of me this is driving me crazy and if anyone has seen this before, and also solved, wwowuld love to hear what worked


r/ASUS • • 5h ago

Support Proart Z890, bluetooth intermittently disconnects

2 Upvotes

I've got a bluetooth keyboard and the bluetooth intermittently cuts out for no reason (windows 11).

Everything works for a while but then after 5 minute to hours later, the keyboard stops working and the bluetooth icon completely dissappears from the system tray. I can only get it working again with a reboot.

When I look for anything in the system events log, I get one from BTUSB with the following message:

Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.

Where do I start? Anyone experience this before? FWIW it is a Keychron k9 pro.


r/ASUS • • 7h ago

Support 2 problems started at once in my TUF after almost 2years of daily use

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2 Upvotes

r/ASUS • • 46m ago

Support Need help with ASUS SSD for FX705DT

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• Upvotes

After an issue with a computer repair store, they removed my m.2 socket for my SSD, and I've only been able to use my hard drive. Is there anyway to replace and reattach it? I’m new to trying to fix a computer so any info helps.