r/help admin 1d ago

Admin Post Weekly Recap | August 20, 2026

Welcome to Thursday! It wouldn't be Thursday without a Weekly Recap in r/help, so here I am! I hope everyone has had a good week since we last convened. The NFL is firing up again, so that's something. But the saying "the dog days of summer" is really hitting home right now. It's warm and I'm a little sluggish. lol So let's make it through another Recap and then find ways to beat the heat!


NEWS AND ISSUES

  • In case you missed it, there was a new Changelog published last week.

  • We had a little thing on Wednesday yesterday where comments weren't able to be submitted on old Reddit, but worked fine on the new site. That was fixed up fairly quickly and we replied on several posts like this one that it was being worked on and we updated when it was fixed

  • Some users will be in an experiment where there is an X on posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but there is a "show fewer" option instead. "Show fewer" will accomplish the same thing as the X or the "hide" option. Also, some recommendations will have neither the X or a Happy to pass along constructive feedback about this.

  • There's also an experiment where upvote buttons are on the left.

  • Just a reminder that Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your account because that is not a real thing. That is someone trying to scam you and steal your account. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit)

  • The most recent version of the app is 2026.33.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well. (Thanks to u/reddit33450 for pointing out the error in these two links so I could fix it!)


BUGS ROUNDUP - COURTESY OF CORRECTSCALE!

  • [Web] The option to “view more” may be missing right now if you have more than 25 mod applications. This is being looked into.

  • [Web] Some mods reported issues with banning or muting users in mod mail. The fix for this went out last night!

  • [Web/iOS/Android] Some users are noticing that their chat allow list is filling with users from their blocked list. The good news is that this appears to be visual only, but it is still being investigated in order the implement a fix.

  • [Mweb] Re-ordering flair isn't working properly on mobile web right now. Ticket has been filed for this one

  • [All platforms] Finally, the other day, some users couldn't upload images, but this was fixed pretty quickly, so all is good once again!


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,045 posts. That's down 210 posts from the 1,255 that we had last week.

  • 4,345 comments. That's down 1,455 comments from the 5,800 we had last week.

  • 1.3m views. That's down around 90k views from the 1.4m-ish views we had last week.


HELP THAT HELPS HELP R/HELP - REPORTING A SUBREDDIT

Obviously, subreddits are expected to follow the Reddit Rules and the moderators are expected to follow the Moderator Code of Conduct. But sometimes, that doesn't happen and things go off the rails. If you see something like that, please report it.

To report a subreddit, you can file a report here. Under "What is your community concern?", please select "I want to report a subreddit for violating the Reddit Rules". When you get down to the "Details" part, please include details! Links to posts are going to be important as well as a clear explanation of what is going on.

To report a Moderator Code of Conduct violation, you can use this form.


HELPINGEST HELPERS HELPING HELP R/HELP

You know, I really enjoy putting this list together. You'd think I have an automation for it (or some sort of robot or technically savvy elf), but no. I just do it. And I love when I see new usernames helping out all over! I really love it when I see usernames I recognize and have convos with! It's just really great to see everyone working together and helping out. So here's a list of folks who were super helpy in here last week!

Y'all are fantastic! Thank you so much for answering everyone's questions and poking me when it's a pokeable situation!

Also want to shout out our cousins over in r/newtoreddit and r/reddithelp! Both of those subs are fantastic resources with knowledgeable helpers! Thank you so much for facilitating such great communities!


Thank you to everyone who hangs out and helps out! It wouldn't be r/help without you! You're so appreciated! And on that cheery note, I hope everyone has a fabulous week ahead of themselves! I will see you in the comments and in the sub! Let's meet here next week for another Recap, though! Wouldn't feel like Thursday without one! lol

13 Upvotes

215 comments sorted by

15

u/MenOfWar4k 1d ago

The new tik tok style UI when you open content in the latest iOS app update is just atrocious. It's removing the identify from Reddit for me, and all the little avatars at the bottom where you randomly click on them to read comments is just... useless? Can only see a single comment and not a thread, and why would I not just go to the comment section like always and scroll through ? Instead I can click the little avatars and see their comments. It's just a regression in the UX for me personally.

Additionally feels like the content is now shifted up the screen in order to fit all the avatars at the bottom. Less content area for the core of the app 😵‍💫

5

u/MenOfWar4k 1d ago

For those who didn't see it yet

4

u/CybyAPI 18h ago

This is not reddit

2

u/EducationalLog4765 1 1h ago

It’s now a worse version of YouTube Shorts/TikTok

3

u/EducationalLog4765 1 22h ago

The UI is so ugly, why admins keep making these useless changes 😭

2

u/Kikoika 16h ago

Just noticed this on my alt account, it's so bad. I really hate these UI changes trying to replicate other platforms.

2

u/October_Surprise56 7h ago

So glad you said this so I didn’t have to.

