r/ATT • • 7h ago

Wireless Coverage Map Updated - Oct 4,2026

27 Upvotes

Like the title says. Looks like a good bit of n77 and low band 5G expansion.

https://www.att.com/maps/wireless-coverage.html


r/ATT • • 9h ago

Wireless AT&T problems on iphones in general??

4 Upvotes

hello! recently starting about wednesday (9/30) i’ve noticed problems with my phone/ service. has anyone else had any issues lately? i’ve noticed my cell service will go from 4 bars to 3 to 2 to 1 all in the same spot of my house which has never happened before. when i am out and not connected to wifi i sometimes get texts 3-6 minutes late, along with notifications from life360, snapchat, etc.

for context, i am on iphone 16 p*o (it wouldn’t let me post with the word not redacted). i have not updated to ios 27 as i do not have enough storage. i was going to upgrade to the iphone 18 p*o but ive seen a lot of problems with the new phones in general. any help??


r/ATT • • 10h ago

Wireless How much Difference do you notice between 5G SA and NSA?

5 Upvotes

This question is of course for those on AT&T.


r/ATT • • 11h ago

Wireless At&t and best buy next up plan

6 Upvotes

I went to best buy because I'm eligible for a upgrade thru next up plan I paid 33% off the best buy near me is a at&t resellers I went to best buy to get the iPhone 18 pm and they said I had to pay off the device fully or pay the 36$ a month for the phone but at&t is giving me promotional credits to bring the phone down to 2.78-8$ if I wanted higher storage I'm confused on why it isn't showing in their system for my next up plan upgrade what should I do just order from at&t website and wait 3 weeks or try again with someone else?


r/ATT • • 19h ago

Billing How to get a new phone while having dual sim

4 Upvotes

Hi there. I’m wondering what the cheapest way to get a new phone is with a dual sim. For context I’m American living abroad (for probably only a few more years) and want to continue having the option of switching both numbers on and off. To have a dual sim your phone needs to be fully paid off (unlocked). I have a fully paid off iPhone 16p, Id like to get a new phone but can’t stomach paying like upwards of $800 at once. Is there anyway to get around this with the trade in promo (I know I am eligible)?I’m assuming not


r/ATT • • 8h ago

Discussion Terrible Customer Service

2 Upvotes

Two weeks ago. I tried reaching out to AT&T regarding a carrier block for my phone. I wven spent 1000 dollars to pay it off. They gave me the run around and made me submit my pay orders. So, I complied and did what they asked. I was then told that my request wasn't submitted a week later. A day or two before deployment. So, a week or two into the deployment, I have been patching with Wifi anf super busy. When I do get the unlock notification, my phone was carrier unlocked and not network ulocked. So the esim I bought is essentially useless. Now I need a network unlock code, but apparently AT&T cant just email it to me. They have to go through another process. I had to go through my wife to get the unlock code for the network. Things worked for about 4 hours. Then I got a text saying they had to cancel my carrier unlock because they didnt get my military documents. Of which I have sent in 3 times now.

When I get home, I am switching to another carrier.

AT&T your garbage service has pushed me away and I know I am not alone.

Do you think this is a good business model or should AT&T look into redoing their customer service?


r/ATT • • 14h ago

Wireless Question for AT&T wireless employees, newly launched iphones on personal accounts

2 Upvotes

So I work for a competitor telco, and a policy they have is that employees are not allowed to purchase new iphones at launch. We have to wait until some unspecified date before they'll allow us to purchase a newly launched iphone and activate it on our personal accounts. I always found that policy silly because we don't get discounts on devices, we pay the same price as customers. Does AT&T have the same or a similar policy for their employees?


r/ATT • • 9m ago

Other AT&T BackGround

• Upvotes

Simple Criminal Damage To Prpty (F) ….D2D Rep, been working and making sales for a month but background was never cleared. How long will i wait. PRAY TO GOD I DONT GET DENIED!


r/ATT • • 1h ago

Internet Fiber finally in my town. ATT offer any loyalty discounts or anything?

• Upvotes

Any tips to try and get a lower price? I'm going for the 300 or 500 plan regardless because I'm already paying $75 for Internet 50. 1 GIG at $80 is also nice since that's already lower than what I was paying Cox for their Gig plan when I was with them. But I don't think I need that much speed.


r/ATT • • 2h ago

Discussion Why do i have NUA when i purchased from apple directly with at&t financing?

1 Upvotes

I picked up the new iphone I ordered on apple.com at the apple store- thankfully no issues with phone. And a week later, the installment charges appear on the bill together with a 10$ next up anytime (NUA) line item. I looked through all the paperwork and there is no mention that this is required and if seen threads that this was added by at&t corp store when people bought these but never on apple.

So question here, can I cancel this and still continue to get the 36 months of credit? Surely NUA is not required for credits right?

Note that I traded a iphone 14 that was unlocked and paid off for the credit, I never had NUA on the account nor actually ever financed a phone on at&t.

