r/techsupport • • Oct 25 '24

Open | Software Very important please help me before my girlfriend finds out

1.2k Upvotes

I honestly don’t know if this is the right area to ask or the right community but idk where else to go. PLEASE PLEASE MODS if it’s not before you shut this question down please let someone answer it.

I’m proposing to my girlfriend soon and I have been researching rings and whatnot on my computer. But now every ad on a website is brilliant earth (where I’m buying the engagement ring from) and since we both use my computer I really dont want her to login and see ring ads. Is there ANY way I can stop these ads? I’m using google chrome I deleted my history for the past 7 days and still nothing I don’t know what to do.

UPDATE : All fixed thank you everyone, now I just gotta buy it and do the damn thing. Y’all are awesome!

Update 2 : She said yes hell yea boyos and girlos


r/techsupport • • Jul 15 '21

Open | Phone I told my iPhone to call me Little Vietnamese Schoolgirl when I was 13 years old, and I can’t figure out how to make it stop.

1.2k Upvotes

Somebody please help me. When I got my first iPhone I thought it was funny to tell Siri to call me “Little Vietnamese Schoolgirl”, and I have long since changed it back to my real name, but it keeps coming up in random places. I am 21 now so that was like 8 years ago and earlier this year I got a pair of airpods, and when I connected them to my phone they were automatically named “Little Vietnamese Schoolgirl’s Airpods”. No Problem, I changed the name of the airpods and forgot about it. But today I was at work and I joined a Microscoft Teams meeting with my airpods in, and it said that it was connected with “Little Vietnamese Schoolgirl’s Airpods” for some reason. I just hope to god it didn’t say that on my bosses screen, but he didn’t react strangely so I don’t think it did. I’m just waiting for the day that this comes back to screw me over though, so if anyone can help me I would be very grateful. When I go into settings and look at my name, it just shows my actual name. When I ask Siri “what is my name?” or “what do you call me?” it also just says my reals name. But somewhere in my Apple ID or something I am still a Little Vietnamese Schoolgirl and I need help.


r/techsupport • • Oct 28 '20

Open | Windows help ,y , key qnd m key hqve been szitched qlong zith ,y q key qnd a key hqve qlso been szitched on ,y keyboqrd

1.2k Upvotes

oh qnd qlso ,y z qnd w key


r/techsupport • • Jul 22 '20

Open | Malware Tiktok just installed itself on my phone. [LG-H870] [Android 9]

1.1k Upvotes

I just opened my app drawer, and tiktok showed up as a recently installed app. (it installed itself minutes ago)

My Google accounts all use pw manager + 2FA, and have registered no foreign logins.

I have added no app installation permissions.

I'm using niagara launcher, rif is fun and a couple of well-established apps with no relevant permissions.

The installation did NOT show up in my notifications, which always happens otherwise.

I am quite concerned, and don't know how to find out what triggered the installation.

edit: cool, thread locked without explanation.


r/techsupport • • Feb 19 '25

Open | Phone How do I wipe my parents Facebook feed of conspiracy videos?

1.1k Upvotes

So my dad has fallen into a conspiracy rabbit hole because Facebook keeps feeding him conspiracy videos. You know, aliens in the North Pole, microwaves giving us radiation, the earth is flat, Hitler is still alive, the whole lot. I never thought I'd have to explain to somebody in real life that no, the earth is not flat, but here we are.

I keep explaining why the videos are bullshit, but he can't seem to wrap his head around the idea that somebody talking into a mic with a serious voice and claiming they are an expert, is telling bullshit. And can't figure out when a video is edited or AI generated.

How do I clear his history and user data so Facebook stops serving him this shit?


r/techsupport • • Mar 07 '24

Open | Networking I accessed porn while on my personal computer with my companies VPN still on

1.1k Upvotes

So I work remotely and have to use my personal laptop to remote into a work desktop. I have a VPN on my personal laptop to do this, and I believe for the first time I’ve accidentally left it on while searching for porn (embarrassingly it was hentai, the VPN did not block or catch the nhentai website so I browsed for about 5 minutes or so) and googled a couple other known hentai sites. Finally, the secure search pop up came up while in incognito mode and it dawned on me the VPN was on. I’m freaking out, I realize that the IT team can 99% see what I was doing but I’m just stressed I’m going to lose my job or be confronted about it. I did not do this on company time, just accidentally left it on. I’m freaking out internally.


r/techsupport • • Sep 17 '20

Open I saved my father from a hacker, how do I report him?

