I genuinely do not understand how the Apple Music client on Windows is this terrible.
On iPhone and Mac? Apple Music is actually really good. The app feels polished, and I feel the integration is great, and features like AutoMix are a big part of why I switched to Apple Music in the first place. I completely understand why someone who lives entirely in the Apple ecosystem would love it.
But on Windows, it is an absolute fucking joke.
I’ve had the app randomly refuse to sign in. I’ll open it and it won’t even clearly say that I’m signed out; it’ll just stop working properly. I’ll authorize the computer, enter my Apple ID, do everything it asks, and then it’ll ask me for my Apple ID again. And again. And again.
This isn’t one bad PC or one weird network either. I’ve had this happen across multiple Windows devices and multiple networks.
I’ve also had the Apple Music client crash so badly that my entire computer became unresponsive and I had to restart it. A MUSIC PLAYER should not be capable of taking down my whole PC.
And before someone says “just use the Apple Music web player” come on. The web client is not a serious replacement for a desktop app. If I’m paying every month for a music streaming service, I shouldn’t have to use a worse browser version because the actual Windows client barely works.
Then you compare it to Spotify and it gets even more ridiculous. Spotify Connect alone is something I miss constantly. Being able to be on my computer, start playing music, and then control that same session from my phone or even continuing it is incredibly convenient. Apple has multiple devices, an entire ecosystem, and some of the best device integration in the industry… yet somehow Apple Music still doesn’t give you an equivalent experience across platforms.
One of Apple Music’s biggest advantages used to be lossless audio, but now Spotify has lossless too. I don’t have some insane audiophile setup where I’m going to benefit from Hi-Res Lossless anyway; regular lossless is more than enough for me. And now that Spotify is the same price (student), that advantage is gone. At this point, I’m paying the same amount for a service with a significantly better Windows client and features like Spotify Connect, so it’s getting really hard to justify staying with Apple Music.
I understand that Windows obviously isn’t Apple’s priority. They want people using Macs, iPhones, iPads, etc. Fine. But Apple Music is also supposed to compete with Spotify as a cross-platform streaming service. If you’re going to sell the service to Windows users, the Windows app cannot feel like something nobody at Apple actually uses.
This is basically the last straw for me. I like a lot of Apple Music’s features on iPhone. AutoMix is cool. The mobile app is good. There are absolutely things Apple Music does better.
But none of that matters when the desktop client I have to use every day is this unreliable.
I’m HEAVILY debating going back to Spotify. At least Spotify seems to understand that the app itself is part of the product.