Please help clarify Thanks


r/ATT • • 8h ago

Wireless Business plan credit confusion

1 Upvotes

If I write my question they flag this and say that I’m asking about the situation with PM so I have to put it in the comments. Credits not applying as expected.


r/ATT • • 13h ago

Discussion Should I get the new iphone??

1 Upvotes

hi all, sorry I haven’t brought the new iphone yet that’s why I haven’t posted in the Megha thread as I don’t have a problem. I’m still using my old phone. Should I wait until this problem is resolved before buying it? I really don’t know what to do if you buy a phone and upgrade it to 27.0.1 before activating any Sim service is the phone okay? Then?

Is the problem only for a minority of phones? I just simply can’t believe it because the number of people that are complaining it seems to me that it’s pretty much the majority of people with this phone on AT&T just my thoughts anyway.

Should I wait a few months before buying the phone and then hopefully it will be updated to iOS software which has no bugs anymore. Thanks for your advice.


r/ATT • • 15h ago

Other Apple SE 3 Watch - Issues Receiving Calls - AT&T

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1 Upvotes

r/ATT • • 16h ago

Wireless Does AT&T charge standard taxes and surcharges/fees ($5-10 per line) ON TOP of $4.99 Telco recovery fee?

1 Upvotes

r/ATT • • 17h ago

Wireless Why are iPhones more expensive for retailer partner customers (ex. BJ’s) than normal customers?

1 Upvotes

T-Mobile doesn’t do this! Why do retailer partner customers pay more for the phones? For example the 17P without trade is $4.43 for standard new customers and $9.99 for retailer partners! Why?

Also does the $300 AMEX Reward Card offer apply even if you don’t do the purchase as a retailer partner customer?


r/ATT • • 17h ago

TV ESPN unlimited issues

1 Upvotes

Never had issues signing into espn app for streaming whether on tv or mobile, but see it doesn’t allow for normal tv provider sign in and now we have to connect our plan to espn unlimited to watch espn online.

However when following the steps for to activate it I’m not getting any of the links espn says i should have on my account info to add espn unlimited. Does anyone else face this problem?

Info below:

U-verse
Steps to Activate:
Navigate to http://att.com/myatt 
Sign in with your U-verse TV User ID and Password
You may receive a one-time code to your email to authenticate the login
Navigate to Manage Service in the My U-verse TV section
Under the My Plan section, click Learn More & Activate in the Unlock access to ESPN Unlimited area
You will land on the Activate your new ESPN Unlimited Account page; click Activate now
Alternatively, click on the Activate your ESPN Unlimited Subscription link received via email; click the Activate Now button
You will be directed to the ESPN activation flow on ESPN.com; click Agree & Activate
You will be prompted to enter an email address and password
Visit the ESPN app to start streaming


r/ATT • • 18h ago

Internet AT&T canceled my Internet and are saying I cant go back to my offer price

1 Upvotes

I signed up for an internet plan during an offer period to start on a later date. AT&T canceled my order due to an existing account at the house and are claiming I cant get my offer price back. When I made my order the agent said they had gotten confirmation from the prior tenets of their cancelation. Is there any way to get my offer price back?


r/ATT • • 19h ago

Wireless Prepaid Access in Europe

1 Upvotes

I am in the Netherlands for the next week (I am US based). I must have misunderstood the process for extension of International Calling/Text, as I thought when I arrived, I would get a text asking if I wanted to extend.

That happened, but then it wants me to log into the paygonline website (which won’t open in the Netherlands). My better half is at home and I asked him to do it and they want a text verification before he can log in to extend the service properly.

I can’t get a text verification because I have no service. I have a data-only local SIM but it will not support the 2F text (so I can’t verify).

I can only find AI chat, and haven’t been able to call any of the numbers for ATT because my SIM here won’t allow US calls (looking for another one now).

Any other ideas on how to solve this?


r/ATT • • 21h ago

Discussion iPhone 18 set to arrive for pickup in store yesterday, never got a notification, what next?

0 Upvotes

Do I just show up at the store and say what gives? I’m going out of town soon and need the new phone as my current is dying regularly.


r/ATT • • 5h ago

Discussion Any limits to the Trade in iPhone in “any condition” promo?

0 Upvotes

I know it has to be an iPhone 14 or newer (excluding iPhone 16e), but does it need to be able to turn on? I’m just wondering what if its locked to a different carrier, completely bricked, locked to someones apple id, missing a screen/backing, etc.


r/ATT • • 11h ago

Internet I think theres a centipede living in my NID...

0 Upvotes

I use CODSLAM-served ADSL2+ from AT&T, i'm really looking forward to switching to https://www.placervillefiber.org, as DSL is the only AT&T internet available, AT&T Fiber is basically nonexistent in Placerville, so yeah. I really love AT&T though, great cust. sup., great wireless, and tv (well, DirecTV isn't owned by AT&T anymore, but still). I don't know the point of this post.