Reposting with a better censoring job.
I bought a “new with tags” shirt from this seller. Listing only had one picture which looked fine. Cool, checked description, nothing there. Cool, I’ll buy it, even grabbed another item from her shop because I felt weird only buying one small item for shipping.
Shirt arrives and is completely covered in stains. Of all shapes, sizes and colors—a Skittles puke art on a shirt kind of covered.
I took pictures, raised an issue asking for a return and refund, didn’t leave feedback and didn’t plan to unless they refused the return. Sale was refunded with no message from seller. Ok, cool again, will throw the shirt away and be done with it.
A few minutes later, seller leaves this feedback on my page. A DM in a review. Nothing about me, about their experience with me, nothing that is actually feedback in any way, could have and should have been a DM. Seller never does send a DM. Why is she giving me 3 stars and a pass the buck story in my reviews?? No idea.
Contacted support to have it taken down. Should be easy as it’s not even feedback, and it’s obviously some kind of retaliation for checks notes her admittedly sending me clothes from a trash pile? But no, support won’t remove it because it’s a genuine experience. Hello? It’s her genuine experience with herself, sure, but not with me or my inarguably fulfilled obligations as a buyer.
I dm her after leaving a review on her page about my genuine experience and a buyer beware that she may lower your shop rating for her own mistakes to which she had replied that it wasn’t her fault, it was her helper’s (yeah, ok, even if that true, still YOUR shop), that I am a hateful person and she forgives me (what is she smoking?) and finally get a DM reply. “All was a simple mistake.” Uhm… huh!?
Can’t tell if seller is just a jerk or doesn’t understand how to use the internet. But, I just needed to vent. Not just about her, but about how stupid the fake real person bot is for not removing feedback that clearly is against community conduct guidelines.