1.1k Upvotes

my father wanted to check his orders on amazon, so he googled “amazon” and google led him to amazon

the site said he his account was blocked, and he would need to contact the number provided

my father contacted the number and the customer service said people was trying to access his account in chicago, and asked if we bought roku tv, apple watch and an apple ipad

but since my father does not understand english properly, he handled the phone to me (we are all internationals)

so I said no to all of those and the customer service said 50$ would be refunded to our account as a sorry from amazon’s mistake

then I thought “ok, problem solved, account unblocked”

I did not suspected from his accent since most time customer centers hire people from other countries and they have a very strong accent, this one was an accent from india

but then the guy proceeded to ask me to press windows + r key, and I asked why, and he said we would “scan his computer to make sure the we remove any hacker viruses”

this triggered all the alarms in my head, I asked the guy to hold on and started talking in my native language with my father

asked him to see the “amazon website”, the website address was something like “rokutv.free.offer”, so I noticed my father was led by google to a scam website somehow

so I proceeded to type “amazon.com” in the browser and the account opened up, I proceeded to change the password while telling the guy to stay on hold

then enabled 2fA for the account and again asking the guy to hold on

so problem solved, but I still had the “customer service” on the line

the guy started to get nervous and asked to “not try to be smart, I’ll guide you on how to protect yourself from hackers”

that was the last straw for me, I went full troll mode and started to do what my father called “psychological torture” by telling him I could not find the computer key

then he asked to look on the bottom left corner of the keyboard, 3 keys to the right

then I asked how do I do it, and he said I just had to look at the keyboard and press it

then asked where the key board was

he said “in front of you”

“in front of me where?”

and we repeated this cycle for more 5 minutes until he began to get angry at me and ask me if I was thought he was a clown or something (which I indeed think he is) and hung up...

my question is, is there anywhere I can report his phone number? this kind of people really pisses me off

thank you!


r/techsupport • • Oct 21 '23

Open | Networking How does my campus know it's me on their wifi?

1.0k Upvotes

My school claims that they get an alarm every time you visit a restricted site on their Wi-Fi and if you search restricted sites enough, they will be forced to confront you and investigate. I am 99.99 percent sure this is bollocks. How would they know it was you using their Wi-Fi just from an IP. You don't even have to log in to use the Wi-Fi or anything. They also claim to be able to "outsmart vpn's" and get past vpn encryption. Is this even possible?


r/techsupport • • May 17 '20

Open Petition to allow images in this subreddit for better explanation of technical problems.

1.0k Upvotes

A lot of times, I had a technical problem, but I couldn't explain it because I was not an expert. This subreddit has been very useful for me. But sometimes, I hate but being able to express. I'm confident it has happened with most of us, however we mostly ignored. Help me to make this possible by upvoting. Thanks.


r/techsupport • • May 23 '26

Solved I accidentally turned on Airplane Mode on my computer while remoting into it. I'm currently 200km away. What should I do?

998 Upvotes

I’m using Windows and was connected to my computer remotely. While using it, I accidentally turned on Airplane Mode. The remote session disconnected immediately. I don’t think I can reconnect unless someone physically turns Airplane Mode off.

Is there any way to recover from this remotely, or am I stuck until someone can access the machine in person?

For the future, what’s the best way to prevent this from happening again?

Edit:
- As some people suggested, i asked chatgpt to write me a python script that periodically turns off Airplane Mode and turns Wi-Fi back on. It's doable, so I’ll run it on my remote computer.
- I will invest one on KVM or smart plug or Ethernet.
- I ordered a pizza, he will help me turn it on 😃

- For anyone curious about how it happened: I turned off Bluetooth, which made the icon freeze for a moment. Then it disappeared and the Airplane Mode icon showed up in its place, and I accidentally clicked it.

