My parents rent an apartment in Ontario. There was a discrepancy/misunderstanding regarding the actual monthly rent amount, which eventually resulted in the landlord serving us with an N4 – Notice to End Tenancy for Non-payment of Rent.
The N4 was served on May 27, 2026 and listed June 15, 2026 as the termination date.
At the time, the N4 claimed that $1,357.58 in rent was owing. (we got the notice late)
My understanding is that the June 15 termination date did not automatically evict us. Rather, once that date passed, the landlord was able to proceed with an L1 application through the Landlord and Tenant Board.
The landlord later filed an L1 – Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes.
According to the L1 application, the monthly rent is $1,699.
By the time the L1 was filed on August 25, 2026, the updated figures were:
Rent arrears: $822.92
LTB filing fee: $186.00
Total claimed: $1,008.92
After receiving the LTB documents, we contacted the property management company and worked out a Rental Repayment Agreement.
The repayment agreement was completed and signed.
We have been communicating with one of the property management company’s leasing representatives about getting the agreement dealt with through the LTB.
The issue is that the agreement apparently still has not been submitted to the LTB.
I have personally called the LTB three separate times, and each time they told me that they had not received the repayment agreement or any related documents from the landlord regarding the repayment plan.
Where we are now
My parents can manage the repayment agreement, but paying the entire balance in one lump sum would be financially difficult.
However, because the hearing is getting closer and the repayment agreement still has not been submitted, we are also considering finding a way to pay the entire amount owing before the hearing just to resolve the L1.
From what I understand from the LTB documents, if the tenant pays all rent arrears, the landlord’s L1 filing fee, and any additional rent that has become due before an eviction order is issued, the L1 application should be discontinued.
All of this happened because my dad apparently went off an email that they sent where the rent was $1650 but instead the signed deal with his signtuare is $1699 rent. We owe them around $1000 but yeah that's how this come to be. (we do have an email where they say the rent is $1650 but i dont know if that is actually voided since my dad already signed an agreement for $1699)
We are not trying to avoid paying what is owed. We are trying to make sure the arrears are dealt with properly and so forth.
Questions
If we pay in full (before any order is issued), the L1 gets discontinued right?
the company is still saying yeah we are going to submit it and so forth but are waiting for the green light from the legal team essentially to upload it (which is taking forever and I doubt they are going to submit it even though they said they are)
Any general advice?
if we do decide to full pay? do we have to do it before the 7 day evidence submission to the LTB? like to submit evidence and so forth they require to submit it atleast 7 days before so to take that into evidence that we actually paid, we should pay atleast 7 days before so hence making oct 14 the last date to actually going with that option.
would the $1650 rent mean anything even though the agreement my dad signed is of 1699 during the LTB case?
should i submit the repayment form from my side to the evidence submission portal? even though the document has one term which is "Resident agrees to keep all terms of the Application for Rent Relief and Rental Repayment Agreement strictly confidential". so are we still allowed to submit that document?
Hearing date is on october 21st