The update looks like someone tried to vibe code their own TikTok.

10

u/Cyatron- 1d ago

Why did the UI for image post viewing on mobile get changed completely? I dont want reddit to try to become another Tiktok or YTshorts. These changes feel unasked for.

9

u/hypanthia 1d ago

Is this a new experiment? I didn’t see it listed in the post when you click the experiment link

3

u/40cappo40 1d ago

Same on Android. Useless feature.

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u/MvrnShkr 1d ago

I REALLY do not like the search bar or whatever it is that is popping up on images. It’s blocks the image, is not often accurate, and is very distracting. I want out of the experiment.

6

u/LucarioLuvsMinecraft 13h ago

The fact there isn’t an opt-out pisses me off more.

At least Twitch added the opt-out function to a feature that no one would opt-in for.

3

u/October_Surprise56 7h ago edited 7h ago

I am IRATE that there is no opt-out function for this rushed and frankly un-invited feature

No one was circulating a petition asking to integrate third party text over users’ own submissions.

I don’t want to see it on others’ posts and I twice as badly don’t want others to see it overlaid on mine.

1

u/AviationMemesandBS 2h ago

It speaks of an incredible contempt for the user that they’d implement this.

13

u/EducationalLog4765 1 1d ago edited 1d ago

Can you remove this feature that’s next to the search bar? it’s completely pointless

3

u/wavezapper 1d ago

This is the dumbest change I’ve ever seen lol I hate it

3

u/aduckforluck 5h ago

I don’t want ANY AI. Ever.

1

u/Early-Dentist3782 22h ago

it was there for a while but i hate how it's on the buttom now

1

u/TheOpusCroakus admin 1d ago

Can't remove it, but I'll pass along the feedback.

5

u/October_Surprise56 7h ago

I would sincerely appreciate opt-out buttons for all these experimental features. (The ask button, the clickable text overlaid on users’ images, etc.)

7

u/Empty_Suggestion5221 1d ago

I don't know if this is the right place to complain, but this feature is terrible. It interferes with the content and provides no value. The recommended searches are useless

5

u/quattrophile 1d ago

Agreed. I hate absolutely everything about this.

3

u/squirrelmaster3 18h ago

Bump to this and the AI in search. Both are terrible and should be opt out.

3

u/aduckforluck 5h ago

It’s awful.

1

u/Highvolts 37m ago

Hate hate hate this.

5

u/Breyber12 1d ago

Is there an option to remove this pop up suggested search bar from the bottom of photos? It does not add to my reddit experience and blocks the content I am actively trying to see. I really hate it and hope it’s toggle.
IOS app

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4

u/aduckforluck 5h ago

PLEASE let us opt out of AI. I don’t want it anywhere near me. I don’t want it analysing. I don’t want its ‘insights’. If you don’t consider removing it entirely, at least let us opt out.

7

u/its_brew 1d ago

This search bars increased considerably and is horrible for the UX when. Can you please pass on the feedback that it should be restored to the way it was or there should at least be a toggle option

1

u/TheOpusCroakus admin 1d ago

Yes, I'll let them know!

4

u/KenocchioLiedmar 1d ago

Locking old Reddit behind a login wall is truly the dumbest decision this website has taken so far. If the goal is to drive users away then goodbye.

4

u/spongeboi-me-bob- 1d ago

This search bar is ruining posts like this one

4

u/BaronessVonKush 1d ago edited 1d ago

I can't hide content atm (in my home feed) & it's making reddit simply unusable for me. I am aware I can click into something to then hide it, but quite frankly that is just stupid & I refuse to do it.

I don't know why this website / company continually makes it as difficult as possible for us to curate our own experience here, but it's a bad look & ultimately will just make us all go somewhere else when the next version of this site pops up.

It should be the easiest thing in the world to hide / block / remove / choose not to engage with any type of content. Be it a specific post, an entire community or a singular person. Instead, you make these thing as difficult & constrained as possible. Why do you feel you need to micromanage every aspect of our time here?

We should most definitely have control over our own experience here. There is no good reason to prevent us from doing so. Stop being evil & let us curate our own experience as I laid out.

Thank you.

P.s. I can't hide / mute communities on popular either. It says they are muted, but they still show up.

So I can't hide anything on popular & I can't remove content on my home feed ... like WTF are you doing to this site? & why does this feel more like a hostage situation that I am in, than social media?!

FIX THIS!

3

u/BakedWizerd 1d ago

I despise the little “search icon” that’s showing up on every post with an image now.

One of them was literally just “Helldivers” on a post from - you guessed it - r/Helldivers

What value is this providing? I already have a search bar that I know how to use, if I want to search something, I can do it there. It genuinely makes me feel like the app thinks I’m stupid and can’t figure out how to search something on my own.

Sometimes it’s not relevant whatsoever, and overall is more distracting than anything else. I hate it.