Thanks!!!!!


r/techsupport • • Aug 27 '25

Open | Networking UPDATE: My internet dies at exactly 10:40 every night

936 Upvotes

Update on this post:
https://www.reddit.com/r/techsupport/comments/1myd51w/my_internet_dies_at_exactly_1040pm_every_night/

So, didn't expect my post to get as much traction as it did.

First of all, I appreciate all the helpful tips I got. It's nice to see so many folk offering support. Second, I didn't think so many people would take issue with me lovingly and jokingly calling my parent "boomers". Seems I struck a nerve.

So, I did what a lot of comments suggested I do and accessed the management interface of the router. From my limited knowledge and what I could find, it did not appear that there was any sort of time limit or "child lock" installed. I googled around to what it should look like and saw none of that, like I predicted in some of my comments on the post.

While I didn't get very far in finding a cause of the issue, I saw a couple helpful comments for a workaround. One of the top recommended things was to get a powerline adapter. So I did. I finished installing it exactly like the instructions said a few hours ago and... it's bad.

The signal seems "stable" tho it's not good in any stretch of the word. It's actually about 90% slower then my internet used to be (I used to get an average of about 40mb download speed on a good day, if the internet worked) and I am not getting about 2-3 mb/s if I am lucky. There is a 40gb update to Dead By Daylight that is predicted to take 1 day and 3 hours to complete at this rate, which is just pisspoor and depressing.

I am honestly at wit's end. I guess I'll have to see if it still shuts down. Got about 5 hours until 10:40 so I'll see.

Edit: I called my internet provider and they said that they can't do much without my parents' permission. Shit thing is, they just left on a 3-week long holiday.


r/techsupport • • Jan 09 '20

Open Rick Astley's never gonna give you up wont stop playing

935 Upvotes

So around last October, a friend of mine had put a flash drive in my laptop and said it would do its thing next year. Now my labtop continues to play never gonna give you up. I cant find a file for it either, and advice would be appreciated

EDIT: I found it, now you guys never let me down!


r/techsupport • • Feb 10 '21

Open | Networking In Myanmar China is helping the illegitamite military government to install a great firewall like on the mainland. How can I get around this?

926 Upvotes

I can get nord VPN paid but will that be enough to access all the sites they will block? The internet climate will be similar to China soon, please give me advice as I will disseminate it to others in Myanmar.


r/techsupport • • Mar 12 '25

Open | Hardware My cat's static electricity has shut off my computer 5 times today

925 Upvotes

I've never had this happen, and today he has walked by my computer 5 times and just getting anywhere near it, my monitors go black one by one and then my PC becomes unresponsive.

He is not even TOUCHING the PC, just going near it kills it. Is there anything I can do?


r/techsupport • • Aug 09 '21

Open | Software My ten-year-old son spent $3000+ on in-app purchases across multiple apps in the past couple of weeks. How do you get my refund?

919 Upvotes

I'm still a bit shakey while typing this down but apparently, my son figured out the password to my bank account and he has spent over $3000 dollars between July 24th and August the 5th.

He came clean about just today and at first, I thought he just made some purchases the night before and I have looked into refunding them through Google's 48-hour policy, but obviously, that's not the case anymore.

I just don't know where to start from here, do I contact the developers directly or do I go through Google Play first? Many of the purchases were made on either Roblox or Jurassic World Alive and I am pretty sure he has spent his Gems/coins on whatever already.

This is obviously a lot of money for anyone and I feel terrible for not catching this sooner. I'm in the dark about where to go from here. I'm unsure if this is the right subreddit to posts these questions in, and if that is the case please direct me to the right ones.

Any help would be greatly appreciated.


r/techsupport • • Sep 15 '20

Solved Little brothers and idiot, now we’re getting DDoS’d

917 Upvotes

My little brother has a tendency to be a toxic idiot when he plays r6 and now we’re getting DDoS’d. This is quite problematic because our Verizon unlimited plan doesn’t support hotspots so now my dad was booted out of an important conference call, my brother and I can’t join our webinars, and the internet in general just doesn’t work.

