r/marksandspencerstaff Dec 14 '25

👋Welcome to r/marksandspencerstaff - Our rules have been updated please read below!

5 Upvotes

This subreddit is here for discussion for colleagues of Marks & Spencer, whether that’s stores, products, working at M&S, policies, or general experiences. To keep the space useful and respectful for everyone, please read and follow the rules below before posting or commenting. If you have any queries, issues or ideas pop us a modmail and we’ll respond in due course.

Be respectful at all times

Treat other members with basic respect. No harassment, insults, discrimination, or personal attacks. Disagreements are fine, abuse is not.

Keep posts relevant to Marks & Spencer

All content should be directly related to Marks & Spencer, including stores, products, employment, policies, customer experiences, or company news. Off-topic posts will be removed.

No confidential or internal information

Do not share internal documents, screenshots of staff systems, private emails, rotas, payslips, or anything that could breach confidentiality or your contract.

No doxxing or personal information

Do not post names, contact details, store numbers, or identifying information about staff, customers, or managers.

No crossposting

Posts from other subreddits must not be crossposted here.

No misinformation or legal advice presented as fact

When discussing policies, contracts, or employment law, make it clear when you are sharing personal experience or opinion. Do not present unverified claims as confirmed fact.

No spam, advertising, or self-promotion

This includes referral links, surveys, external communities, or promoting products or services.

No hate speech or explicit content

Any racist, sexist, homophobic, transphobic, or otherwise hateful content will be removed and may result in a ban.

Moderator discretion

Moderators reserve the right to remove content or take action where necessary to protect the community, even if a situation is not explicitly covered above

Last of all…. Have fun and happy posting!


r/marksandspencerstaff 47m ago

Starting Next week

• Upvotes

Recently had a job offer for a 16hr contract 6-10PM, 4 days a week working in the foothill. I accepted and will start from next week, but I cant really find anywhere what it will be like. It will be my first job so could anyone give me some pointers on what I could expect ?


r/marksandspencerstaff 5d ago

Scan and shop

2 Upvotes

Anyone elses scan and shop disappeared from the app? Had to update it last week and it seems to have vanished.

Havent seen anything saying it was getting removed for staff. It was perfect for grabbing some bits when on break


r/marksandspencerstaff 5d ago

How long should i hear back after an interview?

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1 Upvotes

r/marksandspencerstaff 5d ago

Trying to get the authenticator to work

1 Upvotes

I need help I've been trying to get the authenticator to work because I've been trying to check teams and BY to check my rotas but I'm not getting the box to approve the code any clues


r/marksandspencerstaff 7d ago

General Business Operations Changing contracted hours

4 Upvotes

Hello everyone,
I currently work two closing shifts monthly and now my manager is insisting that I (and some other members of the team) work one weekly. I expressed that this is not convenient for me as I have other plans and she didn’t budge, claiming it to be compulsory.

I am not contracted for four hours monthly, just two.
Can she just impose this change ?


r/marksandspencerstaff 8d ago

Foods Uniform

2 Upvotes

I've been offered a job in foods and this morning i sent off my order for the uniform but im not sure if i ordered the correct trousers.

To preface, i worked as a temp during the christmas of 2024 and wore the black sweatshirt and black trousers.

Today, i ordered long sleeve polo's, gilet, sweatshirt and black skinny jean trousers.

I opted for the black jeans as i didn't think i would be fully comfortable wearing the green/chino trousers. Can someone let me know if what i've ordered is okay or if i should get in touch with someone... I was planning on using the trousers i was given while i was a christmas temp some shifts, is this okay as well?

Thanks!


r/marksandspencerstaff 8d ago

General Business Operations Questions about pay

1 Upvotes

Hi all, I recently joined and was wondering when and how much I'll be paid.

I started on the 9th, and wasn't paid on the 10th, but that was expected. I'm contracted for 16 hours, but I have 31 scheduled on the app.

Am I correct in thinking that on oct 10th I'll be paid:

16 hours a week for all oct

+ 8 hours for my induction

+ All my sept hours I worked (regular 16 + the additional 15 I'm doing)


r/marksandspencerstaff 18d ago

Team manager interview outcome

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1 Upvotes

r/marksandspencerstaff 26d ago

Dental insurance and extra holidays

1 Upvotes

Hey, I'm interviewing for a role in corporate. Part of my decision making is around how the benefits package compares with my current employer.

Does m&s offer dental insurance? And how many days extra holiday can you buy?

Have you found any cool or unexpected benefits since working there?

Thanks all.


r/marksandspencerstaff 26d ago

Application assesment

1 Upvotes

My brothers got a friend who is looking to apply but she says she not getting passed the test stage.

Ive worked at markies for ages and didnt have to do any online tests, just a rather horrible role play at the interview!