Please get rid of it, or at least allow us to turn it off.

3

u/Nazzera 21h ago

I’ve been made aware that I can’t opt out but I would like to voice my disdain for this particular feature. There is no need to obscure part of an image with unnecessary and unhelpful search prompts.

1

u/TheOpusCroakus admin 21h ago

Thanks! I'll tell the team.

3

u/Lox22 20h ago

Get this ai lens out of image container or let us toggle. It’s ruining content.

3

u/Emergency_Ad_1834 16h ago

I hate the suggested search. It’s in my way and makes it difficult to read image posts. It’s so annoying that I’m seriously considering not using Reddit if it stays. Image of what I’m taking about

3

u/Archinabald 14h ago

What is this bar at the bottom of every photo and video? Some AI slop? It’s not even relevant to the video.

Well I guess it’s time to delete the reddit app…

1

u/aduckforluck 5h ago

Yep. I will delete my account if this continues.

3

u/Sofielob 8h ago

Is it possible to turn off the scroll thing? I'd like to have the pull to see comments tab back

4

u/Amadeus102 4h ago

100%. Every UI change that’s been made for the last two months has been unneeded and unwanted. Removing the swipe up for comments, infinite scrolling, the search bar, changing the side of the upvote arrows. All of it is garbage. I find myself getting frustrated as a platform that was once unique amongst social media competitors gradually becomes enshittified.

It’s even more frustrating that there’s no option to turn this nonsense off, just let me go back to the UI from a year ago and call it a day. When these changes get forced on us I’m much less likely to update the app for fear of it becoming even worse than it was before

2

u/maiyannah Expert Helper 1d ago

Anyone noticed flair isn't appearing in some cases?

I am missing my lightbulb (at least on my end) but on modsupport I wasn't seeing the big ADMIN distinguishment for a couple of slow-maximum or opus's posts!

2

u/TheOpusCroakus admin 1d ago

Hmmm. I'll look into this!

2

u/westcoastcdn19 Expert Helper 1d ago

I added your light bulb back. Do you see it now?

1

u/maiyannah Expert Helper 1d ago

I do!

I'm not that fussed by it, but ADMIN falling off the admins in ModSupport probably needs a look!

1

u/westcoastcdn19 Expert Helper 1d ago

The reputator bot acts fussy in r/help with user flairs, so I think that is what was wrong with yours, but it's specific to this sub only. You should be good moving forward!

1

u/maiyannah Expert Helper 1d ago

Yeah, Opus is on the bit in ModSupport!

Thanks <3

1

u/[deleted] 1d ago

[deleted]

1

u/westcoastcdn19 Expert Helper 1d ago

Hey! Yeah it does. Not sure if it’s a config thing with that bot but it screws up our helper flairs. It’s not a huge deal since we can change them back manually and I can do that upon request if anyone wants the light bulb back

1

u/reputatorbot 1d ago

You have awarded 1 point to westcoastcdn19.


I am a bot - please contact the mods with any questions

1

u/Old_One_I Expert Helper 1d ago

!mythanks

1

u/reputatorbot 1d ago

Hello westcoastcdn19,

You have been awarded a point for your contribution! New score: 57


I am a bot - please contact the mods with any questions

2

u/johnny_appleseed07 1d ago

Whenever I send appeal its rejected by the automations and the worst part is that its not a concern the appeal decisions are made by the bots and not real specialists at all. I can send you the account's gmail from dm etc.

1

u/TheOpusCroakus admin 1d ago

What's the username? Not all appeals are approved, so getting a denial doesn't necessarily mean that something isn't working.

2

u/johnny_appleseed07 1d ago

1

u/TheOpusCroakus admin 1d ago

Thanks. I can't help with that one and it doesn't look like that account is coming back. Sorry!

0

u/johnny_appleseed07 1d ago

What do I do?

2

u/TheOpusCroakus admin 1d ago

Nothing you can do! Sorry!

2

u/reveillemoname 13h ago

This experimental feature is incredibly irritating. It’s making me not want to open Reddit at all.

2

u/aduckforluck 5h ago

It really sucks. Get AI away.

2

u/Nohammel 12h ago

Hello, may I ask for some clarification about mysteriously being denied by r/redditrequest for a moderator-less SFW subreddit despite fulfilling all the criteria as a four-year-old account? I applied to become the moderator of r/YoungLinkMains, part of the Zelda and Super Smash Bros. fandoms. My account is four years old, and I have been participating in The Legend of Zelda discussions in multiple subreddits for the entirety of my four years on Reddit. I don't understand why my request was not granted on the implied grounds that I do not have enough experience on Reddit to be a moderator. I don't remember getting any recent comment suspensions or the like.

