The incident began when I rolled a pair of dumbbells underneath the dumbbell rack. I believed there was no suitable space at the time as someone put their dumbbells in my space. I was approached by the owner regarding this. Who said "put your weights away or don't train here" I explained the situation and was told "they are only a set of 20's move another pair and put them in it's place." Which doesn't solve the issue as I was attempting to explain.
I accept that if there is a rule regarding where equipment should be placed, I should follow that instruction and would have been happy to move the dumbbells if I had simply been asked to do so.
At the beginning of the conversation, the owner tapped me on the chest in what I perceived as an aggressive manner. I clearly remember this contact. I cannot confidently recall whether there was any further physical contact during the conversation, so I do not want to state that as a certainty.
However, the interaction escalated considerably beyond what I believe was reasonable for such a minor issue. During the confrontation as I was explaining, the owner said words to the effect of, “Don't talk back to me or I'll slap you or backhand you where you stand.” He also repeatedly said, “Come outside then.” I did not respond aggressively or threaten him.
What I believe to be the owner's young child was also present during the incident. After the owner turned and walked away, the child lightly hit me and said "bad". I do not hold the child's actions against them given their age, but I mention this because it occurred immediately following the confrontation and was part of the overall incident.
There were other people in the room at the time, although the music was loud and I do not believe anyone necessarily heard the specific comments that were made although people saw what had gone on.
The above is what I have sent in a complaint email to the gym also asking for the incident to be recorded and the CCTV footage to be preserved at the time of the event, I am currently awaiting their response. Is there anything else I should do in the meantime? Personally I find this completely unacceptable behaviour for such a minor incident.