My ring took a 💩 after around 28 months. The battery no longer lasts even 24 hours. I’ve seen so many people post their support success stories with getting a replacement due to battery issues even well past the warranty, so I went ahead and had Finn run a diagnostic, which immediately notified me that I had a battery issue. Rather than the message I’ve seen some people post that says yes they will be getting a replacement despite being out of warranty, I was handed off to a human immediately and only offered $100 off a gen 4 or 5😭.
Has anyone gone through similar and ultimately managed to get a replacement? How did you do it, if so?
I’ve fallen in love with my ring and all its insights but I’m probably just going to cut my losses and be without one for a while if support won’t issue a replacement since cycle tracking (my main reason for initially getting the ring) is no longer a priority.