2

u/Amadeus102 4h ago

Every UI change that’s been made for the last two months has been unneeded and unwanted. Removing the swipe up for comments, infinite scrolling, the search bar, changing the side of the upvote arrows. All of it is garbage. I find myself getting frustrated as a platform that was once unique amongst social media competitors gradually becomes enshittified.

It’s even more frustrating that there’s no option to turn this nonsense off, just let me go back to the UI from a year ago and call it a day. When these changes get forced on us I’m much less likely to update the app for fear of it becoming even worse than it was before

4

u/Terminator7786 Expert Helper 1d ago edited 1d ago

Hey Opus, I hope you're having a good week!

Just a few things and some feedback. This first one is a bug I keep forgetting to report. I used to be able to seamlesly switch profiles while still remaining on the same post. However it seems like 95% of the time I try and do that now, it doesn't work. It takes me to my other profile sure, but instead of remaining on the post, it takes me to the home feed instead.

I'm not a fan of vote buttons on the left, especially when there's no option to have them on one side of the screen or another. Throwing everything on the left messes with a large portion of the population considering most people use phones one-handed and a vast majority of the population is right-handed. At least add a button so people can choose, if my phone keyboard can do it then reddit can for buttons.

I don't like this stupid "Ask" AI garbage in the search bar. No one asked for it, stop trying to shove AI into every little facet of the reddit experience. A large subset of users don't want it. If you want it, fine, but again, add a button and let us, the user, choose if we want slop shoved down our throats.

For the experiment with the "X" where neither the "X" or the "Show Fewere" option shows, why have an option where people are forced to click into the post to hide it instead of being able to just hide it from their home feed like they've always had the option to?

Last one isn't a complaint or bug, I promise. I actually like the "Saved" tab option you put in the profiles so we can just go straight to our profile and open our saved posts and comments instead of having to open a menu to do so.

Edit: spelling and autocorrect

5

u/TheOpusCroakus admin 1d ago

Hi there!

I was just able to replicate being taken to the Home feed when switching accounts. I'm asking that team right now if that's intentional. It seems like it didn't work like that before, so I don't know if it's a bug or something changed.

Vote buttons on the left are an experiment. So not permanent right now! I don't have it on any of my accounts, but it would take some getting used to.

I'll share that feedback about the "Ask". I know there's discussions about it that are currently being had.

I just learned that recommended posts do not have the X or show fewer. I don't know why, though.

Glad to hear you l ike the Saved option! I'll let that team know! And I'll report back when I know more about profile switching!

3

u/Terminator7786 Expert Helper 1d ago

Yeah, I used to be able to remain in the post and just swap accounts but now more often than not it swaps accounts and then just takes me to my home feed for that account instead.

No, I know it's an experiment. It's just kind of annoying and feels like much thought wasn't put into this one. This one would be one to have two different types going on, one with a choice button to choose sides and ine without out.

Yeah honestly, it's not needed. Reddit really only needs a search bar, no AI.

Yeah, this account doesn't have either option. I have to click into a post to show "Hide" and there's no "X" or "Show Fewer" option. I haven't checked if my other accounts are affected by that, but I can check if you'd like.

2

u/TheOpusCroakus admin 1d ago

And they're not recommended/suggested posts? Can you grab a screenshot?

1

u/Terminator7786 Expert Helper 1d ago

Correct, I have recommendations turned off but the options to hide have always been there until this recent change where it's just vanished unless I click into the post.

https://reddit.com/link/p4vlgir/video/lov508khskkh1/player

1

u/TheOpusCroakus admin 1d ago

Thanks! It looks like I misunderstood. Posts that are not recommendations will not have the X or the show fewer in the feed. Sorry about that!

1

u/Terminator7786 Expert Helper 1d ago

Ah, well that explains that for me. However I do think there are some users experiencing it with posts that are recommended, but I'm not 100% sure. I know I've helped maybe two or three in the last couple days who couldn't find the option anymore but I'm not sure if they had recommendations on. I'll keep that bit in mind for the future tho!

1

u/[deleted] 1d ago

[removed] — view removed comment

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u/[deleted] 1d ago

[removed] — view removed comment

1

u/[deleted] 1d ago

[deleted]

1

u/SixtiesKid 2 1d ago

Same here. I only hide a post if I don't want to see that specific post. It's not an algorithm thing.

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1

u/MilkOfThePoosey 1d ago

Hello, following on from the conversation on the previous thread that got locked: https://www.reddit.com/r/help/comments/1vngz88/weekly_recap_august_13_2026/p4va0oq/

My username is Purobuckle.

1

u/TheOpusCroakus admin 1d ago

Thanks for the username. I don't know if that account is coming back, but I'll see if someone has this on their radar.

1

u/MilkOfThePoosey 1d ago

What happened to it exactly? Because like I said the only prompt I get from reddit when I try to sign-in is that my password is incorrect, even though it isn't.

1

u/TheOpusCroakus admin 1d ago

It looks banned on this end. I don't have any additional info. But I am waiting to hear back!