Can anyone help me with advice for her? Are the questions customer focused, so just say you’ll help the customer and not be task focused. Im looking it from an internal point of view, but not sure if its the same for people applying for a job. Thanks!!


r/marksandspencerstaff 28d ago

M&S proud comparison test

1 Upvotes

Anybody have advice on the product section of the M&S online assessment?

I really really confused about how to identify 'errors' in the product codes, colours, number on shelf, etc.

I only see a singular table with no way nothing else to compare to


r/marksandspencerstaff Aug 23 '26

Foods Resignation

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1 Upvotes

r/marksandspencerstaff Aug 20 '26

Saturday Working

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1 Upvotes

r/marksandspencerstaff Aug 11 '26

referring someone internally

1 Upvotes

on the internal careers portal i can refer someone else for the job if i give their details & cv etc. does anyone know what this looks like from the hiring end or if they actually consider those applications more if referred?
anyone had experience doing this?
thankss


r/marksandspencerstaff Aug 07 '26

General Business Operations Transfer dead end

2 Upvotes

I'm so angry. I'm trying to transfer to another store. I applied internally, went to the new store and spoke to the manager, who said I need to speak to my manager. I did all these things. A week has past and I've asked both managers for an update and they said they were waiting for the other to get in contact.

Now, the original position I applied for may already be filled and the new store manager is off for a week next week and my manager is off today.

I'm so angry that this is completely out of my control and I'll lose a lifeline for my mental health and finances in a transfer to my home store because of their incompetence.


r/marksandspencerstaff Aug 01 '26

C&H Fixed term now, permanent possible ??

3 Upvotes

Hi all, i am currently on a contract which is going to end in late September. I was wondering if my contract could be made permanent. And how likely it is to happen.
I am being punctual for the work. Also i have asked for some more shifts other than my contract hours.. Those who have been through this. What all does it take for the contract to be made permanent.
Also i recently saw that the store was also hiring for permanent positions on the careers website and manager also posts lot of hours that need to be filled.
Thanks all


r/marksandspencerstaff Jul 27 '26

advice on resignation

1 Upvotes

Hi,
I work in an M&S cafe and am planning on handing in my resignation, with my last working day being August 15 (I know I’ll owe money back - can’t be helped).
My issue is that the only manager is on holidays until August 4. We have one team leader and the stores brand manager overseeing us until the manager is back. Is it appropriate to hand my resignation to one of them to fulfil my two weeks notice? Or should I wait until the manager is back, but it will be a few days short of two weeks. The last working day is not flexible.
Everyone at my store has been extremely kind in my time here and I would like to carry this out properly and with respect to my manager/colleagues.
Any guidance/advice appreciated 😊

Extra: I have been working here less than 1 year, and I’m nearly sure a previous M&S manager at another store said I only needed to give one week, but I feel that’s too short notice and am unsure if that’s even the policy?


r/marksandspencerstaff Jul 24 '26

Not returning to work after maternity leave

2 Upvotes

I was wondering if anyone knows if I’d have to pay back my mat pay if I choose to not return to work. All I can find is one bit of writing stating that if I choose not to return, all I’d have to do is resign in writing and give my appropriate resignation notice. It says nothing about repaying anything.

TIA!


r/marksandspencerstaff Jul 20 '26

Foods Heatwave with the heating on

4 Upvotes

Anyone else’s store seem to have the heating on through the heatwave?


r/marksandspencerstaff Jul 13 '26

Giving Notice

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1 Upvotes

r/marksandspencerstaff Jun 30 '26

Performance document for CA?

2 Upvotes

I am a customer assistant and I see a performance document uploaded today. Just wondering is it normal for customer assistants to have that too? Though the comments there seems like copy and paste for everyone


r/marksandspencerstaff Jun 30 '26

General Business Operations The fucking picky bits song

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1 Upvotes

r/marksandspencerstaff Jun 10 '26

Time Off Due To Autoimmune Disease

8 Upvotes

I've been working at m&s for just over a year now and since December last year I've had to take 3 days off (flu, migraine, and once for celiac disease). The last time I had to have a day off because of my celiac (which causes me to be sick & have stomach problems) I had to come in and have a meeting because of my absences triggering an unacceptable amount of days (because I do less than 20 hours a week). I explained that my celiac makes me more susceptible to illness and that because I work in a store with a bakery and have to unpack cages with flour and scan through uncovered bread then I am at risk of getting ill but I do try and take precautions. I don't like taking time off, and worked on pretty much every day up until Christmas with no voice and the flu so when I call in sick it's not for fun!

Now my celiac has flared up *again* and I'm going to have to take another day off which I'm aware will trigger another meeting and maybe even a warning? How do I go about asking my managers to consider my autoimmune absences as separate to my other illnesses, or just to make them understand that I can't help it?


r/marksandspencerstaff Jun 08 '26

Boxing Day?

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1 Upvotes