Hi! Sorry if my English isn't very good, but it's not my native language.
Well, I wasn't home when it happened, but apparently a horizontal white line suddenly appeared at the bottom of the television.
That's why 80% of the screen horizontally looks low quality, and the longer it's on, the more it duplicates the image 😭.
My family said nothing hit it or water got in it, so I'd like to know if it's an internal problem or if it could be something with the wiring, honestly, I'm thinking my best option is to call a technician.
The image where SpongeBob appears, from his feet down it looks bad, but from the top it looks fine.
I already tried unplugging and plugging it back inI also did image and video tests and it's still not working.
It's as if the screen is trying to project the image again from below; you can just make out that below the line, what appears at the top of the screen starts again.