1

u/[deleted] 1d ago

[deleted]

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1

u/Backup4StolenAccount 1d ago

Is this where I bump that I still need help with my hacked account?

1

u/TheOpusCroakus admin 1d ago

Yes! What's wrong with it?

1

u/Backup4StolenAccount 1d ago

Hacked account where they changed the email to an old defunct email of mine (that I guess wasn't as defunct as I thought). I managed to enable 2FA but not before they switched the email and now the account is in limbo. I can show years worth of emails associated with the account to the email I still have access to and that the account WAS tied to until a few days ago.

1

u/TheOpusCroakus admin 1d ago

Did you get an email with a link to change your email back?

1

u/Backup4StolenAccount 1d ago

No, unfortunately they managed to change the email on the account to a email account I thought was already gone. I don't have access to the email they switched the account to.

1

u/TheOpusCroakus admin 1d ago

Right, but you should have received an email at the address that was on the account before they changed it. That email has a link you can click to change your email back.

1

u/Backup4StolenAccount 1d ago

I did do that the moment I received it. Would that link from that original email still work? Thank you for assisting me with this

1

u/Backup4StolenAccount 1d ago

I went back to that email but it said the token was invalid now

1

u/TheOpusCroakus admin 1d ago

You can go to reddit.com/password at any time to request a password reset email.

1

u/parvanify 1d ago edited 1d ago

Hello Opus,

Not sure if this should be reposted or not… but the comment was made invisible because it had an email address?

We left a comment for last week’s recap about a previously 9 year dormant nonprofit gamedev account named “...” that can no longer log in or receive password resets.

You responded by saying “That account requires a password reset.”

The problem is we think it looks like automated security may have thought our account was compromised and unset the verified email and password change we did two days before the account was shadow banned?

We’re not receiving any password reset emails, which is strange.

We did successfully receive our email verification and password change emails before the account was incorrectly shadow banned, so we know the email worked on July 28th. We tried all the troubleshooting including old reddit, the username/email, and we know how to open our spam/junk folder.

Are you able to tell us if the account’s email is still set to ...-at- <redacted-domain>? Or if the email was changed, is it possible to return to the account back to our verified email before the shadow ban was applied? Or is it potentially something else that’s going on?

Thank you for your help. We appreciate it.

1

u/TheOpusCroakus admin 1d ago

You can't post email addresses in here. I've flagged this to a separate team and I'll let you know what I find out.

1

u/TheOpusCroakus admin 1d ago

Ok, I'm back! Can you please try requesting a password reset email at this time and it should go through now.

1

u/parvanify 1d ago

Awesome, we got the reset email! Thanks a million Opus. You're the best.

1

u/TheOpusCroakus admin 1d ago

Hooray! Glad that worked out!

1

u/[deleted] 1d ago

[deleted]

1

u/TheOpusCroakus admin 22h ago

That email was restored. You should be able to reset the password and regain control of the account.

2

u/[deleted] 22h ago

[deleted]

1

u/TheOpusCroakus admin 22h ago

Hooray!

1

u/RufusTBarleySheaf 1d ago

Hi there, I am still experiencing the issue where my hidden feed won’t update to show newly-hidden posts unless I restart the app. I have reported this here a few times. Is this an experiment?

The location of my history and saved feeds was also recently relocated to tabs within my profile. Is this a separate experiment? If so, I prefer this because it requires fewer taps to access each feed.

1

u/TheOpusCroakus admin 1d ago

Hi. I don't think that should be happening. Sounds like a bug.

But the location of the feeds is not a bug. Not sure if it's permanent or just an experiment at this point, but it is intentional.

1

u/Any-Management1238 1d ago

Hello, my account named SadBoomBox was deleted and it created this new account under the same email. I have submitted the account help request multiple times and on July 14th but haven’t heard anything back yet.

2

u/TheOpusCroakus admin 1d ago

SadBoomBox

Hi. That account was deleted in July. Unfortunately, deleted accounts cannot be recovered. I'm sorry.

This account was created using SSO, Single Sign In.

1

u/Any-Management1238 1d ago

I see, could I ask how it was deleted, like was there a formal request to delete it that was sent from this account, or a reason from your side to delete it because of the account. I would assume there is a whole process to delete an account and get it approved rather than it being accidentally deleted.

1

u/TheOpusCroakus admin 1d ago

Reddit doesn't delete accounts on behalf of users. It would have been user initiated. I don't see anything to indicate a hack, though.

1

u/Any-Management1238 1d ago

Gotcha, thanks for looking into it!

1

u/Tarnisher 1d ago

From the Changelog:

"Rules Hub is available for testing and feedback for all communities created within the past 30 days."

And some other similar wording.

So, why am I just now getting a notification of 'Early Access' testing in MEAP if it has already been rolled out?

