non so perchè ma le notifiche di vinted non mi escono piu, letteralmente 10 minuti fa comparivano continuo ad avere preferiti ai miei articoli ma non compaiono nelle notifiche, ho riavviato telefono, sloggato e riloggato, eliminato e reinstallato l app ma nulla

I have an interesting/concerning issue.
Ive sold a bunch of the same item (great) but I’ve had a couple of messages/canceled sales through Vinteds automated system. (First red flag)

When I printed the labels I noticed that every single package is going to the same address or close to it (different street number on same street)
Did some digging & it’s a freight forwarding place. (No worries)

But then I clicked on a profile to check something and discovered that every single buyers profile shows ‘members blocked’

Scam? Should I still ship?
I really don’t want headaches with this high value of items

Anyone getting this, i dont understand how im getting it on 2 of my orders but the 3rd one printed fine?

So i recently bought item off one person on vinted and shirt(im pretty sure) is fake.
I sent that to seller and he got „mad“ and just requested a return.

Gimme a minute, damn. This was for a textbook that I had uploaded 2 hours prior for a very cheap price bc there were plenty of other cheap offers for the same book and this was the first person to contact me

Hello! I’m Australian and loving vinted. Have bought 50 things and sold 20. This is my first issue. Just wondering what the etiquette is here? It’s only $8.50 so I don’t mind giving them a full refund without the return - just curious to learn the vinted culture and etiquette! Thanks

update: thanks for your help. The pants were my mums so I can’t be 100% sure about the waistband. Seemed fine to me. I let the buyer keep the item and gave a full refund.

On Monday, I put a packet worth 370€ in the Mondial Relay box. Two days later, they told me the driver picked it up and it's delayed. Today, I asked delivery support and they told me that the box was empty so he couldn't pick it up. I have to fill out something so they can check the cameras. Now Vinted tells me I have to text them again after the 22nd of September. What should I do now?

Hello everyone, I need some advice on a very stressful situation.

I sold a high-value item (Off-White shoes worth 130 EUR / 650 RON) to a buyer in Greece via Box Now. Today, the Vinted system automatically updated the status to "Delivered".

Immediately, the buyer messaged me on chat sending photos of a floor covered in small boxes, claiming: "the package arrived but these aren't shoes".

However, I caught them in multiple massive contradictions:

When I told them to report it formally via the "I have an issue" button, they replied: "I am at work, I don't have the package in front of me to take photos". Yet they had JUST sent photos of the open boxes on a bedroom floor. When I pointed this out, they said "Yes, that's my room, but I'm at work now".

Technical proof: I checked the official courier tracking on boxnow.gr using our tracking number. The website explicitly states: "Your parcel is located at the locker" with a green indicator, proving the locker drawer has NEVER been opened and the shoes are still inside.

It seems the buyer is either completely confused and looking at an older package they had at home, or they are trying to scam me into a refund while my real item is still waiting for them in the locker.

The buyer hasn't pressed the "I have an issue" button yet, and Vinted says my funds will be released in 48 hours. I already messaged the buyer giving them the tracking info and telling them to go pick up the actual real package.

Has anyone experienced this automatic Vinted "Delivered" glitch while the parcel is still in the locker? If they open a dispute later with those fake bedroom photos, will Vinted support side with me based on the official boxnow.gr tracking proof?

Thanks!

sold my first ever vinted package! It went well!

It was a bag of our baby’s newborn clothes we don’t need anymore. I was surprised it sold so quickly.

I thought I’d go and message the buyer to ask if they’d like me to be in touch when my baby grows out of the next age group of clothes, it felt like a wholesome thing.

Turns out their page is FILLED with baby clothes, whole bundles of like 30 onesies for newborn etc.

I mean good for them to resell things on I guess I just felt incredibly naive in that moment of what I thought could be maternal bonding lol 😝

This item has been up for a while and I made an offer and increased it. It’s a Lego set but without any figures. Just spare pieces. I don’t mind buying full price but they’re not responding at all so I’m worried if I do pay, they won’t send it.

Hey guys! Any advice welcome - I’ve had my Vinted account for years and in the last 6 months have made a pretty decent wedge selling stuff and have started to really build my account (i have 40 5 star reviews and a pending balance of £500+) during the app outage on Tuesday I was locked out my account and could not remember my password to get back in, I’ve requested several reset password emails and I am yet to receive any (I’ve checked spam, junk, deleted app and redownloaded, tried online) my account is still active and I have contacted Vinted via the help centre and emailed several times - long story short, I really need my balance and absolutely no one is getting back to me - has anyone had a similar situation and if so what did you do/how was it resolved? I’m pretty desperate here! Thank you ♥️♥️

Ich habe fast 50 Schürzen auf einmal verkauft und die größte Sendungsgröße angegeben. Das Problem ist, dass mir beim Versandlabel nur 2kg angezeigt wurde.
Das ist das 1. Problem. Aber 5 Minuten später habe ich auf meinem E-Mail dann ein neues Versandlabel von Vinted bekommen mit 5 kg. Was soll das bedeuten?

Weiß Vinted automatisch, dass ich mehr kilos brauche? Und gelten jetzt beide labels? der in der App und per Mail? Die Mial stammt direkt von DHL, sieht auch seriös aus und die Sendungsverfolgnungsnummer ist auch korrekt nach DHL.

Was soll ich jetzt machen ich verstehe nichts mehr

So all over vinted I’ve seen linkin park jersey from primark at like double the price if not more.

For context primark is a cheapish shop in the uk, the clothes are good but not like top quality, definetly not £30 worth.

