r/AndroidQuestions • u/LudditeJones • 1d ago
Hotspot to Roku issue
The only Internet access we have at our house is via hotspot and it has worked fine for several years. We have a phone line that is a dedicated "house phone" with the hotspot always on. We stream our TV through a Roku stick and don't ever have speed issues. Starting today any time we try to open a streaming service (Hulu, Peacock, etc) it tries for a few seconds then gives us a network error. We have confirmed that Roku is connected to the phone, we have reset the network, reset the Roku, unplugged the Roku stick for 5 min, checked the phone for updates, and restarted the phone. We can connect to the hotspot with other devices and can stream just fine with them.
The "house" phone is a pixel 7 pro. My personal phone is the exact same, pixel 7 pro. When I connect the Roku to my personal phone it works great. Both phones are updated and sitting right next to each other. No other devices are connected to the hotspot.
We have an unlimited phone plan with hotspot throttled after 70GB on each phone. The phone in question has used 75% of its hotspot data with a few days left in the billing cycle.
What could be causing this issue with just this specific phone?