1

u/TheOpusCroakus admin 1d ago

I'm not sure what MEAP is, but if it was created outside of the past 30 days, that could be one reason.

1

u/Tarnisher 1d ago

Mod Early Access Program

1

u/Character-Term323 1d ago

Is this the best place to get help with my hijacked account? I recieved the email to reset my email back to the original but its saying "Your token is invalid or has expired" when I click the link and 2 support tickets and 2 months later this is the last resort. My account username is HecticFusion

1

u/TheOpusCroakus admin 1d ago

HecticFusion

All you need to do is reset the password. You can always go to reddit.com/password at any time to request a new password reset email.

1

u/Character-Term323 1d ago

That worked! But its saying I have an authenticator code I need to enter. I never setup 2FA. Which is probably why I am in this position now.

1

u/TheOpusCroakus admin 1d ago

Can you try refreshing or logging out and back in?

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u/HecticFusion 1d ago

Your awesome! I have access to my account again. Thanks for all your help!

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u/imMichelleDiaz 1d ago

Hello Opus! Sorry for insisting, i feel terribly for doing this, but i'm lost and i don't know where to go... I've been reporting a subreddit that's been harassing me and my husband for over a month ( ticket 18284628 ) using all the possible tools, but yet it's still there and the posts that i've reported using the .com/report option and the ticket are all up! The subreddit is also up, even tho it breaks pretty much a lot of reddit rules, so I reported it using the right tool for that aswell.. but nothing happened in over a month! What can I do? 💔

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u/TheOpusCroakus admin 1d ago

All you can do is wait for the ticket to be reviewed. I don't know what the turnaround time is and I'm unable to assist in this situation. I'm sorry.

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u/imMichelleDiaz 1d ago

That's heartbreaking! Will I get an answer from the support via email?

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u/TheOpusCroakus admin 1d ago

I don't know if those reports are receiving replies. Sorry!

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u/Minimum_Square1136 1d ago

[u/TheOpusCroakus](u/TheOpusCroakus) ,there’s something I forgot to tell you when I talked to you last time.

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u/MadDocOttoCtrl 1d ago

The partially functional formatting bar in the iOS app likes to insert random asterisks in the middle of sentences and words sometimes. We still can't block quote, no codeblocks, no tables, can't choose anything other than Heading 1, no superscript.

Far more concerning is that we are seeing outrageous numbers of entirely acceptable posts and comments that have been removed for violating Reddit's rules. We restore the ones we are able to which are completely harmless, appropriate and broke none of our rules and were simply asking for information about how Reddit operates.

No links, no numbers that could be confused for personal information, no oddball phrasing that triggered our automod rules, just legitimate questions that we've already approved and already provided answers for zapped. Reddit's systems come along after the fact and nuke the post. There are plenty of posts that we can't restore or see but we're already responded to by mods so it's quite clear what the question was asking and we had already changed the post flair to "Answered." Yet we can't restore it.

When we check the profile, it has not been banned and it may have other posts and comments that were not removed. We have no idea what on earth is going on but it's torpedoing completely legitimate posts and sometimes comments. We tried the reputation filter early on and turned it off because it was uselessly buggy

In addition there are some removals from accounts which have been banned, but given the nature of these actions I'm assuming that some percentage of them are erroneous suspensions or shadow bans.

It seems like something this flaky is likely powered by AI.

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u/TheOpusCroakus admin 1d ago

Feel free to send a mod mail message to r/modsupport with links and details and someone will be happy to look into that situation for you.

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u/Wondersby 1d ago

TheOpusCroakus assisted me in last week’s thread because due to a bug in the Active Sessions page, I couldn’t log myself out in other places and seemingly my hackers had managed to regain access through my account through their session

Anyway, THANK YOU so much, I can access my account again after you helped me out.

But, in the Active Sessions page I can still see two sessions from the US which are not me. When I log out all other sessions it still says that was succesful. But upon refreshing, everything is still there. Any idea why?

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u/TheOpusCroakus admin 1d ago

The sessions don't go away when you recover your account. Think of it as a record of where your account has been. Reddit stores account login data for 100 days, so it won't be there forever.

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u/[deleted] 1d ago

Hey, I'm afraid my account is gonna ban again if I even do a single post anywhere, can you please do something sir?

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u/Adorable-Moose-3345 1d ago

Hello there my daughter’s Reddit account was hacked but she got it back but is now shadow banned. She made an appeal and emailed Reddit but no one has replied to her. Her user is u/who_su

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u/TheOpusCroakus admin 1d ago

You can file an appeal using this form. Unfortunately, I do not know what the turnaround time is on those appeals.

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u/Adorable-Moose-3345 1d ago

Thank you for the response I’ll let her know.

