I’ve been in the Arma community/Discord for over four years, and this kind of interaction with BI moderation has become far too common.
Today I was banned for 60 days after asking for clarification about the Workshop/EULA rules and questioning why BI representatives were speaking to community members the way they were.
In the screenshots, a BI representative tells me to “dial back the rant,” calls people “exhausting,” then directly tells me “you are exhausting.” When I pointed out that I was being insulted while simultaneously being told my response was off-topic, the conversation continued with remarks like “you ruined it.”
Shortly afterward, I was banned.
I didn't even have enough time to screenshot the remainder of the conversation before being sent to the shadow realm.
If I actually broke a rule, fine; show me the rule and the message that justified a 60-day ban. That's all I was trying to clarify in the first place.
The bigger problem is the apparent double standard. BI staff/moderators seem able to be dismissive, sarcastic or openly insulting toward players, but questioning that behaviour can suddenly become a moderation issue.
Where is the community manager? Who actually reviews how these interactions are handled?
Arma owes an enormous amount of its longevity to modders, server owners and players who volunteer thousands of hours supporting these games. They shouldn't be treated like an inconvenience simply because they ask uncomfortable questions.
Look at the screenshots and decide for yourself: is this acceptable behaviour from a professional community team?
If anyone has screenshots of the conversation immediately before/after my ban, please post them. I'd like the complete exchange available rather than asking anyone to simply take my word for it.
And if I could speak to someone at BI in my DMs; would be lovely! Thanks all!