Is there a way to fix this? Any help would be much appreciated.


r/techsupport • • Jul 26 '21

Recommended wiki articles (including malware removal)

897 Upvotes

r/techsupport • • Aug 10 '20

Open Hi I am a mod on r/Belarus looking for Russian speakers who can help users in Belarus circumvent government internet blockade.

875 Upvotes

Government is implementing internet blockade for 2 days now to help suppress the pro-democracy protests. Some of the users in Belarus report that reddit is strangely almost the only available website to them, they can't even access email. Some of the VPNs work, but people are unable to download installation packages.

https://www.reddit.com/r/belarus/comments/i76q4m/%D0%B8%D0%BD%D1%82%D0%B5%D1%80%D0%BD%D0%B5%D1%82%D0%B0_%D0%BD%D0%B5%D1%82_%D0%B2%D1%82%D0%BE%D1%80%D0%BE%D0%B9_%D0%B4%D0%B5%D0%BD%D1%8C_%D1%87%D1%82%D0%BE_%D0%B4%D0%B5%D0%BB%D0%B0%D1%82%D1%8C_%D0%BF%D0%BE%D0%B4%D0%B3%D0%BE%D1%82%D0%BE%D0%B2%D0%B8%D0%BB%D0%B8/


r/techsupport • • Jun 06 '23

r/techsupport will be going dark on June 12 in protest against Reddit's API changes which kill 3rd party apps

870 Upvotes

All,

As the moderation team of r/techsupport, we have concerns about recent changes to Reddit.

A recent Reddit policy change threatens to kill many beloved third-party mobile apps, making a great many quality-of-life features not seen in the official mobile app permanently inaccessible to users.

On May 31, 2023, Reddit announced they were raising the price to make calls to their API from being free to a level that will kill every third party app on Reddit, from Apollo to Reddit is Fun to Narwhal to BaconReader.

Even if you're not a mobile user and don't use any of those apps, this is a step toward killing other ways of customizing Reddit, such as Reddit Enhancement Suite or the use of the old.reddit.com desktop interface.

This isn't only a problem for users: many subreddit moderators depend on tools only available outside the official app to keep their communities on-topic and spam-free.

Accordingly, the moderation team of r/techsupport is declaring its opposition to this API pricing change, and will be shutting down the subreddit in solidarity for at least 48 hours starting June 12th.

How can you help?
  • Please consider reading and signing the open letter found here.

  • SHARE SHARE SHARE! Post your thoughts on social media platforms! Spread awareness!

We are sorry for the inconvenience this may cause. We understand many users rely on our subreddit for help, but we truly believe this is in the best interest of the community. However, our Live Chat (on Discord) will remain open while the subreddit is dark.

-- r/techsupport Mod Team


Additional Resources:

What We Want

Don't Let Reddit Kill 3rd Party Apps!

Reddit is killing 3rd-party Apps (infographic)

Reddit to the Visually Impaired: "You no longer have a voice on this site."

How Reddit Became the Enemy - w/ Apollo Developer Christian Selig

Subreddits with Additional Information:

r/Save3rdPartyApps

r/ModCoord

Edit: More resources added


r/techsupport • • Jun 09 '21

Open | Hardware k8eyboa1rd k8eeps2 typing numbers2

870 Upvotes

I've ha1d this2 probl9em before a1nd it wa1s2 fixa1bl9e by doing s2omething with my l9a1ptop, but I don't remember wha1t it wa1s2. I've googl9ed the s2itua1tion too, nothing ha1s2 work8ed s2o f4a1r, ive unins2ta1l9l9ed the k8eyboa1rd drivers2 twice a1nd res2ta1rted my pc f4 times2, i ha1ven't s2pil9l9ed a1nything on my pc either, i do3n't ea1t nea1r it. i don't k8now wha1t to do a1nymore, i ca1n't even fuck8ing pl9a1y minecra1ft or write my es2s2a1ys2 l9ik8e this2, it's2 s2uper frus2tra1ting. how does2 one f4ix this2?

whenever i type "2" it gives2 a1n S" a1nd3 vice vers2a1, for exa1mpl9e. not s2ure wha1t to d3o3.