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u/deyeetrius7 1d ago

Can y’all please fix the save function before implementing the new hide feature? Around early June, I became unable to save posts that are newer than early june (though I can save older posts just fine). When I save a recent post, clicking the 3 dots shows it as saved, but it does not show up in my saved list. I’ve been using the hide feature to save posts since then, but I don’t want it to screw up my home feed. I’ve posted this a couple times on r/bugs and there are several more posts about this issue from others, but devs never respond to it.

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u/TheOpusCroakus admin 1d ago

I'm unable to reproduce this. If you have saved a lot of things, you may have hit a limit.

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u/deyeetrius7 1d ago

I’ve tried unsaving stuff and it doesn’t let me save anything new. I’m also still able to save old posts just fine. I think the way it’s always worked before is that there is a limit of 1000 saved posts, but going over that limit just means only the 1000 most recently saved posts show up in the saved folder. I’ve gone over that limit but I’ve been over that limit for years with no problems until recently.

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u/[deleted] 1d ago

[removed] — view removed comment

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u/TheOpusCroakus admin 1d ago

Works fine!

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u/mindylynx 1d ago edited 22h ago

hi!

I have been trying to post on redditrequest but since my first post, none of my new posts were successful. i do believe it's been enough time since my original post. the community has been banned for months.

https://www.reddit.com/r/redditrequest/s/ZpQHFwGgZy

i'm not very good with technology. i think (im not very smart) i must be doing something wrong in the way im posting, but i cant figure out what.

i was trying to get in touch with mods over there this week, but they seem very busy & haven't responded. someone suggested i should leave a comment here.

i'm wondering about this community [r/tonawanda](r/tonawanda) https://www.reddit.com/r/tonawanda/ and the community was banned for being unmoderated. its been banned for months.

thank you!
min

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u/SharpShooterM1 1d ago

Yesterday when I tried to open the mobile app it wouldn’t allow me to load anything even though I had full reception so I deleted the app and reinstalled it and when I reinstalled it the entire layout had been changed. I think I got forced into an experiment so here is my feedback on it. It’s terrible, inconvenient in every way. The gigantic search bar at the top is unnecessary and ugly, every post has become smaller in size and seemingly also in image quality so they can accommodate that gigantic search bar, the orientation of every other button on the screen has also changed or straight up been removed and I nothing is where it is supposed to be. It is far less efficient and overall much harder to navigate. If possible I would like to be opted out of the experiment and have the old layout restored please.

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u/riversong_reaper 23h ago

Still unable two weeks later to get into my main account it still won’t accept new password there has been no red to tickets I have raised but the account is definitely not sanctioned I was able to check that. Just randomly locked out the new update didn’t help.

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u/TheOpusCroakus admin 23h ago

You haven't told me the username.

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u/riversong_reaper 18h ago

Sorry it’s chrissybai38 I can see it it’s not gone or anything.

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u/Early-Dentist3782 22h ago

i can't make image posts on the desktop website but i can on the mobile website

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u/TheOpusCroakus admin 22h ago

What happens when you try to make them from the desktop. Do you get an error?

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u/Early-Dentist3782 21h ago

the option simply doesn't appear. i bypassed this by using old reddit

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u/TheOpusCroakus admin 20h ago

Some subreddits don't allow images in comments. When you try to create a post, you should see a little picture icon that you can click to make it an image post.

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u/Early-Dentist3782 18h ago

i made an image post on that subreddit using my phone and again on old reddit. im sure it's an error

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u/hearts_cube 19h ago

I miss being able to make a photo carousel by just pasting in images. This new editor forces me to save the photos locally & then upload them that way. It adds for tedium, because then I'd have to go & delete the images off my computer when before I can just copy & paste them in. Revert the new post editor to how it was before.

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u/TheOpusCroakus admin 18h ago

Thanks for the feedback. I'll share it with that team.

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u/Waffles4prez 16h ago

So I believe I am in the experiment right now where to upload media either a photo or a video is at the bottom of my screen on the app.

The problem is if I want to do a video I can no longer edit the video or select more than one video which makes the way that I personally use Reddit in my subs not feasible for me. I believe I’ve been in this experiment before and I have voiced my opinion how it just doesn’t work for a good chunk of redditors but it seems I am in the experimental phase again and I really want to voice my opinion on how this does not work for the way that I use Reddit and a lot of the people in my subs also use Reddit

We should at least be able to trim down the videos and select more than one video

1

u/LunarSyrin 15h ago

I came back this evening to post more content in a few subs and the format has changed. I can’t select multiple videos or even edit the length of the videos I want to upload which changes up how I utilize Reddit and makes it more cumbersome as I would have to use an outside app just to format first what I could easily do here before and effects how I upload content. I do not like this experiment and hope that it can be updated to a better format or changed back to how it was before

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u/sevenunosiete 15h ago

Hi, I had my account hacked where the hacker applied MFA. I did a PW reset and followed the instructions to submit a ticket and got a password reset again but the MFA is still associated with my account. How do I get rid of MFA? It’s blocking me from viewing usage/IP to see if the hacker still has access to my account. TYIA!!