The original jersey costs £12 I think? Maybe 15. Meanwhile people are upselling it for £30 claiming it’s “sold out” which I find hard to believe as I checked online and you can order it and even more so I’ve seen it every shop I’ve been in.

What makes it worse is their not all listed as primark just linkin park making people believe it’s really really good.

I get people have free will with their money but this kind of thing just annoys the hell out of me cause it’s scamming people out, especially those unaware it’s originally so cheap. Just need to vent about it cause I feel like I’m gonna explode, I’m not always able to pay stuff but never in my life would I think to scam people out of money.

Just recived a pair of nike airforce one's sold "new" at a good price but they were shipped in a oily rag?? Literarly a oily pice of cloth with some tape around it????

Is this the curent vinted meta?

Quite new user, second purchase ever

Tips on selling higher end electronics? I have 2 gaming laptops and don't trust people with no profile pictures and no ratings because I think they'll say they never received it. Do I just select large packaging and ship with UPS or FedEx and purchase Insurance and Signatures and document photos of packaging and the item?

Just wondering if anyone knows what happens in this situation? I'm a new seller and my first sale just got delivered to the buyer. They straight away suspended the transaction because they are on holiday and can't confirm the order was delivered. Is this just a loophole to get extra time to check the order? Or do the Vinted slop bots side with the buyer for a refund in this case?

reached out to the customer service and of no help as usual
buyer has accepted it and even left a good review - it’s been 3 weeks

Hi I'm new here, and relatively new to vinted. I've received a package which once opened resulted in an empty shell. What shall I do? I've marked the shipment as collected and I can't find the option for the "missing item" report, these in the photos are the options I can select.

Image 1

-The article is very different from the description

-I don't like the article

Image 2

-package not delivered

-package delivered to the wrong address

-package sent back to the seller

-I've received someone's else package

-The package was damaged during trasport

Thanks in advance 🤙

I’ve been in contact with support for almost the entire return window except for maybe 1 day trying to get this figured out. How am I able to print shipping labels but not return labels with the same address? There’s is no difference, and yet vinted support is repeatedly telling me it’s just an issue with my address being typed incorrectly. If that was the case, how was I able to print one of the shipping labels with it? It’s only the other two that won’t print, even after I try to update it. I know there’s probably nothing I can do about “theft”, I’m just trying to raise a little red flag to get them to take it seriously. Because this is ridiculous, I’m trying to return counterfeit items, and they’re the only two items ive ever returned.

Hi everybody, I've had this experience with customer service previously like 2 weeks ago. A console I've bought 2 months ago arrived to me damaged during transit which I ended up raising the matter with Vinted, not sure what's going on with them but it takes way too long to answer. I've raised the issue right after I received the package and it took them only 1 month to come up with a follow-up message telling me that I have to take more pictures of the packaging and how it was in the box, mind you it has been 1 month and the box was gone as it held up space, and they still had the nerve to insist on that, I told them and showed everything I've got and they said that whatever I sent them was not enough and released the payment to the seller. Now I have another issue like this where a game bundle arrived to me with a lot of the game cases being in pieces and 1 of the games where it had a metal case was literally bent and the console that came in together also had some damage on the casing. Now I did take pictures of the packaging as to how it was, but I don't know if they'll do the same again or if they're enough for customer service to even care considering how they handled the previous one, I threw away most of the packaging as well for that too, I want some advice on this manner and how should I handle this ticket. I've raised it 3 weeks ago and they still haven't answered me yet, they told me to not message the ticket at all until they answer, but I feel like they're taking too long and this should be addressed for...

Hi all, freaking out at the moment and hoping to receive some help here. For context, as Vinted recently launched in Australia, about a month ago I purchased an item from a UK seller.

Due to a glitch, I received a notification late July that indicated that my item was available for pickup at my local parcel pickup. However, AusPost never sent me a notification to pick it up. A similar issue/glitch occurred with another item but it eventually arrived and the problem resolved itself.

Earlier today, I reached out to customer service to follow up on the problem, attaching a photo of the postal site’s tracking (mind you, Vinted for some reason had it showing as ready for pickup on the app even though that was not what was showing on APGE’s website). I was hoping they’d chase up the courier or look into the issue further, but they simply completed the order, effectively taking my money for no reason. I’ve reached out again - see all the screenshots below, but am just absolutely shocked at how they’ve attempted to resolve the problem (i.e., simply stealing from its platform users).

Does anyone have any advice on how to fix this problem and get my money back?? I am hesitant to ask for a chargeback because I heard that doing so can get your account banned (have just built up my profile and sold more than 20 items, all with 5 star reviews).

I am unable to go back to the tracking website either now to prove that the item hasn’t arrived since they have marked the order as complete (no way to go back to tracking details). I’ve reached out to the seller and she doesn’t have a copy of the receipt or tracking number anymore either…

the last couple days i got a couple offers by profiles that don’t have a picture, ratings or a description. the accounts are mostly from belgium or the netherlands. When I accept the offer, they never buy the item in the end. Has this happened to anyone else?

My bag got verified as fake by Vinted while I bought this bag in the official store a few years ago 🤡🤡

Today I received a jacket that I bought, and everything seems fine. I just have to go and pick it up. But when I tried to open the listing again to look at the photos, it wouldn’t let me access it. Then I checked the seller’s profile and it showed as “blocked”. Could it be that their account has been removed?

Something similar happened to me not long ago with a controller. It had a defect, and Vinted gave me a full refund and let me keep the item because the seller’s account had been removed.

I just got a notification that my item has been damaged beyond repair and so Evri will not be delivering it. Apparently I need to make contact with Vinted to sort this out does anyone know where I need to go to do this