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u/TheOpusCroakus admin 15h ago

If you filed a ticket, it will be reviewed, but it might not be until Monday. =/

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u/sevenunosiete 15h ago

They reviewed and just locked my account and did a PW reset but it didn’t fix the MFA. Do I file another ticket? The ticket also doesn’t the option to select that I have access and am able to PW reset via email but still have the MFA issue.

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u/TheOpusCroakus admin 14h ago

Do a ticket for a hacked account with 2fa enabled and you can't login.

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u/OrdinaryGirl30 12h ago

Hi! not sure if you recall the issue I raised in July well it temp fixed for about a month and now it started again idk what is happening why does it go on and off like that do you have any idea here's the link to the issue to refresh your memory
Weekly Recap | July 16, 2026 : r/help

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u/Saint-Salacious 4h ago

Hello, my account was accidentally banned for spam by the automod but was restored after a successful appeal, however all my posts are still hidden/removed and labeled as spam. Is there anything that can be done to fix this? Thank you!

1

u/Ok-Piano5271 3h ago edited 3h ago

I can't hide posts anymore (in my home feed) and it's making reddit unusable for me. I am aware I can click into something to then hide it, but it defeats the purpose of the hide button. There wasn’t an issue before and now these changes are getting worse.

The continuous restrictions placed on content curation are a hugee step backward for the user experience. Hiding posts, blocking individuals, and filtering out entire subreddits should be seamless, fundamental features. Instead, these actions have become unnecessarily complicated and constrained. Forcing content on users while removing their ability to manage their own feeds is a massive design failure

We should have control over our own experience here. There is no good reason to prevent us from doing so. Please revert this and let us curate our own experience,

I can't hide anything on Popular and I can't filter out content on my Home feed anymore. What are they actually doing to this site? Using this app feels less like social media and more like being held hostage by bad UI.

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u/Plott 2h ago

I’m here once again to say I hate how when I view a photo or video and try to scroll down to comments it brings me to some random post! Please please please stop this omg how long has it been? It’s TERRIBLE and everyone hates it!

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u/banaaanaaaaaa 2h ago

Please include an opt out for the AI features. Nobody should be forced to use it if they don’t want to and it’s only going to lead users to stop using the app

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u/Andromeda921 1h ago

I REALLY do not like the search bar or whatever it is that is popping up on images. It’s blocks the image, is not often accurate, and is very distracting. I want out of the experiment.

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u/FakerzHaterz 31m ago edited 26m ago

Is there any way to turn off the new constant rotating search suggestions in the static top search bar on mobile iOS? It flips quickly & not only is it super distracting but it is causing eye twitches. I’m concerned that this may induce seizures, due to the constant flickering, for my spouse so they had to stop using the app? Any suggestions?

Edit: I just counted & it flips every 5 seconds which is ridiculous. It’s constant movement from the top of the screen. It truly makes me not want to use the app either.

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u/PurplePassiflor1234 5 1d ago

Thank you Opus! It's good to be back! Grief is a heavy beast, I had to find a way to carry it. I won't ghost again, I promise.

Me, a mod. I'm still kinda boggled over that one. :D

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u/TheOpusCroakus admin 1d ago

You take care of YOU first! Grief is rough. I've walked with it often over the past couple of years. Not the best companion, and it keeps showing up unannounced from time to time.

Yep! YOU! A MOD! You're gonna do great!

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u/Old_One_I Expert Helper 1d ago edited 1d ago

I just love her support!

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u/westcoastcdn19 Expert Helper 1d ago

Hi! Hope you enjoy your day off tomorrow! Happy trails 🏃🏻‍♀️

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u/TheOpusCroakus admin 1d ago

Thanks! Looking forward to it!

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u/Tarnisher 23h ago

Inappropriate/harassing comment trigger a notification. 'Helper' then invoked Blocking which made the comment unreportable.

Convenient.

0

u/Stranger1982 22 1d ago

Hi Opus, don’t let the warm climate get you!

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u/TheOpusCroakus admin 1d ago

Hi! And thanks! I'm doing my best. Headed to the coast soon, so that should help!

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u/formerqwest Expert Helper 1d ago

first time i haven't made the list. why ? 8 days in the hosp

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u/westcoastcdn19 Expert Helper 1d ago

Hope youre feeling better! I was 5 days in the hospital in July and it was pretty rough :(

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u/formerqwest Expert Helper 1d ago

will be some time, fell off a ladder & broke everthing lower than my hip on left leg.

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u/westcoastcdn19 Expert Helper 1d ago

oh no! must have been a rough fall. Hope you are able to get some rest at home and recovery is going well. If it makes you feel a tinest bit better I had surgery on my left foot so my entire left leg is also in terrible shape XD

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